4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 10

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Travis Jackson

Google 1 2 3 4 5
Hockessin, DE 01/10/2025

Always straightforward diagnosis and fair quotes. Service technicians are always professional and throurough. I do recommend!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

J Marie

Google 1 2 3 4 5
Wilmington, DE 01/06/2025

I called Precision Garage Door for an emergency fix on a Sunday afternoon, they were at my house within an hour to address the issues. The repairman Trevor was amazing. He went over all my options and explained everything that needed to be done thoroughly, and I did not feel an ounce of sales pressure. Fully recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Pagano

Google 1 2 3 4 5
Townsend, DE 01/02/2025

Precision door showed up within an hour to fix my broken garage door spring. Fast and friendly service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Stephan Pongnon

Google 1 2 3 4 5
Bear, DE 01/01/2025

Guy did a professional job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Craig Knowlton

Google 1 2 3 4 5
Wilmington, DE 12/31/2024

Tim was fantastic. Arrived early. Super polite and explained everything in great detail. Door was fixed quickly. Precision Door is outstanding!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Christopher Kinnamon

Google 1 2 3 4 5
Middletown, DE 12/30/2024

Bob was on time and friendly and did a great job thanks bob

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Diane Resnick

Google 1 2 3 4 5
Middletown, DE 12/28/2024

Matthew knew quickly what the problems were. He corrected both issues and now the garage door is operable again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Robert Callahan

Google 1 2 3 4 5
Bear, DE 12/25/2024

Drew did an excellent job of communicating our options & completing the job in a timely way. When we called Precision, they provided a technician within the hour.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Hoover

Google 1 2 3 4 5
Newark, DE 12/21/2024

Brendan did a quick installation, replacing our builder-grade opener. He gave details about the model he was installing and helped connect our new unit to our WiFi. Id feel comfortable recommending this company/Brendan to anyone in need of a new garage door opener.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Bill Church

Google 1 2 3 4 5
Bear, DE 12/18/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Margaret Copeland

Google 1 2 3 4 5
Bear, DE 12/17/2024

Tim was fabulous! He arrived quickly, was friendly and knowledgeable. He had my problem solved and was on his way again in under an hour including the time he took to explain the process to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gerard Downes

Google 1 2 3 4 5
Hockessin, DE 12/15/2024

Precision responded within 2 hours on a Friday evening after the spring on my garage door snapped. The completely repaired the door within an hour and a half. The following Saturday afternoon, there was another problem which prevented the door from closing. They responded within 30 minutes and had the door fixed quickly. Nice to see there are still companies that value customer service. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Janet Belles

Google 1 2 3 4 5
Newark, DE 12/10/2024

My technician was Tim Strauss. He was knowledgeable, courteous and thorough. I had my garage door opener replaced. I would highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Rob Gallucio

Google 1 2 3 4 5
Newark, DE 12/10/2024

Josh was fantastic knowledgeable and very helpful. The installation was fast, and he explained everything to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: New Doors

Sathishkumar Jeeva

Google 1 2 3 4 5
Newark, DE 12/10/2024

Good service and did it very quickly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Boehm

Google 1 2 3 4 5
Newark, DE 12/06/2024

Tim Strauss did a fine job of maintaining my garage door. Very pleased. Promote him!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Beth Mark

Google 1 2 3 4 5
Wilmington, DE 12/05/2024

Precision Garage Door of Delaware is Top Notch! Ive used them a number of times over the years and I have always received great service. They are very prompt, thorough and professional and dont try to upsell you on products you dont need. My most recent technician, Taylor, was very nice, respectful and knowledgeable. Highly recommend this company!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Rick Byrne

Google 1 2 3 4 5
Newark, DE 12/02/2024

Ryan was professional and efficient. Explained everything. Answered all my question.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Steve Gallagher

Facebook 1 2 3 4 5
Bear, DE 11/30/2024

Matthew Taylor did an excellent job, same day service. Cant say enough good things. Would recommend to anyone who needs service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Chris Staehle

Google 1 2 3 4 5
Newark, DE 11/27/2024

Extremely reliable company. I have been using Precision for years and the technician who came out today knew everything that had been done in the past and was able to troubleshoot the issue very quickly. Online scheduling was easy and the tech arrived on time and completed the job to my expectations. Now I have peace of mind knowing my garage will be secure ahead of the busy holiday season. Thanks Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Edgar Hearn

Google 1 2 3 4 5
Newark, DE 11/26/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Linda Powers

Google 1 2 3 4 5
Bear, DE 11/25/2024

We couldn't be happier with the service provided by Jorge Creech. He was here when promised, provided me with information necessary to make informed decision. He was courteous & thorough.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Yan Yang

Google 1 2 3 4 5
Wilmington, DE 11/23/2024

The technician, Jorge Creech, is very professional. He stopped by our house to figure out the issue of our old garage door, and suggested that a new torsion conversion can solve the problem. He provided a reasonable estimate and got our door fixed in the same week.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Dan Clemens

Facebook 1 2 3 4 5
Townsend, DE 11/23/2024

Precision Garage Doors is the best!!!! Service technician Bob was great. Youre in good hands with this company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Oscar Villa

Google 1 2 3 4 5
Newark, DE 11/22/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Dawn Rittenhouse

Google 1 2 3 4 5
Wilmington, DE 11/22/2024

Bob Strauss did a great job today. He called to give me an expected arrival time, was right on schedule, assessed the issue I was having with my garage door and then gave me a list of optional solutions. He was then efficient in completing the job, and showing me how to finish the set up.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ronald Davis

Google 1 2 3 4 5
Wilmington, DE 11/22/2024

Andrew the technician arrived on scheduled. He assessed my garage door problem and gave me options to resolve the issue. Once I made my selection, he went to work and was finished within an hour. He was very professional and I am pleased with his work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Andy Geyer

Google 1 2 3 4 5
Newark, DE 11/20/2024

Josh did an excellent job. He was very professional and the work was timely and of excellent quality. Highly recommended .

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: General Service

Mark Smolko

Google 1 2 3 4 5
Wilmington, DE 11/19/2024

From start to finish Jorge and the team at Precision were easy to deal with, on time and work was done professionally. Highly recommend them for your next garage door install or just maintenance on your current door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Ken Staab

Google 1 2 3 4 5
Wilmington, DE 11/15/2024

Excellent Job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
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Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973