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Read what people are saying
about Precision Garage Door in:

New Castle County, DE

Precision Garage Door of Delaware
has received 440 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

He was very friendly and courteous he was very informative he knew his stuff very well.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Shocking that the rating for this company is so high with so many reviews. I mistakenly trusted the high rating and paid the $75 fee to get a quick quote for a spring replacement. I was quoted double of what another company charged for the same work on the same day. Please save yourself the time and costly mistake of calling these guys!

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A Response from: Brandon Falone, President

We appreciate your feedback and want all our customers to be able to make an informed decision. At Precision, we take a comprehensive approach and provide solutions intended to keep your garage door in working order well into the future. Still, unfortunately, we're not a good fit for everyone. Thank you for your feedback. If you have any additional questions or concerns, please call our local office directly at 800-DOOR-REPAIR.

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Just had Precision come out and fix an issue. Taylor is very knowledgeable, thorough and polite. Great experience all around. Very reasonably priced as well. They came out same day and resolved the issue quickly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Very quick, fixed promptly and at a great price. Every helpful technition.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
1 2 3 4 5
Date: 07/08/2025
New Doors
Claymont, DE
Review:

Brendan did a fabulous job with my custom garage door install and Tim was also great to work with for the estimation. Highly recommend Precision Garage Door!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Spring busted July 3, able to make appointment online fast for that day. Matt Taylor came fixed it quickly. Great communication of when coming, sending site to see where repair tech was, communicated fox and cost prior to doing. Other than price of materials (out of their control), very happy with Precision team

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Richard Clemente was the technician that replaced our 2 garage door openers today. He was outstanding to work with and did a great job...fast, quality work and explained everything he was doing along the way. Highly recommend!!! Thanks Richard!!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Technician was punctual and professional. Resolved all of our issues in a timely manner. His name is Matthew Taylor and if you can request him I would do so..

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Amazing customer service and communication. All of their workmen were very respectful and helpful. Highly recommend.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
New Doors

Technicians: Brendan Male
Review:

Power outage messed up the door opener. The tech was right on time and fixed it in minutes.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Wonderful company!!! I have had to use this company several times now. But I was thrilled with Taylor and Rob the one time I called them and Matthew on another occasion. Very thorough! Rey helpful! They fixed the wires, tracks, and rollers on my garage door. Matthew explained everything to me about where to use the garage lubricant and what type of grease to get for the track. Great people!. Plus they have after hours emergency service (yes, you have to pay extra for that but thats why its an emergency). I cannot say enough good things about this company and their technicians!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

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Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Tim Strauss from Precision Garage Door Service came to my house this morning to reprogram garage door keypad, bought a new keypad, he programmed new keypad, he greased garage door hinges, he was so kind, great experience!! Thank you!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
1 2 3 4 5
Date: 06/10/2025
New Doors
Hockessin, DE
Review:

Prompt! Very helpful with repair suggestions. Gave me all the options. Friendly, professional.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Amazing service and knowledgeable technician

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Tim came out to repair my garage door' he knew just what to do also had the needed parts with him. Good job..Good man.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

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A Response from: Brandon Falone, President

Thank you for your rating, Timothy. We appreciate your support and are always looking to improve. If you have any thoughts or suggestions, feel free to share. Your experience matters to us!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Amazing work, honest employees, great price.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
New Doors

Technicians: Taylor Bartow
Review:

Great Service! Can highly recommend!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Fast service, polite technician, fast service

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Jorge did an outstanding job on my garage door

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Bob called and was ahead of schedule. He was very professional, explained our options in detail as well as the cost and got to work. Everything was fine in the time frame he said and the work was done well. We definitely recommend Bob and Precision.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

I had an emergency with a cable on the garage door snapping in a new home. Could not get any Builder service to deal with the emergency. Precision was our garage door contact in the previous home. They once told me if I ever had any problems to give them a call. I did and they looked in the system confirmed that I was a former customer and sent out an emergency technician to solve my problem within one hour. That is service Beyond any expectation but one I felt they would offer me and they did.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Bob Strauss was professional polite and knowledgeable. Explained options and installed a new garage door opener without issue.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Quick, professional, and knowledgeable!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Bob was very efficient and personable and answered every question; 5 Stars

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973