4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 8

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Mike Sammons

Google 1 2 3 4 5
Newark, DE 04/21/2025

Dylan was excellent with installation and explanations of how everything worked once completed. Extremely satisfied and highly recommend for service. Thanks Dylan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Geoffrey Backus

Google 1 2 3 4 5
Wilmington, DE 04/18/2025

Quick and fast work.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Robert Lewandowski

Google 1 2 3 4 5
Wilmington, DE 04/15/2025

Excellent service i originally called Delaware garage door who has worked and replaced my door opener they said they couldn't be out to May 13 are you kidding me. I called Percission Door and they came to my house within 1hour..Eric is a great technician and knows his job well.He fixed my problem plus inspected the door ant pointed out to me about some wore parts.he didn't pressure me about replaced some things but beings they came out when I called i gave them some extra work to do for me.Thank you very much I will recommend precision door anyday..you only get what you pay for.Great work.***** Five star

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Ray

Google 1 2 3 4 5
Townsend, DE 04/14/2025

I had a great experience with Precision Door! My garage door springs suddenly broke, and they were able to come out the same dayhuge relief. The service was fast, professional, and hassle-free. Taylor, the technician, was excellentvery knowledgeable, friendly, and explained everything clearly. He had the springs replaced quickly and had my garage door working like new in no time. Highly recommend Precision Door if you need prompt and reliable garage door service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Eileen Khan

Google 1 2 3 4 5
Wilmington, DE 04/14/2025

Bob showed up on time, assessed the problem, quoted the repair price, and fixed it. I highly recommend for any garage door needs!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Joe Kindon

Google 1 2 3 4 5
Wilmington, DE 04/02/2025

Fantastic Service! Precision got my old wooden door rebuilt with new hardware and it works wonderfully.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

George Ashton

Google 1 2 3 4 5
Wilmington, DE 04/01/2025

Updated my garage door system and parts, Taylor was timely, professional and personable. Work was completed within the time he stated.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Ann Lopez

Google 1 2 3 4 5
Hockessin, DE 04/01/2025

Taylor did a great job helping with a problem we created for ourselves. The garage door openers integrated in our cars would not work due to using the wrong hand held openers to program a new vehicle. Thank you Taylor, great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Phyllis Lennerth

Google 1 2 3 4 5
Middletown, DE 03/27/2025

Tim was the repairman who came to the house. He was very respectful and found the problem very quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Bachaspati Roy

Google 1 2 3 4 5
Hockessin, DE 03/25/2025

Precision Garage Door has excellent response and service. They were at my place within an hour. Tim Strauss the Technician was pleasant, courteous and knowledgeable. After a thorough inspection, he explained all repair options and prices. He completed the replacement & repairs in an hour. Tim was an expert technician. Had an almost new garage door in an hour, at reasonable price and 5 years warranty parts & labor. They were professional and customer oriented.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Lynn Joos

Google 1 2 3 4 5
Wilmington, DE 03/25/2025

I called Precision Garage Door of Delaware in the a.m. and was able to schedule an appointment for that very afternoon. Bob Strauss, the technician called prior to arriving at my home at the scheduled time. He attempted to duplicate the door closing issue and while the door operated (for spite, I think!) there were safety issues with the 40 year old equipment. Bob explained the options in detail, listened to my concerns and addressed my questions in a professional manner. A new motor and some safety lines on the old springs and I have a garage door that rolls open in a smooth and quiet operation. I am very pleased with the service I received and the professionalism of Bob Strauss.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Allen Cartwright

Google 1 2 3 4 5
Wilmington, DE 03/20/2025

Quick response and fix. Bob was a great tech

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

David John Salzano

Google 1 2 3 4 5
Newark, DE 03/20/2025

The service man was very knowledgeable friendly and professional highly recommend your company to all my friends and family

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Lowell Balock

Google 1 2 3 4 5
Middletown, DE 03/18/2025

Very efficient, neat and explained what I needed to know. Thank you very much appreciated

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

David Raughley

Google 1 2 3 4 5
Newark, DE 03/18/2025

Within an hour of my initial call to Precision Door, a technician was at my house. Taylor was extremely knowledgeable and courteous and explained the different options that were available. We are very pleased with our new garage door opener. Taylor also helped us sync both of our vehicles with the new opener! We have always used Precision Door for all of our garage door needs and have recommended them to our neighbors.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Christopher Thompson

Google 1 2 3 4 5
Middletown, DE 03/17/2025

Very professional, efficient, and work area spotless after finishing work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Caitlin Halbert

Google 1 2 3 4 5
Rockland, DE 03/16/2025

Taylor did a complete rebuild on our garage door, and we couldnt be more impressed with his work. He was thorough, skilled, and clearly took pride in his craftsmanship. Throughout the project, he took the time to show us what he was doing and kept us informed every step of the way. His communication and attention to detail were outstanding. We truly appreciated his professionalism and would highly recommend him to anyone in need of garage door work.

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Matt Stevenson

Google 1 2 3 4 5
Middletown, DE 03/15/2025

For quoting $10,700 for 2 doors and openers for a residential property, you would think they would text, email or call you back at least but you are in no danger of that. Total waste of time and misleading email.. Went with a company located in elkton for a very reasonable price and actually answers the phone.

Response from Brandon Falone, President Business Owner

Matt, were sorry to hear about your experience. Timely communication is important to us, and we clearly fell short. We appreciate your feedback and will address this internally to improve our service. Thank you for bringing this to our attention. Wishing you the best with your new doors!

Matthew Taylor

Technicians: Matthew Taylor

Service: New Doors

Daniel Simmons

Google 1 2 3 4 5
Wilmington, DE 03/12/2025

I called the office mid morning and my technician, Justin Barr, arrived at 12:30 and my rebuilt garage door was completed by 1:45. Same day service with a great technician.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Michael Bull

Google 1 2 3 4 5
Hockessin, DE 03/11/2025

Andrew was on time, professional and did a good job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Healy

Google 1 2 3 4 5
Newark, DE 03/11/2025

Matt was timely and thoroughly explained all of my options. He was skilled and efficient in completing the repairs, and instilled confidence in his work. Would highly recommend this company to friends and family. Thanks Matt!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Lisa Gore

Google 1 2 3 4 5
Newark, DE 03/07/2025

Taylor was so professional and truly did an amazing job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Spencer Henry

Google 1 2 3 4 5
Middletown, DE 03/03/2025

Very clean and professional work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Janet Kilpatrick

Google 1 2 3 4 5
Hockessin, DE 03/03/2025

Garage door was off the track. They got the door closed for us. The new door was ordered and installed today. The installer was extremely efficient. The old door was removed, new bracing was put in place and the new door installed and hooked up to the opener all in about 6 hours. Thank you

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lee Gibbs

Google 1 2 3 4 5
Newark, DE 03/01/2025

These guys are the best, called them they showed up evaluated the problem fixed it and was fast and professional! The technician Brendan was great and very knowledgeable!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Judi Pulig

Google 1 2 3 4 5
Townsend, DE 03/01/2025

Taylor was great. He was on time, very professional and installation was completed within the time he stated.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Charles Hall

Google 1 2 3 4 5
Newark, DE 02/28/2025

Just perfect. Andrew was great with the evaluation, recommendations, and quoting process and Ryan was super efficient and precise at the same time during the install. Highly recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Sue Leek

Google 1 2 3 4 5
Townsend, DE 02/28/2025

Everything was fixed in record time! Bob did an excellent job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Willie Mckinzie

Google 1 2 3 4 5
Wilmington, DE 02/27/2025

Tim was friendly, detailed and professional. He arrived promptly and ready to go. An excellent experience with a great company. I highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Paul Grynkiewicz

Google 1 2 3 4 5
Middletown, DE 02/25/2025

Our Precision Door Tech Tim was very professional. He provided an honest evaluation of the situation with different options. Polite and a job well done. I am pleased with the end result.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
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Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973