4.9 1 2 3 4 5 555 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 8

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 502 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers repeatedly praising fast response, prompt arrival, knowledgeable technicians, and clear communication. Reviews also consistently highlight professional, courteous service, thorough diagnostics, efficient repairs and installations, and a low-pressure approach that gives customers options and confidence in the work. Many customers describe the company as reliable and easy to work with for both routine service and urgent garage door problems.

What Customers in Your Area Mention Most

Responsiveness (170) Customers frequently praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day service, fast callbacks, and short wait times for urgent repairs. Professionalism (165) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (149) Customers repeatedly note that technicians are knowledgeable, skilled, and able to diagnose problems accurately while explaining what is going on in clear terms. Communication (126) Reviewers appreciate the clear communication, including arrival updates, ETA texts or calls, detailed explanations, and step-by-step guidance on repairs and options. Speed (121) Many reviews mention quick repairs and efficient work completion, with technicians often finishing the job in a short visit or the same day. Service (114) Customers consistently praise the overall service experience, especially friendly interactions, helpful staff, and a low-pressure approach to recommendations and sales. Reliability (78) Reviewers describe the company as dependable and consistent, often returning for repeat service because the work is completed as promised and problems are resolved. Workmanship (77) Customers commonly highlight high-quality repairs and installations, noting that doors, openers, springs, and hardware are fixed correctly and working smoothly afterward. Value (36) Several reviews specifically mention fair or reasonable pricing, good quotes, and strong value for the quality of service received.

Recent Reviews from New Castle, DE

William Barrett

Google 1 2 3 4 5
Wilmington, DE 07/05/2025

Spring busted July 3, able to make appointment online fast for that day. Matt Taylor came fixed it quickly. Great communication of when coming, sending site to see where repair tech was, communicated fox and cost prior to doing. Other than price of materials (out of their control), very happy with Precision team

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Joseph Hampel

Google 1 2 3 4 5
Middletown, DE 07/03/2025

Richard Clemente was the technician that replaced our 2 garage door openers today. He was outstanding to work with and did a great job...fast, quality work and explained everything he was doing along the way. Highly recommend!!! Thanks Richard!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Service Technician: Richard Clemente

Service: General Service

Karen Rosenberg

Google 1 2 3 4 5
Newark, DE 07/01/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Matthew Decook

Google 1 2 3 4 5
Middletown, DE 06/26/2025

Technician was punctual and professional. Resolved all of our issues in a timely manner. His name is Matthew Taylor and if you can request him I would do so..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Denise Newsome

Google 1 2 3 4 5
Middletown, DE 06/24/2025

Amazing customer service and communication. All of their workmen were very respectful and helpful. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Service Technician: Brendan Male

Service: New Doors

Michael Raymond

Google 1 2 3 4 5
Newark, DE 06/21/2025

Power outage messed up the door opener. The tech was right on time and fixed it in minutes.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Rebecca Ware

Google 1 2 3 4 5
Wilmington, DE 06/20/2025

Wonderful company!!! I have had to use this company several times now. But I was thrilled with Taylor and Rob the one time I called them and Matthew on another occasion. Very thorough! Rey helpful! They fixed the wires, tracks, and rollers on my garage door. Matthew explained everything to me about where to use the garage lubricant and what type of grease to get for the track. Great people!. Plus they have after hours emergency service (yes, you have to pay extra for that but thats why its an emergency). I cannot say enough good things about this company and their technicians!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Ron Lucindo

Facebook 1 2 3 4 5
Middletown, DE 06/19/2025

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Ron L.

Yelp 1 2 3 4 5
Bear, DE 06/19/2025

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

Richard Clemente

Service Technician: Richard Clemente

Service: General Service

Ron Lucindo

Google 1 2 3 4 5
Middletown, DE 06/19/2025

SUPER SPEEDY. CALLED AT 830AM. We were scheduled for 9am-11am. Highly recommend this company. Called them around 8:30am, our garage door has a broken spring after 11 years of usage. Single spring on two car garage. Change into two springs, plus replace the cable. If you are looking for the fastest availability around, check them out. Paid $917 for a two spring, and cables. Comes with 1 year warranty.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Marlaine Brooks

Google 1 2 3 4 5
Middletown, DE 06/18/2025

Tim Strauss from Precision Garage Door Service came to my house this morning to reprogram garage door keypad, bought a new keypad, he programmed new keypad, he greased garage door hinges, he was so kind, great experience!! Thank you!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Mary Ronald

Google 1 2 3 4 5
Hockessin, DE 06/10/2025

Prompt! Very helpful with repair suggestions. Gave me all the options. Friendly, professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: New Doors

Joseph Fregapane

Google 1 2 3 4 5
Middletown, DE 06/10/2025

Amazing service and knowledgeable technician

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Ken Howell

Google 1 2 3 4 5
Middletown, DE 06/10/2025

Tim came out to repair my garage door' he knew just what to do also had the needed parts with him. Good job..Good man.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Timothy Norment

Google 1 2 3 4 5
Townsend, DE 06/09/2025

Response from Brandon Falone, President Business Owner

Thank you for your rating, Timothy. We appreciate your support and are always looking to improve. If you have any thoughts or suggestions, feel free to share. Your experience matters to us!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Lacey Hendrickson

Google 1 2 3 4 5
Wilmington, DE 06/06/2025

Amazing work, honest employees, great price.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: New Doors

Mary Lynch

Google 1 2 3 4 5
Middletown, DE 06/06/2025

Great Service! Can highly recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Gene Liu

Google 1 2 3 4 5
Middletown, DE 06/06/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Bob Perry

Google 1 2 3 4 5
Middletown, DE 06/05/2025

Fast service, polite technician, fast service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Janet Stephens

Google 1 2 3 4 5
Middletown, DE 06/05/2025

Jorge did an outstanding job on my garage door

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Donna Falkowski

Google 1 2 3 4 5
Bear, DE 06/03/2025

Bob called and was ahead of schedule. He was very professional, explained our options in detail as well as the cost and got to work. Everything was fine in the time frame he said and the work was done well. We definitely recommend Bob and Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Gregory Harris

Google 1 2 3 4 5
Middletown, DE 05/31/2025

I had an emergency with a cable on the garage door snapping in a new home. Could not get any Builder service to deal with the emergency. Precision was our garage door contact in the previous home. They once told me if I ever had any problems to give them a call. I did and they looked in the system confirmed that I was a former customer and sent out an emergency technician to solve my problem within one hour. That is service Beyond any expectation but one I felt they would offer me and they did.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Matthew Drysdale

Google 1 2 3 4 5
Hockessin, DE 05/30/2025

Bob Strauss was professional polite and knowledgeable. Explained options and installed a new garage door opener without issue.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Eric Markowski

Google 1 2 3 4 5
Middletown, DE 05/30/2025

Quick, professional, and knowledgeable!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Dennis Dionisi

Google 1 2 3 4 5

Bob was very efficient and personable and answered every question; 5 Stars

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Daniel Schiffman

Google 1 2 3 4 5
Middletown, DE 05/27/2025

Bob showed up right on time, managed to not only fix the motor after a recent power surge, but showed me a few things in terms of basic maintenance. Wasnt overly salesy which I appreciated, but did walk me through a few upgrades to our older system that we may want to consider down the road. Will definitely be going with precision garage door for those upgrades.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Karen Austin

Google 1 2 3 4 5
Bear, DE 05/20/2025

Working with Precision Garage Door of Delaware & Eastern Shore Maryland couldnt have been better. Couldnt believe how quickly they responded to my first call and then getting the new door in and scheduled the job. Dylan was great, he programmed the key pad to the code I requested and also programed the button in my car. Thanks for a great experience.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger

Install Technician: Dylan Younger

Service: New Doors

David Ferguson

Google 1 2 3 4 5
Middletown, DE 05/19/2025

Bob Strauss was a wonderful technician. He fit us into his schedule several hours earlier than expected, knew what the problem was immediately, made the repairs and completed the job expeditiously. Thank you so much Precision Garage Doors and Bob Strauss.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

David Kohan

Google 1 2 3 4 5
Newark, DE 05/17/2025

Tim was awesome at diagnosing the problem. Something electronic with my 21 year old motor and door wouldnt open. Replaced motor, remotes, key pad and wall switch in 1.5 hours. He was on time, very thorough, polite and professional. Communication thru phone, text, email was superior. Would call again without any reservations!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Maria Bonder

Google 1 2 3 4 5
Hockessin, DE 05/08/2025

Taylor Bartow is awesome professional and experienced. Totally awesome.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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