Garage Door Repair in Wilmington, DE

Grant Barrans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, very attentive and as a bonus, some out of the box thinking to solve my problems. I recommend these guys.

Richard Koehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was easy to request a visit on the website for the next day on the night the garage door spring was broken. Their technician Jorge saw the broken spring and also checked the rest of the components and then explained the several options for maintenance that were required. He finished in hours and we had a working garage door again. Simple, convenient and no drama.

Mimi Julian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan and Josh were absolutely wonderful installing new garage doors on an older home. It was tricky, but they were very creative and engineered an excellent solution. They were so professional and cleaned up the garage before they completed the job at 9:30 on a Friday night. They explained all the technology and went over how to keep the doors in good shape. They called with an arrival time, and worked diligently the entire day. They were a great team and very personable. The entire office was so helpful in scheduling a new installation. When Bryan came out to give an estimate, the old garage doors were shaking due to the wind, and he spent an hour of his time trying to secure them. They are an excellent company and I would highly recommend them.

Rod Valente

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Preface: I emailed business twice before posting hoping for a response. None received. I emphasize I was satisfied with technicians work, alerts of appointment, and final product. Did not appreciate other aspects as stated below. This is my opinion and may not apply to anyone else. Just how I feel about my experience. I would have loved a response from them. Thought I would e-mail before writing review. Tim was very good, prompt, professional, and quick. I broke my own rule of not getting three estimates. After some research I must say you are on the higher end of the range as another reviewer also stated. I didn’t appreciate Tim saying he forgot to tell me about the 3% charge for credit card when I handed it to him at the end. Sorry this is a personal view but I was in retail for 40 years and always accepted that as cost of doing business as hard as it is. I never do business with any establishment that does this and I would not have if Tim told me that in the beginning when he should have. Also, he handed me a can of lubricant that I assumed was part of a $835 service and this was the least expensive choice to replace torsion springs. The next two services were for $1300 and $1800 to basically replace all parts. I didn’t notice til I saw an invoice e-mailed to me after he left that it was $25 (I can buy it on Amazon for under $10) or I would have refused it. He should have told me it was an extra charge. Need to be a little more upfront or provide invoice before payment not just a total quote on an iPad. I can’t say I am happy and it has left a very bad taste. Very disappointed no one could take the time to respond to my e-mails to answer my concerns. Again, work was fine. Would just suggest getting several estimates and a printed invoice before you pay.

Paul Hopkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My neighbor had work done and they said it was a good experience. Tim Strauss did a nice job for us.

Patricia Provato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Taylor is professional he put our new garage fixtures and lights 2 years ago and he came out today 7/14 assessed our problem and fixed it. I would recommend precision garage door because of the great product and service

Christine Schaal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob Strauss and Aaron replaced my motor and all parts quickly and professionally. This is the second time I used Precision Door with great results! I highly recommend this company and my two technicians.

Jon Boyden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent product and personable, thorough customer service, as evidenced each time I request assistance.

Vivian /Doug Garrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We've been customers since 2020. Shout out to Natasha who was very fast in scheduling service. Bob was very quick & efficient and knew the product. We've enjoyed all the techs that serviced us over the years. Thanks Precision for your Great Service!

C Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matthew Taylor replaced garage door opener- courteous, timely, explained all before and after. Great job!

Steven Yearick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been exclusively my go-to for garage door service for years. Most recently, they've installed two new openers for me in the past three years (one for each door). At first, I was a little disappointed in the limited selection of units they made available for installation, and their pricing is on the mid-to-high side, but that seems to be because they only deal in higher-end equipment. Normally, I'm a "best-price-wins" shopper, but Precision offers so much in the way of service, quality, follow-up, timeliness, and responsiveness that it more than makes up for the few extra dollars I might have put out. They are always very courteous, professional, and helpful. And they have always responded to me and been able to service my doors/door openers within 2 days of my request - usually within one day! The staff, from the phone service to the technicians to the management, is extremely friendly and professional, while also being extraordinarily knowledgeable and efficient. I almost didn't want to call them for my recent repair because I figured it was tool menial of a job and it would be to expensive. They worked with me to figure out a way to cover the service, and I am, once again, extremely happy with their service and the results.

Joel Moranz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced our old motor. Excellent explanation of the issues and reasons to upgrade. Installation was very efficient. And he did a wonderful job of explaining the use of the new Lift motor.

George Leech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Strauss indicated the work he performed at my residence included a 5 year warranty. The invoice which was emailed to me did not include warranty information. Please send me documentation of the 5 year warranty for my records. Thank You.

JANICE JOHNSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Taylor was excellent. Mine was an emergency call and he went out of his way to fix it promptly. He provided me with a variety of options to fix my nonfunctioning garage door opener. The work was done professionally and he took the time to explain the features of the new garage door opener.

Douglas Meloni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard is an excellent resource, made the trouble shooting process easy and effort, never trying to oversell. Replaced all moving parts!

SV

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brendan and Ryan did a great job. Very focused while working then took their time when finished to make sure any questions or concerns were addressed. The new garage door is beautiful and I have gotten several compliments from my neighbors already! Matt made sure the electrical hook up on the old garage door opener got removed because it was a safety hazard. Great team from beginning to end. Thank you!

Andrea Avalos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very fast in scheduling service. Very honest and efficient work.

John Riley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend recommended Precision and I'm glad he did. The technician was on-time and professional in every respect and my garage door is back in good working order.

Gerald Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had Precision Door repair our garage door. Richard Clemente Was our technician, he was very knowledgeable and did a great job fixing things. I really liked the way they informed us with his ETA. Richard repaired thing quickly and professionally. It was a pleasurable experience. Thank You

Dale Hertsenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

prior service

Todd Veale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive and efficient service, Tim was professional and quickly diagnosed and resolved our issue.

Lech Wilczek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, very professional service.

Dan Blahusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleasant and efficient.

Paul Rhoades

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob did an excellent job and explained everything clearly and completed all work and made recommendations for future maintenance .Very Professional and knowledgeable.I will use this company in the future for all my garage door needs

Beth Sontowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Matthew was professional, informative and answered my questions. Job well done. Thank you.

Fred Sears

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim arrived on time , was polite , offered various options to repair my door and completed the job in a timely manner.

Anne P Lutz *

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had to call you folks to fix my control box which would not allow me to open the garage door. This past January 2026 I had to invest in a new garage door opener which is a Genie. I purchased the top of the line with a lifetime warranty which is the way to go if you should have a problem down the line. Yesterday, the door would not open with the new control box that was installed in January 2026. I called Precision explained my situation and they came today to fix the problem. Tim Strauss was the Technician who replaced the control box and made sure it was up and running. I really appreciated the fast response and very courteous.

Anthony Galantino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was exactly like all the positive reviews I have read. After making the appointment ( which was actually next day ) I received confirmations and the tech called when on his way. Bob Strauss showed up on time. He was courteous and professional. He explained everything needed and after giving me the estimate which I approved he went to work completing the job in about 2.5 hours. I was happy he had all the parts and tools needed to to the job. He kept me informed about what he was doing and why. I highly recommend Bob and Precision Garage Door. Thanks Bob!

Roseann DiPilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My new car would not sync to the garage door opener. I had followed directions and even returned to the dealership to have and watch the salesman sync it. No luck. after month of struggling with it I called Precision. I got an appointment for the following day. Jorge called in advance as promised, showed up within the promised time frame and quickly accomplished the task. I am impressed and thrilled.

Frances Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech Bob Strauss was professional and pleasant. He explained everything and was done after some adjustments were made to the garage door opener.I was also made aware what to expect in the future in regard for the need of a new system.