4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 12

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Scott Morris

Google 1 2 3 4 5
Newark, DE 09/26/2024

Great service and technician. Jorge(George) was very professional and efficient. Would recommend Precision to all.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Dianne Nichols

Google 1 2 3 4 5
Newark, DE 09/26/2024

Taylor did a phenomenal job installing our garage door closer and adjusting the existing door for maximum performance. He quickly walked me through the set up for our code and was very personable throughout.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

John Sisson

Google 1 2 3 4 5
Newark, DE 09/26/2024

Awful. Technician came out and tried to upsale every aspect of the job. Will never use them again.

Response from Brandon Falone, President Business Owner

Hello, John, I tried calling the number on file and left a voicemail. I would like to talk this over. Can you please call me at 302-319-2466 extension 7114. Thank you, I hope to hear from you soon. Justin

Trevor Kalista

Technicians: Trevor Kalista

Service: General Service

Linda Saad

Google 1 2 3 4 5
Wilmington, DE 09/23/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Sharon Satterfield

Google 1 2 3 4 5
Wilmington, DE 09/23/2024

Bob, technician, was out in 2hrs and did a great job on a small repair

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ray Myers

Google 1 2 3 4 5
Wilmington, DE 09/17/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Diane Richer

Google 1 2 3 4 5
Wilmington, DE 09/15/2024

Great fast service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Mary Kay Dolnack

Google 1 2 3 4 5
Wilmington, DE 09/14/2024

Excellent timely response. Tech was knowledgeable and courteous. Took care of all issues swiftly. Will use Precision Garage Door as my preferred vendor going forward!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Allyson Sheehan

Google 1 2 3 4 5
Bear, DE 09/13/2024

No wait time. Same day appointment. Taylor Bartow was extremely polite and very informative. After he explained 4 different options of service, he installed our new garage door opener, then he took the time to help program our new equipment.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

James Lemley

Google 1 2 3 4 5
Wilmington, DE 09/12/2024

Tim Strauss was excellent. He replaced our garage door opener which was probably 15 years old. He was very efficient and professional.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mark Doherty

Google 1 2 3 4 5
Wilmington, DE 09/11/2024

Called Precision Door when the garage door would not close. Andrew McClusky was the service tech. He inspected the garrage door for any mechanical problems. Finding none he concluded the sensor had burned out. 15 minutes later a new set of sensors were in place and problem resolved. Explained each step and what to be monitoring as the door lift motor ages. Great service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alex Appiah

Google 1 2 3 4 5
Middletown, DE 09/10/2024

Excelent service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Jessica Howard

Google 1 2 3 4 5
Hockessin, DE 09/08/2024

Great company! Fast and professional - highly recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Cindy Cohen

Google 1 2 3 4 5
Wilmington, DE 09/06/2024

Tyler was prompt, courteous, and got the job done quickly and efficiently. Would recommend, especially when time is of the essence.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Andrew Frank

Google 1 2 3 4 5
Wilmington, DE 09/03/2024

Tim Strauss did a superior job when repairing our garage door. He explained absolutely everything and tested everything in our presence. We would definitely recommend him and your company to our friends and neighbors. Cindy and Andy Frank

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Andrea Jackson-Forbes

Google 1 2 3 4 5
New Castle, DE 09/01/2024

The technician, Bob Strauss, was very efficient in diagnosing my garage door problem and working with me to get it resolved.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Cathy Loughead

Google 1 2 3 4 5
Wilmington, DE 08/31/2024

Bob Strauss was my technician. He thought he was coming to replace my whole garage door opener unit. But after discussing my needs for the unit with me he changed plans and worked with me on the plan I really needed. He was not pushing new products on me, he saw what I wanted and was willing to work with me. He was the epitome of Precision professional representation!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Nancy Mauchin

Google 1 2 3 4 5
Wilmington, DE 08/31/2024

My experience with Precision Garage Door was good. I was notified when technician ( Andrew McClosky) would arrive. He was on time and completed work in a timely fashion. All work looks great. He was both professional and personable to deal with. Answers all my questions. I would recommend their services.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Christopher Lyons

Google 1 2 3 4 5
Wilmington, DE 08/31/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Rosanne T

Google 1 2 3 4 5
Middletown, DE 08/29/2024

It was a pleasure meeting Richard, the Precision Garage Door Services of Delaware service man this morning. He called to let me know he finished his last service call and could come over early. Richard was polite, inspected all the components including the springs, rails and opener. He lubricated all parts and was able to reset the keypad and improve my remote's transmission. The service charge for all of this was very reasonable. I highly recommend Richard and Precision Garage Door Services.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Karla Harris

Google 1 2 3 4 5
Wilmington, DE 08/27/2024

When my garage door spring broke, I Called precision, garage door company. They sent a technician out the same day and fix the problem. The same day. Taylor was very nice to work with. I would absolutely call them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Laura T.

Google 1 2 3 4 5
Middletown, DE 08/27/2024

Ritchie identified our issue and our garage door no longer squeaks. He was very knowledgeable and efficient. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

John Rafferty

Google 1 2 3 4 5
Wilmington, DE 08/27/2024

Very nice prompt and thorough

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ray Stone

Google 1 2 3 4 5
Middletown, DE 08/26/2024

Tim Strauss was an excellent technician. Very helpful and informative in breaking down the different packages available to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ellen Shackelford

Google 1 2 3 4 5
Newark, DE 08/20/2024

Very satisfied. Bob assed the problem, gave us options and installed a new motor. He was able to do it in a short amount of time and then added the new motor to my car control. He showed us how everything worked. It works so much better than before.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Dena Birdsall

Google 1 2 3 4 5
Wilmington, DE 08/20/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Service: General Service

Thomas Vincent

Google 1 2 3 4 5
Newark, DE 08/15/2024

Brandon called and let me know he was on his way and arrived on time. He was very professional and he knows his job very well. He has everything working that I had asked for. I would highly recommend Brandon.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Richard Damian

Google 1 2 3 4 5
Bear, DE 08/14/2024

The tech Dylan is expert installing my $7,000.00 dual garage door including motorize opener. Highly recommended

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Chris L.

Yelp 1 2 3 4 5
Bear, DE 08/13/2024

The entire Team was terrific, from Mike Cahill, the office staff, and Ron Hunt. They provided options on cost and features, then set clear expectations on timing of delivery and installation, and did everything as promised. Everyone was professional, friendly and very helpful. We highly recommend Precision Garage Door of Delaware, great work!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Sachin Mhaskar

Google 1 2 3 4 5
Wilmington, DE 08/12/2024

Jorge Creech provided a sound estimate, did the work quickly, and stayed to answer my questions and set up my garage door opener for immediate use.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973