Tim Strauss has received 120 reviews, averaging 4.91 Stars!

About Tim

Tim began working in the garage door industry in 2015. When he’s not working, he enjoys hiking trails.
Trusted
Professional
Customer
Focused

Reviews for Tim Strauss

Michael Farrell

Google 1 2 3 4 5
Newark, DE 08/05/2025

Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

David Sanchez

Google 1 2 3 4 5
Smyrna, DE 07/30/2025

Matt was great. He arrived ahead of schedule and was very friendly, professional and understanding. He kept us up on everything he was doing and showed how everything worked. We were very happy with him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Brian Sweeney

Google 1 2 3 4 5
Claymont, DE 07/29/2025

Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Wayne Shufelt

Facebook 1 2 3 4 5
Middletown, DE 07/28/2025

Every company should have an employee like Matthew Taylor. When our garage door opener motor broke, Matthew was at my house by noon that day. He did a super job quickly and went over in detail about the features of our new opener. He was truly professional and I wish all service people were as competent as Matthew. You have a great employee, don't lose him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Margaret Vavala

Google 1 2 3 4 5
Wilmington, DE 07/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Katie Varga

Google 1 2 3 4 5
Townsend, DE 07/20/2025

Precision was the only garage door repair company to answer their phone when I called on a Saturday. They scheduled me immediately for the following day and gave me an idea of their pricing. Tim called to ask if he could come 30 minutes early, which was great! He was friendly, professional, and efficient. Thinking about our new pole barn that will need a garage door system soon, I would absolutely use them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Jackie Lindo

Google 1 2 3 4 5
Hockessin, DE 07/16/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Paul Perry

Facebook 1 2 3 4 5
Claymont, DE 07/08/2025

Brendan did a fabulous job with my custom garage door install and Tim was also great to work with for the estimation. Highly recommend Precision Garage Door!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Michael Raymond

Google 1 2 3 4 5
Newark, DE 06/21/2025

Power outage messed up the door opener. The tech was right on time and fixed it in minutes.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Marlaine Brooks

Google 1 2 3 4 5
Middletown, DE 06/18/2025

Tim Strauss from Precision Garage Door Service came to my house this morning to reprogram garage door keypad, bought a new keypad, he programmed new keypad, he greased garage door hinges, he was so kind, great experience!! Thank you!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mary Ronald

Google 1 2 3 4 5
Hockessin, DE 06/10/2025

Prompt! Very helpful with repair suggestions. Gave me all the options. Friendly, professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Ken Howell

Google 1 2 3 4 5
Middletown, DE 06/10/2025

Tim came out to repair my garage door' he knew just what to do also had the needed parts with him. Good job..Good man.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Timothy Norment

Google 1 2 3 4 5
Townsend, DE 06/09/2025

Response from Brandon Falone, President Business Owner

Thank you for your rating, Timothy. We appreciate your support and are always looking to improve. If you have any thoughts or suggestions, feel free to share. Your experience matters to us!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mary Lynch

Google 1 2 3 4 5
Middletown, DE 06/06/2025

Great Service! Can highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Robert Wiegel

Google 1 2 3 4 5
Dover, DE 06/02/2025

I am thoroughly pleased with my experience with Precision from the phone call inquiring to shaking Tim Strauss hand when finished. I was able to get an appointment right away to replace my spring and cables. Tim Strauss was very prompt and professional and knowledgeable. He is a credit to the company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gregory Harris

Google 1 2 3 4 5
Middletown, DE 05/31/2025

I had an emergency with a cable on the garage door snapping in a new home. Could not get any Builder service to deal with the emergency. Precision was our garage door contact in the previous home. They once told me if I ever had any problems to give them a call. I did and they looked in the system confirmed that I was a former customer and sent out an emergency technician to solve my problem within one hour. That is service Beyond any expectation but one I felt they would offer me and they did.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

David Kohan

Google 1 2 3 4 5
Newark, DE 05/17/2025

Tim was awesome at diagnosing the problem. Something electronic with my 21 year old motor and door wouldnt open. Replaced motor, remotes, key pad and wall switch in 1.5 hours. He was on time, very thorough, polite and professional. Communication thru phone, text, email was superior. Would call again without any reservations!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Michael Disabatino

Google 1 2 3 4 5
Bear, DE 05/06/2025

George did a wonderful job! Thanks for your help George!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Edmond Gurdo

Facebook 1 2 3 4 5
Middletown, DE 05/05/2025

We were extremely disappointed with the practices of Precision. Setting up an appointment was relatively easy, but I could not get something until next day, which is not in line with what the company

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Paola Luchi

Google 1 2 3 4 5
04/29/2025

Richard was very professional at all times. He explained everything he was going to do and how it would work. He would explain the cost before performing the work. A very satisfied customer.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Phyllis Lennerth

Google 1 2 3 4 5
Middletown, DE 03/27/2025

Tim was the repairman who came to the house. He was very respectful and found the problem very quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Jw Martin

Google 1 2 3 4 5
Clayton, DE 03/27/2025

Very Pleased with the door repair. The Scheduling individual was very atriculate, polite and professional. The communication thru out the process was appreciated. Tom Strauss was very well versed in problem solving, polite, and completed the repairs in a very timely manner. He cleaned up the work area and left the work are better then when he arrived. In a range of 1 to 5, I would award 10 Excellent. I would certainly recommend this company to anyone who needs Overhead Garage Service They are the best..

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Bachaspati Roy

Google 1 2 3 4 5
Hockessin, DE 03/25/2025

Precision Garage Door has excellent response and service. They were at my place within an hour. Tim Strauss the Technician was pleasant, courteous and knowledgeable. After a thorough inspection, he explained all repair options and prices. He completed the replacement & repairs in an hour. Tim was an expert technician. Had an almost new garage door in an hour, at reasonable price and 5 years warranty parts & labor. They were professional and customer oriented.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Lisa Gore

Google 1 2 3 4 5
Newark, DE 03/07/2025

Taylor was so professional and truly did an amazing job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Willie Mckinzie

Google 1 2 3 4 5
Wilmington, DE 02/27/2025

Tim was friendly, detailed and professional. He arrived promptly and ready to go. An excellent experience with a great company. I highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Paul Grynkiewicz

Google 1 2 3 4 5
Middletown, DE 02/25/2025

Our Precision Door Tech Tim was very professional. He provided an honest evaluation of the situation with different options. Polite and a job well done. I am pleased with the end result.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Thomas Mason

Google 1 2 3 4 5
Bear, DE 02/04/2025

Excellent quality of materials. Technician was knowledgeable, friendly, and performed in a professional manner. He demonstrated the operation of the entire system and the apps.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Jacob Kirkham

Google 1 2 3 4 5
Wilmington, DE 01/24/2025

Tim was great! Showed up same day and had my garage door fixed in an hour. Really great service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

J Marie

Google 1 2 3 4 5
Wilmington, DE 01/06/2025

I called Precision Garage Door for an emergency fix on a Sunday afternoon, they were at my house within an hour to address the issues. The repairman Trevor was amazing. He went over all my options and explained everything that needed to be done thoroughly, and I did not feel an ounce of sales pressure. Fully recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Craig Knowlton

Google 1 2 3 4 5
Wilmington, DE 12/31/2024

Tim was fantastic. Arrived early. Super polite and explained everything in great detail. Door was fixed quickly. Precision Door is outstanding!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

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