Garage Door Repair in New Castle, DE - Page 6

Michele Rago

Great Job! Tim knows what hes doing and was professional and resolved our issue quickly and the price was fair. Thank you!!!

Rory Boulden

Precision Garage Door quickly dispatched a technician to service our door. Taylor arrived promptly and had a wonderful attitude. He quickly assessed the problem and fixed the broken parts. This was my first time working with PGD and I was very pleased with the experience.

Tom Moloney

The torsion spring on our garage door snapped, and I called Precision Garage Door to come and undertake the repairs. I had seen their trucks in our neighborhood before this on various occasions and read reviews ahead of time (just in case I ever needed them). Suddenly I needed someone, so PGD was the first I called. Matthew Taylor was the technician and he was polite, responsive to questions, and listened. He heard me talk about how noisy the door had been before the spring snapped, and proceeded to walk me through the reasons why that could be. We ended up getting some additional parts replaced along with the springs, and I must say the end result is wonderful. The garage door seems so quiet now compared to before. So much better. Great job and thanks to Matthew for the very pleasant interaction. I actually learned a lot about the mechanics of garage doors and that always helps. I know who I am calling next time I need garage door work.

Michael Farrell

Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend

Dawn Dibiaso

All around excellence!!!! The technician, Robert Turner, arrived just a few hours after my call. He was very polite & professional. My garage opener works better than new. Outstanding work Robert. Thank you!!!

John Clifton

The technician was thorough and gave an valuable overview of our garage doors condition and maintenence requirements. Highly recommended.

Scott Cherry

Called and got a same day appointment with a window of 2:00-4:00. After calling to let me know he'd be about 30 minute late, the technician didn't show up around 6:00 PM. The repair was more extensive than expected and he gave me a few estimates that were significantly overpriced and presented in a confusing way. Ultimately I went with another company that did a great job and was about 1/3 the price. Update: received a call from Precision after the review and they took the feedback and seemed genuinely interested in making things right. It's possible I just got the wrong tech on the wrong day.

Taylor Sloniewski

Precision door was a great experience, they were prompt with information, on time. Would do business again.

Brian Sweeney

Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.

Wayne Shufelt

Every company should have an employee like Matthew Taylor. When our garage door opener motor broke, Matthew was at my house by noon that day. He did a super job quickly and went over in detail about the features of our new opener. He was truly professional and I wish all service people were as competent as Matthew. You have a great employee, don't lose him.

Frank Sutman

Service was very prompt, with Rich Clemente arriving 90 mins after my call to schedule. He was personable and professional in completing a spring system replacement on our 20-year old garage door.

Unnati Sapre

Matthew was very knowledgeable and professional. Assessed the problem and explained garage door opener replacement options to me. Replacement was done quickly. Glad to have a working garage door again. Highly recommend Precision

Bernice Sims

Timely, professionally, and courteous.

Ray Stowell

Taylor Bartow just left our house. This is the 2nd time we have had him adjust/lubricate our garage door. He does a wonderful job, explains everything to you, and is very personable and professional! We highly recommend Precision Garage Door for any and all of your garage door needs! The Stowell Family

Sean Hogan

Ryan the tech was on time and had my 8X7 garage door up in about 3 hours by himself. He then showed me how to maintain and operate the door before leaving. A 5 star experience overall.

Alicia Lauber

Rob Turner was an exceptional garage repairman. He was honest and provided different options to solve our issues/concerns. Thank you for your help! The availability and appointment set up was easy, flexible times available and suited what our needs were.

William Humphrey

Very fast response to my online scheduling appointment. Tech arrived within 2 hours. Accurate online tracking system on where the tech is and ETA on arrival. Matt assessed the problem and made additional recommendations to prolong the life of operating parts that make the garage dor open and close. I thought the repair prices were high but I liked the 5 year warranty on parts and labor

Katie Varga

Precision was the only garage door repair company to answer their phone when I called on a Saturday. They scheduled me immediately for the following day and gave me an idea of their pricing. Tim called to ask if he could come 30 minutes early, which was great! He was friendly, professional, and efficient. Thinking about our new pole barn that will need a garage door system soon, I would absolutely use them again.

Kevin Cowperthwait

Rob fixed our problem quickly and effectively. Would highly recommend this company !

Carmen Christopher

Installers . Good guys. Friendly. Nice work . Very professional

Chu'En Whittington

Thank you, Taylor, for explaining all of my options to get the garage door back up and going. I appreciate demonstrating everything to my sons, also. The next day service was pretty quick and the price was reasonable. Great job! This my 2nd time using Precision and I will be using again when I decide to replace the whole garage opener! Thanks!

Christopher Kohl

Had a Garage Door tune up done this week. Excellent on time service and reasonably priced. Taylor is an excellent technician. Explained everything thoroughly and provided options to be considered in the future. No pressure sales pitch for replacement parts either. Would definitely recommend their service. Thank you Taylor and Precision Doot.

William Macklin

He was very friendly and courteous he was very informative he knew his stuff very well.

Jessica Henschel

Shocking that the rating for this company is so high with so many reviews. I mistakenly trusted the high rating and paid the $75 fee to get a quick quote for a spring replacement. I was quoted double of what another company charged for the same work on the same day. Please save yourself the time and costly mistake of calling these guys!

Steve Lane

Just had Precision come out and fix an issue. Taylor is very knowledgeable, thorough and polite. Great experience all around. Very reasonably priced as well. They came out same day and resolved the issue quickly.

Daniel Hunter

Very quick, fixed promptly and at a great price. Every helpful technition.

Paul Perry

Brendan did a fabulous job with my custom garage door install and Tim was also great to work with for the estimation. Highly recommend Precision Garage Door!!

William Barrett

Spring busted July 3, able to make appointment online fast for that day. Matt Taylor came fixed it quickly. Great communication of when coming, sending site to see where repair tech was, communicated fox and cost prior to doing. Other than price of materials (out of their control), very happy with Precision team