4.9 1 2 3 4 5 523 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 10

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 476 most recent customer reviews

Customers across New Castle and nearby communities consistently describe Precision Garage Door of Delaware as prompt, professional, and highly knowledgeable. Reviews highlight fast scheduling, same-day service, clear explanations of repair options, and efficient workmanship that gets garage doors, openers, springs, and new installations working reliably. Many customers also praise the team’s courteous, friendly approach, strong communication, and well-organized service experience from booking through completion.

What Customers in Your Area Mention Most

Professionalism (235) Reviewers frequently describe the technicians and staff as professional, courteous, respectful, and well-managed throughout the service experience. Responsiveness (181) Customers repeatedly praise quick follow-up, fast scheduling, and getting help soon after calling or booking online. Speed (166) Many reviews emphasize same-day or next-day service, rapid arrivals, and fast completion of repairs and installations. Expertise (159) Reviewers consistently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately. Communication (142) Customers value the clear explanations, updates, arrival notices, photos, and step-by-step walkthroughs provided before and during service. Service (136) Reviews commonly praise the overall customer service experience as helpful, attentive, pleasant, and easy to work with. Workmanship (121) Customers often mention quality repairs and installations, noting that the work is done neatly, efficiently, and to a high standard. Trustworthiness (84) Reviewers appreciate honest evaluations, straightforward recommendations, and a no-pressure approach that helps them feel confident in the work. Value (52) A recurring theme is fair or reasonable pricing and quotes that customers felt matched the service received.

Recent Reviews from New Castle, DE

Mary Villanueva

Google 1 2 3 4 5
New Castle, DE 01/29/2025

Technician great job. Five minutes after he got there, everything was set and working again. but the pricing was ridiculous. Very expensive. All he did was reset everything and charge me an arm in a leg. Charged me $82 for one remote. The remote is sold on Amazon for $15 for two. a rip off. I would not recommend this company to anyone.

Response from Brandon Falone, President Business Owner

We are sorry, but we do not have any record of your name in our system. Wed love to make this right. Please call our office directly at 302-319-2466 EXT. 5206. Thank you!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Frances Baker

Google 1 2 3 4 5
Wilmington, DE 01/28/2025

Professional, knowledgeable and on time. I was given multiple options and price ranges.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Chris Fols

Google 1 2 3 4 5
Hockessin, DE 01/27/2025

Precision was great to work with. Jorge was helpful from the sales side to ensure we were getting all we wanted / needed for our new garage doors accessories. Ryan was fantastic for the install. He took the time to walk us through the setup of the new doors, all the features, as well as maintenance. He also cleaned up any mess from the install understanding this should be expected, it isnt always done with contractors or installers. Precision, Jorge and Ryan were excellent to work with would highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: New Doors

Keishun Afzal

Google 1 2 3 4 5
Newark, DE 01/25/2025

Mr Clemente was on time very professional. Knew what he was doing . Got the job done!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Gary Waalkes

Facebook 1 2 3 4 5
Bear, DE 01/24/2025

Fair price, excellent, professional service (Taylor Bartow). Same day, did the rebuild, all moving parts replaced. Door is perfectly balanced, I have a 5 year warranty and I am very happy !! Thank you !!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Jacob Kirkham

Google 1 2 3 4 5
Wilmington, DE 01/24/2025

Tim was great! Showed up same day and had my garage door fixed in an hour. Really great service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Joseph Giordano

Google 1 2 3 4 5
Hockessin, DE 01/22/2025

Bob came out and within minutes knew that I needed a new motor (and related equipment), being that its cold and the weather stinks I was thrilled when he had all of the necessary equipment to do the install on the same day. Highly recommend Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ronald Tate

Google 1 2 3 4 5
Bear, DE 01/22/2025

The technician was punctual, that meant the great deal from the onset. He told me exactly what I needed, and got the job done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Rhys Levine

Google 1 2 3 4 5
Wilmington, DE 01/20/2025

Eric B. was great. Quick and very nice.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow

Technicians: Eric Bartow

Service: General Service

Ralph Dominica

Google 1 2 3 4 5
Wilmington, DE 01/20/2025

A Very positive experience. I called on Friday and was able to get an appointment for Saturday Morning. Bob the service technician was excellent. He replaced the garage door opener as well as the spring tensioner, and door wheels and realigned the track. Even took the time to program the opener in my car. I probably could have paid less, but don't think I would have received the quality product and level of service that I got from Bob and Precision Garage Door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Riva Moore

Google 1 2 3 4 5
Bear, DE 01/14/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Diane Marky

Google 1 2 3 4 5
Hockessin, DE 01/14/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Travis Jackson

Google 1 2 3 4 5
Hockessin, DE 01/10/2025

Always straightforward diagnosis and fair quotes. Service technicians are always professional and throurough. I do recommend!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

J Marie

Google 1 2 3 4 5
Wilmington, DE 01/06/2025

I called Precision Garage Door for an emergency fix on a Sunday afternoon, they were at my house within an hour to address the issues. The repairman Trevor was amazing. He went over all my options and explained everything that needed to be done thoroughly, and I did not feel an ounce of sales pressure. Fully recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Pagano

Google 1 2 3 4 5
Townsend, DE 01/02/2025

Precision door showed up within an hour to fix my broken garage door spring. Fast and friendly service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Stephan Pongnon

Google 1 2 3 4 5
Bear, DE 01/01/2025

Guy did a professional job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Craig Knowlton

Google 1 2 3 4 5
Wilmington, DE 12/31/2024

Tim was fantastic. Arrived early. Super polite and explained everything in great detail. Door was fixed quickly. Precision Door is outstanding!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Christopher Kinnamon

Google 1 2 3 4 5
Middletown, DE 12/30/2024

Bob was on time and friendly and did a great job thanks bob

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Diane Resnick

Google 1 2 3 4 5
Middletown, DE 12/28/2024

Matthew knew quickly what the problems were. He corrected both issues and now the garage door is operable again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Robert Callahan

Google 1 2 3 4 5
Bear, DE 12/25/2024

Drew did an excellent job of communicating our options & completing the job in a timely way. When we called Precision, they provided a technician within the hour.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Hoover

Google 1 2 3 4 5
Newark, DE 12/21/2024

Brendan did a quick installation, replacing our builder-grade opener. He gave details about the model he was installing and helped connect our new unit to our WiFi. Id feel comfortable recommending this company/Brendan to anyone in need of a new garage door opener.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Bill Church

Google 1 2 3 4 5
Bear, DE 12/18/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Margaret Copeland

Google 1 2 3 4 5
Bear, DE 12/17/2024

Tim was fabulous! He arrived quickly, was friendly and knowledgeable. He had my problem solved and was on his way again in under an hour including the time he took to explain the process to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gerard Downes

Google 1 2 3 4 5
Hockessin, DE 12/15/2024

Precision responded within 2 hours on a Friday evening after the spring on my garage door snapped. The completely repaired the door within an hour and a half. The following Saturday afternoon, there was another problem which prevented the door from closing. They responded within 30 minutes and had the door fixed quickly. Nice to see there are still companies that value customer service. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Janet Belles

Google 1 2 3 4 5
Newark, DE 12/10/2024

My technician was Tim Strauss. He was knowledgeable, courteous and thorough. I had my garage door opener replaced. I would highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Rob Gallucio

Google 1 2 3 4 5
Newark, DE 12/10/2024

Josh was fantastic knowledgeable and very helpful. The installation was fast, and he explained everything to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: New Doors

Sathishkumar Jeeva

Google 1 2 3 4 5
Newark, DE 12/10/2024

Good service and did it very quickly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Boehm

Google 1 2 3 4 5
Newark, DE 12/06/2024

Tim Strauss did a fine job of maintaining my garage door. Very pleased. Promote him!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Beth Mark

Google 1 2 3 4 5
Wilmington, DE 12/05/2024

Precision Garage Door of Delaware is Top Notch! Ive used them a number of times over the years and I have always received great service. They are very prompt, thorough and professional and dont try to upsell you on products you dont need. My most recent technician, Taylor, was very nice, respectful and knowledgeable. Highly recommend this company!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Rick Byrne

Google 1 2 3 4 5
Newark, DE 12/02/2024

Ryan was professional and efficient. Explained everything. Answered all my question.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
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Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973