Garage Door Repair Reviews in New Castle County, DE (Page 2)
Precision Garage Door of Delawarehas received 472 reviews, averaging 4.96 Stars:
Wilmington, DE
Wilmington, DE
My experience was exactly like all the positive reviews I have read. After making the appointment ( which was actually next day ) I received confirmations and the tech called when on his way. Bob Strauss showed up on time. He was courteous and professional. He explained everything needed and after giving me the estimate which I approved he went to work completing the job in about 2.5 hours. I was happy he had all the parts and tools needed to to the job. He kept me informed about what he was doing and why. I highly recommend Bob and Precision Garage Door. Thanks Bob!
- Anthony Galantino
Newark, DE
Bob was excellent in providing his professional evaluation of my door. I was at ease conversing with him and felt that he was honest and straightforward. I was pleasantly surprised at the cost quoted for a new door and agreed to have the new door put in. Precision has always provided me with excellent services over several years.
- Courtney Smith
Claymont, DE
Had a great experience! Making an appt was very easy. Bob was professional, nice, and helpful. I am very happy with my new garage opener. Entire process was great from start to finish.
- Ashley Mantei
Middletown, DE
Thank you Taylor. We appreciate your expertise on adjusting our garage springs. This was a preventative maintenance call. If our garage needed lube, or anything else. No complaints from me - Durand
- Durand Branch
New Castle, DE
I have seen Precision Door advertised thru social media and Television but never had a need until recently. I had heard a grinding noise recently and scheduled Precision Door. While the grinding noise had went away it was a good thing I kept the appointment. The Technician identified frayed balance cables which would have broken very soon. The Technician performed a thorough inspection, explained his findings and provided me 4 cost options to address the issue. On top of that, all parts were stocked on the service van and he was immediately ready to repair the door. This is how all visits with repair service should be. Know your craft and work the problem efficiently. The Technician (Taylor) was well prepared, knowledgable, and equipped. Great work by Precision and Taylor. Will certainly use again.
- Bill Becker
Bear, DE
Excellent service.
- Betty Cade
Hockessin, DE
Great experience. He was honest, professional and had great ideas.
- Ernie Frisicchio
Wilmington, DE
My new car would not sync to the garage door opener. I had followed directions and even returned to the dealership to have and watch the salesman sync it. No luck. after month of struggling with it I called Precision. I got an appointment for the following day. Jorge called in advance as promised, showed up within the promised time frame and quickly accomplished the task. I am impressed and thrilled.
- Roseann DiPilla
Bear, DE
Service technician was nice, but the price quoted was premium pricing for a midrange job. No free estimates, you have to pay $75 for and estimate then get overpriced quote. Precision, you really need to do better. Shameful
- Matthew Reed
Hockessin, DE
Tim Straus was courteous and professional. He quoted me three options and let me decide which to pursue. He approached the job like he knew what he was doing and got it done quickly.
- ANDY KACMAR
Middletown, DE
Bob Strauss, Did an Outstanding job. He was friendly, knowledgeable & professional. Thank You
- Robert Mason
Wilmington, DE
The tech Bob Strauss was professional and pleasant. He explained everything and was done after some adjustments were made to the garage door opener.I was also made aware what to expect in the future in regard for the need of a new system.
- Frances Baker
Middletown, DE
Precision Door responded quickly. Bob did a great job determining the issue, gave options and quickly repaired everything
- Barbara Pelly
Service Provided:
Product:
Field Manager: Bob Strauss
Wilmington, DE
I was really impressed with how quickly you arrived after I called, I was also impressed with Tim. He was very professional as well as friendly and polite. I would recommend you company to anyone who has a garage door problem. Jim Talley
- Jim Talley
Newark, DE
Precision has consistently provided prompt and dependable service. The technician arrived on time, explained what had to be done and completed the job in a timely manner.
- Joan/Alan Irwin
Wilmington, DE
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Excellent service on my broken garage door springs and motor today by Trevor. My lifetime warranty covered everything. precision door is a great company and I highly recommend them.
- David Moore
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Townsend, DE
Fast on-time, Great job
- Kevin Rogers
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Newark, DE
- Xuekai Zhang
Thank you for taking the time to leave Precision Garage Door of Delaware (Newark) a great rating!
Wilmington, DE
Tim was a pleasure to work with. He explained what was necessary to get my garage door opener back to functioning. He is a great asset to your company. Tim, keep up the good work!! Luba Berbeza
- Luba Berbeza
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
The service to date has been outstanding! Very responsive and fair pricing, highly recommended!!
- Dominic Campagnola
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
New Castle, DE
Good friendly service at a reasonable price. Driver had everything that needed to be replaced already on the truck. Hassle free.
- Karron Jones
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Excellent work! Kudos!
- Keith Henderson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Middletown, DE
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Called Precision on Tuesday , set up an appointment for Wednesday morning and they came out on time with an update before arrival that they were on their way and the technician Tim called as he was arriving. Very professional and knowledgeable.
- Dwayne Roberts
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Middletown, DE
- Richard Green
Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!
Middletown, DE
Tier-1 level support! I was truly impressed by the Precision Door technicians, namely Brendan and Richard, who removed our two original garage doors and replaced them with the highest-quality Olympiad premium doors. They were absolutely professional, courteous, timely, and exceptionally efficient. Brendan even set up my phone app afterwards to ensure I was fully-connected and took time with me to ensure I understand and could perform semi-annual maintenance by ensuring the rollers were properly lubricated. Precision exceeded my expectations with exceptional customer service, rapid response time, and the kind of personal attention I dont see too often. Id like to personally thank the team that answered my call for an estimate, Rich, who came out to perform the estimate, and everyone else who sped this process along to an outstanding delivery and installation. (Reference Project 128680113) You guys are the bestthank you! BB
- Bill Buckingham
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Exact service and repaired garage door all in the same first visit.
- Gwen Smith
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Dylan replaced our unusable, broken garage door quickly, with great care and minimal bother, and was very friendly. The new door looks great and works smoothly. I highly recommend Precision Garage Door.
- Gary Cain
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
They came out when they said they would and their rep was professional and got the job done. I would recommend them to anyone who needs to have garage repairs done.
- Keith Pierce
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Middletown, DE
Absolutely the best...kind of an emergency call and here within hours...thanks Precision Garage Door of Delaware
- Kim Sporay
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
I had to call you folks to fix my control box which would not allow me to open the garage door. This past January 2026 I had to invest in a new garage door opener which is a Genie. I purchased the top of the line with a lifetime warranty which is the way to go if you should have a problem down the line. Yesterday, the door would not open with the new control box that was installed in January 2026. I called Precision explained my situation and they came today to fix the problem. Tim Strauss was the Technician who replaced the control box and made sure it was up and running. I really appreciated the fast response and very courteous.
- Anne P Lutz *