Garage Door Repair in Sussex, DE - Page 11

Steve Foster

I made an appointment to have my garage door serviced late one afternoon. I was able to secure an appointment for the following morning at 10 AM. My technician, Eric, arrived on time. He could not have been more professional, or more courteous. He explained all of the work that needed to be done on my door in detail, and how long it would take to complete the job. He finished the work exactly within the timeframe he had stated, and thanked me for my business. I wish all contractors operated with this level of professionalism!

William Mannino

Excellent service by your technician. Knowledgeable and professional. Appreciated the call prior to arrival with an eta. Explained everything about the issue and its repair. He did recommend an additional repair not needed yet but would be necessary in a couple of years. I wish I had it done at the time. My fault entirely but I decided not to have it done at the time. What he was called for originally was a broken spring which he quickly pointed out and replaced with a new one obviously superior to the builder grade one we received with the home.

Susan Gaggiotti

Our technician Eric arrived on time & explained everything he was going to do. Excellent work & very professional. Left the garage very clean. Would highly recommend.

Lee Porter

Trevor showed up on time and was very friendly. He got the job done quickly and made the process of paying with my credit card fast and easy. I recommend Precision Door of Delaware to everyone.

Matt Smith

Called in the morning and had a tech out same day! Replaced our broken door spring and got it all in ship shape again! Our tech Trevor K. was great and will certainly be calling next time we have a door issue or need a new door! Quick, easy and competitive pricing!

Nanine Gallo

Eric arrived on time and was able to troubleshoot what I needed. Performed a diagnostic and new motor system install the same day and taught me how to use the new technology and sync to my phone as well. He was professional, courteous and personable.

Karen Stearrett

We are extremely pleased with the complete rebuild job of our overhead garage door done by Eric Bartow. He was professional, knowledgeable, and pleasant! Eric explained all our options and recommended which option would be best for us. We are extremely satisfied with Precision Garage Door!

Michael Leary

Richard was terrific. I received a text with his name a picture and approximate arrival time. I also received a phone call from him to verify my order and to tell me how far away he was. He was extremely professional courteous and knowledgeable. He did a great job would definitely recommend Precision and Rick to my neighbors, especially since its a new development and the homes didnt come with openers.

Greg Simeone

Trevor was a pleasure to work with! He quickly diagnosed the issue and resolved it so that we can use our garage door again. Highly recommend.

Robert Wright

our service man was very helpful and prompt in coming. He worked with me to try to fix my old system, but had to install a new opener.

Rick Queitsch

Our initial phone call was received at the office by Christine, who was fantastic. We woke up to a broken garage door spring and could not lift the door manually. She understood the problem and and addressed it with amazing professionalism and regard for our problem and set up an appointment for that afternoon. Then Eric, our tech, showed up on time and took time to look the door over for other concerns, and relayed those to us. In the end we had our spring replaced and will use Precision in the future to replace an aging door. The over all experience was truly what everyone wants from a reputable, professionally driven company...besides having a broken garage door, best phone call we have made in years.

Marilynn Kuebler

Travis called before arriving, was polite and knowledgeable; installed new LiftMaster motor and explained its features and connected it to my car as well as keypad. Very courteous young man,. Highly recommend. I also liked the fact that Precision texted a photo of the technician who would be arriving! Very much appreciated!

John Campbell

Great job by Trevor

Patrick Carey

Precision was very quick to respond to replace the spring on our garage door. Richard did a great job and wasn't here very long at all. Highly recommend.

Jim Stevenson

Very professional and great service. A bit high on the cost

David Garriott

Called Precision yesterday, broken spring and other items. They responded immediately, assessed the issues and proposed an appropriate solution. Today, I have a like new door with all new working parts. Quiet, modern, and a very nice camera/app to monitor usage and remote management. Eric was phenomenal and very helpful. Set everything up and walked me through everything. Not rushed and very thorough. Definitely recommend.

Steve Selway

Trevor showed up right on time. Very nice guy, and a pleasure to deal with. Our chain had come off the rail. He inspected the pully on the door side of the rail...plastic broken. Naturally, he didn't have one and due to the opener's 14 year age, he started talking about a new one. I was open to that, having experience on the life of openers. When he quoted the price for a new one. My wife and I gasped. However, partly because I didn't feel up to chasing down competitors, but mostly because of Trevor's personality, we went ahead and had him install a new belt drive unit. I am very pleased. He did a great job in an hour or so. Ultimately I am a happy customer; great product, belt driven so it's very quiet, more hp motor, even wifi so we can answer "did we close the garage door?", and close it from afar. Would definitely use Precision again. Summary: expensive-units at the big box stores around 1/2 the price without installation. Probably came in around $200 more than buying at big box with installation. The wall units, and install and Trevor were worth it to us

Anna Huntemann

Trevor Kalista was extremely professional and knowledgeable. Support and service well done. Thank you.

Thomas Brandt

Prompt professional and excellent work. Love the new features and Trevor explained call very clear.

Janine Harig

Highly recommend Precision Garage Door of Delaware and Eastern Shore, Maryland! If I could give more stars, I would do so. Service was prompt, professional and Trevor was polite and thorough in completing the job. Thanks so much!

Jacqui Frederick

On time and quick, very professional! Thank you!

Ed Saur

Trevor arrived on time and quickly troubleshooted the excessive squeaking noises when opening/closing garage door. He recommended a fix and quickly replaced the parts (rollers). Top notch service and it was a reasonable price!

Teresa Cirino

Robert @ Precision was wonderful! Came in a pinch and fixed my problem right away!

Tom Brett

Quick and professional service. Trevor was very professional and clearly described our options. Our garage door opener was not operating at all and needed to be replaced. Within six hours of my call to Precision my door was operating

Denise Suthard

On time clean job the doors look beautiful we are happy

Art Michaelsen

Rich Clemente did a great job replacing my broken spring and rollers. He knows his job and works efficiently and quick.