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Garage Door Repair Reviews in New Castle County, DE (Page 3)

Precision Garage Door of Delaware
has received 466 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

My spring broke last night. I called today and they had an appointment today and for the cheapest price. The technician was professional and quoted me the same price mentioned on the phone by the representative. Did not pressure me and I would use them again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
1 2 3 4 5
Date: 09/25/2025
New Doors
Newark, DE
Review:

I recently had my cable on my garage door snap, so I read reviews on Google and selected Precision Garage doors of Delaware based on the high ratings and positive reviews. I am glad that I did, as I have had a positive experience from start to finish. They scheduled me as quickly as possible and let me know when the technician would be coming and sent a picture of Jorge Creech. He called when he was 30 minutes away to let me know when he would be arriving, which was well within the timeframe I was given. He quickly assessed the issue and told me that he would be putting in the order for the new hardware and garage door. I receive an email from the company that it would be 4 weeks before their warehouse received the garage door and that they would be installing it within a week of receipt. After the installation was scheduled, I received an email informing me when the technician would be coming and then sent me a picture of Dylan Younger who also arrived well within the range that was given and who also called me while en route. He worked very hard and made sure that everything was perfect and that I was completely satisfied. I appreciate the communication from the company emails and the calls from the techs and how thorough Dylan was. The garage door looks great from the inside and outside, and a neighbor has already asked what company I used!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger Service Provided:
New Doors

Installers: Dylan Younger
Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Taylor was great. He gave me a number of options and ultimately fixed my problem. I highly recommend precision garage door. I have used them for more than a decade.

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Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Just received an estimate from Precision on a new garage door and opener. Prior to the appointment, I received a phone call, a text massage and an email alerting me of Tims arrival. There was even a picture of Tim that made me feel more comfortable. He arrived promptly on the agreed upon time and, within 30 minutes, I had a full quote with a number of options for my garage

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male Service Provided:
New Doors

Technicians: Brendan Male
Review:

The person that came to replace the electric door opener, and remotes was very good. He understood what I needed, accomplished the work in good time and I am satisfied with his service. The old garage door opener was oner 40 years old.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Competent work and timely service. Good job.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Tech was outstanding very professional (Matthew Taylor) Great workmanship, answered all questions and gave estimate perfectly. High recommend this garage door business Thank you so much !!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Taylor and Tony performed in a very professional and friendly manner. It was incredible how smoothly the installation went. They were both very courteous, and walked me through all the programming steps. Based solely on their work ethics, I will never recommend another garage door company to anyone. They both deserve a raise!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

He was great and polite and made me feel at ease

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Hey! Jorge did an excellent job installing my garage door opener. He was very courteous. And, I could see he knew his job very well. He informed me about the available models, pricing and information I needed to make my decision. My neighbor recommended Precision Door Services. I am happy I listened. Thank you!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Bob was early to my residence, professional & polite. He explained everything that was wrong & the fix.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Josh was on time extremely professional. I would use this company again and again! Great job

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon Service Provided:
New Doors

Installers: Josh Bourdon
Review:

Technician was punctual, very clear in explaining the problems, provided different alternatives and efficiently finished the work quickly, neatly and made sure everything worked smoothly before completing the work. Definitely recommend this business

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

My garage door jammed and trapped my car inside shortly before noon. I called Precision Garage Door and they were able to schedule a service appointment between 2 and 4 that day. When the original technician was delayed, another was assigned. Taylor Bartow arrived within the original time period and promptly assessed the failure. He reviewed possible repair approaches and proceeded with the selected repair. After completing the repair, he answered my questions and made sure I was satisfied with the repairs. Excellent work with a focus on customer satisfaction.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Bob Strauss installed a new garage motor after ascertaining the nature of the problem. Excellent demeanor, workmanship and knowledge. Much appreciated!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Tim showed up as promised and fixed our balky garage door quickly. If you need quick service and can't afford to wait 1-2 weeks, Precision Garage Door is the way to go.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Jorge was helpful and pleasant to work with. He quickly identified and fixed the problem with our garage door.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Great work clean and respectful awesome jobb

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
New Doors

Technicians: Taylor Bartow
Review:

Matt Taylor was very professional, and he diagnosed the problem, and fixed it effortlessly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Tim was timely, professional and knowledgeable. Thank you for installing our new door this morning, Tim.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Matt was a fabulous technician. He took the time to explain the hardware and app. I am happy with the new smart garage door opener installed.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Brendan Male at Precision Garage Door of Delaware and Eastern Shore Maryland is THE pro you need to guide you through the garage door replacement decision process. He is thoroughly professional and knowledgeable about his products and those of competitors. Brendan helped us understand aesthetic implications of our choices, and were delighted with the outcome. He quoted clear option sets at various price points, and kept us apprised during the ordering process. He did a first-rate installation job for us. Highly recommend!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
General Service

Technicians: Brendan Male
Review:

My technician was Taylor. He called and provided the time that he would arrive. He was prompt, professional, courteous and polite. Even though I was only having the rubber on the bottom of my garage door replaced, Taylor performed a complete inspection of the entire door and gave sound recommendations. Im happy to provide this glowing feedback for Taylor, since I feel that he provided outstanding service and should be commended!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

I called Precision today about a squeaky noise that the garage door just began making. They were able to send someone same day! My technician Bob Strauss was great. He identified the problem, made an adjustment and oiled it and no more noise. He was polite and kind.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Rob T came out to my home today and it was one the best experiences I've had with a tech. My garage door has been having issues for over a year now. I had over 3 techs come out and all they wanted to do was upcharge me on services that were not needed. Rob took the time out to show me exactly what was needed to get the job done with no hassle. This is how you do business. If I could give 10 stars I would. Thanks again Precision and Rob T for your fast and efficient service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Matthew Taylor is AWESOME!! He is very understanding and caring about the homeowner needs!! He goes above and beyond the call of duty to please the homeowner !!! He is always on time never late! Very pleasant young man!! Willing to help you out in anyway he can!! I will definitely call Precision Garage Door of Delaware for all my garage door issues and definitely ask for Matthew Taylor!!! Thank You

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973