Tim Strauss
Average: 4.94 stars
Tim Strauss's Bio:
Tim began working in the garage door industry in 2015. When he’s not working, he enjoys hiking trails.
Townsend, DE
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We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Door spring broke unexpectedly overnight, called Precision on Sunday morning and they had a tech out by late morning and fixed the problem before lunch. Tim did a thorough job explaining repair options and made sure everything worked properly when the job was done. Will use again.
- Lee Mannering
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Excellent timely response. Tech was knowledgeable and courteous. Took care of all issues swiftly. Will use Precision Garage Door as my preferred vendor going forward!
- Mary Kay Dolnack
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Tim Strauss was excellent. He replaced our garage door opener which was probably 15 years old. He was very efficient and professional.
- James Lemley
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Tim Strauss did a superior job when repairing our garage door. He explained absolutely everything and tested everything in our presence. We would definitely recommend him and your company to our friends and neighbors. Cindy and Andy Frank
- Andrew Frank
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Very nice prompt and thorough
- John Rafferty
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Middletown, DE
Tim Strauss was an excellent technician. Very helpful and informative in breaking down the different packages available to me.
- Ray Stone
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Middletown, DE
So happy with experience. Scheduling was quick and easy. Brendan was on time, knowledgeable, friendly, and patient. Super happy with my service. Will use them again and recommend!
- Dianita White
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
I called Precision on a Thursday for repair. They had an opening the next day (other companies were giving me dates 3 weeks out). The service guy showed up on time and within a couple hours our garage door was repaired. The service man was knowledgeable and professional. Would definitely recommend Precision.
- Erin Egan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Middletown, DE
Repairman Tim Strauss was right on time went right to his work and made the repair in record time. A+ Very Professional
- Tommy Visco
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Knowledgeable, fast, and neat. Great job.
- Steven Baldo
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
This was great. They called before they came when they were on the way and they sent a picture of the tech. He was very neat and did the job in 45 mins. It was great
- Helane Becker
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Tim was great, he explained everything that needed to be done. He did an excellent job.
- Scott Jopson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
George corrected the problem efficiently and politely!
- Connie Greeley
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Newark, DE
Excellent work! High efficiency! Professional!
- Haibing Zhang
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Precision has done an excellent job repairing my garage doors and upgrading my equipment. For all of my garage door needs, they are my one stop shop.
- George Moore
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Claymont, DE
Called first thing Tuesday morning after a holiday weekend. They answered, sent someone out and repaired my garage door within 2 hours. The turnaround was quick, and thorough as all options were presented. Very much appreciate the work and will be calling them again for future projects.
- Richard Molinaro
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Tim Strauss was great. He got here sooner than expected, was incredibly knowledgeable, and got the job done quickly. It was a great experience.
- Chris Logullo
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Tim Strauss was great. Professional, patient, knowledgeable, punctual, and thorough. He did a great job restoring our garage door and gave good pointers on regular maintenance. The price felt high but the work so far seems to be good. I would recommend
- John Cheng
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
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I needed an unexpected repair to my existing unit. Tim Strauss an excellant technician assessed my issue and promptly made my day stress free by absolving my issue. I recommend Precision as they are efficient and honest. Best Ever!! Thank you Precision.
- Bud Keegan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
On time, professional, neat and efficient! Tim brings a brilliant smile and wonderful demeanor when he works wit skill and accuracy.
- Neysa Smith
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Newark, DE
Great overall experience!! Shortly after placing a call to request service, Taylor arrived and quickly determined the source of my garage door malfunctioning. He then proceeded to replace the extension cables and springs. Everything was completed to my satisfaction in one short visit.
- Catherine Wirth
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
We accidentally damaged our garage door on April 20, 2024, Saturday. We called Precision Garage Door Company that afternoon, and they were able to send someone out for an estimate the very next day on Sunday morning!! Tim arrived the next morning around 9 AM, and he assessed the situation, gave us an estimate and he was also able to make some adjustments to the door and did some fixes that allowed us to be able to lower the door down so that the garage and house could be more secure until the repair could be done. Precision Door called me on Monday, April 21, and asked whether we could have the install on Tuesday or Thursday of this same week, and we chose Tuesday. Eric the installer arrived after 10 AM on Tuesday and had the entire door removed and the new one and a new garage door opener (Liftmaster) installed by 3:00 to 3:30 PM. Eric cleaned up everything after the work was completed, put the old door parts back on top of and in his truck, and even swept the garage floor thoroughly. We received two remotes with the garage door and Eric came back the next morning to install a thicker gasket on the bottom of the door and to provide us with three additional remotes, which we had paid for, because we had wanted a total of four of them. I highly recommend Precision Garage Door of Delaware. Their communication from their office, texts, and their estimator and installer are top notch. I don't know how we could be more happy and pleased with them. We will surely use them for any annual inspections and any repairs. The Liftmaster garage door works very quietly and is excellent.
- Thomas Waeghe
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Courteous and proactive customer service phone rep; punctual, efficient, pleasant technician; pricing exactly as quoted. Will definitely use again if garage door service is required.
- Susan Oldenburg
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
Tim S was just great. On time. Super efficient. Not a wasted moment. Add in pleasant, communicative and making sure things were done right and the all around service experience was a warranted five star.
- J.P. Pestana
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Prompt assistance on a Sunday night. Serviceman Jim was professional, honest and courteous. Recommended to everyone.
- Robert Beste
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hockessin, DE
Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!
- Denver Gonzales
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Very helpful and considerate. Technician did a fine job. Installed door is kind of noisy but works well. Special kudos to Justin for saving this project and to Tim for his hard work doing the installation.
- Jack Lefkowitz
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Newark, DE
Great service!! Tim arrived right on schedule quickly came up with an estimate and repaired our door spring. I highly recommend him.
- Philip Iadisernia
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Excellent communication and service by Tim Strauss
- Hari Athreya
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Tim Strauss called me and told the exact time he would be at my house to repair my garage door. He arrived on time and we reviewed the problem. He gave me 2 options. I selected one and he went to work. Tim was very knowledgeable and completed the job in one hour. Tim did an excellent job and you should be thankful to have an employee of that caliber.
- Paul Fager