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Garage Door Repair Reviews in Delaware (Page 25)

Precision Garage Door of Delaware
has received 953 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Excellent service. The technical was outstanding! Highly recommend

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Robert @ Precision was wonderful! Came in a pinch and fixed my problem right away!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
1 2 3 4 5
Date: 06/30/2024
New Doors
Millsboro, DE
Review:

Quick and professional service. Trevor was very professional and clearly described our options. Our garage door opener was not operating at all and needed to be replaced. Within six hours of my call to Precision my door was operating

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Mike Cahill Service Provided:
New Doors

Door Designer: Mike Cahill
1 2 3 4 5
Date: 06/28/2024
New Doors
Milton, DE
Review:

On time clean job the doors look beautiful we are happy

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/28/2024
New Doors
Smyrna, DE
Review:

Precision Garage Door of Delaware is phenomenal. There are many garage door companies, but in my opinion, the way the customer is treated makes a company stand out amongst the others. If you decide to do business with Precision Doors, you will never be disappointed. Rich Clemente is awesome! He's thorough, professional, and very knowledgeable. He also left my garage very clean. Rich, thank you for a great job!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente Service Provided:
New Doors

Technicians: Richard Clemente
Review:

Jorge was very helpful and I would use them again. Poor guy had to work in our hot garage with no air moving but never complained.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Excellent customer service. Price was more than expected, but the work was completed just hours after calling for service and at a high professional level.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Bob from Precision came out the same day we called to have broken pulley replaced. Fixed it in less than an hour. Very pleased with service. Thanks so much

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

This is the second time I have used precision garage door Co. The tech was on time, did good work and was fast. I would use them again for sure

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Serviceman was very professional and had all the parts needed to repair my garage door on his truck. The only additional comment I have is that if I need another non-emergency repair I will make sure I get 3 estimates prior to agreeing to have the work done.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
General Service

Technicians: Brendan Male
Review:

George corrected the problem efficiently and politely!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Rich Clemente did a great job replacing my broken spring and rollers. He knows his job and works efficiently and quick.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Bob was knowledgeable, respectful and kind. Kudos to him. He created a wonderful experience.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
1 2 3 4 5
Date: 06/20/2024
New Doors
Dover, DE
Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Service Provided:
New Doors

Review:

Our Liftmaster garage door opener conked out; and we needed help. Ron Hunt from Precision Garage Door of Delaware resolved the issue. He diagnosed the problem quickly, got on the phone with Liftmaster to get me the right part, and installed it for us when it arrived. Great , timely service!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

When our garage door opener failed, scheduling with Precision was easy. They came the same day we called. Our technician, Trevor Kalista, was professional, explained the need for a complete rebuild, and performed the rebuild efficiently. Precision was great to work with!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

Josh Bourdon was the technician from Precision Garage doors who installed my new garage doors. Josh was very helpful and professional in all he did. He was very polite, on time, and did a wonderful job overall. Would definitely recommend him and Precision to anyone looking to install new garage doors. He also explained maintenance of the new doors and told me if I had any trouble just give them a call. A job well done!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon Service Provided:
New Doors

Installers: Josh Bourdon
Review:

Rich was thorough and excellent.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Armbruster Service Provided:
General Service

Technicians: Richard Armbruster
Review:

Good and bad. A spring on my overhead garage door opener broke. The old service place was long gone so I called these guys. First I had to listen to a recording saying they recorded all their messages--three times before I was put through to a scheduler. I asked for a next day appointment and they were able to make that happen. The tech called that morning and asked if he could come an hour earlier than the scheduled time, that was fine for me. Richard was an excellent technician, he was fast and efficient. First thing was a 15 minute safety review and a lot of notations on an IPad. Sounds good, but basically it is an opportunity to up-sell the customer with extra repairs they may not need. When I told him what repairs I needed and that was all, he did not press me. I decided before he even arrived to replace both springs because they were getting old and if one broke the other may break soon. When I received the bill I noticed a ten dollar fuel charge, for a local service call. No, that is like asking for a tip at a self service kiosk, just another charge . The bill was almost $500 for two springs, and a small pulley plus an hour's labor. Ten years ago I would have ordered them online and installed then myself.

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A Response from: Brandon Falone, President

Hi Mike, thank you for taking the time to share your feedback with us. We're glad to hear that Richard provided you with excellent service and was able to accommodate your schedule. We appreciate your input regarding the additional charges, and we will certainly consider this for future improvements.

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

I was completely impressed by fast, courteous & professional service I received this morning (6/14/24) from Bob. He fixed the problem in less than an hour. I would certainly use this company again.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
1 2 3 4 5
Date: 06/13/2024
New Doors
Smyrna, DE
Review:

I have been so pleased with this company from day 1! Justin arrived on time, was extremely friendly and informative. He explained everything about this garage door. He cleaned everything it looks like a new house. The entire staff worked with me with a difficult schedule and reassured me that the garage door would be stored until I could arrange the date of installation. WELL DONE!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Josh Bourdon Service Provided:
New Doors

Installers: Josh Bourdon
Review:

Trevor was great. Very professional and helpful.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Trevor Kalista Service Provided:
General Service

Technicians: Trevor Kalista
Review:

My garage door torsion spring broke. I called Precision Garage door of Delaware for service since that was the company which installed the door about 12 years ago. I spoke to a very nice scheduler who was able to get a technician to me the very next day. Taylor Bartow was my technician for this repair. He was on time and he called me with his estimate ETA. I also got texts and emails from precision to confirm my 2 hour window of service. After inspecting the door He presented me with three options with explanations for the level of repair I desired. I decided on which option I preferred and Taylor then immediately went to work. He was safe, clean, professional and efficient. He took great care to adjust the spring, the track and the door opener correctly. I am very satisfied with Precision and with Taylor. If I have future issues with my garage doors I will definitely call them again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Precision responses quickly and came the next day when I could not open my door. They diagnosed my problem and repaired it within hours.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Good interpersonal skills .

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
1 2 3 4 5
Date: 06/07/2024
New Doors
Bear, DE
Review:

I was very pleased with the installation of my new garage doors. Ryan, was very informative and answered my questions about the functions of the various options on the door openers in easy to understand detail. The doors are well insulated and solid. I no longer see gaps around the outer edges of the door. Plus, these new doors are much quieter. I highly recommend Precision garage door of Delaware, they do outstanding, quality work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting Service Provided:
New Doors

Technicians: Ryan Bunting
Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Great service and job. Complete professional, Bob was my tech. Great job all around.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
1 2 3 4 5
Date: 06/04/2024
New Doors
Frederica, DE
Review:

Rich did an Excellent Job repairing my Garage Door and also explaining what he did. Great Work!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente Service Provided:
New Doors

Technicians: Richard Clemente
1 2 3 4 5
Date: 06/02/2024
New Doors
Bear, DE
Review:

Great team. They installed 3 custom 10x12 doors on my new pole building. Communication was over the top, letting me know every detail along the way and showing me exactly what was going on. 10/10 would recommend them for your custom garage door needs!!! *1/7/25 Andrew came back out to adjust our doors for a better seal against the weatherstripping. The springs were also adjusted to keep the doors higher in the tracks. Thank you again for top notch service!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973