4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 11

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Lynn Ball

Google 1 2 3 4 5
Middletown, DE 11/15/2024

Taylor explained the options very well to repair my garage door. He was thorough and did a very nice job. Would recommend Precision door to anyone.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kerry Clark

Google 1 2 3 4 5
Newark, DE 11/12/2024

Brendan was great and got the job done fast. Easy to work with. I will say the price was a bit more than I expected but at-least its fixed.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: General Service

Bob Vander Decker

Google 1 2 3 4 5
Hockessin, DE 11/12/2024

Tim arrived as expected, I explained visit was for a periodic inspection. Had two concerns outside keypad not working and bottom weather stripping broken. Replaced keypad and reset code. He didnt have rubber stripping, told where to find on internet. Lubricated all moving parts. Suggested not to use Duracell batteries in keypad and dont use standard LED bulbs in controller. Overall very thorough at my house. Took a look at neighbors garage door for a possible install of opener. Went above and beyond with service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Nancy Di Raddo

Google 1 2 3 4 5
Middletown, DE 11/11/2024

Ryan was professional, quick and thorough. He left the job clean and neat, answered all my questions and was polite.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Monica Lepore

Google 1 2 3 4 5
Wilmington, DE 11/07/2024

Fantastic customer service, with friendly and timely technician! Tyler was professional, friendly, and educated me on what was wrong and what he could do to help, before he started.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Clarke

Google 1 2 3 4 5
Middletown, DE 11/05/2024

Taylor our repairman was great. On time, professional, listened to our needs. We would highly recommend Precision Garage Door Service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Maria Kelly

Google 1 2 3 4 5
Wilmington, DE 11/05/2024

Andrew McCluskey resolved my garage door issues efficiently. After he checked the problems, he clearly and patiently explained what he would do to fix them. I found Andrew to be knowledgeable and pleasant.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alfie Chuidian

Facebook 1 2 3 4 5
Newark, DE 11/03/2024

Taylor did Outstanding work, thorough investigation of all parts and great recommendations based on many years of garage repairs, even showed up on Sunday with no extra charge, did a great job fixing an old garage door opener and finished earlier than planned. Excellent service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Brian Firlein

Google 1 2 3 4 5
Middletown, DE 11/02/2024

Rich Clemente was awesome. He took his time explaining things and was extremely thorough with no pressure on spending more money than we needed to. I strongly recommend Precision Garage Door of Delaware and you will be fortunate to get Rich as your service technician. Thanks Rick for an awesome job and outstanding customer service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Myrna Zaetta

Google 1 2 3 4 5
Wilmington, DE 11/01/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Megan Odonnell

Google 1 2 3 4 5
Newark, DE 10/28/2024

Taylor was amazing- so nice, courteous and professional... the process of making the appointment was SO easy and seemless. Very happy with this service, and I will defintely recommend them to other people.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Timothy Boyle

Google 1 2 3 4 5
Wilmington, DE 10/26/2024

Great experience in having a new system installed. Andrew was consultative, walking me through my options. Highly recommend! Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jo Flicker

Google 1 2 3 4 5
Wilmington, DE 10/25/2024

Amazing. Called around 11 am. Guy was out here by noon. Explained the issue and fixed the problem. Couldnt ask for anything more.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Nate Lange

Google 1 2 3 4 5
Middletown, DE 10/25/2024

A bit expensive but great work and fantastic response time.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Justin Tasch

Google 1 2 3 4 5
Middletown, DE 10/24/2024

Tim was amazing, arrived on site very quickly and managed to fix all my garage issues in under 30 minutes! Top notch technician highly recommended

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

John Madden

Google 1 2 3 4 5
Wilmington, DE 10/22/2024

Had a pulley and spring on one garage door fail late last night and called the company that installed it and their next appointment was in 6 days. Called Precision Garage Door Service who advertise same day service and they arrive 3 hours later. Tim Strauss examined the door and gave 3 estimates (simple fix, overhaul fix or replacement of door), and although 30 years old the doors still have several years left in them. Opted for an overhaul fix and in an hour was all done. He explained all he did and seemed quite competent. I'm very pleased with their service and prompt response.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mark Windfelder

Google 1 2 3 4 5
Wilmington, DE 10/19/2024

Tim Strauss Just came over and had us fixed within a minute. Excellent service and even better that we were fixed on a Saturday afternoon within a hour of calling. Great customer service, highly recommend! Thanks Precision Garage Door of Delaware.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Diane Pillarella

Google 1 2 3 4 5
Newark, DE 10/16/2024

Just had Bob Strauss at my home to fix my keypad. In the end I had to replace it. He was courteous, polite, and respectful. He checked the garage door as well and explained what had to be repaired. I am very pleased with the work done.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Timothy Abeel

Google 1 2 3 4 5
Wilmington, DE 10/15/2024

Highly recommend they came out to do a standard repair and went above and beyond to make sure my garage doors were in good working order

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

James Galoff

Google 1 2 3 4 5
Middletown, DE 10/15/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Kate Mcgovern

Google 1 2 3 4 5
Wilmington, DE 10/14/2024

Tim Strauss was my technician. He showed up early, assessed the problem, got right to work and installed my new system in no time. The price was reasonable and he even took the time to show me how to use the app and program the visor in my vehicle. Very professional and knowledgeable! I am very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ursula Li

Google 1 2 3 4 5
Hockessin, DE 10/12/2024

This was a quick and excellent job! Technician was on time and well prepared and professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Len Legette

Google 1 2 3 4 5
Bear, DE 10/11/2024

Excellent Service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Diana Mcgriff

Google 1 2 3 4 5
Hockessin, DE 10/11/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Brien Fetters

Google 1 2 3 4 5
Wilmington, DE 10/10/2024

Great and timely service ! Much appreciated!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: General Service

Audrey Kirchner

Google 1 2 3 4 5
Hockessin, DE 10/09/2024

Matt came out the same day I called and replaced the broken springs on my door, as well as cleaning up the whole set up. He was very nice, efficient, professional and it was a pleasure!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Patrick Kerns

Google 1 2 3 4 5
Bear, DE 10/09/2024

Fast, professional, effective.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Paul Fager

Google 1 2 3 4 5
Townsend, DE 10/09/2024

Tim Strauss called me and told the exact time he would be at my house to repair my garage door. He arrived on time and we reviewed the problem. He gave me 2 options. I selected one and he went to work. Tim was very knowledgeable and completed the job in one hour. Tim did an excellent job and you should be thankful to have an employee of that caliber.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ken Comegys

Google 1 2 3 4 5
Newark, DE 10/07/2024

I got an appointment within an hour of when I called. Taylor showed up on time, determined what needed to be done, and developed a repair plan right away. Taylor is a true professional. He explained everything clearly, presented me with options and completed the work perfectly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Larry Haid

Google 1 2 3 4 5
Middletown, DE 10/01/2024

Excellent experience in every way. Taylor Bartow was personable, knowledgeable, experienced, professional, helpful, informative and talented. He assessed the problems with the garage door, thoroughly explained various options & costs to address the issues involved, replaced a 21-year-old garage door system that had failed with a new rail, new springs, new sensors & wiring, new motor, new keypad, replaced the weather stripping, and took the time to demonstrate how to program the master control, the remotes, etc. and use the system even programing the car's HomeLink opener into the system, I was extremely impressed with his approach and abilities. thoroughly explained various options & costs to address the issues involved. He is truly a class act, an excellent representative of Precision Door. I highly recommend both Taylor and Precision Door for any garage related issue.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973