4.9 1 2 3 4 5 554 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 502 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers repeatedly praising fast response, prompt arrival, knowledgeable technicians, and clear communication. Reviews also consistently highlight professional, courteous service, thorough diagnostics, efficient repairs and installations, and a low-pressure approach that gives customers options and confidence in the work. Many customers describe the company as reliable and easy to work with for both routine service and urgent garage door problems.

What Customers in Your Area Mention Most

Responsiveness (170) Customers frequently praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day service, fast callbacks, and short wait times for urgent repairs. Professionalism (165) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (149) Customers repeatedly note that technicians are knowledgeable, skilled, and able to diagnose problems accurately while explaining what is going on in clear terms. Communication (126) Reviewers appreciate the clear communication, including arrival updates, ETA texts or calls, detailed explanations, and step-by-step guidance on repairs and options. Speed (121) Many reviews mention quick repairs and efficient work completion, with technicians often finishing the job in a short visit or the same day. Service (114) Customers consistently praise the overall service experience, especially friendly interactions, helpful staff, and a low-pressure approach to recommendations and sales. Reliability (78) Reviewers describe the company as dependable and consistent, often returning for repeat service because the work is completed as promised and problems are resolved. Workmanship (77) Customers commonly highlight high-quality repairs and installations, noting that doors, openers, springs, and hardware are fixed correctly and working smoothly afterward. Value (36) Several reviews specifically mention fair or reasonable pricing, good quotes, and strong value for the quality of service received.

Recent Reviews from New Castle, DE

Ken Griese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 10/26/2026

Josue is excellent tec. Explained options checked system before leaving and made sure we were comfortable with the system

Josue Morales

Technicians: Josue Morales

Service: Garage Door Opener Install

Product: Remotes / Keypad

Jim Druding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/26/2026

Installer Josue Morales was prompt and replaced my remote keypad in minutes. He had a positive attitude and displayed fine courtesy.

Josue Morales

Technicians: Josue Morales

Service: Garage Door Opener Install

Zachary Ploener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/25/2026

Great service and communication. The technician was very friendly and answered every question we had.

Benjamin Heffner

Technicians: Benjamin Heffner

Service: Garage Door Opener Install

Product: Garage Door Opener

Kathleen Dugan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/24/2026

Bob Strauss is extremely professional, pleasant and very knowledgeable.

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Repair

Brian Pyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Townsend, DE 10/24/2026

Made the repairs needed and showed me tips for prolonging the life of the parts for my door.

Jesse Johnson

Technicians: Jesse Johnson

Service: Garage Door Repair

Jim Notorfrancesco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 10/23/2026

Very attentive to requests for repair. Same day service- Great warranty follow through

Josue Morales

Technicians: Josue Morales

Service: Garage Door Opener Install

T. Lovell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/23/2026

Taylor Bartow performed a tune up on our garage door today. Taylor has exceeded expectations again and again. He is ALWAYS professional, proficient at his job, extremely polite and courteous. He has done work at our home before and I trust he will do what is necessary to keep our garage door working efficiently. I also like that I can ask specifically for him. Everyone I have dealt with at Precision Door goes above and beyond, performing quality customer service which is VERY rare today. Thank you!

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Opener Repair

Sharon Schwarz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 10/21/2026

They were on time and installed new garage door opener same day and even helped with the app and setting everything up. Thank you!

Josue Morales

Technicians: Josue Morales

Service: Garage Door Opener Install

Product: Garage Door Opener

Peter Scerati

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/20/2026

He was here 2 minutes and put a bolt in and he was done very good worker and precision took care of problem ty

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Repair

Dave Foraker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 10/18/2026

Taylor was my technician, he was very knowledgeable and professional. He explained everything to me on the different options of getting the repairs. I am very happy with the service and repairs that Tyler made on my garage door.

Taylor Bartow

Technicians: Taylor Bartow

Service: Broken Garage Door Spring Repair

Product: Springs

Joseph Christopher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/17/2026

Used your co before

Taylor Bartow

Technicians: Taylor Bartow

Service: New Doors

Sandra Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 10/17/2026

Jorge creek was vert friendly. Was efficient. Told what I needed and fixed. I was vert Impressed

Jorge Creech

Technicians: Jorge Creech

Service: Broken Garage Door Spring Repair

Vince Grillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/16/2026

Great young man. Punctual and very polite.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

YC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 10/15/2026

Quick response, detect problems and fix it fast and professionally. - Spring Repair, cable rewire, and solve the program error. All works are done in 2-3 hours.

Bob Strauss

Field Manager: Bob Strauss

Service: Broken Garage Door Spring Repair

Product: Springs

Bruce E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 10/10/2026

Precision recommended by neighbors. Technician was through, knowledgeable, efficient, polite, and personable. Installed springs which could be needed soon to prevent breakage. Door now operates like new. BBB rating did not figure in my decision to use Precision.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Install

Product: Garage Door Opener

Bradford Milton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 10/06/2026

Garage door opener stopped working so i called the company that installed it. They cam and stated the gears were broken and the unit needed to be replaced along with the springs recently installed by Precision on a previous service visit. After quoting my over 1000 I informed them i would call them back. Instead I called Precision as I previously had service for the spring. My technician Richard Clemente arrived the next day took one look at my unit and advised it was not broken. Richard reprogrammed the unit and it worked perfectly. He reprogrammed my remotes and was extremely professional. Thank you for being honest and fair.

Richard Clemente

Technicians: Richard Clemente

Service: Garage Door Opener Repair

Joan Goodfellow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/05/2026

The technician, Tim Strauss, was personable and proficient and prompt. He also informed me about the procedure if I wanted to get an automatic garage door. This was my second experience with Precision. It is an excellent company. Thank you.

Tim Strauss

Field Manager: Tim Strauss

Service: Garage Door Repair

George Blank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/02/2026

Aaron came out to finish up some things I couldn't get done and he did a great job and was very professional and I'll use Precision again

Aaron Giroud

Technicians: Aaron Giroud

Service: Garage Door Opener Install

Sue Ellen Mawhinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/01/2026

I chose Precision Garage Door of Delaware after reviewing their ratings and comments. They did not disappoint! On-line scheduling couldn’t have been easier and my tech Aaron arrived on time and couldn’t have been more knowledgeable or professional. Work was completed quickly and charge was reasonable. Five star service from start to finish!

Aaron Giroud

Technicians: Aaron Giroud

Service: Garage Door Opener Repair

Product: Opener

Jonathan Neumark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 10/01/2026

Appreciate the quick turnaround. Called at 10am and technician was here by 12:30 same day. Spring replaced and functional again.

Jorge Creech

Technicians: Jorge Creech

Service: Broken Garage Door Spring Repair

Grif Balthis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 10/01/2026

great job

Richard Clemente

Technicians: Richard Clemente

Service: Broken Garage Door Spring Repair

Honey Hyman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 09/30/2026

We had used you previously. Rich was the best He knew exactly what had to be done and did it quickly and efficiently. I would recommend Precision to anyone who needs that kind of service. I thank the company but especially Rich for his kindness Sincerely, Honey Hyman

Richard Clemente

Technicians: Richard Clemente

Service: Broken Garage Door Spring Repair

Steve Mahon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 09/29/2026

Bob did a great job replacing the broken spring on my garage door. My door is working so smoothly now!! Bob was very professional, knowledgeable and friendly. I would highly recommend Precision Garage Door for all your garage door repairs.

Bob Strauss

Field Manager: Bob Strauss

Service: Broken Garage Door Spring Repair

Bob Malin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 09/29/2026

I had a great experience with this company. I went online in the morning and scheduled an appointment and they came out about an hour later. He installer was neat, courtesy ,prompt and knew exactly what was wrong.he gave you prices and fixed it in no time Bob gave very good service will call them again

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Repair

Product: Cables

Anthony Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 09/28/2026

Richard was very professional, knowledgeable and personable.

Richard Clemente

Technicians: Richard Clemente

Service: General Service

George McArthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 09/28/2026

Tim was thorough and pleasant. We were just appalled at the price of the springs. I guess we should have expected it based on the price of everything today.

Tim Strauss

Field Manager: Tim Strauss

Service: Broken Garage Door Spring Repair

Alan Berry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 09/25/2026

Tim Strauss did an outstanding job with my doors. They are functioning better than ever even though they have been operating since 1989. I personally wouldn’t use anyone else!!!!

Tim Strauss

Field Manager: Tim Strauss

Service: Garage Door Repair

Product: Rollers

Maureen Finley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 09/25/2026

Aaron was very professional, courteous and personable. He listened to what my concern was and told me how it would be addressed. He also explained how he would conduct a thorough check of the garage door and all its mechanisms. After doing so, he provided all possible options available to me with prices. There was no sales pressure involved which I greatly appreciated. After I decided what I wanted done, he completed the job in a professional and timely manner. I could not ask for better service from a company and its staff member. I will definitely use Precision Door again if the need arises.

Aaron Giroud

Technicians: Aaron Giroud

Service: Garage Door Repair

Bob

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 09/22/2026

I was very happy that Precision was able to have someone out the next day to service on my garage door. The technician, Bob Strauss, explained my options and did an excellent job with the repairs. The job was very professionally done with care of the property; and I would recommend their service.

Bob Strauss

Field Manager: Bob Strauss

Service: Garage Door Repair

Jacob Lenzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bear, DE 09/20/2026

Jorge is a great tech. He asked me specific questions and listened. He ask more questions and explained how he was troubleshooting. After listening to me carefully and restating what I had said for clarity he inspected my system and found the issue. After fixing the issue he gave my system a complete inspection asking about any preventative maintenance and showing me how to troubleshoot and take care of my system. He didn’t leave until I was happy with the repair. Thanks Jorge.

Jorge Creech

Technicians: Jorge Creech

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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330 Water Street
Suite 109

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Unit A

Dover, DE 19904