4.9 1 2 3 4 5 524 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 2

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 476 most recent customer reviews

Customers across New Castle and nearby communities consistently describe Precision Garage Door of Delaware as prompt, professional, and highly knowledgeable. Reviews highlight fast scheduling, same-day service, clear explanations of repair options, and efficient workmanship that gets garage doors, openers, springs, and new installations working reliably. Many customers also praise the team’s courteous, friendly approach, strong communication, and well-organized service experience from booking through completion.

What Customers in Your Area Mention Most

Professionalism (235) Reviewers frequently describe the technicians and staff as professional, courteous, respectful, and well-managed throughout the service experience. Responsiveness (181) Customers repeatedly praise quick follow-up, fast scheduling, and getting help soon after calling or booking online. Speed (166) Many reviews emphasize same-day or next-day service, rapid arrivals, and fast completion of repairs and installations. Expertise (159) Reviewers consistently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately. Communication (142) Customers value the clear explanations, updates, arrival notices, photos, and step-by-step walkthroughs provided before and during service. Service (136) Reviews commonly praise the overall customer service experience as helpful, attentive, pleasant, and easy to work with. Workmanship (121) Customers often mention quality repairs and installations, noting that the work is done neatly, efficiently, and to a high standard. Trustworthiness (84) Reviewers appreciate honest evaluations, straightforward recommendations, and a no-pressure approach that helps them feel confident in the work. Value (52) A recurring theme is fair or reasonable pricing and quotes that customers felt matched the service received.

Recent Reviews from New Castle, DE

JAMES FERGUSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 07/15/2026

We had a garage door installed 5 years ago by Precision. Installation was a breeze. Fast forward to this past weekend my wife had noticed a grinding sound coming for one side of the door. I was surprised because I keep the door lubricated to keep it moving freely. I contacted Precision and spoke with Ashley. After reviewing all of the paperwork, Taylor, one of Precision's techs, was at our house the next afternoon in the slotted time allowed. Taylor listened about our issue and he got to work. There was an issue with a left bearing support that needed to be adjusted and reinforced. Taylor also verified the total operation of the door as well. When he was done we found there wasn't any charge for the service due to the parts coverage and warranty. Tyalor was spot on, friendly, and knowledgable. This is why I would highly recommend Precision for all of you garage door needs. You don't find a quaility company like Precision around much anymore. Many thanks to The Precision Team.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

Betty Balder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 07/15/2026

Everyone was very professional and courteous. The technician was very helpful in explaining how to operate the new opener.

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Opener Install

Product: Garage Door Opener

Patricia Provato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 07/14/2026

Taylor is professional he put our new garage fixtures and lights 2 years ago and he came out today 7/14 assessed our problem and fixed it. I would recommend precision garage door because of the great product and service

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

Leroy Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bear, DE 07/11/2026

Tell her did a great job he was very thorough went over everything with me and it went smooth less than 1 hour

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Opener Install

Product: Garage Door Opener

Thomas Gerstley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Castle, DE 07/09/2026

Great experience. Confirmation communications by email and phone call informing me they were on their way. Taylor diagnosed the issue, provided three options and completed the repair same day. Very satisfied with result.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

Product: Springs

Christine Schaal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 07/08/2026

Bob Strauss and Aaron replaced my motor and all parts quickly and professionally. This is the second time I used Precision Door with great results! I highly recommend this company and my two technicians.

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Opener Install

Jon Boyden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 07/07/2026

Excellent product and personable, thorough customer service, as evidenced each time I request assistance.

Matthew Taylor

Technicians: Matthew Taylor

Service: Garage Door Repair

Bridget McGrath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 07/04/2026

Excellent and efficient service. Highly recommend this company.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Install

Product: Garage Door Opener

Vivian /Doug Garrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 07/03/2026

We've been customers since 2020. Shout out to Natasha who was very fast in scheduling service. Bob was very quick & efficient and knew the product. We've enjoyed all the techs that serviced us over the years. Thanks Precision for your Great Service!

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Opener Repair

Product: Garage Door Opener

Mike Purvis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 07/02/2026

From the moment I called to the time Matthew showed up was within 2-hours. Great customer service, Matthew did a thorough job explaining what he was doing and did it in a professional manner.

Matthew Taylor

Technicians: Matthew Taylor

Service: Garage Door Opener Install

Product: Remotes / Keypad

C Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/30/2026

Matthew Taylor replaced garage door opener- courteous, timely, explained all before and after. Great job!

Matthew Taylor

Technicians: Matthew Taylor

Service: Garage Door Opener Install

Product: Garage Door Opener

Sandra Duchemin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 06/30/2026

I contacted Precision Garage Door because my door would not open. I was able to receive same day service. The technician that came out was Richard Clemente. I couldn't be happier with the results. Richard was incredibly knowledgeable and took the time to explain the exact cause of the issue. He provided a transparent quote, was very professional and completed the repairs to a very high standard. It is rare to find a contractor who respects your time and property this much. I highly recommended Precision Garage Door and Richard Clemente as well!

Richard Clemente

Technicians: Richard Clemente

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Mary Crampton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 06/29/2026

Tim was efficient, polite and very experienced

Tim Strauss

Field Manager: Tim Strauss

Service: Garage Door Repair

Product: Rollers

Steven Yearick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/24/2026

Precision has been exclusively my go-to for garage door service for years. Most recently, they've installed two new openers for me in the past three years (one for each door). At first, I was a little disappointed in the limited selection of units they made available for installation, and their pricing is on the mid-to-high side, but that seems to be because they only deal in higher-end equipment. Normally, I'm a "best-price-wins" shopper, but Precision offers so much in the way of service, quality, follow-up, timeliness, and responsiveness that it more than makes up for the few extra dollars I might have put out. They are always very courteous, professional, and helpful. And they have always responded to me and been able to service my doors/door openers within 2 days of my request - usually within one day! The staff, from the phone service to the technicians to the management, is extremely friendly and professional, while also being extraordinarily knowledgeable and efficient. I almost didn't want to call them for my recent repair because I figured it was tool menial of a job and it would be to expensive. They worked with me to figure out a way to cover the service, and I am, once again, extremely happy with their service and the results.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Install

Paul Westlake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 06/19/2026

Richard was polite, friendly and knowledgeable. Took the time to explain his findings and suggestions.

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Joel Moranz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/17/2026

Replaced our old motor. Excellent explanation of the issues and reasons to upgrade. Installation was very efficient. And he did a wonderful job of explaining the use of the new Lift motor.

Service: Garage Door Opener Install

Product: Garage Door Opener

jeff albrecht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 06/16/2026

Bob did a great job. Please have him send us a quote to refurbish both garage doors with Liftmaster as he recommended Eva and Jeff Allbreecht

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Repair

Product: Springs

George Leech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/15/2026

Tim Strauss indicated the work he performed at my residence included a 5 year warranty. The invoice which was emailed to me did not include warranty information. Please send me documentation of the 5 year warranty for my records. Thank You.

Tim Strauss

Field Manager: Tim Strauss

Service: Broken Garage Door Spring Repair

Product: Springs

JANICE JOHNSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/13/2026

Taylor was excellent. Mine was an emergency call and he went out of his way to fix it promptly. He provided me with a variety of options to fix my nonfunctioning garage door opener. The work was done professionally and he took the time to explain the features of the new garage door opener.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Opener Install

Product: Garage Door Opener

Marlaine Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 06/12/2026

Called Precision Garage Door about my beeping overhead garage door opener, Richard Clemente, the technician, was an absolute joy to work with, did a thorough inspection of my system, thankfully all I needed was an internal backup battery, he was extremely courteous and professional. Highly recommend Precision Garage Door Company.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Repair

Bruce Marston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 06/10/2026

The online booking of the appointment convenient and easy to use. The service tech showed up on time, was pleasant to talk to and did an outstanding job.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Opener Install

Product: Garage Door Opener

Douglas Meloni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/09/2026

Richard is an excellent resource, made the trouble shooting process easy and effort, never trying to oversell. Replaced all moving parts!

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Repair

Product: Springs

Chris Bekowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 06/07/2026

Technician arrived on time and performed repair quickly and efficiently.

Jorge Creech

Technicians: Jorge Creech

Service: Garage Door Opener Repair

Jeremy Dunford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 06/04/2026

Completely satisfied with my experience this week with precision garage doors. Apparently previous home owner reinstalled new door back in 2019, but of course didn’t do it well. The years of stress on the tube across the top with the springs and being to close to the wood frame caused it to eventually break and that tube wound up on the outside of the door. Made the apt online over the weekend for first thing Monday morning. Taylor B was on time, reviewed everything and kept me in the loop with what he found and options we could explore. He saved the door and we did not need a new motor (which was great news)… He replaced all the hardware correctly and everything is working perfectly. Thanks to Taylor

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

Product: Springs

SV

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/28/2026

Brendan and Ryan did a great job. Very focused while working then took their time when finished to make sure any questions or concerns were addressed. The new garage door is beautiful and I have gotten several compliments from my neighbors already! Matt made sure the electrical hook up on the old garage door opener got removed because it was a safety hazard. Great team from beginning to end. Thank you!

Brendan Male

Technicians: Brendan Male

Service: Install Garage Doors

Product: Garage Doors

Andrea Avalos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/28/2026

Very fast in scheduling service. Very honest and efficient work.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Repair

Antonio Tiberi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Claymont, DE 05/21/2026

We chose precision after reading their reviews. We were not disappointed. We ordered 3 garage door openers. The technician installed them neatly. Explained all the features clearly and was very professional. We definitely recommend this company to anyone.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Install

Product: Garage Door Opener

John Riley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/20/2026

A friend recommended Precision and I'm glad he did. The technician was on-time and professional in every respect and my garage door is back in good working order.

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Product: Opener

Bruce Plapinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 05/16/2026

As always, Precision Door is top notch! Replaced my keypad which was sticking & bottom rubber seal. Fast same day service, efficient, knowledgeable, and friendly.

Tim Strauss

Field Manager: Tim Strauss

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Gerald Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/15/2026

We had Precision Door repair our garage door. Richard Clemente Was our technician, he was very knowledgeable and did a great job fixing things. I really liked the way they informed us with his ETA. Richard repaired thing quickly and professionally. It was a pleasurable experience. Thank You

Richard Clemente

Technicians: Richard Clemente

Service: Broken Garage Door Spring Repair

Product: Springs

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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973