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Read what people are saying
about Precision Garage Door

Precision Garage Door of Delaware
has received 877 reviews, averaging 4.97 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 03/27/2025
New Doors
Dover, DE
Review:

Ronald Hunt, installed my new garage door and was efficient and detailed with the installation. All door and all parts of it was removed and hauled away. I was completely satisfied with the work in the courtesy of the Installer

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Ronald Hunt Service Provided:
New Doors

Technicians: Ronald Hunt
Review:

Great service!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Very Pleased with the door repair. The Scheduling individual was very atriculate, polite and professional. The communication thru out the process was appreciated. Tom Strauss was very well versed in problem solving, polite, and completed the repairs in a very timely manner. He cleaned up the work area and left the work are better then when he arrived. In a range of 1 to 5, I would award 10 Excellent. I would certainly recommend this company to anyone who needs Overhead Garage Service They are the best..

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Walter was my technician who came to reset my garage opener after I had changed internet providers. He worked for at least two hours . Unfortunately he was unable to reset the opener for technical reasons beyond his control. I will have to speak directly with the manufacturer. Walter worked diligently to get the job done .He was very helpful, polite and professional. I would definitely want to work with him again if needed in the future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Precision Garage Door has excellent response and service. They were at my place within an hour. Tim Strauss the Technician was pleasant, courteous and knowledgeable. After a thorough inspection, he explained all repair options and prices. He completed the replacement & repairs in an hour. Tim was an expert technician. Had an almost new garage door in an hour, at reasonable price and 5 years warranty parts & labor. They were professional and customer oriented.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

I called Precision Garage Door of Delaware in the a.m. and was able to schedule an appointment for that very afternoon. Bob Strauss, the technician called prior to arriving at my home at the scheduled time. He attempted to duplicate the door closing issue and while the door operated (for spite, I think!) there were safety issues with the 40 year old equipment. Bob explained the options in detail, listened to my concerns and addressed my questions in a professional manner. A new motor and some safety lines on the old springs and I have a garage door that rolls open in a smooth and quiet operation. I am very pleased with the service I received and the professionalism of Bob Strauss.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

If I had more stars,I would post more of themEric Bartow our technician was very professional and knowledgeable in this fieldMe and my wife felt so comfortable with Precision Garage Door servicing our need for new springs that broke on our garage doorI highly recommend Precision for any work you need for installation or repair of your garage doorThanks again Eric

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

Quick response and fix. Bob was a great tech

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

The service man was very knowledgeable friendly and professional highly recommend your company to all my friends and family

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Same day service! All aspects from scheduling to completing the job were super professional! THE BEST!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

Precision sent out a tech on the same day I called! Tech arrived within two hours. Found the problem,offered several solutions and was able to correct our issue promptly and for a reasonable price. Thank you.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

Very efficient, neat and explained what I needed to know. Thank you very much appreciated

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Within an hour of my initial call to Precision Door, a technician was at my house. Taylor was extremely knowledgeable and courteous and explained the different options that were available. We are very pleased with our new garage door opener. Taylor also helped us sync both of our vehicles with the new opener! We have always used Precision Door for all of our garage door needs and have recommended them to our neighbors.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
1 2 3 4 5
Date: 03/17/2025
General Service
Review:

We were extremely pleased with the service provided by Trevor Kalista. He was on time, professional, and knowledgable. He came the same day we called and resolved our garage door issue quickly. Highly recommend Precision Door! Thank you!

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Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Very professional, efficient, and work area spotless after finishing work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Excellent and honest Service by Eric. Will recommend in the future

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

Taylor did a complete rebuild on our garage door, and we couldnt be more impressed with his work. He was thorough, skilled, and clearly took pride in his craftsmanship. Throughout the project, he took the time to show us what he was doing and kept us informed every step of the way. His communication and attention to detail were outstanding. We truly appreciated his professionalism and would highly recommend him to anyone in need of garage door work.

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

For quoting $10,700 for 2 doors and openers for a residential property, you would think they would text, email or call you back at least but you are in no danger of that. Total waste of time and misleading email.. Went with a company located in elkton for a very reasonable price and actually answers the phone.

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A Response from: Brandon Falone, President

Matt, were sorry to hear about your experience. Timely communication is important to us, and we clearly fell short. We appreciate your feedback and will address this internally to improve our service. Thank you for bringing this to our attention. Wishing you the best with your new doors!

Matthew Taylor Service Provided:
New Doors

Technicians: Matthew Taylor
Review:

Precision Garage Door saved us yesterday. Our garage door spring broke and we were due to go out of town soon, so I needed it fixed fast! Richard arrived within 2 hours of calling them, provided options, communicated clearly and had the repair done in under an hour. Richard even identified and remedied a problem with our second garage door while there. I will absolutely use them again!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

I called the office mid morning and my technician, Justin Barr, arrived at 12:30 and my rebuilt garage door was completed by 1:45. Same day service with a great technician.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
General Service

Technicians: Brendan Male
Review:

Gave details every step of the way. Excellent service and would highly recommend them.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

Andrew was on time, professional and did a good job.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Matt was timely and thoroughly explained all of my options. He was skilled and efficient in completing the repairs, and instilled confidence in his work. Would highly recommend this company to friends and family. Thanks Matt!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Lets start by there coming within 3 hours. Secondly the master tech they sent was amazing. Friendly, knowledgeable, neat and just all around a nice guy.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

They responded promptly. Communication was great. The tech Richard Armbruster was friendly and punctual. I was satisfied with the work. It was a great experience overall

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

Taylor was so professional and truly did an amazing job!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Trevor did an excellent job explaining what was needed to repair garage door. He did the work in a timely manner. I was so happy to call in the morning and have the garage door fixed by 1:00 the same day. Communication with company was excellent. Would highly recommend Precision.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

Trevor was very knowledgeable and helpful. 100% recommendation

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

Eric Bartow is the real deal. Eric understands what it means to be a true service technician, his knowledge and customer service skills are top notch. Highly recommend for your garage door and opener needs.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973