Garage Door Repair Reviews in New Castle County, DE (Updated May 2026)
Precision Garage Door of Delawarehas received 470 reviews, averaging 4.96 Stars:
Wilmington, DE
Wilmington, DE
Very fast in scheduling service. Very honest and efficient work.
- Andrea Avalos
Claymont, DE
We chose precision after reading their reviews. We were not disappointed. We ordered 3 garage door openers. The technician installed them neatly. Explained all the features clearly and was very professional. We definitely recommend this company to anyone.
- Antonio Tiberi
Service Provided:
Product:
Technicians: Richard Clemente
Wilmington, DE
A friend recommended Precision and I'm glad he did. The technician was on-time and professional in every respect and my garage door is back in good working order.
- John Riley
Newark, DE
As always, Precision Door is top notch! Replaced my keypad which was sticking & bottom rubber seal. Fast same day service, efficient, knowledgeable, and friendly.
- Bruce Plapinger
Wilmington, DE
We had Precision Door repair our garage door. Richard Clemente Was our technician, he was very knowledgeable and did a great job fixing things. I really liked the way they informed us with his ETA. Richard repaired thing quickly and professionally. It was a pleasurable experience. Thank You
- Gerald Allen
Bear, DE
Taylor was very patient and explained every phase of the work to be performed. He was also very polite. I truly appreciate great customer service. I will definitely call again when I need service.
- James Marshall
Newark, DE
Because Precision did such a great job on my other garage door, and therefore, I reached out to them again. Tim did an outstanding job in his professionalism, kindness, transparency, and speed in repairing my other garage door. By the way, the price was reasonable. I highly recommend Precision for any of your garage door needs.
- Edward Patrick
Wilmington, DE
prior service
- Dale Hertsenberg
Newark, DE
We called Precision because our door was originally installed by the company and we have always heard good things from other customers. Our techinian Tony told us, and more importantly, showed us, exactly what was wrong with our door's operation, and gave us detailed options about how to fix it. No high pressure, just explanation and facts (ideal presentation!). We replaced various parts and the remotes but the whole door itself didn't need replacement now. Not sure about exact description of all the parts, so picked just one from the list below.
- MARY HOLAHAN & LOU CAPORASO
Product:
Newark, DE
Thanks for coming out for an estimate on a new door The tech, Bryan was awesome ! Highly recommend him and your company . Thanks again
- Stan Ketchum
Product:
Wilmington, DE
Very responsive and efficient service, Tim was professional and quickly diagnosed and resolved our issue.
- Todd Veale
Hockessin, DE
I called PCG and they showed up a day later on time and fixed the problem. Tony Michael was prompt, professional and personable and did an expert repair in no time. Highly recommend Tony and PCG
- Lewis Crusco III
Claymont, DE
I am changing my garage door from manual to automatic. The tech measured and showed me options, and showed me exactly how it will look. Very polite and helpful. Can't wait for the installation.
- Susan Dean
Product:
Newark, DE
Tony responded quickly to our phone call and was here within a few hours. He was friendly, compotent and helpful. Our door was repaired in an hour.
- Ellen Dotts
Wilmington, DE
Excellent, very professional service.
- Lech Wilczek
Claymont, DE
This is my second time working with Precision. You guys came through once again. Jorge was professional and very helpful. He was able to diagnose and resolve my garage issues without any concern on my behalf whatsoever. I appreciate your services and will highly recommend. Ty
- James May
Newark, DE
Thanks Taylor. I am very excited not to have to fight with my garage door anymore. You were super informative.
- Andrea DiStefano
Wilmington, DE
Very pleasant and efficient.
- Dan Blahusch
Newark, DE
I had my garage door replaced by Precision Door about 3 years ago. The technician who installed it was polite, knowledgeable and was wonderful in explaining what he was doing and why. The door started having closing issues this past week, so I called them - the technician, Taylor, came out the very next day, communicating with me when he was on his way and another text when he arrived. Precision sent me a text with Taylor's picture so I could make sure it was a technician from their company. Taylor listened to the issue and went to work. He had the door adjusted within 30 minutes, and didn't hesitate to explain to me what had been the issue. The adjustment was covered under my warranty, no questions asked. I would highly recommend them!!
- Margaret Branigan
Newark, DE
Precision Doors installed an Electric Garage door opener on my garage. They came the day after I requested service. Installed the opener in less than one hour. Explained how it worked, Had me open and close it. Very efficient and friendly installer.
- Don Putzig *
Wilmington, DE
Bob did an excellent job and explained everything clearly and completed all work and made recommendations for future maintenance .Very Professional and knowledgeable.I will use this company in the future for all my garage door needs
- Paul Rhoades
Middletown, DE
Everything was great. Rich was very knowledgeable and honest!!
- Carl Bond
Wilmington, DE
The technician Matthew was professional, informative and answered my questions. Job well done. Thank you.
- Beth Sontowski
Hockessin, DE
In 2021 Precision of DE installed our " LiftMaster" garage door opener. Until recently the opener has worked well. Recently the Garage door open would not stay closed and would bounce back open. So I did the basic check to make sure the sensors were not blocked nor the door track nor any other mechanical element. Unfortunately there was no obvious issue for this homeowner and no immediate solution. I called Precision Door of Delaware, the original installers, and Ashley set me up with an appointment for the next day !!! Remarkable and appreciated. A very polite and informative technician, Matthew came and resolved the issue quickly. He discussed/ informed me about various aspects of the LiftMaster warranty and their Precision garage door service company. I am very pleased with their service and recommend them! My finders are crossed that the operation of the Lift Master's problem was solved! Matthew, of course, said if a problem re-surfaced to call them back!
- Carol Palmiotto Fisher
Wilmington, DE
Tim arrived on time , was polite , offered various options to repair my door and completed the job in a timely manner.
- Fred Sears
Newark, DE
Came promptly was very clear about the problems and the solutions and we’re very pleasant to work with. Reasonably priced as well.
- Mary Mortenson
Newark, DE
We were able to book a service quickly and the technician provided good customer service. We were pleased with the results and the cost was reasonable.
- Donna Bates
Wilmington, DE
I had to call you folks to fix my control box which would not allow me to open the garage door. This past January 2026 I had to invest in a new garage door opener which is a Genie. I purchased the top of the line with a lifetime warranty which is the way to go if you should have a problem down the line. Yesterday, the door would not open with the new control box that was installed in January 2026. I called Precision explained my situation and they came today to fix the problem. Tim Strauss was the Technician who replaced the control box and made sure it was up and running. I really appreciated the fast response and very courteous.
- Anne P Lutz *
Wilmington, DE
My experience was exactly like all the positive reviews I have read. After making the appointment ( which was actually next day ) I received confirmations and the tech called when on his way. Bob Strauss showed up on time. He was courteous and professional. He explained everything needed and after giving me the estimate which I approved he went to work completing the job in about 2.5 hours. I was happy he had all the parts and tools needed to to the job. He kept me informed about what he was doing and why. I highly recommend Bob and Precision Garage Door. Thanks Bob!
- Anthony Galantino
Brendan and Ryan did a great job. Very focused while working then took their time when finished to make sure any questions or concerns were addressed. The new garage door is beautiful and I have gotten several compliments from my neighbors already! Matt made sure the electrical hook up on the old garage door opener got removed because it was a safety hazard. Great team from beginning to end. Thank you!
- SV