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Read what people are saying
about Precision Garage Door in:

Hockessin, DE

Precision Garage Door of Delaware
has received 29 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Jorge was helpful and pleasant to work with. He quickly identified and fixed the problem with our garage door.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
1 2 3 4 5
Date: 06/10/2025
New Doors
Hockessin, DE
Review:

Prompt! Very helpful with repair suggestions. Gave me all the options. Friendly, professional.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Bob Strauss was professional polite and knowledgeable. Explained options and installed a new garage door opener without issue.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Taylor Bartow is awesome professional and experienced. Totally awesome.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Highly recommend. The specialist was at our home within hours of booking the appointment and fixed our garage door in 1 hour. He was pleasant, informative and efficient. When our garage door decided not to open yesterday, I truly thought this was going to be a long, arduous project. So thankful to Precision Garage Door for getting things done well and seamlessly!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Taylor did a great job helping with a problem we created for ourselves. The garage door openers integrated in our cars would not work due to using the wrong hand held openers to program a new vehicle. Thank you Taylor, great job!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Precision Garage Door has excellent response and service. They were at my place within an hour. Tim Strauss the Technician was pleasant, courteous and knowledgeable. After a thorough inspection, he explained all repair options and prices. He completed the replacement & repairs in an hour. Tim was an expert technician. Had an almost new garage door in an hour, at reasonable price and 5 years warranty parts & labor. They were professional and customer oriented.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Andrew was on time, professional and did a good job.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage door was off the track. They got the door closed for us. The new door was ordered and installed today. The installer was extremely efficient. The old door was removed, new bracing was put in place and the new door installed and hooked up to the opener all in about 6 hours. Thank you

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Andrew was polite professional and did a great job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/27/2025
New Doors
Hockessin, DE
Review:

Precision was great to work with. Jorge was helpful from the sales side to ensure we were getting all we wanted / needed for our new garage doors accessories. Ryan was fantastic for the install. He took the time to walk us through the setup of the new doors, all the features, as well as maintenance. He also cleaned up any mess from the install understanding this should be expected, it isnt always done with contractors or installers. Precision, Jorge and Ryan were excellent to work with would highly recommend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
New Doors

Technicians: Matthew Taylor
Review:

Bob came out and within minutes knew that I needed a new motor (and related equipment), being that its cold and the weather stinks I was thrilled when he had all of the necessary equipment to do the install on the same day. Highly recommend Precision.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Always straightforward diagnosis and fair quotes. Service technicians are always professional and throurough. I do recommend!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Precision responded within 2 hours on a Friday evening after the spring on my garage door snapped. The completely repaired the door within an hour and a half. The following Saturday afternoon, there was another problem which prevented the door from closing. They responded within 30 minutes and had the door fixed quickly. Nice to see there are still companies that value customer service. Highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Tim arrived as expected, I explained visit was for a periodic inspection. Had two concerns outside keypad not working and bottom weather stripping broken. Replaced keypad and reset code. He didnt have rubber stripping, told where to find on internet. Lubricated all moving parts. Suggested not to use Duracell batteries in keypad and dont use standard LED bulbs in controller. Overall very thorough at my house. Took a look at neighbors garage door for a possible install of opener. Went above and beyond with service.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

This was a quick and excellent job! Technician was on time and well prepared and professional

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
1 2 3 4 5
Date: 10/11/2024
New Doors
Hockessin, DE
Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Matt came out the same day I called and replaced the broken springs on my door, as well as cleaning up the whole set up. He was very nice, efficient, professional and it was a pleasure!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Great company! Fast and professional - highly recommend

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Very easy to call, get an appointment quickly, arrived on time, completed the job and provided quotes for additional improvement options. It was an excellent experience.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Bob was knowledgeable, respectful and kind. Kudos to him. He created a wonderful experience.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Jorge was prompt and professional and took the time to demonstrate how I can make minor adjustments to the sensors on my automatic garage door myself. He took the time to lubricate the rollers on my doors. Great service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Jorge was very friendly, professional and thorough. Service was quick, easy to schedule, and exactly what I needed to repair a garage door. He had good knowledge on the life of my doors and the products. Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

I called this morning at 10:30 and Precision was able to schedule me between 12 and 2 today. Jasper called to say he was 10 minutes away, showed up a little before 12 and had me up and running by 1:30. He replaced both springs, 10 rollers and center roller. He was prompt, very professional and did an outstanding job. I highly recommend Jasper to work on your garage door!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Quick, friendly and efficient

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent service, very happy with personal and company

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973