4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 6

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Ray Stowell

Google 1 2 3 4 5
Middletown, DE 07/25/2025

Taylor Bartow just left our house. This is the 2nd time we have had him adjust/lubricate our garage door. He does a wonderful job, explains everything to you, and is very personable and professional! We highly recommend Precision Garage Door for any and all of your garage door needs! The Stowell Family

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Sean Hogan

Google 1 2 3 4 5
Wilmington, DE 07/23/2025

Ryan the tech was on time and had my 8X7 garage door up in about 3 hours by himself. He then showed me how to maintain and operate the door before leaving. A 5 star experience overall.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Alicia Lauber

Google 1 2 3 4 5
Wilmington, DE 07/23/2025

Rob Turner was an exceptional garage repairman. He was honest and provided different options to solve our issues/concerns. Thank you for your help! The availability and appointment set up was easy, flexible times available and suited what our needs were.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Margaret Vavala

Google 1 2 3 4 5
Wilmington, DE 07/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

William Humphrey

Google 1 2 3 4 5
Wilmington, DE 07/20/2025

Very fast response to my online scheduling appointment. Tech arrived within 2 hours. Accurate online tracking system on where the tech is and ETA on arrival. Matt assessed the problem and made additional recommendations to prolong the life of operating parts that make the garage dor open and close. I thought the repair prices were high but I liked the 5 year warranty on parts and labor

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Katie Varga

Google 1 2 3 4 5
Townsend, DE 07/20/2025

Precision was the only garage door repair company to answer their phone when I called on a Saturday. They scheduled me immediately for the following day and gave me an idea of their pricing. Tim called to ask if he could come 30 minutes early, which was great! He was friendly, professional, and efficient. Thinking about our new pole barn that will need a garage door system soon, I would absolutely use them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Kevin Cowperthwait

Google 1 2 3 4 5
Bear, DE 07/18/2025

Rob fixed our problem quickly and effectively. Would highly recommend this company !

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Carmen Christopher

Google 1 2 3 4 5
New Castle, DE 07/17/2025

Installers . Good guys. Friendly. Nice work . Very professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: General Service

Chu'En Whittington

Google 1 2 3 4 5
Townsend, DE 07/16/2025

Thank you, Taylor, for explaining all of my options to get the garage door back up and going. I appreciate demonstrating everything to my sons, also. The next day service was pretty quick and the price was reasonable. Great job! This my 2nd time using Precision and I will be using again when I decide to replace the whole garage opener! Thanks!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Jackie Lindo

Google 1 2 3 4 5
Hockessin, DE 07/16/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Christopher Kohl

Google 1 2 3 4 5
Wilmington, DE 07/15/2025

Had a Garage Door tune up done this week. Excellent on time service and reasonably priced. Taylor is an excellent technician. Explained everything thoroughly and provided options to be considered in the future. No pressure sales pitch for replacement parts either. Would definitely recommend their service. Thank you Taylor and Precision Doot.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

William Macklin

Google 1 2 3 4 5
Middletown, DE 07/15/2025

He was very friendly and courteous he was very informative he knew his stuff very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Jessica Henschel

Google 1 2 3 4 5
Wilmington, DE 07/09/2025

Shocking that the rating for this company is so high with so many reviews. I mistakenly trusted the high rating and paid the $75 fee to get a quick quote for a spring replacement. I was quoted double of what another company charged for the same work on the same day. Please save yourself the time and costly mistake of calling these guys!

Response from Brandon Falone, President Business Owner

We appreciate your feedback and want all our customers to be able to make an informed decision. At Precision, we take a comprehensive approach and provide solutions intended to keep your garage door in working order well into the future. Still, unfortunately, we're not a good fit for everyone. Thank you for your feedback. If you have any additional questions or concerns, please call our local office directly at 800-DOOR-REPAIR.

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Steve Lane

Google 1 2 3 4 5
Middletown, DE 07/09/2025

Just had Precision come out and fix an issue. Taylor is very knowledgeable, thorough and polite. Great experience all around. Very reasonably priced as well. They came out same day and resolved the issue quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Daniel Hunter

Google 1 2 3 4 5
Newark, DE 07/09/2025

Very quick, fixed promptly and at a great price. Every helpful technition.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Paul Perry

Facebook 1 2 3 4 5
Claymont, DE 07/08/2025

Brendan did a fabulous job with my custom garage door install and Tim was also great to work with for the estimation. Highly recommend Precision Garage Door!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

William Barrett

Google 1 2 3 4 5
Wilmington, DE 07/05/2025

Spring busted July 3, able to make appointment online fast for that day. Matt Taylor came fixed it quickly. Great communication of when coming, sending site to see where repair tech was, communicated fox and cost prior to doing. Other than price of materials (out of their control), very happy with Precision team

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Joseph Hampel

Google 1 2 3 4 5
Middletown, DE 07/03/2025

Richard Clemente was the technician that replaced our 2 garage door openers today. He was outstanding to work with and did a great job...fast, quality work and explained everything he was doing along the way. Highly recommend!!! Thanks Richard!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Karen Rosenberg

Google 1 2 3 4 5
Newark, DE 07/01/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Matthew Decook

Google 1 2 3 4 5
Middletown, DE 06/26/2025

Technician was punctual and professional. Resolved all of our issues in a timely manner. His name is Matthew Taylor and if you can request him I would do so..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Denise Newsome

Google 1 2 3 4 5
Middletown, DE 06/24/2025

Amazing customer service and communication. All of their workmen were very respectful and helpful. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: New Doors

Michael Raymond

Google 1 2 3 4 5
Newark, DE 06/21/2025

Power outage messed up the door opener. The tech was right on time and fixed it in minutes.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Rebecca Ware

Google 1 2 3 4 5
Wilmington, DE 06/20/2025

Wonderful company!!! I have had to use this company several times now. But I was thrilled with Taylor and Rob the one time I called them and Matthew on another occasion. Very thorough! Rey helpful! They fixed the wires, tracks, and rollers on my garage door. Matthew explained everything to me about where to use the garage lubricant and what type of grease to get for the track. Great people!. Plus they have after hours emergency service (yes, you have to pay extra for that but thats why its an emergency). I cannot say enough good things about this company and their technicians!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Ron Lucindo

Facebook 1 2 3 4 5
Middletown, DE 06/19/2025

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Ron L.

Yelp 1 2 3 4 5
Bear, DE 06/19/2025

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Ron Lucindo

Google 1 2 3 4 5
Middletown, DE 06/19/2025

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Marlaine Brooks

Google 1 2 3 4 5
Middletown, DE 06/18/2025

Tim Strauss from Precision Garage Door Service came to my house this morning to reprogram garage door keypad, bought a new keypad, he programmed new keypad, he greased garage door hinges, he was so kind, great experience!! Thank you!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mary Ronald

Google 1 2 3 4 5
Hockessin, DE 06/10/2025

Prompt! Very helpful with repair suggestions. Gave me all the options. Friendly, professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Joseph Fregapane

Google 1 2 3 4 5
Middletown, DE 06/10/2025

Amazing service and knowledgeable technician

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Ken Howell

Google 1 2 3 4 5
Middletown, DE 06/10/2025

Tim came out to repair my garage door' he knew just what to do also had the needed parts with him. Good job..Good man.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
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Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973