4.9 1 2 3 4 5 16 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE

Precision Garage Door

Same-day garage door repair in New Castle, DE, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle, DE community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, DE, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle, DE homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of New Castle, DE

Serving New Castle, DE

and surrounding communities

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What Customers are Saying

Summary based on the 14 most recent customer reviews

Customers in New Castle consistently describe Precision Garage Door of Delaware as professional, knowledgeable, and efficient. Reviews frequently praise clear communication, prompt arrival, same-day or quick service, and technicians who explain the issue, present options, and complete repairs with confidence. Friendly, courteous service and strong workmanship also stand out, with several customers noting the team was well prepared and had the needed parts on hand.

What Customers in Your Area Mention Most

Professionalism (8) Customers repeatedly describe technicians as professional, courteous, polite, and respectful, with many saying the service felt polished and well handled. Expertise (7) Reviews highlight knowledgeable technicians who diagnose problems accurately, explain findings clearly, and know what they are doing. Communication (7) Customers appreciate clear updates and explanations, including arrival calls, emailed confirmations, and straightforward review of options and findings. Speed (6) Many reviewers note fast service, quick repairs, same-day completion, or getting the job done right away. Service (6) Reviewers often praise the overall customer service, describing the experience as excellent, outstanding, hassle free, and easy to work with. Friendliness (6) Customers frequently mention friendly, congenial, personable technicians who make the interaction pleasant and comfortable. Responsiveness (4) Reviews commonly mention prompt scheduling, quick arrival updates, and technicians who came out right away when needed. Reliability (4) Customers say the company delivers dependable results, resolves issues efficiently, and earns repeat business. Product Quality (4) Reviewers praise solid repair and installation work, complete inspections, and having the needed parts or equipment ready on the truck.

Recent Reviews from New Castle, DE

Thomas Gerstley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Castle, DE 07/09/2026

Great experience. Confirmation communications by email and phone call informing me they were on their way. Taylor diagnosed the issue, provided three options and completed the repair same day. Very satisfied with result.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

Product: Springs

Bill Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Castle, DE 04/06/2026

I have seen Precision Door advertised thru social media and Television but never had a need until recently. I had heard a grinding noise recently and scheduled Precision Door. While the grinding noise had went away it was a good thing I kept the appointment. The Technician identified frayed balance cables which would have broken very soon. The Technician performed a thorough inspection, explained his findings and provided me 4 cost options to address the issue. On top of that, all parts were stocked on the service van and he was immediately ready to repair the door. This is how all visits with repair service should be. Know your craft and work the problem efficiently. The Technician (Taylor) was well prepared, knowledgable, and equipped. Great work by Precision and Taylor. Will certainly use again.

Taylor Bartow

Technicians: Taylor Bartow

Service: Garage Door Repair

Product: Springs

Karron Jones

Google 1 2 3 4 5
New Castle, DE 10/22/2025

Good friendly service at a reasonable price. Driver had everything that needed to be replaced already on the truck. Hassle free.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Samuel Dennis

Google 1 2 3 4 5
New Castle, DE 08/17/2025

My technician was Taylor. He called and provided the time that he would arrive. He was prompt, professional, courteous and polite. Even though I was only having the rubber on the bottom of my garage door replaced, Taylor performed a complete inspection of the entire door and gave sound recommendations. Im happy to provide this glowing feedback for Taylor, since I feel that he provided outstanding service and should be commended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Michele Rago

Google 1 2 3 4 5
New Castle, DE 08/11/2025

Great Job! Tim knows what hes doing and was professional and resolved our issue quickly and the price was fair. Thank you!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Carmen Christopher

Google 1 2 3 4 5
New Castle, DE 07/17/2025

Installers . Good guys. Friendly. Nice work . Very professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: General Service

Tracy Newman

Google 1 2 3 4 5
New Castle, DE 02/20/2025

Excellent customer service by repair man Andrew McCluskey

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Monique Lloyd

Google 1 2 3 4 5
New Castle, DE 02/05/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Richard Sourbrine

Google 1 2 3 4 5
New Castle, DE 01/30/2025

Came out right away and got the job done. Friendly and fast service. They did an amazing job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Mary Villanueva

Google 1 2 3 4 5
New Castle, DE 01/29/2025

Technician great job. Five minutes after he got there, everything was set and working again. but the pricing was ridiculous. Very expensive. All he did was reset everything and charge me an arm in a leg. Charged me $82 for one remote. The remote is sold on Amazon for $15 for two. a rip off. I would not recommend this company to anyone.

Response from Brandon Falone, President Business Owner

We are sorry, but we do not have any record of your name in our system. Wed love to make this right. Please call our office directly at 302-319-2466 EXT. 5206. Thank you!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Andrea Jackson-Forbes

Google 1 2 3 4 5
New Castle, DE 09/01/2024

The technician, Bob Strauss, was very efficient in diagnosing my garage door problem and working with me to get it resolved.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Mary Lenhoff

Google 1 2 3 4 5
New Castle, DE 08/05/2024

Very personable and knowledgeable.. didnt over sell.. made sure I was comfortable before leaving..love working with Taylor- always respectful..

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Steven Greenlee

Google 1 2 3 4 5
New Castle, DE 06/26/2024

This is the second time I have used precision garage door Co. The tech was on time, did good work and was fast. I would use them again for sure

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Bruce Dodson

Google 1 2 3 4 5
New Castle, DE 03/21/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Lori West

Google 1 2 3 4 5
New Castle, DE 03/06/2024

Jorge C. was great! He called to let me know is arrival time within the range I was given. He analyzed and reviewed my garage issue. He gave me a couple of options and was able to work with me on the best fit for my situation. Since my garage was coming off the track, I weighed my options to get the job done. Jorge was knowledgeable and worked rather quickly. I would use this company again. Thanks Jorge and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Patricia Perkins

Google 1 2 3 4 5
New Castle, DE 01/04/2024

It was an excellent experience! Tim was efficient, professional, congenial and a great teacher. He was patient and kind with me. He left me feeling confident in his performance and my new equipment.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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