Gregg McCauley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob and Jose were thorough in trouble-shooting the problem. They gave me clear options for repair. I ordered their recommended part on-line for a repair for which Bob explained procedure. Very pleased with their quick and efficient service.

A Quarles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Company needs to work on efficiency, I set up an appointment on 7/31 for 8/10, however, no one show up. When I called to find out what was going on I was told that they did not have an appointment for me, the individual insulted my intelligence by asking if I called the correct number, then she proceeded to tell me my appointment was on 8/6, however, she was completely wrong because that appointment she was looking at was last year 2025 appointment. I requested to speak to the manager and she connected me with a supervisor, I advised that I still wanted to speak with the manager. Justin Bahr, the manager did not have the decency to call me back yesterday or today. After the service today I received an e-mail from Brandon Falone, president of the company, thanking me for the business, In that e-mail he indicated the following. "Please feel free to comment on the quality of our technicians, and your overall experience. If for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation." Best Wishes, Brandon Falone, President So I called to speak with him as he suggested before writing a negative review, that was a joke instead I was passed off to the customer experience and dispatch staff member, never able to speak to him directly, even though I indicated that I had received an email from him. That individual indicated that he would look into the situation, but I probably won't hear back from him either. Now I realize that mistake can happen, but this is not the first time I have had a problem with scheduling and no one showing up or a different technician (I request the same technician all the time). I have dealt with the company for 10 consecutive years, the technician is excellent, no problem with him, he is very professional and does a great job. My complaint is the efficiency of the office as I first stated. Also that fact that I was not given the opportunity to speak with the president per his recommendation.

Dennis Manyak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my cables that connects the door to the springs had broken and Bob Strauss replaced both of my cables. However, I thought $280.00 just to replace both cables was a little high since it only took about half an hour.

Kristi Barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am extremely pleased with the repair performed on my garage door opener by Bob Strauss. He was knowledgeable and professional and explained all my options to me. Thank you Bob!

Betty Balder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone was very professional and courteous. The technician was very helpful in explaining how to operate the new opener.

Christine Schaal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob Strauss and Aaron replaced my motor and all parts quickly and professionally. This is the second time I used Precision Door with great results! I highly recommend this company and my two technicians.

Vivian /Doug Garrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We've been customers since 2020. Shout out to Natasha who was very fast in scheduling service. Bob was very quick & efficient and knew the product. We've enjoyed all the techs that serviced us over the years. Thanks Precision for your Great Service!

jeff albrecht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob did a great job. Please have him send us a quote to refurbish both garage doors with Liftmaster as he recommended Eva and Jeff Allbreecht

John Riley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend recommended Precision and I'm glad he did. The technician was on-time and professional in every respect and my garage door is back in good working order.

Edward Narvaez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob was nice and a good professional.

Lech Wilczek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, very professional service.

Don Putzig *

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Doors installed an Electric Garage door opener on my garage. They came the day after I requested service. Installed the opener in less than one hour. Explained how it worked, Had me open and close it. Very efficient and friendly installer.

Paul Rhoades

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob did an excellent job and explained everything clearly and completed all work and made recommendations for future maintenance .Very Professional and knowledgeable.I will use this company in the future for all my garage door needs

Anthony Galantino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was exactly like all the positive reviews I have read. After making the appointment ( which was actually next day ) I received confirmations and the tech called when on his way. Bob Strauss showed up on time. He was courteous and professional. He explained everything needed and after giving me the estimate which I approved he went to work completing the job in about 2.5 hours. I was happy he had all the parts and tools needed to to the job. He kept me informed about what he was doing and why. I highly recommend Bob and Precision Garage Door. Thanks Bob!

Courtney Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob was excellent in providing his professional evaluation of my door. I was at ease conversing with him and felt that he was honest and straightforward. I was pleasantly surprised at the cost quoted for a new door and agreed to have the new door put in. Precision has always provided me with excellent services over several years.

Ashley Mantei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience! Making an appt was very easy. Bob was professional, nice, and helpful. I am very happy with my new garage opener. Entire process was great from start to finish.

Robert Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob Strauss, Did an Outstanding job. He was friendly, knowledgeable & professional. Thank You

Frances Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech Bob Strauss was professional and pleasant. He explained everything and was done after some adjustments were made to the garage door opener.I was also made aware what to expect in the future in regard for the need of a new system.

Barbara Pelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door responded quickly. Bob did a great job determining the issue, gave options and quickly repaired everything

Joan/Alan Irwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has consistently provided prompt and dependable service. The technician arrived on time, explained what had to be done and completed the job in a timely manner.

Dominic Campagnola

The service to date has been outstanding! Very responsive and fair pricing, highly recommended!!

Gwen Smith

Exact service and repaired garage door all in the same first visit.

Shane Drobinski

Installer we had Bob S was great

Paul Robinson

My spring broke last night. I called today and they had an appointment today and for the cheapest price. The technician was professional and quoted me the same price mentioned on the phone by the representative. Did not pressure me and I would use them again.

Marko Strukelj

Competent work and timely service. Good job.

Oliver Childs

Bob was early to my residence, professional & polite. He explained everything that was wrong & the fix.

Sean Franek

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

Sean Franek

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

Andrea Perry

Bob Strauss installed a new garage motor after ascertaining the nature of the problem. Excellent demeanor, workmanship and knowledge. Much appreciated!!!