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Read what people are saying
about Precision Garage Door in:

New Castle County, DE

Precision Garage Door of Delaware
has received 426 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Called first thing Tuesday morning after a holiday weekend. They answered, sent someone out and repaired my garage door within 2 hours. The turnaround was quick, and thorough as all options were presented. Very much appreciate the work and will be calling them again for future projects.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

We were so happy with the work Taylor Bartow did with Precision Garage Door. He listened to our garage door issues and presented us with options that fit our needs. His work was detailed and he explained everything very well. He even cleaned up his work area. Thank you, Taylor. For any additional needs, wed definitely request him!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Tim Strauss was great. He got here sooner than expected, was incredibly knowledgeable, and got the job done quickly. It was a great experience.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Very pleased with the service from booking an appointment online, to the responsiveness from the company to the quality of their service. They were here at the door within 2 hours of requesting an appt (would have been sooner but I wasnt available). Crisis averted and I would trust and use Precision Garage Door and recommend them to my friends.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Great experience with them. Replaced the garage motor with an updated smart version. Professional technicians.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tim Strauss was great. Professional, patient, knowledgeable, punctual, and thorough. He did a great job restoring our garage door and gave good pointers on regular maintenance. The price felt high but the work so far seems to be good. I would recommend

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

I needed an unexpected repair to my existing unit. Tim Strauss an excellant technician assessed my issue and promptly made my day stress free by absolving my issue. I recommend Precision as they are efficient and honest. Best Ever!! Thank you Precision.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Josh Bourbon of Precision Garage Door is truly a top class in his demeanor and a professional at how he carries out his work.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

After backing my car out of our garage with the door half down and looking at the damage, we called Precision Door Repair. They got back to us in minutes, and the next day, a technician arrived, ready to repair the damage. We were expecting that we would have to replace the door. The price of the repair was very reasonable. We appreciate the professional way they handled our situation, and we highly recommend them.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

On time, professional, neat and efficient! Tim brings a brilliant smile and wonderful demeanor when he works wit skill and accuracy.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Great overall experience!! Shortly after placing a call to request service, Taylor arrived and quickly determined the source of my garage door malfunctioning. He then proceeded to replace the extension cables and springs. Everything was completed to my satisfaction in one short visit.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

TAYLOR visited today to fix a control problem with the garage opener. he was the installer back in February. He is very competent, professional and friendly. A delight to work with!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
1 2 3 4 5
Date: 04/29/2024
New Doors
Bear, DE
Review:

Awesome job Josh! Paid attention to every detail. Very personable.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
New Doors

Technicians: Matthew Taylor
Review:

George showed up on time. No hassle about installation. Price was right.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

We accidentally damaged our garage door on April 20, 2024, Saturday. We called Precision Garage Door Company that afternoon, and they were able to send someone out for an estimate the very next day on Sunday morning!! Tim arrived the next morning around 9 AM, and he assessed the situation, gave us an estimate and he was also able to make some adjustments to the door and did some fixes that allowed us to be able to lower the door down so that the garage and house could be more secure until the repair could be done. Precision Door called me on Monday, April 21, and asked whether we could have the install on Tuesday or Thursday of this same week, and we chose Tuesday. Eric the installer arrived after 10 AM on Tuesday and had the entire door removed and the new one and a new garage door opener (Liftmaster) installed by 3:00 to 3:30 PM. Eric cleaned up everything after the work was completed, put the old door parts back on top of and in his truck, and even swept the garage floor thoroughly. We received two remotes with the garage door and Eric came back the next morning to install a thicker gasket on the bottom of the door and to provide us with three additional remotes, which we had paid for, because we had wanted a total of four of them. I highly recommend Precision Garage Door of Delaware. Their communication from their office, texts, and their estimator and installer are top notch. I don't know how we could be more happy and pleased with them. We will surely use them for any annual inspections and any repairs. The Liftmaster garage door works very quietly and is excellent.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Courteous and proactive customer service phone rep; punctual, efficient, pleasant technician; pricing exactly as quoted. Will definitely use again if garage door service is required.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Tim S was just great. On time. Super efficient. Not a wasted moment. Add in pleasant, communicative and making sure things were done right and the all around service experience was a warranted five star.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Bob arrived timely, examined the issue and made some recommendations! Once we decided on how to move forward, Bob promptly went to work and made all repairs to our inoperative door. Door is working properly in a short period of time! Thanks to Bob and Precision Door for their prompt response and professionalism!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Eric my technician called to ask if he could could come early and did an amazing job. Very pleased with my experience and they came out the same day my spring broke on my garage door!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Needed repairs ASAP do to a car stuck in our garage. Precision responded first thing in the morning and had all the material on their truck to repair our garage door.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Great.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
General Service

Technicians: Brendan Male
Review:

Brendan was polite and on time. He was very knowledgeable.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Taylor was prompt and great customer service

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Very helpful and considerate. Technician did a fine job. Installed door is kind of noisy but works well. Special kudos to Justin for saving this project and to Tim for his hard work doing the installation.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Richard replaced the broken spring on my garage door. Im very happy with the prompt professional service!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Great service!! Tim arrived right on schedule quickly came up with an estimate and repaired our door spring. I highly recommend him.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Quick fast service did a great job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973