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Read what people are saying
about Precision Garage Door in:

New Castle County, DE

Precision Garage Door of Delaware
has received 426 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Every company should have an employee like Matthew Taylor. When our garage door opener motor broke, Matthew was at my house by noon that day. He did a super job quickly and went over in detail about the features of our new opener. He was truly professional and I wish all service people were as competent as Matthew. You have a great employee, don't lose him.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Service was very prompt, with Rich Clemente arriving 90 mins after my call to schedule. He was personable and professional in completing a spring system replacement on our 20-year old garage door.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Matthew was very knowledgeable and professional. Assessed the problem and explained garage door opener replacement options to me. Replacement was done quickly. Glad to have a working garage door again. Highly recommend Precision

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Timely, professionally, and courteous.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Taylor Bartow just left our house. This is the 2nd time we have had him adjust/lubricate our garage door. He does a wonderful job, explains everything to you, and is very personable and professional! We highly recommend Precision Garage Door for any and all of your garage door needs! The Stowell Family

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Ryan the tech was on time and had my 8X7 garage door up in about 3 hours by himself. He then showed me how to maintain and operate the door before leaving. A 5 star experience overall.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting Service Provided:
New Doors

Technicians: Ryan Bunting
Review:

Rob Turner was an exceptional garage repairman. He was honest and provided different options to solve our issues/concerns. Thank you for your help! The availability and appointment set up was easy, flexible times available and suited what our needs were.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Very fast response to my online scheduling appointment. Tech arrived within 2 hours. Accurate online tracking system on where the tech is and ETA on arrival. Matt assessed the problem and made additional recommendations to prolong the life of operating parts that make the garage dor open and close. I thought the repair prices were high but I liked the 5 year warranty on parts and labor

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Precision was the only garage door repair company to answer their phone when I called on a Saturday. They scheduled me immediately for the following day and gave me an idea of their pricing. Tim called to ask if he could come 30 minutes early, which was great! He was friendly, professional, and efficient. Thinking about our new pole barn that will need a garage door system soon, I would absolutely use them again.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Rob fixed our problem quickly and effectively. Would highly recommend this company !

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Installers . Good guys. Friendly. Nice work . Very professional

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting Service Provided:
General Service

Technicians: Ryan Bunting
Review:

Thank you, Taylor, for explaining all of my options to get the garage door back up and going. I appreciate demonstrating everything to my sons, also. The next day service was pretty quick and the price was reasonable. Great job! This my 2nd time using Precision and I will be using again when I decide to replace the whole garage opener! Thanks!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Had a Garage Door tune up done this week. Excellent on time service and reasonably priced. Taylor is an excellent technician. Explained everything thoroughly and provided options to be considered in the future. No pressure sales pitch for replacement parts either. Would definitely recommend their service. Thank you Taylor and Precision Doot.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

He was very friendly and courteous he was very informative he knew his stuff very well.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Shocking that the rating for this company is so high with so many reviews. I mistakenly trusted the high rating and paid the $75 fee to get a quick quote for a spring replacement. I was quoted double of what another company charged for the same work on the same day. Please save yourself the time and costly mistake of calling these guys!

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A Response from: Owner

We appreciate your feedback and want all our customers to be able to make an informed decision. At Precision, we take a comprehensive approach and provide solutions intended to keep your garage door in working order well into the future. Still, unfortunately, we're not a good fit for everyone. Thank you for your feedback. If you have any additional questions or concerns, please call our local office directly at 800-DOOR-REPAIR.

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Just had Precision come out and fix an issue. Taylor is very knowledgeable, thorough and polite. Great experience all around. Very reasonably priced as well. They came out same day and resolved the issue quickly.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Very quick, fixed promptly and at a great price. Every helpful technition.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
1 2 3 4 5
Date: 07/08/2025
New Doors
Claymont, DE
Review:

Brendan did a fabulous job with my custom garage door install and Tim was also great to work with for the estimation. Highly recommend Precision Garage Door!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Spring busted July 3, able to make appointment online fast for that day. Matt Taylor came fixed it quickly. Great communication of when coming, sending site to see where repair tech was, communicated fox and cost prior to doing. Other than price of materials (out of their control), very happy with Precision team

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Richard Clemente was the technician that replaced our 2 garage door openers today. He was outstanding to work with and did a great job...fast, quality work and explained everything he was doing along the way. Highly recommend!!! Thanks Richard!!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Technician was punctual and professional. Resolved all of our issues in a timely manner. His name is Matthew Taylor and if you can request him I would do so..

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Amazing customer service and communication. All of their workmen were very respectful and helpful. Highly recommend.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
New Doors

Technicians: Brendan Male
Review:

Power outage messed up the door opener. The tech was right on time and fixed it in minutes.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Wonderful company!!! I have had to use this company several times now. But I was thrilled with Taylor and Rob the one time I called them and Matthew on another occasion. Very thorough! Rey helpful! They fixed the wires, tracks, and rollers on my garage door. Matthew explained everything to me about where to use the garage lubricant and what type of grease to get for the track. Great people!. Plus they have after hours emergency service (yes, you have to pay extra for that but thats why its an emergency). I cannot say enough good things about this company and their technicians!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

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Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973