Tim Strauss has received 120 reviews, averaging 4.91 Stars!

About Tim

Tim began working in the garage door industry in 2015. When he’s not working, he enjoys hiking trails.
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Reviews for Tim Strauss

Bill Church

Google 1 2 3 4 5
Bear, DE 12/18/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Margaret Copeland

Google 1 2 3 4 5
Bear, DE 12/17/2024

Tim was fabulous! He arrived quickly, was friendly and knowledgeable. He had my problem solved and was on his way again in under an hour including the time he took to explain the process to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gerard Downes

Google 1 2 3 4 5
Hockessin, DE 12/15/2024

Precision responded within 2 hours on a Friday evening after the spring on my garage door snapped. The completely repaired the door within an hour and a half. The following Saturday afternoon, there was another problem which prevented the door from closing. They responded within 30 minutes and had the door fixed quickly. Nice to see there are still companies that value customer service. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Janet Belles

Google 1 2 3 4 5
Newark, DE 12/10/2024

My technician was Tim Strauss. He was knowledgeable, courteous and thorough. I had my garage door opener replaced. I would highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Sathishkumar Jeeva

Google 1 2 3 4 5
Newark, DE 12/10/2024

Good service and did it very quickly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Boehm

Google 1 2 3 4 5
Newark, DE 12/06/2024

Tim Strauss did a fine job of maintaining my garage door. Very pleased. Promote him!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Edgar Hearn

Google 1 2 3 4 5
Newark, DE 11/26/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Oscar Villa

Google 1 2 3 4 5
Newark, DE 11/22/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Kevin Obrien

Google 1 2 3 4 5
11/12/2024

Jorge appeared a half hour after I called, and fixed our door in an hour. I couldn't be happier with Precision. I wish I had not signed a contract with another contractor last week. It will take 4-6 weeks to receive the new door from the manufacturer, and 2 more weeks to find time in their schedule to replace it.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Bob Vander Decker

Google 1 2 3 4 5
Hockessin, DE 11/12/2024

Tim arrived as expected, I explained visit was for a periodic inspection. Had two concerns outside keypad not working and bottom weather stripping broken. Replaced keypad and reset code. He didnt have rubber stripping, told where to find on internet. Lubricated all moving parts. Suggested not to use Duracell batteries in keypad and dont use standard LED bulbs in controller. Overall very thorough at my house. Took a look at neighbors garage door for a possible install of opener. Went above and beyond with service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Nate Lange

Google 1 2 3 4 5
Middletown, DE 10/25/2024

A bit expensive but great work and fantastic response time.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Justin Tasch

Google 1 2 3 4 5
Middletown, DE 10/24/2024

Tim was amazing, arrived on site very quickly and managed to fix all my garage issues in under 30 minutes! Top notch technician highly recommended

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

John Madden

Google 1 2 3 4 5
Wilmington, DE 10/22/2024

Had a pulley and spring on one garage door fail late last night and called the company that installed it and their next appointment was in 6 days. Called Precision Garage Door Service who advertise same day service and they arrive 3 hours later. Tim Strauss examined the door and gave 3 estimates (simple fix, overhaul fix or replacement of door), and although 30 years old the doors still have several years left in them. Opted for an overhaul fix and in an hour was all done. He explained all he did and seemed quite competent. I'm very pleased with their service and prompt response.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mark Windfelder

Google 1 2 3 4 5
Wilmington, DE 10/19/2024

Tim Strauss Just came over and had us fixed within a minute. Excellent service and even better that we were fixed on a Saturday afternoon within a hour of calling. Great customer service, highly recommend! Thanks Precision Garage Door of Delaware.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Kate Mcgovern

Google 1 2 3 4 5
Wilmington, DE 10/14/2024

Tim Strauss was my technician. He showed up early, assessed the problem, got right to work and installed my new system in no time. The price was reasonable and he even took the time to show me how to use the app and program the visor in my vehicle. Very professional and knowledgeable! I am very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Diana Mcgriff

Google 1 2 3 4 5
Hockessin, DE 10/11/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Paul Fager

Google 1 2 3 4 5
Townsend, DE 10/09/2024

Tim Strauss called me and told the exact time he would be at my house to repair my garage door. He arrived on time and we reviewed the problem. He gave me 2 options. I selected one and he went to work. Tim was very knowledgeable and completed the job in one hour. Tim did an excellent job and you should be thankful to have an employee of that caliber.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Lee Mannering

Google 1 2 3 4 5
09/22/2024

Door spring broke unexpectedly overnight, called Precision on Sunday morning and they had a tech out by late morning and fixed the problem before lunch. Tim did a thorough job explaining repair options and made sure everything worked properly when the job was done. Will use again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mary Kay Dolnack

Google 1 2 3 4 5
Wilmington, DE 09/14/2024

Excellent timely response. Tech was knowledgeable and courteous. Took care of all issues swiftly. Will use Precision Garage Door as my preferred vendor going forward!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

James Lemley

Google 1 2 3 4 5
Wilmington, DE 09/12/2024

Tim Strauss was excellent. He replaced our garage door opener which was probably 15 years old. He was very efficient and professional.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Andrew Frank

Google 1 2 3 4 5
Wilmington, DE 09/03/2024

Tim Strauss did a superior job when repairing our garage door. He explained absolutely everything and tested everything in our presence. We would definitely recommend him and your company to our friends and neighbors. Cindy and Andy Frank

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

John Rafferty

Google 1 2 3 4 5
Wilmington, DE 08/27/2024

Very nice prompt and thorough

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ray Stone

Google 1 2 3 4 5
Middletown, DE 08/26/2024

Tim Strauss was an excellent technician. Very helpful and informative in breaking down the different packages available to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Dianita White

Google 1 2 3 4 5
Middletown, DE 08/12/2024

So happy with experience. Scheduling was quick and easy. Brendan was on time, knowledgeable, friendly, and patient. Super happy with my service. Will use them again and recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Erin Egan

Google 1 2 3 4 5
Wilmington, DE 08/09/2024

I called Precision on a Thursday for repair. They had an opening the next day (other companies were giving me dates 3 weeks out). The service guy showed up on time and within a couple hours our garage door was repaired. The service man was knowledgeable and professional. Would definitely recommend Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Tommy Visco

Google 1 2 3 4 5
Middletown, DE 07/29/2024

Repairman Tim Strauss was right on time went right to his work and made the repair in record time. A+ Very Professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Baldo

Google 1 2 3 4 5
Wilmington, DE 07/15/2024

Knowledgeable, fast, and neat. Great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Helane Becker

Google 1 2 3 4 5
Wilmington, DE 07/08/2024

This was great. They called before they came when they were on the way and they sent a picture of the tech. He was very neat and did the job in 45 mins. It was great

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Scott Jopson

Google 1 2 3 4 5
Wilmington, DE 07/03/2024

Tim was great, he explained everything that needed to be done. He did an excellent job.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Connie Greeley

Google 1 2 3 4 5
Wilmington, DE 06/23/2024

George corrected the problem efficiently and politely!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

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Suite 109

Newport, DE 19804
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