4.9 1 2 3 4 5 523 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 11

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 476 most recent customer reviews

Customers across New Castle and nearby communities consistently describe Precision Garage Door of Delaware as prompt, professional, and highly knowledgeable. Reviews highlight fast scheduling, same-day service, clear explanations of repair options, and efficient workmanship that gets garage doors, openers, springs, and new installations working reliably. Many customers also praise the team’s courteous, friendly approach, strong communication, and well-organized service experience from booking through completion.

What Customers in Your Area Mention Most

Professionalism (235) Reviewers frequently describe the technicians and staff as professional, courteous, respectful, and well-managed throughout the service experience. Responsiveness (181) Customers repeatedly praise quick follow-up, fast scheduling, and getting help soon after calling or booking online. Speed (166) Many reviews emphasize same-day or next-day service, rapid arrivals, and fast completion of repairs and installations. Expertise (159) Reviewers consistently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately. Communication (142) Customers value the clear explanations, updates, arrival notices, photos, and step-by-step walkthroughs provided before and during service. Service (136) Reviews commonly praise the overall customer service experience as helpful, attentive, pleasant, and easy to work with. Workmanship (121) Customers often mention quality repairs and installations, noting that the work is done neatly, efficiently, and to a high standard. Trustworthiness (84) Reviewers appreciate honest evaluations, straightforward recommendations, and a no-pressure approach that helps them feel confident in the work. Value (52) A recurring theme is fair or reasonable pricing and quotes that customers felt matched the service received.

Recent Reviews from New Castle, DE

Steve Gallagher

Facebook 1 2 3 4 5
Bear, DE 11/30/2024

Matthew Taylor did an excellent job, same day service. Cant say enough good things. Would recommend to anyone who needs service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Chris Staehle

Google 1 2 3 4 5
Newark, DE 11/27/2024

Extremely reliable company. I have been using Precision for years and the technician who came out today knew everything that had been done in the past and was able to troubleshoot the issue very quickly. Online scheduling was easy and the tech arrived on time and completed the job to my expectations. Now I have peace of mind knowing my garage will be secure ahead of the busy holiday season. Thanks Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Edgar Hearn

Google 1 2 3 4 5
Newark, DE 11/26/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Linda Powers

Google 1 2 3 4 5
Bear, DE 11/25/2024

We couldn't be happier with the service provided by Jorge Creech. He was here when promised, provided me with information necessary to make informed decision. He was courteous & thorough.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Yan Yang

Google 1 2 3 4 5
Wilmington, DE 11/23/2024

The technician, Jorge Creech, is very professional. He stopped by our house to figure out the issue of our old garage door, and suggested that a new torsion conversion can solve the problem. He provided a reasonable estimate and got our door fixed in the same week.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Dan Clemens

Facebook 1 2 3 4 5
Townsend, DE 11/23/2024

Precision Garage Doors is the best!!!! Service technician Bob was great. Youre in good hands with this company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Oscar Villa

Google 1 2 3 4 5
Newark, DE 11/22/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Dawn Rittenhouse

Google 1 2 3 4 5
Wilmington, DE 11/22/2024

Bob Strauss did a great job today. He called to give me an expected arrival time, was right on schedule, assessed the issue I was having with my garage door and then gave me a list of optional solutions. He was then efficient in completing the job, and showing me how to finish the set up.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ronald Davis

Google 1 2 3 4 5
Wilmington, DE 11/22/2024

Andrew the technician arrived on scheduled. He assessed my garage door problem and gave me options to resolve the issue. Once I made my selection, he went to work and was finished within an hour. He was very professional and I am pleased with his work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Andy Geyer

Google 1 2 3 4 5
Newark, DE 11/20/2024

Josh did an excellent job. He was very professional and the work was timely and of excellent quality. Highly recommended .

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: General Service

Mark Smolko

Google 1 2 3 4 5
Wilmington, DE 11/19/2024

From start to finish Jorge and the team at Precision were easy to deal with, on time and work was done professionally. Highly recommend them for your next garage door install or just maintenance on your current door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Ken Staab

Google 1 2 3 4 5
Wilmington, DE 11/15/2024

Excellent Job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Lynn Ball

Google 1 2 3 4 5
Middletown, DE 11/15/2024

Taylor explained the options very well to repair my garage door. He was thorough and did a very nice job. Would recommend Precision door to anyone.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kerry Clark

Google 1 2 3 4 5
Newark, DE 11/12/2024

Brendan was great and got the job done fast. Easy to work with. I will say the price was a bit more than I expected but at-least its fixed.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: General Service

Bob Vander Decker

Google 1 2 3 4 5
Hockessin, DE 11/12/2024

Tim arrived as expected, I explained visit was for a periodic inspection. Had two concerns outside keypad not working and bottom weather stripping broken. Replaced keypad and reset code. He didnt have rubber stripping, told where to find on internet. Lubricated all moving parts. Suggested not to use Duracell batteries in keypad and dont use standard LED bulbs in controller. Overall very thorough at my house. Took a look at neighbors garage door for a possible install of opener. Went above and beyond with service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Nancy Di Raddo

Google 1 2 3 4 5
Middletown, DE 11/11/2024

Ryan was professional, quick and thorough. He left the job clean and neat, answered all my questions and was polite.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Monica Lepore

Google 1 2 3 4 5
Wilmington, DE 11/07/2024

Fantastic customer service, with friendly and timely technician! Tyler was professional, friendly, and educated me on what was wrong and what he could do to help, before he started.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Clarke

Google 1 2 3 4 5
Middletown, DE 11/05/2024

Taylor our repairman was great. On time, professional, listened to our needs. We would highly recommend Precision Garage Door Service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Maria Kelly

Google 1 2 3 4 5
Wilmington, DE 11/05/2024

Andrew McCluskey resolved my garage door issues efficiently. After he checked the problems, he clearly and patiently explained what he would do to fix them. I found Andrew to be knowledgeable and pleasant.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alfie Chuidian

Facebook 1 2 3 4 5
Newark, DE 11/03/2024

Taylor did Outstanding work, thorough investigation of all parts and great recommendations based on many years of garage repairs, even showed up on Sunday with no extra charge, did a great job fixing an old garage door opener and finished earlier than planned. Excellent service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Brian Firlein

Google 1 2 3 4 5
Middletown, DE 11/02/2024

Rich Clemente was awesome. He took his time explaining things and was extremely thorough with no pressure on spending more money than we needed to. I strongly recommend Precision Garage Door of Delaware and you will be fortunate to get Rich as your service technician. Thanks Rick for an awesome job and outstanding customer service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Myrna Zaetta

Google 1 2 3 4 5
Wilmington, DE 11/01/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Megan Odonnell

Google 1 2 3 4 5
Newark, DE 10/28/2024

Taylor was amazing- so nice, courteous and professional... the process of making the appointment was SO easy and seemless. Very happy with this service, and I will defintely recommend them to other people.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Timothy Boyle

Google 1 2 3 4 5
Wilmington, DE 10/26/2024

Great experience in having a new system installed. Andrew was consultative, walking me through my options. Highly recommend! Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jo Flicker

Google 1 2 3 4 5
Wilmington, DE 10/25/2024

Amazing. Called around 11 am. Guy was out here by noon. Explained the issue and fixed the problem. Couldnt ask for anything more.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Nate Lange

Google 1 2 3 4 5
Middletown, DE 10/25/2024

A bit expensive but great work and fantastic response time.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Justin Tasch

Google 1 2 3 4 5
Middletown, DE 10/24/2024

Tim was amazing, arrived on site very quickly and managed to fix all my garage issues in under 30 minutes! Top notch technician highly recommended

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

John Madden

Google 1 2 3 4 5
Wilmington, DE 10/22/2024

Had a pulley and spring on one garage door fail late last night and called the company that installed it and their next appointment was in 6 days. Called Precision Garage Door Service who advertise same day service and they arrive 3 hours later. Tim Strauss examined the door and gave 3 estimates (simple fix, overhaul fix or replacement of door), and although 30 years old the doors still have several years left in them. Opted for an overhaul fix and in an hour was all done. He explained all he did and seemed quite competent. I'm very pleased with their service and prompt response.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mark Windfelder

Google 1 2 3 4 5
Wilmington, DE 10/19/2024

Tim Strauss Just came over and had us fixed within a minute. Excellent service and even better that we were fixed on a Saturday afternoon within a hour of calling. Great customer service, highly recommend! Thanks Precision Garage Door of Delaware.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Diane Pillarella

Google 1 2 3 4 5
Newark, DE 10/16/2024

Just had Bob Strauss at my home to fix my keypad. In the end I had to replace it. He was courteous, polite, and respectful. He checked the garage door as well and explained what had to be repaired. I am very pleased with the work done.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973