4.9 1 2 3 4 5 539 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 5

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 491 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers consistently praising fast response times, professional and knowledgeable technicians, clear explanations of repair options, and efficient same-day service. Reviews also frequently mention courteous communication, easy scheduling, and workmanship that leaves garage doors, openers, and related systems working smoothly. A smaller set of reviews highlights fair or reasonable pricing and strong value, while repeat customers note reliable follow-through and a consistently dependable experience.

What Customers in Your Area Mention Most

Responsiveness (171) Customers frequently praise how quickly Precision Garage Door responds, often with same-day or next-day appointments and fast arrival after a call. Professionalism (165) Reviews consistently describe technicians as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (151) Customers often mention that technicians quickly diagnose issues, know what they are doing, and explain repairs clearly and confidently. Speed (137) Many reviews highlight fast repairs and efficient completion of jobs, often noting that work was finished quickly or in a single visit. Communication (126) Customers appreciate clear explanations, arrival updates, ETA texts or calls, and technicians who walk them through findings and options. Service (118) Reviews frequently praise the overall customer service experience, including helpfulness, attentiveness, and a no-pressure approach. Friendliness (111) Technicians are often described as friendly, personable, kind, and easy to work with, which customers value highly. Workmanship (103) Customers report solid repairs and installations, with doors, openers, springs, and hardware working smoothly after service. Value (42) Some customers specifically note fair or reasonable pricing, transparent quotes, and good value for the service provided.

Recent Reviews from New Castle, DE

Dwayne Roberts

Facebook 1 2 3 4 5
Middletown, DE 10/22/2025

Called Precision on Tuesday , set up an appointment for Wednesday morning and they came out on time with an update before arrival that they were on their way and the technician Tim called as he was arriving. Very professional and knowledgeable.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Richard Green

Google 1 2 3 4 5
Middletown, DE 10/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Bill Buckingham

Google 1 2 3 4 5
Middletown, DE 10/20/2025

Tier-1 level support! I was truly impressed by the Precision Door technicians, namely Brendan and Richard, who removed our two original garage doors and replaced them with the highest-quality Olympiad premium doors. They were absolutely professional, courteous, timely, and exceptionally efficient. Brendan even set up my phone app afterwards to ensure I was fully-connected and took time with me to ensure I understand and could perform semi-annual maintenance by ensuring the rollers were properly lubricated. Precision exceeded my expectations with exceptional customer service, rapid response time, and the kind of personal attention I dont see too often. Id like to personally thank the team that answered my call for an estimate, Rich, who came out to perform the estimate, and everyone else who sped this process along to an outstanding delivery and installation. (Reference Project 128680113) You guys are the bestthank you! BB

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: New Doors

Gwen Smith

Google 1 2 3 4 5
Wilmington, DE 10/11/2025

Exact service and repaired garage door all in the same first visit.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Gary Cain

Google 1 2 3 4 5
Wilmington, DE 10/09/2025

Dylan replaced our unusable, broken garage door quickly, with great care and minimal bother, and was very friendly. The new door looks great and works smoothly. I highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Keith Pierce

Google 1 2 3 4 5
Wilmington, DE 10/09/2025

They came out when they said they would and their rep was professional and got the job done. I would recommend them to anyone who needs to have garage repairs done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Kim Sporay

Google 1 2 3 4 5
Middletown, DE 10/04/2025

Absolutely the best...kind of an emergency call and here within hours...thanks Precision Garage Door of Delaware

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Robert Sporay

Google 1 2 3 4 5
Middletown, DE 10/04/2025

Great

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Mary Higgins

Google 1 2 3 4 5
Newark, DE 10/03/2025

Prompt and friendly service to fix a broken spring on our garage door opener. Great service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Russ Hale

Google 1 2 3 4 5
Wilmington, DE 10/02/2025

Young man was thorough and very knowledgeable. My wife and I were very impressed.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Meg Kennedy

Google 1 2 3 4 5
Newark, DE 10/02/2025

We had Taylor from Precision Door identify and replace our garage door motor (lift master), spring and replace the rubber on bottom of door. He was fantastic!! Knowledgeable, personable, and efficient. Great quote for all that we had done! Fixed it same day! Precision is lucky to have him as a technician! I would recommend Precision on his work alone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Bill Page

Google 1 2 3 4 5
Wilmington, DE 10/01/2025

Great service and disposition

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Vikki Dulin

Google 1 2 3 4 5
Wilmington, DE 09/29/2025

Tim was so helpful and knowledgeable too service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Paul Robinson

Google 1 2 3 4 5
Bear, DE 09/28/2025

My spring broke last night. I called today and they had an appointment today and for the cheapest price. The technician was professional and quoted me the same price mentioned on the phone by the representative. Did not pressure me and I would use them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Elizabeth Mcdonough

Google 1 2 3 4 5
Newark, DE 09/25/2025

I recently had my cable on my garage door snap, so I read reviews on Google and selected Precision Garage doors of Delaware based on the high ratings and positive reviews. I am glad that I did, as I have had a positive experience from start to finish. They scheduled me as quickly as possible and let me know when the technician would be coming and sent a picture of Jorge Creech. He called when he was 30 minutes away to let me know when he would be arriving, which was well within the timeframe I was given. He quickly assessed the issue and told me that he would be putting in the order for the new hardware and garage door. I receive an email from the company that it would be 4 weeks before their warehouse received the garage door and that they would be installing it within a week of receipt. After the installation was scheduled, I received an email informing me when the technician would be coming and then sent me a picture of Dylan Younger who also arrived well within the range that was given and who also called me while en route. He worked very hard and made sure that everything was perfect and that I was completely satisfied. I appreciate the communication from the company emails and the calls from the techs and how thorough Dylan was. The garage door looks great from the inside and outside, and a neighbor has already asked what company I used!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

James Desmond

Google 1 2 3 4 5
Middletown, DE 09/24/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Matt L.

Yelp 1 2 3 4 5
Bear, DE 09/24/2025

Taylor was great. He gave me a number of options and ultimately fixed my problem. I highly recommend precision garage door. I have used them for more than a decade.

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Al Wieand

Google 1 2 3 4 5
Wilmington, DE 09/17/2025

Just received an estimate from Precision on a new garage door and opener. Prior to the appointment, I received a phone call, a text massage and an email alerting me of Tims arrival. There was even a picture of Tim that made me feel more comfortable. He arrived promptly on the agreed upon time and, within 30 minutes, I had a full quote with a number of options for my garage

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: New Doors

Elmer Saxton

Google 1 2 3 4 5
Newark, DE 09/15/2025

The person that came to replace the electric door opener, and remotes was very good. He understood what I needed, accomplished the work in good time and I am satisfied with his service. The old garage door opener was oner 40 years old.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Marko Strukelj

Google 1 2 3 4 5
Wilmington, DE 09/15/2025

Competent work and timely service. Good job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

John Kane

Google 1 2 3 4 5
Middletown, DE 09/14/2025

Tech was outstanding very professional (Matthew Taylor) Great workmanship, answered all questions and gave estimate perfectly. High recommend this garage door business Thank you so much !!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tom Garcia

Google 1 2 3 4 5
Middletown, DE 09/12/2025

Taylor and Tony performed in a very professional and friendly manner. It was incredible how smoothly the installation went. They were both very courteous, and walked me through all the programming steps. Based solely on their work ethics, I will never recommend another garage door company to anyone. They both deserve a raise!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Malikah Givens

Google 1 2 3 4 5
Bear, DE 09/11/2025

He was great and polite and made me feel at ease

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Eulo Paredes

Google 1 2 3 4 5
Middletown, DE 09/09/2025

Hey! Jorge did an excellent job installing my garage door opener. He was very courteous. And, I could see he knew his job very well. He informed me about the available models, pricing and information I needed to make my decision. My neighbor recommended Precision Door Services. I am happy I listened. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Oliver Childs

Google 1 2 3 4 5
Wilmington, DE 09/06/2025

Bob was early to my residence, professional & polite. He explained everything that was wrong & the fix.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sean Franek

Facebook 1 2 3 4 5
Bear, DE 09/04/2025

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sean Franek

Google 1 2 3 4 5
Bear, DE 09/04/2025

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Thomas Defino

Facebook 1 2 3 4 5
Wilmington, DE 09/03/2025

Josh was on time extremely professional. I would use this company again and again! Great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Gaurang Shah

Google 1 2 3 4 5
Middletown, DE 09/03/2025

Technician was punctual, very clear in explaining the problems, provided different alternatives and efficiently finished the work quickly, neatly and made sure everything worked smoothly before completing the work. Definitely recommend this business

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gary Legreid

Google 1 2 3 4 5
Newark, DE 09/03/2025

My garage door jammed and trapped my car inside shortly before noon. I called Precision Garage Door and they were able to schedule a service appointment between 2 and 4 that day. When the original technician was delayed, another was assigned. Taylor Bartow arrived within the original time period and promptly assessed the failure. He reviewed possible repair approaches and proceeded with the selected repair. After completing the repair, he answered my questions and made sure I was satisfied with the repairs. Excellent work with a focus on customer satisfaction.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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