4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 7

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Timothy Norment

Google 1 2 3 4 5
Townsend, DE 06/09/2025

Response from Brandon Falone, President Business Owner

Thank you for your rating, Timothy. We appreciate your support and are always looking to improve. If you have any thoughts or suggestions, feel free to share. Your experience matters to us!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Lacey Hendrickson

Google 1 2 3 4 5
Wilmington, DE 06/06/2025

Amazing work, honest employees, great price.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: New Doors

Mary Lynch

Google 1 2 3 4 5
Middletown, DE 06/06/2025

Great Service! Can highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gene Liu

Google 1 2 3 4 5
Middletown, DE 06/06/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Bob Perry

Google 1 2 3 4 5
Middletown, DE 06/05/2025

Fast service, polite technician, fast service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Janet Stephens

Google 1 2 3 4 5
Middletown, DE 06/05/2025

Jorge did an outstanding job on my garage door

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Donna Falkowski

Google 1 2 3 4 5
Bear, DE 06/03/2025

Bob called and was ahead of schedule. He was very professional, explained our options in detail as well as the cost and got to work. Everything was fine in the time frame he said and the work was done well. We definitely recommend Bob and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Gregory Harris

Google 1 2 3 4 5
Middletown, DE 05/31/2025

I had an emergency with a cable on the garage door snapping in a new home. Could not get any Builder service to deal with the emergency. Precision was our garage door contact in the previous home. They once told me if I ever had any problems to give them a call. I did and they looked in the system confirmed that I was a former customer and sent out an emergency technician to solve my problem within one hour. That is service Beyond any expectation but one I felt they would offer me and they did.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Matthew Drysdale

Google 1 2 3 4 5
Hockessin, DE 05/30/2025

Bob Strauss was professional polite and knowledgeable. Explained options and installed a new garage door opener without issue.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Eric Markowski

Google 1 2 3 4 5
Middletown, DE 05/30/2025

Quick, professional, and knowledgeable!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Dennis Dionisi

Google 1 2 3 4 5

Bob was very efficient and personable and answered every question; 5 Stars

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Daniel Schiffman

Google 1 2 3 4 5
Middletown, DE 05/27/2025

Bob showed up right on time, managed to not only fix the motor after a recent power surge, but showed me a few things in terms of basic maintenance. Wasnt overly salesy which I appreciated, but did walk me through a few upgrades to our older system that we may want to consider down the road. Will definitely be going with precision garage door for those upgrades.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Karen Austin

Google 1 2 3 4 5
Bear, DE 05/20/2025

Working with Precision Garage Door of Delaware & Eastern Shore Maryland couldnt have been better. Couldnt believe how quickly they responded to my first call and then getting the new door in and scheduled the job. Dylan was great, he programmed the key pad to the code I requested and also programed the button in my car. Thanks for a great experience.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

David Ferguson

Google 1 2 3 4 5
Middletown, DE 05/19/2025

Bob Strauss was a wonderful technician. He fit us into his schedule several hours earlier than expected, knew what the problem was immediately, made the repairs and completed the job expeditiously. Thank you so much Precision Garage Doors and Bob Strauss.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

David Kohan

Google 1 2 3 4 5
Newark, DE 05/17/2025

Tim was awesome at diagnosing the problem. Something electronic with my 21 year old motor and door wouldnt open. Replaced motor, remotes, key pad and wall switch in 1.5 hours. He was on time, very thorough, polite and professional. Communication thru phone, text, email was superior. Would call again without any reservations!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Maria Bonder

Google 1 2 3 4 5
Hockessin, DE 05/08/2025

Taylor Bartow is awesome professional and experienced. Totally awesome.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

John Parker

Google 1 2 3 4 5
Bear, DE 05/07/2025

Taylor arrived within the time agreed on. Did a thorough inspection of previous work and made adjustments as needed. Taylor kept me informed with his work, answering any questions I asked. Aside from good work, he is pleasant, and well spoken technician. He was a pleasure to do business with. Highly recommend the company and Taylor.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Joanne Falcone

Google 1 2 3 4 5
Newark, DE 05/07/2025

Matthew Taylor was terrific! We needed an early morning visit for repairs. He arrived early and completed the task very quickly. He provided information we didn't have from the user manual and explained how we can troubleshoot if there's another issue in the future. Thanks Matt!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Michael Disabatino

Google 1 2 3 4 5
Bear, DE 05/06/2025

George did a wonderful job! Thanks for your help George!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Edmond Gurdo

Facebook 1 2 3 4 5
Middletown, DE 05/05/2025

We were extremely disappointed with the practices of Precision. Setting up an appointment was relatively easy, but I could not get something until next day, which is not in line with what the company

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Natalie Sparks

Google 1 2 3 4 5
Hockessin, DE 05/04/2025

Highly recommend. The specialist was at our home within hours of booking the appointment and fixed our garage door in 1 hour. He was pleasant, informative and efficient. When our garage door decided not to open yesterday, I truly thought this was going to be a long, arduous project. So thankful to Precision Garage Door for getting things done well and seamlessly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Michael Brown

Google 1 2 3 4 5
Middletown, DE 05/02/2025

On time , a real mechanic !!! a credit to your Company Fantastic job good attention to detail he . You want Ron H. To install your door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: New Doors

Ken Levering

Google 1 2 3 4 5
Newark, DE 05/02/2025

Matthews timely, professional and did a great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Dj Hawkes

Google 1 2 3 4 5
Townsend, DE 05/01/2025

Very polite and knowledgeable technician. I even got a Military discount! I would recommend this company to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Lee Kaufman

Google 1 2 3 4 5
Townsend, DE 05/01/2025

Last night my garage door suddenly broke. It went off the track, the track bent, and I couldnt close the door all the way. First thing today I called Precision and they literally had someone at my house in less than 3 hours to assess the situation. The tech, Bob Strauss, was very professional and knowledgeable. He let us know that he could try to do short term fix and would do his best to make it work, but ultimately our garage door is 18 years old and should really be replaced. Thats what were going to do, but in the meantime Bob was able to get the door closed completely for security purposes. I look forward to working with Precision on my new garage door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Kate Beck

Google 1 2 3 4 5
Newark, DE 04/30/2025

Very prompt and professional service. Jorge was extremely nice and courteous

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Susan Scurria

Google 1 2 3 4 5
Wilmington, DE 04/29/2025

Very competent,professional and knowledgeable.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Chris Mantakounis

Google 1 2 3 4 5
Newark, DE 04/24/2025

Matthew Taylor absolutely took care of me and fixed my garage door in a fast time and considerate manner. 10/10 would use his service for any future garage door services.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

David Ortiz

Google 1 2 3 4 5
Bear, DE 04/23/2025

Very experienced and friendly. Did a great job with installation and explanation

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Gary M L

Google 1 2 3 4 5
Bear, DE 04/22/2025

Trevor Kalista did an outstanding job troubleshooting and installing a new garage door opener. He was fast, courteous, and very knowledgeable. I highly recommend precision, garage door of Delaware.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973