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Read what people are saying
about Precision Garage Door

Precision Garage Door of Delaware
has received 877 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Bob showed up right on time, managed to not only fix the motor after a recent power surge, but showed me a few things in terms of basic maintenance. Wasnt overly salesy which I appreciated, but did walk me through a few upgrades to our older system that we may want to consider down the road. Will definitely be going with precision garage door for those upgrades.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Very professional and explained all needed repairs very timely

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

It was easy to set up the appointment. Matt, the tech, arrived within the two-hour window. He was friendly and professional. I showed him the problem with the lighting, and he checked a few things and took pictures for documentation. Matt stated that the LED lights needed replacing, but they were not a part they regularly had on the truck. He connected with the office support and informed me that the part was no longer available but that the motor unit would be replaced at no charge and shipped directly to me. Once it arrives, I should call back to schedule a tech to come out and install it. There would be no cost to me since the warranty covered it. Quick follow-up one week later. New motor unit was delivered, Matt installed the following morning. It is now better than ever and includes a new warranty. Great Job!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very pleased with the installation of Genie garage door opener. Matt, the technician did a very professional job. Would use your company again.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Taylor was exceptional. Friendly and professional. Pleasure to work with.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Trevor was great! Prompt service and very polite.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
1 2 3 4 5
Date: 05/20/2025
New Doors
Bear, DE
Review:

Working with Precision Garage Door of Delaware & Eastern Shore Maryland couldnt have been better. Couldnt believe how quickly they responded to my first call and then getting the new door in and scheduled the job. Dylan was great, he programmed the key pad to the code I requested and also programed the button in my car. Thanks for a great experience.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger Service Provided:
New Doors

Installers: Dylan Younger
Review:

Bob Strauss was a wonderful technician. He fit us into his schedule several hours earlier than expected, knew what the problem was immediately, made the repairs and completed the job expeditiously. Thank you so much Precision Garage Doors and Bob Strauss.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Tim was awesome at diagnosing the problem. Something electronic with my 21 year old motor and door wouldnt open. Replaced motor, remotes, key pad and wall switch in 1.5 hours. He was on time, very thorough, polite and professional. Communication thru phone, text, email was superior. Would call again without any reservations!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Serviced today by technician Trevor Kalista on programming issues. Trevor is highly skilled technician and very nice person. Fixed the existing problems with step by step explanation. Employee like Trevor is a solid core for the company. Thanks a lot Andrew Biskupski, homeowner.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
1 2 3 4 5
Date: 05/13/2025
New Doors
Magnolia, DE
Review:

awesome service! came out in hours and had a new door installed next day.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
New Doors

Technicians: Richard Armbruster
Review:

Matthew Taylor was excellent.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Called to notify me of impending arrival & showed up during scheduled time period. Matt Taylor was professional and personable and educated me on garage door and how to troubleshoot issues. Excellent customer service & experience. Thank you. B

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

On time. Professional and friendly. Knew exactly what he was doing.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
1 2 3 4 5
Date: 05/08/2025
New Doors
Clayton, DE
Review:

Josh worked by himself all day long to install our two new garage doors. He worked non-stop and the work is beautiful. Everyone with Precision was easy to work with, accommodating and pleasant. We always go to Precision for everything related to our garage! Thanks, Precision!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Armbruster Service Provided:
New Doors

Technicians: Richard Armbruster
Review:

Taylor Bartow is awesome professional and experienced. Totally awesome.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Taylor arrived within the time agreed on. Did a thorough inspection of previous work and made adjustments as needed. Taylor kept me informed with his work, answering any questions I asked. Aside from good work, he is pleasant, and well spoken technician. He was a pleasure to do business with. Highly recommend the company and Taylor.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Matthew Taylor was terrific! We needed an early morning visit for repairs. He arrived early and completed the task very quickly. He provided information we didn't have from the user manual and explained how we can troubleshoot if there's another issue in the future. Thanks Matt!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

George did a wonderful job! Thanks for your help George!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

We were extremely disappointed with the practices of Precision. Setting up an appointment was relatively easy, but I could not get something until next day, which is not in line with what the company

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Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Highly recommend. The specialist was at our home within hours of booking the appointment and fixed our garage door in 1 hour. He was pleasant, informative and efficient. When our garage door decided not to open yesterday, I truly thought this was going to be a long, arduous project. So thankful to Precision Garage Door for getting things done well and seamlessly!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

On time , a real mechanic !!! a credit to your Company Fantastic job good attention to detail he . You want Ron H. To install your door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
New Doors

Technicians: Richard Clemente
Review:

Matthews timely, professional and did a great job!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Very polite and knowledgeable technician. I even got a Military discount! I would recommend this company to anyone.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Last night my garage door suddenly broke. It went off the track, the track bent, and I couldnt close the door all the way. First thing today I called Precision and they literally had someone at my house in less than 3 hours to assess the situation. The tech, Bob Strauss, was very professional and knowledgeable. He let us know that he could try to do short term fix and would do his best to make it work, but ultimately our garage door is 18 years old and should really be replaced. Thats what were going to do, but in the meantime Bob was able to get the door closed completely for security purposes. I look forward to working with Precision on my new garage door!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Very prompt and professional service. Jorge was extremely nice and courteous

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Very competent,professional and knowledgeable.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Richard was very knowledgeable and diagnosed the problem with our garage door immediately. Finally, he quickly solved the problem at an affordable price. I recommend...

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
1 2 3 4 5
Date: 04/29/2025
General Service
Review:

Richard was very professional at all times. He explained everything he was going to do and how it would work. He would explain the cost before performing the work. A very satisfied customer.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973