Click Here To Book Online Now
Click Here To Book Online Now
(833) 925-6516

Read what people are saying
about Precision Garage Door in:

New Castle County, DE

Precision Garage Door of Delaware
has received 439 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

I called Precision today about a squeaky noise that the garage door just began making. They were able to send someone same day! My technician Bob Strauss was great. He identified the problem, made an adjustment and oiled it and no more noise. He was polite and kind.

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Rob T came out to my home today and it was one the best experiences I've had with a tech. My garage door has been having issues for over a year now. I had over 3 techs come out and all they wanted to do was upcharge me on services that were not needed. Rob took the time out to show me exactly what was needed to get the job done with no hassle. This is how you do business. If I could give 10 stars I would. Thanks again Precision and Rob T for your fast and efficient service.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Matthew Taylor is AWESOME!! He is very understanding and caring about the homeowner needs!! He goes above and beyond the call of duty to please the homeowner !!! He is always on time never late! Very pleasant young man!! Willing to help you out in anyway he can!! I will definitely call Precision Garage Door of Delaware for all my garage door issues and definitely ask for Matthew Taylor!!! Thank You

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Robert Turner was punctual, professional, knowledgeable, and thorough.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Came home on Saturday night after dinner and I had to crawl under the door which opened about a foot. One of the torsion springs had broken. Scheduled a repair for today with Precision Garage Door. The tech named Rob called and said he would arrive in about 15 minutes. Very personable, polite, and thorough with his analysis and estimates. He have everthing resolved in about 45 minutes. Very pleased..

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Great Job! Tim knows what hes doing and was professional and resolved our issue quickly and the price was fair. Thank you!!!

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Precision Garage Door quickly dispatched a technician to service our door. Taylor arrived promptly and had a wonderful attitude. He quickly assessed the problem and fixed the broken parts. This was my first time working with PGD and I was very pleased with the experience.

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
New Doors

Technicians: Taylor Bartow
Review:

The torsion spring on our garage door snapped, and I called Precision Garage Door to come and undertake the repairs. I had seen their trucks in our neighborhood before this on various occasions and read reviews ahead of time (just in case I ever needed them). Suddenly I needed someone, so PGD was the first I called. Matthew Taylor was the technician and he was polite, responsive to questions, and listened. He heard me talk about how noisy the door had been before the spring snapped, and proceeded to walk me through the reasons why that could be. We ended up getting some additional parts replaced along with the springs, and I must say the end result is wonderful. The garage door seems so quiet now compared to before. So much better. Great job and thanks to Matthew for the very pleasant interaction. I actually learned a lot about the mechanics of garage doors and that always helps. I know who I am calling next time I need garage door work.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

All around excellence!!!! The technician, Robert Turner, arrived just a few hours after my call. He was very polite & professional. My garage opener works better than new. Outstanding work Robert. Thank you!!!

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

The technician was thorough and gave an valuable overview of our garage doors condition and maintenence requirements. Highly recommended.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Called and got a same day appointment with a window of 2:00-4:00. After calling to let me know he'd be about 30 minute late, the technician didn't show up around 6:00 PM. The repair was more extensive than expected and he gave me a few estimates that were significantly overpriced and presented in a confusing way. Ultimately I went with another company that did a great job and was about 1/3 the price. Update: received a call from Precision after the review and they took the feedback and seemed genuinely interested in making things right. It's possible I just got the wrong tech on the wrong day.

-

A Response from: Brandon Falone, President

Thank you for sharing your experience, Scott. We appreciate your feedback and are glad to hear our team reached out. We strive to improve and ensure every customer receives the best service. If you're open to it, wed love the chance to earn your trust in the future.

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Precision door was a great experience, they were prompt with information, on time. Would do business again.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger Service Provided:
New Doors

Installers: Dylan Younger
Review:

Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Every company should have an employee like Matthew Taylor. When our garage door opener motor broke, Matthew was at my house by noon that day. He did a super job quickly and went over in detail about the features of our new opener. He was truly professional and I wish all service people were as competent as Matthew. You have a great employee, don't lose him.

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Service was very prompt, with Rich Clemente arriving 90 mins after my call to schedule. He was personable and professional in completing a spring system replacement on our 20-year old garage door.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Matthew was very knowledgeable and professional. Assessed the problem and explained garage door opener replacement options to me. Replacement was done quickly. Glad to have a working garage door again. Highly recommend Precision

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Timely, professionally, and courteous.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Taylor Bartow just left our house. This is the 2nd time we have had him adjust/lubricate our garage door. He does a wonderful job, explains everything to you, and is very personable and professional! We highly recommend Precision Garage Door for any and all of your garage door needs! The Stowell Family

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Ryan the tech was on time and had my 8X7 garage door up in about 3 hours by himself. He then showed me how to maintain and operate the door before leaving. A 5 star experience overall.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting Service Provided:
New Doors

Technicians: Ryan Bunting
Review:

Rob Turner was an exceptional garage repairman. He was honest and provided different options to solve our issues/concerns. Thank you for your help! The availability and appointment set up was easy, flexible times available and suited what our needs were.

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Very fast response to my online scheduling appointment. Tech arrived within 2 hours. Accurate online tracking system on where the tech is and ETA on arrival. Matt assessed the problem and made additional recommendations to prolong the life of operating parts that make the garage dor open and close. I thought the repair prices were high but I liked the 5 year warranty on parts and labor

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Precision was the only garage door repair company to answer their phone when I called on a Saturday. They scheduled me immediately for the following day and gave me an idea of their pricing. Tim called to ask if he could come 30 minutes early, which was great! He was friendly, professional, and efficient. Thinking about our new pole barn that will need a garage door system soon, I would absolutely use them again.

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Rob fixed our problem quickly and effectively. Would highly recommend this company !

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Installers . Good guys. Friendly. Nice work . Very professional

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting Service Provided:
General Service

Technicians: Ryan Bunting
Review:

Thank you, Taylor, for explaining all of my options to get the garage door back up and going. I appreciate demonstrating everything to my sons, also. The next day service was pretty quick and the price was reasonable. Great job! This my 2nd time using Precision and I will be using again when I decide to replace the whole garage opener! Thanks!

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Had a Garage Door tune up done this week. Excellent on time service and reasonably priced. Taylor is an excellent technician. Explained everything thoroughly and provided options to be considered in the future. No pressure sales pitch for replacement parts either. Would definitely recommend their service. Thank you Taylor and Precision Doot.

-

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

He was very friendly and courteous he was very informative he knew his stuff very well.

-

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Previous Page Next Page
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts
New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973