About Matthew
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Reviews for Matthew Taylor
john beahn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
on time---professional---diagnosed problem---suggested solution with timelines and prices for rectifying situation---decision made to move forward with 3-6 week timeline
Shawn Swanson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matthew Taylor explained what needed fixed and recommended replacing other worn parts. Door is definitely running smooth again. Replaced all the parts in about an hour. Would definitely recommend!
Barbara Squibb
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Love my new doors and the service is superb even for minor little problems. Thank you.
Technicians: Matthew Taylor
Service: Garage Door Opener Repair
Timothy Hunter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mr Taylor did a great job for us, the garage door is working great. And super quiet, very good customer service. I did my research on you guys. Good company.
Andrew Feinberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
He came early and was able to do all necessary repairs
Technicians: Matthew Taylor
Service: Garage Door Repair
Joan Barnwell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Today was the second time I have used Precision Garage door service in the past two years. If I was not pleased with the service the first time, I would not have called for the second service. The service representative, Matthew Taylor, was on time, very professional and diagnosed the issue with my garage door right away. He did not try to pressure me to use his company to fix the issues but assured me that if I decided to use their company to fix the issues with the garage door, they would be more than happy to help. Very good company to use for your garage door needs.
Technicians: Matthew Taylor
Service: General Service
Jon Boyden
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent product and personable, thorough customer service, as evidenced each time I request assistance.
Technicians: Matthew Taylor
Service: Garage Door Repair
Mike Purvis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From the moment I called to the time Matthew showed up was within 2-hours. Great customer service, Matthew did a thorough job explaining what he was doing and did it in a professional manner.
C Simmons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matthew Taylor replaced garage door opener- courteous, timely, explained all before and after. Great job!
Jay Freeman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service very professional and explained everything very well
Edward Gabrielson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We Have been using Precision Garage door for a long time. Service is always on time and complete, The service people are very good and always explain the problem and what it needs to be fixed. I highly recommend this company
Technicians: Matthew Taylor
Service: General Service
Beth Sontowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician Matthew was professional, informative and answered my questions. Job well done. Thank you.
Carol Palmiotto Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
In 2021 Precision of DE installed our " LiftMaster" garage door opener. Until recently the opener has worked well. Recently the Garage door open would not stay closed and would bounce back open. So I did the basic check to make sure the sensors were not blocked nor the door track nor any other mechanical element. Unfortunately there was no obvious issue for this homeowner and no immediate solution. I called Precision Door of Delaware, the original installers, and Ashley set me up with an appointment for the next day !!! Remarkable and appreciated. A very polite and informative technician, Matthew came and resolved the issue quickly. He discussed/ informed me about various aspects of the LiftMaster warranty and their Precision garage door service company. I am very pleased with their service and recommend them! My finders are crossed that the operation of the Lift Master's problem was solved! Matthew, of course, said if a problem re-surfaced to call them back!
Technicians: Matthew Taylor
Service: General Service
Betty Cade
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service.
Technicians: Matthew Taylor
Service: Broken Garage Door Spring Repair
Trevor was our technician, he arrived on time was polite, efficient and very easy to work with! Highly recommend Trevor And precision garage door company!
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: Matthew Taylor
Service: New Doors
Prompt and friendly service to fix a broken spring on our garage door opener. Great service!
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Tech was outstanding very professional (Matthew Taylor) Great workmanship, answered all questions and gave estimate perfectly. High recommend this garage door business Thank you so much !!
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
He was great and polite and made me feel at ease
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: Matthew Taylor
Service: General Service
It was great from phone call to completion of service. Matthew Taylor did a great job explaining the service and what I appreciated most was he was not pushy like other service agents. He allowed me to make the decision I wanted to make regarding parts.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Thank you for the great rating! We appreciate your business!
Technicians: Matthew Taylor
Service: General Service
Matt Taylor was very professional, and he diagnosed the problem, and fixed it effortlessly.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Matt was a fabulous technician. He took the time to explain the hardware and app. I am happy with the new smart garage door opener installed.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Very prompt and professional. Would definitely use the services again
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Matthew Taylor is AWESOME!! He is very understanding and caring about the homeowner needs!! He goes above and beyond the call of duty to please the homeowner !!! He is always on time never late! Very pleasant young man!! Willing to help you out in anyway he can!! I will definitely call Precision Garage Door of Delaware for all my garage door issues and definitely ask for Matthew Taylor!!! Thank You
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: Matthew Taylor
Service: General Service
The torsion spring on our garage door snapped, and I called Precision Garage Door to come and undertake the repairs. I had seen their trucks in our neighborhood before this on various occasions and read reviews ahead of time (just in case I ever needed them). Suddenly I needed someone, so PGD was the first I called. Matthew Taylor was the technician and he was polite, responsive to questions, and listened. He heard me talk about how noisy the door had been before the spring snapped, and proceeded to walk me through the reasons why that could be. We ended up getting some additional parts replaced along with the springs, and I must say the end result is wonderful. The garage door seems so quiet now compared to before. So much better. Great job and thanks to Matthew for the very pleasant interaction. I actually learned a lot about the mechanics of garage doors and that always helps. I know who I am calling next time I need garage door work.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Our second time using Precision. Service, from the phone appointment to the actual visit was first rate. Technician Richard was cordial, professional and expert...going the extra mile AFTER the extra mile to see that we were not only fully repaired but informed of possible future needs without the kind of "hard sell" too often found in other vendors. Totally satisfied, the only reason we only rate them five stars is that there aren't six stars available here.... (PS...hey boss...give your people raises....they are all keepers ;)
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: Matthew Taylor
Service: General Service
Matthew was very knowledgeable and professional. Assessed the problem and explained garage door opener replacement options to me. Replacement was done quickly. Glad to have a working garage door again. Highly recommend Precision
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Very fast response to my online scheduling appointment. Tech arrived within 2 hours. Accurate online tracking system on where the tech is and ETA on arrival. Matt assessed the problem and made additional recommendations to prolong the life of operating parts that make the garage dor open and close. I thought the repair prices were high but I liked the 5 year warranty on parts and labor
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Matthew Taylor
Service: General Service
Resolved the issue quickly. Was pleasant and professional. Would highly recommend.
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: Matthew Taylor
Service: General Service
Quick appointment, Tech arrived on time. Performed the work admirably and efficiently. Thank you Matt and Precisio. Door.
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: Matthew Taylor
Service: General Service