4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 2

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Steven Yearick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/24/2026

Precision has been exclusively my go-to for garage door service for years. Most recently, they've installed two new openers for me in the past three years (one for each door). At first, I was a little disappointed in the limited selection of units they made available for installation, and their pricing is on the mid-to-high side, but that seems to be because they only deal in higher-end equipment. Normally, I'm a "best-price-wins" shopper, but Precision offers so much in the way of service, quality, follow-up, timeliness, and responsiveness that it more than makes up for the few extra dollars I might have put out. They are always very courteous, professional, and helpful. And they have always responded to me and been able to service my doors/door openers within 2 days of my request - usually within one day! The staff, from the phone service to the technicians to the management, is extremely friendly and professional, while also being extraordinarily knowledgeable and efficient. I almost didn't want to call them for my recent repair because I figured it was tool menial of a job and it would be to expensive. They worked with me to figure out a way to cover the service, and I am, once again, extremely happy with their service and the results.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Install

Paul Westlake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 06/19/2026

Richard was polite, friendly and knowledgeable. Took the time to explain his findings and suggestions.

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Joel Moranz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/17/2026

Replaced our old motor. Excellent explanation of the issues and reasons to upgrade. Installation was very efficient. And he did a wonderful job of explaining the use of the new Lift motor.

Service: Garage Door Opener Install

Product: Garage Door Opener

jeff albrecht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 06/16/2026

Bob did a great job. Please have him send us a quote to refurbish both garage doors with Liftmaster as he recommended Eva and Jeff Allbreecht

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Repair

Product: Springs

George Leech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/15/2026

Tim Strauss indicated the work he performed at my residence included a 5 year warranty. The invoice which was emailed to me did not include warranty information. Please send me documentation of the 5 year warranty for my records. Thank You.

Tim Strauss

Field Manager: Tim Strauss

Service: Broken Garage Door Spring Repair

Product: Springs

JANICE JOHNSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/13/2026

Taylor was excellent. Mine was an emergency call and he went out of his way to fix it promptly. He provided me with a variety of options to fix my nonfunctioning garage door opener. The work was done professionally and he took the time to explain the features of the new garage door opener.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Opener Install

Product: Garage Door Opener

Marlaine Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 06/12/2026

Called Precision Garage Door about my beeping overhead garage door opener, Richard Clemente, the technician, was an absolute joy to work with, did a thorough inspection of my system, thankfully all I needed was an internal backup battery, he was extremely courteous and professional. Highly recommend Precision Garage Door Company.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Repair

Bruce Marston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 06/10/2026

The online booking of the appointment convenient and easy to use. The service tech showed up on time, was pleasant to talk to and did an outstanding job.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Opener Install

Product: Garage Door Opener

Douglas Meloni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 06/09/2026

Richard is an excellent resource, made the trouble shooting process easy and effort, never trying to oversell. Replaced all moving parts!

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Repair

Product: Springs

Chris Bekowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 06/07/2026

Technician arrived on time and performed repair quickly and efficiently.

Jorge Creech

Technicians: Jorge Creech

Service: Garage Door Opener Repair

Jeremy Dunford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 06/04/2026

Completely satisfied with my experience this week with precision garage doors. Apparently previous home owner reinstalled new door back in 2019, but of course didn’t do it well. The years of stress on the tube across the top with the springs and being to close to the wood frame caused it to eventually break and that tube wound up on the outside of the door. Made the apt online over the weekend for first thing Monday morning. Taylor B was on time, reviewed everything and kept me in the loop with what he found and options we could explore. He saved the door and we did not need a new motor (which was great news)… He replaced all the hardware correctly and everything is working perfectly. Thanks to Taylor

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

Product: Springs

SV

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/28/2026

Brendan and Ryan did a great job. Very focused while working then took their time when finished to make sure any questions or concerns were addressed. The new garage door is beautiful and I have gotten several compliments from my neighbors already! Matt made sure the electrical hook up on the old garage door opener got removed because it was a safety hazard. Great team from beginning to end. Thank you!

Brendan Male

Technicians: Brendan Male

Service: Install Garage Doors

Product: Garage Doors

Andrea Avalos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/28/2026

Very fast in scheduling service. Very honest and efficient work.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Repair

Antonio Tiberi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Claymont, DE 05/21/2026

We chose precision after reading their reviews. We were not disappointed. We ordered 3 garage door openers. The technician installed them neatly. Explained all the features clearly and was very professional. We definitely recommend this company to anyone.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Install

Product: Garage Door Opener

John Riley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/20/2026

A friend recommended Precision and I'm glad he did. The technician was on-time and professional in every respect and my garage door is back in good working order.

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Product: Opener

Bruce Plapinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 05/16/2026

As always, Precision Door is top notch! Replaced my keypad which was sticking & bottom rubber seal. Fast same day service, efficient, knowledgeable, and friendly.

Tim Strauss

Field Manager: Tim Strauss

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Gerald Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/15/2026

We had Precision Door repair our garage door. Richard Clemente Was our technician, he was very knowledgeable and did a great job fixing things. I really liked the way they informed us with his ETA. Richard repaired thing quickly and professionally. It was a pleasurable experience. Thank You

Richard Clemente

Technicians: Richard Clemente

Service: Broken Garage Door Spring Repair

Product: Springs

James Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bear, DE 05/15/2026

Taylor was very patient and explained every phase of the work to be performed. He was also very polite. I truly appreciate great customer service. I will definitely call again when I need service.

Taylor Bartow

Technicians: Taylor Bartow

Service: Broken Garage Door Spring Repair

Product: Springs

Edward Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 05/15/2026

Because Precision did such a great job on my other garage door, and therefore, I reached out to them again. Tim did an outstanding job in his professionalism, kindness, transparency, and speed in repairing my other garage door. By the way, the price was reasonable. I highly recommend Precision for any of your garage door needs.

Tim Strauss

Field Manager: Tim Strauss

Service: Garage Door Repair

Dale Hertsenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/14/2026

prior service

Tim Strauss

Field Manager: Tim Strauss

Service: Broken Garage Door Spring Repair

MARY HOLAHAN & LOU CAPORASO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 05/14/2026

We called Precision because our door was originally installed by the company and we have always heard good things from other customers. Our techinian Tony told us, and more importantly, showed us, exactly what was wrong with our door's operation, and gave us detailed options about how to fix it. No high pressure, just explanation and facts (ideal presentation!). We replaced various parts and the remotes but the whole door itself didn't need replacement now. Not sure about exact description of all the parts, so picked just one from the list below.

Service: General Service

Product: Belt Drive Garage Door Opener

Stan Ketchum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 05/14/2026

Thanks for coming out for an estimate on a new door The tech, Bryan was awesome ! Highly recommend him and your company . Thanks again

Service: Install Garage Doors

Product: Garage Doors

Todd Veale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/11/2026

Very responsive and efficient service, Tim was professional and quickly diagnosed and resolved our issue.

Tim Strauss

Field Manager: Tim Strauss

Service: Garage Door Opener Repair

Lewis Crusco III

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 05/11/2026

I called PCG and they showed up a day later on time and fixed the problem. Tony Michael was prompt, professional and personable and did an expert repair in no time. Highly recommend Tony and PCG

Service: Garage Door Repair

Susan Dean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Claymont, DE 05/08/2026

I am changing my garage door from manual to automatic. The tech measured and showed me options, and showed me exactly how it will look. Very polite and helpful. Can't wait for the installation.

Service: New Doors

Product: Garage Doors

Ellen Dotts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 05/06/2026

Tony responded quickly to our phone call and was here within a few hours. He was friendly, compotent and helpful. Our door was repaired in an hour.

Service: Broken Garage Door Spring Repair

Lech Wilczek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 05/02/2026

Excellent, very professional service.

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Repair

Product: Garage Door Opener

James May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Claymont, DE 05/02/2026

This is my second time working with Precision. You guys came through once again. Jorge was professional and very helpful. He was able to diagnose and resolve my garage issues without any concern on my behalf whatsoever. I appreciate your services and will highly recommend. Ty

Jorge Creech

Technicians: Jorge Creech

Service: Broken Garage Door Spring Repair

Product: Springs

Andrea DiStefano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 05/01/2026

Thanks Taylor. I am very excited not to have to fight with my garage door anymore. You were super informative.

Taylor Bartow

Technicians: Taylor Bartow

Service: Broken Garage Door Spring Repair

Product: Springs

Dan Blahusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 04/29/2026

Very pleasant and efficient.

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973