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Read what people are saying
about Precision Garage Door

Precision Garage Door of Delaware
has received 875 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Great Job! Tim knows what hes doing and was professional and resolved our issue quickly and the price was fair. Thank you!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Your technician was Justin and I must say he was extremely professional. He was quick, knowledgeable, and courteous. It was a pleasure to have gotten so lucky. Make sure you keep him on your staff. Hes an asset! John Scotti

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

Richard A came on time, very professional, diagnosed the problem, offered solutions, and installed our replacement garage door system within an hour. We are happy with our new garage door opener!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
1 2 3 4 5
Date: 08/08/2025
New Doors
Frankford, DE
Review:

Trevor was such a big help making a minor adjustment to my garage doors and showing me again how to use everythingopeners, wall buttons etc. and safety lites. He is the best and I will always ask for him when needed. Thank you Trevor.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
New Doors

Technicians: Trevor Kalista
1 2 3 4 5
Date: 08/08/2025
New Doors
Millsboro, DE
Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Precision Garage Door quickly dispatched a technician to service our door. Taylor arrived promptly and had a wonderful attitude. He quickly assessed the problem and fixed the broken parts. This was my first time working with PGD and I was very pleased with the experience.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
New Doors

Technicians: Taylor Bartow
Review:

The torsion spring on our garage door snapped, and I called Precision Garage Door to come and undertake the repairs. I had seen their trucks in our neighborhood before this on various occasions and read reviews ahead of time (just in case I ever needed them). Suddenly I needed someone, so PGD was the first I called. Matthew Taylor was the technician and he was polite, responsive to questions, and listened. He heard me talk about how noisy the door had been before the spring snapped, and proceeded to walk me through the reasons why that could be. We ended up getting some additional parts replaced along with the springs, and I must say the end result is wonderful. The garage door seems so quiet now compared to before. So much better. Great job and thanks to Matthew for the very pleasant interaction. I actually learned a lot about the mechanics of garage doors and that always helps. I know who I am calling next time I need garage door work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

The work was excellent,The technician came earlier than schedule,that was great.The technician answered all my questions. Great job!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

Great service and easy to schedule! I logged on at night and Eric Bartow from Precision Garage Door of Delaware & Eastern Shore Maryland was here by 10 am the next morning. He had everything we needed in the truck, so we could solve all our problems at that moment. He was kind, courteous and super knowledgeable! Great experience!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Rich arrived earlier than scheduled. Much Appreciated. Expert garage door repair, replaced the spring and bearings quickly. extremely pleased.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

All around excellence!!!! The technician, Robert Turner, arrived just a few hours after my call. He was very polite & professional. My garage opener works better than new. Outstanding work Robert. Thank you!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Walter Woolman Service Provided:
General Service

Technicians: Walter Woolman
Review:

The technician was thorough and gave an valuable overview of our garage doors condition and maintenence requirements. Highly recommended.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner Service Provided:
General Service

Warehouse Supervisor: Robert Turner
Review:

Trevor was very thorough. He did a great job

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

I called at 9:30 and at 12:30 Eric showed up right on time, had all the materials on his truck and replaced my opener on the spot. Very professional!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

Bob was on time, friendly, and professional. He gave me options and quickly installed a new opener. Very satisfied. I would recommend Precision Garage Doors

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Walter was the best!!! Door works and looks great!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Walter Woolman Service Provided:
General Service

Technicians: Walter Woolman
Review:

We received quick pleasant service to get an appointment. Eric Barstows was an excellent technician explained everything along the way. Installed a new garage door opener and help set us up with the app. I would highly recommend this company for any garage door needs. Very experienced

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

Called and got a same day appointment with a window of 2:00-4:00. After calling to let me know he'd be about 30 minute late, the technician didn't show up around 6:00 PM. The repair was more extensive than expected and he gave me a few estimates that were significantly overpriced and presented in a confusing way. Ultimately I went with another company that did a great job and was about 1/3 the price. Update: received a call from Precision after the review and they took the feedback and seemed genuinely interested in making things right. It's possible I just got the wrong tech on the wrong day.

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A Response from: Brandon Falone, President

Thank you for sharing your experience, Scott. We appreciate your feedback and are glad to hear our team reached out. We strive to improve and ensure every customer receives the best service. If you're open to it, wed love the chance to earn your trust in the future.

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

I called after regular business hours - when I remembered I needed to reschedule my appointment for the next day. It was no problem, and was able to get it rescheduled, same day later time. When they arrived it was so easy, quick and installed without any issues. Worth the price it cost!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

Matt was great. He arrived ahead of schedule and was very friendly, professional and understanding. He kept us up on everything he was doing and showed how everything worked. We were very happy with him.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Precision door was a great experience, they were prompt with information, on time. Would do business again.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger Service Provided:
New Doors

Installers: Dylan Younger
Review:

Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Every company should have an employee like Matthew Taylor. When our garage door opener motor broke, Matthew was at my house by noon that day. He did a super job quickly and went over in detail about the features of our new opener. He was truly professional and I wish all service people were as competent as Matthew. You have a great employee, don't lose him.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

Service was very prompt, with Rich Clemente arriving 90 mins after my call to schedule. He was personable and professional in completing a spring system replacement on our 20-year old garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Our second time using Precision. Service, from the phone appointment to the actual visit was first rate. Technician Richard was cordial, professional and expert...going the extra mile AFTER the extra mile to see that we were not only fully repaired but informed of possible future needs without the kind of "hard sell" too often found in other vendors. Totally satisfied, the only reason we only rate them five stars is that there aren't six stars available here.... (PS...hey boss...give your people raises....they are all keepers ;)

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Matthew was very knowledgeable and professional. Assessed the problem and explained garage door opener replacement options to me. Replacement was done quickly. Glad to have a working garage door again. Highly recommend Precision

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973