Garage Door Repair in New Castle, DE - Page 3

James Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Taylor was very patient and explained every phase of the work to be performed. He was also very polite. I truly appreciate great customer service. I will definitely call again when I need service.

Edward Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because Precision did such a great job on my other garage door, and therefore, I reached out to them again. Tim did an outstanding job in his professionalism, kindness, transparency, and speed in repairing my other garage door. By the way, the price was reasonable. I highly recommend Precision for any of your garage door needs.

Dale Hertsenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

prior service

MARY & LOU HOLAHAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision because our door was originally installed by the company and we have always heard good things from other customers. Our techinian Tony told us, and more importantly, showed us, exactly what was wrong with our door's operation, and gave us detailed options about how to fix it. No high pressure, just explanation and facts (ideal presentation!). We replaced various parts and the remotes but the whole door itself didn't need replacement now. Not sure about exact description of all the parts, so picked just one from the list below.

Stan Ketchum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for coming out for an estimate on a new door The tech, Bryan was awesome ! Highly recommend him and your company . Thanks again

Todd Veale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive and efficient service, Tim was professional and quickly diagnosed and resolved our issue.

Lewis Crusco III

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called PCG and they showed up a day later on time and fixed the problem. Tony Michael was prompt, professional and personable and did an expert repair in no time. Highly recommend Tony and PCG

Susan Dean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am changing my garage door from manual to automatic. The tech measured and showed me options, and showed me exactly how it will look. Very polite and helpful. Can't wait for the installation.

Ellen Dotts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tony responded quickly to our phone call and was here within a few hours. He was friendly, compotent and helpful. Our door was repaired in an hour.

Lech Wilczek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, very professional service.

James May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second time working with Precision. You guys came through once again. Jorge was professional and very helpful. He was able to diagnose and resolve my garage issues without any concern on my behalf whatsoever. I appreciate your services and will highly recommend. Ty

Andrea DiStefano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Taylor. I am very excited not to have to fight with my garage door anymore. You were super informative.

Dan Blahusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleasant and efficient.

Margaret Branigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door replaced by Precision Door about 3 years ago. The technician who installed it was polite, knowledgeable and was wonderful in explaining what he was doing and why. The door started having closing issues this past week, so I called them - the technician, Taylor, came out the very next day, communicating with me when he was on his way and another text when he arrived. Precision sent me a text with Taylor's picture so I could make sure it was a technician from their company. Taylor listened to the issue and went to work. He had the door adjusted within 30 minutes, and didn't hesitate to explain to me what had been the issue. The adjustment was covered under my warranty, no questions asked. I would highly recommend them!!

Don Putzig *

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Doors installed an Electric Garage door opener on my garage. They came the day after I requested service. Installed the opener in less than one hour. Explained how it worked, Had me open and close it. Very efficient and friendly installer.

Paul Rhoades

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob did an excellent job and explained everything clearly and completed all work and made recommendations for future maintenance .Very Professional and knowledgeable.I will use this company in the future for all my garage door needs

Carl Bond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was great. Rich was very knowledgeable and honest!!

Beth Sontowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Matthew was professional, informative and answered my questions. Job well done. Thank you.

Carol Palmiotto Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In 2021 Precision of DE installed our " LiftMaster" garage door opener. Until recently the opener has worked well. Recently the Garage door open would not stay closed and would bounce back open. So I did the basic check to make sure the sensors were not blocked nor the door track nor any other mechanical element. Unfortunately there was no obvious issue for this homeowner and no immediate solution. I called Precision Door of Delaware, the original installers, and Ashley set me up with an appointment for the next day !!! Remarkable and appreciated. A very polite and informative technician, Matthew came and resolved the issue quickly. He discussed/ informed me about various aspects of the LiftMaster warranty and their Precision garage door service company. I am very pleased with their service and recommend them! My finders are crossed that the operation of the Lift Master's problem was solved! Matthew, of course, said if a problem re-surfaced to call them back!

Fred Sears

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim arrived on time , was polite , offered various options to repair my door and completed the job in a timely manner.

Mary Mortenson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came promptly was very clear about the problems and the solutions and we’re very pleasant to work with. Reasonably priced as well.

Donna Bates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were able to book a service quickly and the technician provided good customer service. We were pleased with the results and the cost was reasonable.

Anne P Lutz *

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had to call you folks to fix my control box which would not allow me to open the garage door. This past January 2026 I had to invest in a new garage door opener which is a Genie. I purchased the top of the line with a lifetime warranty which is the way to go if you should have a problem down the line. Yesterday, the door would not open with the new control box that was installed in January 2026. I called Precision explained my situation and they came today to fix the problem. Tim Strauss was the Technician who replaced the control box and made sure it was up and running. I really appreciated the fast response and very courteous.

Anthony Galantino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was exactly like all the positive reviews I have read. After making the appointment ( which was actually next day ) I received confirmations and the tech called when on his way. Bob Strauss showed up on time. He was courteous and professional. He explained everything needed and after giving me the estimate which I approved he went to work completing the job in about 2.5 hours. I was happy he had all the parts and tools needed to to the job. He kept me informed about what he was doing and why. I highly recommend Bob and Precision Garage Door. Thanks Bob!

Courtney Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob was excellent in providing his professional evaluation of my door. I was at ease conversing with him and felt that he was honest and straightforward. I was pleasantly surprised at the cost quoted for a new door and agreed to have the new door put in. Precision has always provided me with excellent services over several years.

Ashley Mantei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience! Making an appt was very easy. Bob was professional, nice, and helpful. I am very happy with my new garage opener. Entire process was great from start to finish.

Durand Branch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Taylor. We appreciate your expertise on adjusting our garage springs. This was a preventative maintenance call. If our garage needed lube, or anything else. No complaints from me - Durand

Bill Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have seen Precision Door advertised thru social media and Television but never had a need until recently. I had heard a grinding noise recently and scheduled Precision Door. While the grinding noise had went away it was a good thing I kept the appointment. The Technician identified frayed balance cables which would have broken very soon. The Technician performed a thorough inspection, explained his findings and provided me 4 cost options to address the issue. On top of that, all parts were stocked on the service van and he was immediately ready to repair the door. This is how all visits with repair service should be. Know your craft and work the problem efficiently. The Technician (Taylor) was well prepared, knowledgable, and equipped. Great work by Precision and Taylor. Will certainly use again.

Betty Cade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service.

Ernie Frisicchio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. He was honest, professional and had great ideas.