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Read what people are saying
about Precision Garage Door in:

New Castle County, DE

Precision Garage Door of Delaware
has received 426 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Hey! Jorge did an excellent job installing my garage door opener. He was very courteous. And, I could see he knew his job very well. He informed me about the available models, pricing and information I needed to make my decision. My neighbor recommended Precision Door Services. I am happy I listened. Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Bob was early to my residence, professional & polite. He explained everything that was wrong & the fix.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Josh was on time extremely professional. I would use this company again and again! Great job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon Service Provided:
New Doors

Installers: Josh Bourdon
Review:

Technician was punctual, very clear in explaining the problems, provided different alternatives and efficiently finished the work quickly, neatly and made sure everything worked smoothly before completing the work. Definitely recommend this business

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

My garage door jammed and trapped my car inside shortly before noon. I called Precision Garage Door and they were able to schedule a service appointment between 2 and 4 that day. When the original technician was delayed, another was assigned. Taylor Bartow arrived within the original time period and promptly assessed the failure. He reviewed possible repair approaches and proceeded with the selected repair. After completing the repair, he answered my questions and made sure I was satisfied with the repairs. Excellent work with a focus on customer satisfaction.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Bob Strauss installed a new garage motor after ascertaining the nature of the problem. Excellent demeanor, workmanship and knowledge. Much appreciated!!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Tim showed up as promised and fixed our balky garage door quickly. If you need quick service and can't afford to wait 1-2 weeks, Precision Garage Door is the way to go.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Jorge was helpful and pleasant to work with. He quickly identified and fixed the problem with our garage door.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Great work clean and respectful awesome jobb

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
New Doors

Technicians: Taylor Bartow
Review:

Matt Taylor was very professional, and he diagnosed the problem, and fixed it effortlessly.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Tim was timely, professional and knowledgeable. Thank you for installing our new door this morning, Tim.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Matt was a fabulous technician. He took the time to explain the hardware and app. I am happy with the new smart garage door opener installed.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Brendan Male at Precision Garage Door of Delaware and Eastern Shore Maryland is THE pro you need to guide you through the garage door replacement decision process. He is thoroughly professional and knowledgeable about his products and those of competitors. Brendan helped us understand aesthetic implications of our choices, and were delighted with the outcome. He quoted clear option sets at various price points, and kept us apprised during the ordering process. He did a first-rate installation job for us. Highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
General Service

Technicians: Brendan Male
Review:

My technician was Taylor. He called and provided the time that he would arrive. He was prompt, professional, courteous and polite. Even though I was only having the rubber on the bottom of my garage door replaced, Taylor performed a complete inspection of the entire door and gave sound recommendations. Im happy to provide this glowing feedback for Taylor, since I feel that he provided outstanding service and should be commended!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

I called Precision today about a squeaky noise that the garage door just began making. They were able to send someone same day! My technician Bob Strauss was great. He identified the problem, made an adjustment and oiled it and no more noise. He was polite and kind.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Rob T came out to my home today and it was one the best experiences I've had with a tech. My garage door has been having issues for over a year now. I had over 3 techs come out and all they wanted to do was upcharge me on services that were not needed. Rob took the time out to show me exactly what was needed to get the job done with no hassle. This is how you do business. If I could give 10 stars I would. Thanks again Precision and Rob T for your fast and efficient service.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Matthew Taylor is AWESOME!! He is very understanding and caring about the homeowner needs!! He goes above and beyond the call of duty to please the homeowner !!! He is always on time never late! Very pleasant young man!! Willing to help you out in anyway he can!! I will definitely call Precision Garage Door of Delaware for all my garage door issues and definitely ask for Matthew Taylor!!! Thank You

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Robert Turner was punctual, professional, knowledgeable, and thorough.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Came home on Saturday night after dinner and I had to crawl under the door which opened about a foot. One of the torsion springs had broken. Scheduled a repair for today with Precision Garage Door. The tech named Rob called and said he would arrive in about 15 minutes. Very personable, polite, and thorough with his analysis and estimates. He have everthing resolved in about 45 minutes. Very pleased..

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Great Job! Tim knows what hes doing and was professional and resolved our issue quickly and the price was fair. Thank you!!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Precision Garage Door quickly dispatched a technician to service our door. Taylor arrived promptly and had a wonderful attitude. He quickly assessed the problem and fixed the broken parts. This was my first time working with PGD and I was very pleased with the experience.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
New Doors

Technicians: Taylor Bartow
Review:

The torsion spring on our garage door snapped, and I called Precision Garage Door to come and undertake the repairs. I had seen their trucks in our neighborhood before this on various occasions and read reviews ahead of time (just in case I ever needed them). Suddenly I needed someone, so PGD was the first I called. Matthew Taylor was the technician and he was polite, responsive to questions, and listened. He heard me talk about how noisy the door had been before the spring snapped, and proceeded to walk me through the reasons why that could be. We ended up getting some additional parts replaced along with the springs, and I must say the end result is wonderful. The garage door seems so quiet now compared to before. So much better. Great job and thanks to Matthew for the very pleasant interaction. I actually learned a lot about the mechanics of garage doors and that always helps. I know who I am calling next time I need garage door work.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

All around excellence!!!! The technician, Robert Turner, arrived just a few hours after my call. He was very polite & professional. My garage opener works better than new. Outstanding work Robert. Thank you!!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

The technician was thorough and gave an valuable overview of our garage doors condition and maintenence requirements. Highly recommended.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Called and got a same day appointment with a window of 2:00-4:00. After calling to let me know he'd be about 30 minute late, the technician didn't show up around 6:00 PM. The repair was more extensive than expected and he gave me a few estimates that were significantly overpriced and presented in a confusing way. Ultimately I went with another company that did a great job and was about 1/3 the price. Update: received a call from Precision after the review and they took the feedback and seemed genuinely interested in making things right. It's possible I just got the wrong tech on the wrong day.

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A Response from: Owner

Thank you for sharing your experience, Scott. We appreciate your feedback and are glad to hear our team reached out. We strive to improve and ensure every customer receives the best service. If you're open to it, wed love the chance to earn your trust in the future.

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Precision door was a great experience, they were prompt with information, on time. Would do business again.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger Service Provided:
New Doors

Installers: Dylan Younger
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973