Garage Door Repair in New Castle, DE

Bradford Milton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door opener stopped working so i called the company that installed it. They cam and stated the gears were broken and the unit needed to be replaced along with the springs recently installed by Precision on a previous service visit. After quoting my over 1000 I informed them i would call them back. Instead I called Precision as I previously had service for the spring. My technician Richard Clemente arrived the next day took one look at my unit and advised it was not broken. Richard reprogrammed the unit and it worked perfectly. He reprogrammed my remotes and was extremely professional. Thank you for being honest and fair.

Joan Goodfellow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Tim Strauss, was personable and proficient and prompt. He also informed me about the procedure if I wanted to get an automatic garage door. This was my second experience with Precision. It is an excellent company. Thank you.

George Blank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron came out to finish up some things I couldn't get done and he did a great job and was very professional and I'll use Precision again

Sue Ellen Mawhinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door of Delaware after reviewing their ratings and comments. They did not disappoint! On-line scheduling couldn’t have been easier and my tech Aaron arrived on time and couldn’t have been more knowledgeable or professional. Work was completed quickly and charge was reasonable. Five star service from start to finish!

Jonathan Neumark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appreciate the quick turnaround. Called at 10am and technician was here by 12:30 same day. Spring replaced and functional again.

Grif Balthis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job

Honey Hyman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had used you previously. Rich was the best He knew exactly what had to be done and did it quickly and efficiently. I would recommend Precision to anyone who needs that kind of service. I thank the company but especially Rich for his kindness Sincerely, Honey Hyman

Steve Mahon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob did a great job replacing the broken spring on my garage door. My door is working so smoothly now!! Bob was very professional, knowledgeable and friendly. I would highly recommend Precision Garage Door for all your garage door repairs.

Bob Malin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with this company. I went online in the morning and scheduled an appointment and they came out about an hour later. He installer was neat, courtesy ,prompt and knew exactly what was wrong.he gave you prices and fixed it in no time Bob gave very good service will call them again

Anthony Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard was very professional, knowledgeable and personable.

George McArthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was thorough and pleasant. We were just appalled at the price of the springs. I guess we should have expected it based on the price of everything today.

Alan Berry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Strauss did an outstanding job with my doors. They are functioning better than ever even though they have been operating since 1989. I personally wouldn’t use anyone else!!!!

Maureen Finley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron was very professional, courteous and personable. He listened to what my concern was and told me how it would be addressed. He also explained how he would conduct a thorough check of the garage door and all its mechanisms. After doing so, he provided all possible options available to me with prices. There was no sales pressure involved which I greatly appreciated. After I decided what I wanted done, he completed the job in a professional and timely manner. I could not ask for better service from a company and its staff member. I will definitely use Precision Door again if the need arises.

Bob

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy that Precision was able to have someone out the next day to service on my garage door. The technician, Bob Strauss, explained my options and did an excellent job with the repairs. The job was very professionally done with care of the property; and I would recommend their service.

Jacob Lenzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jorge is a great tech. He asked me specific questions and listened. He ask more questions and explained how he was troubleshooting. After listening to me carefully and restating what I had said for clarity he inspected my system and found the issue. After fixing the issue he gave my system a complete inspection asking about any preventative maintenance and showing me how to troubleshoot and take care of my system. He didn’t leave until I was happy with the repair. Thanks Jorge.

Sharon Bass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Strauss the technician that serviced my broken garage door was very polite and knowledgeable. He asked me questions about the garage door and explained my problems. Tim did an inspection of the door then explained the problems and my options and cost. After I chose an option he started repairing the garage door. He represented your company very well and I give him a five star rating. Great job!

Chuck Rynkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because they installed a new garage door opener for my home 2 years ago. The light on the opener was not working and I called Precision. As my previous experience the technicians were very professional and friendly. My opener is covered under warranty and they ordered the new part for installation by them when it comes in. I highly recommit Precision for anyone needing a garage door service.

Janet Van Horn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard was very polite and took time to explain all my options in deciding what door opener to buy. He did excellent work and cleaned up his work area. I feel very lucky that I had him advise me on this project. He was not pushy or overbearing as some reps are. Thank you for a project well done.

David Stacy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had used them previously and was satisfied.

DR. NEAL & BARBARA COHN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jorge Creech came out this morning. He gave us a heads up and arrived promptly. He was very personable and professional. He addressed our problem immediately and efficiently and resolved it, as well as evaluating the general functioning of our door and applying lubricant. It was a pleasure working with Jorge.

Mary VanderDussen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recent lightening strike fried part of my garage door opener. I called Precision Thursday morning and new garage door opener was installed by 2:00p.m. SAME DAY!!! Matthew T. was the technician and couldn't have been more professional. He was very patient with this rattled customer. If a ten-star rating was possible, I'd give it.

Mary Broome

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional technicians. Taylor explained problem and options. Also liked the safety with being advised they were on way along with a picture. Added bonus was their petting my dog.

john beahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

on time---professional---diagnosed problem---suggested solution with timelines and prices for rectifying situation---decision made to move forward with 3-6 week timeline

Mary Ellen Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim, the technician was very knowledgeable and was able to figure out what was wrong with my garage door and how to fix it. He will return at my convenience to make the repairs. Also, I had a same day appointment and Tim arrived on time and was friendly.

ALBERT MINUTOLA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very efficient

Kathy Cioffi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend in my neighborhood had your company service her garage door recently and told me what a great experience she had. I decided to call Precision because of her recommendation.

Glen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our double garage door would not open. Eric Bartow diagnosed the issue very quickly and saw that our belt was wearing out/dry rotted and strongly recommended we replace the garage door opener (it was 23 years old). He checked out our existing single door opener and noticed that the belt was also dry rotted. He installed new openers on both doors and we are extremely happy with them! Eric was able to remove the old openers and install the new openers very quickly - he was obviously very experienced with anything related to garage doors and openers! Eric was also very professional and courteous (very similar to my past experience with garage door repairs from the other Precision Door technicians in the past). I also appreciate how Precision Door clearly communicates the appointment time window, the technicians always call/text when they are on the way to my house and they send a picture of the technician as well! They clearly have a well run/managed business and I will continue to use them for all my garage door needs in the future! Glen

Spencer Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and did a good job. The tech explained everything and completed the work quickly.

George Sharpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with the service provided

Alice Fuchs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich was very professional explaining what was wrong with my garage door and offering options for its repair. When he was through with the repair everything was neat and clean and the garage door is now functioning great.