4.9 1 2 3 4 5 524 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 5

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 476 most recent customer reviews

Customers across New Castle and nearby communities consistently describe Precision Garage Door of Delaware as prompt, professional, and highly knowledgeable. Reviews highlight fast scheduling, same-day service, clear explanations of repair options, and efficient workmanship that gets garage doors, openers, springs, and new installations working reliably. Many customers also praise the team’s courteous, friendly approach, strong communication, and well-organized service experience from booking through completion.

What Customers in Your Area Mention Most

Professionalism (235) Reviewers frequently describe the technicians and staff as professional, courteous, respectful, and well-managed throughout the service experience. Responsiveness (181) Customers repeatedly praise quick follow-up, fast scheduling, and getting help soon after calling or booking online. Speed (166) Many reviews emphasize same-day or next-day service, rapid arrivals, and fast completion of repairs and installations. Expertise (159) Reviewers consistently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately. Communication (142) Customers value the clear explanations, updates, arrival notices, photos, and step-by-step walkthroughs provided before and during service. Service (136) Reviews commonly praise the overall customer service experience as helpful, attentive, pleasant, and easy to work with. Workmanship (121) Customers often mention quality repairs and installations, noting that the work is done neatly, efficiently, and to a high standard. Trustworthiness (84) Reviewers appreciate honest evaluations, straightforward recommendations, and a no-pressure approach that helps them feel confident in the work. Value (52) A recurring theme is fair or reasonable pricing and quotes that customers felt matched the service received.

Recent Reviews from New Castle, DE

James Desmond

Google 1 2 3 4 5
Middletown, DE 09/24/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Matt L.

Yelp 1 2 3 4 5
Bear, DE 09/24/2025

Taylor was great. He gave me a number of options and ultimately fixed my problem. I highly recommend precision garage door. I have used them for more than a decade.

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Al Wieand

Google 1 2 3 4 5
Wilmington, DE 09/17/2025

Just received an estimate from Precision on a new garage door and opener. Prior to the appointment, I received a phone call, a text massage and an email alerting me of Tims arrival. There was even a picture of Tim that made me feel more comfortable. He arrived promptly on the agreed upon time and, within 30 minutes, I had a full quote with a number of options for my garage

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: New Doors

Elmer Saxton

Google 1 2 3 4 5
Newark, DE 09/15/2025

The person that came to replace the electric door opener, and remotes was very good. He understood what I needed, accomplished the work in good time and I am satisfied with his service. The old garage door opener was oner 40 years old.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Marko Strukelj

Google 1 2 3 4 5
Wilmington, DE 09/15/2025

Competent work and timely service. Good job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

John Kane

Google 1 2 3 4 5
Middletown, DE 09/14/2025

Tech was outstanding very professional (Matthew Taylor) Great workmanship, answered all questions and gave estimate perfectly. High recommend this garage door business Thank you so much !!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Tom Garcia

Google 1 2 3 4 5
Middletown, DE 09/12/2025

Taylor and Tony performed in a very professional and friendly manner. It was incredible how smoothly the installation went. They were both very courteous, and walked me through all the programming steps. Based solely on their work ethics, I will never recommend another garage door company to anyone. They both deserve a raise!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Malikah Givens

Google 1 2 3 4 5
Bear, DE 09/11/2025

He was great and polite and made me feel at ease

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Eulo Paredes

Google 1 2 3 4 5
Middletown, DE 09/09/2025

Hey! Jorge did an excellent job installing my garage door opener. He was very courteous. And, I could see he knew his job very well. He informed me about the available models, pricing and information I needed to make my decision. My neighbor recommended Precision Door Services. I am happy I listened. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Oliver Childs

Google 1 2 3 4 5
Wilmington, DE 09/06/2025

Bob was early to my residence, professional & polite. He explained everything that was wrong & the fix.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sean Franek

Facebook 1 2 3 4 5
Bear, DE 09/04/2025

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sean Franek

Google 1 2 3 4 5
Bear, DE 09/04/2025

Really nice work. Called on a Wednesday afternoon and set up a visit for Thursday morning. Arrived perfectly on time after calling ahead. We had two extremely old garage openers to be replaced. Assessed the setup and didnt try to oversell. Two hours later and we were all set. Very professional and knowledgeable. Tech was Bob. Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Thomas Defino

Facebook 1 2 3 4 5
Wilmington, DE 09/03/2025

Josh was on time extremely professional. I would use this company again and again! Great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Gaurang Shah

Google 1 2 3 4 5
Middletown, DE 09/03/2025

Technician was punctual, very clear in explaining the problems, provided different alternatives and efficiently finished the work quickly, neatly and made sure everything worked smoothly before completing the work. Definitely recommend this business

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gary Legreid

Google 1 2 3 4 5
Newark, DE 09/03/2025

My garage door jammed and trapped my car inside shortly before noon. I called Precision Garage Door and they were able to schedule a service appointment between 2 and 4 that day. When the original technician was delayed, another was assigned. Taylor Bartow arrived within the original time period and promptly assessed the failure. He reviewed possible repair approaches and proceeded with the selected repair. After completing the repair, he answered my questions and made sure I was satisfied with the repairs. Excellent work with a focus on customer satisfaction.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

James Furlow

Google 1 2 3 4 5
Bear, DE 09/01/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Andrea Perry

Google 1 2 3 4 5
Middletown, DE 08/30/2025

Bob Strauss installed a new garage motor after ascertaining the nature of the problem. Excellent demeanor, workmanship and knowledge. Much appreciated!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Mark Miller

Google 1 2 3 4 5
Wilmington, DE 08/29/2025

Tim showed up as promised and fixed our balky garage door quickly. If you need quick service and can't afford to wait 1-2 weeks, Precision Garage Door is the way to go.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Bonnie Yeatman

Google 1 2 3 4 5
Hockessin, DE 08/28/2025

Jorge was helpful and pleasant to work with. He quickly identified and fixed the problem with our garage door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Frank Perko

Facebook 1 2 3 4 5
Wilmington, DE 08/26/2025

Great work clean and respectful awesome jobb

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: New Doors

Peter Crisona

Google 1 2 3 4 5
Newark, DE 08/26/2025

Matt Taylor was very professional, and he diagnosed the problem, and fixed it effortlessly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Jarrett Avena

Google 1 2 3 4 5
Wilmington, DE 08/22/2025

Tim was timely, professional and knowledgeable. Thank you for installing our new door this morning, Tim.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Stephen Sheehy

Google 1 2 3 4 5
Wilmington, DE 08/22/2025

Matt was a fabulous technician. He took the time to explain the hardware and app. I am happy with the new smart garage door opener installed.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Rob Specter

Google 1 2 3 4 5
Newark, DE 08/22/2025

Brendan Male at Precision Garage Door of Delaware and Eastern Shore Maryland is THE pro you need to guide you through the garage door replacement decision process. He is thoroughly professional and knowledgeable about his products and those of competitors. Brendan helped us understand aesthetic implications of our choices, and were delighted with the outcome. He quoted clear option sets at various price points, and kept us apprised during the ordering process. He did a first-rate installation job for us. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Samuel Dennis

Google 1 2 3 4 5
New Castle, DE 08/17/2025

My technician was Taylor. He called and provided the time that he would arrive. He was prompt, professional, courteous and polite. Even though I was only having the rubber on the bottom of my garage door replaced, Taylor performed a complete inspection of the entire door and gave sound recommendations. Im happy to provide this glowing feedback for Taylor, since I feel that he provided outstanding service and should be commended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Valerie Gilliam

Google 1 2 3 4 5
Wilmington, DE 08/16/2025

I called Precision today about a squeaky noise that the garage door just began making. They were able to send someone same day! My technician Bob Strauss was great. He identified the problem, made an adjustment and oiled it and no more noise. He was polite and kind.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Lawrence Rogers

Google 1 2 3 4 5
Middletown, DE 08/15/2025

Rob T came out to my home today and it was one the best experiences I've had with a tech. My garage door has been having issues for over a year now. I had over 3 techs come out and all they wanted to do was upcharge me on services that were not needed. Rob took the time out to show me exactly what was needed to get the job done with no hassle. This is how you do business. If I could give 10 stars I would. Thanks again Precision and Rob T for your fast and efficient service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Theresa Clendening

Google 1 2 3 4 5
Wilmington, DE 08/14/2025

Matthew Taylor is AWESOME!! He is very understanding and caring about the homeowner needs!! He goes above and beyond the call of duty to please the homeowner !!! He is always on time never late! Very pleasant young man!! Willing to help you out in anyway he can!! I will definitely call Precision Garage Door of Delaware for all my garage door issues and definitely ask for Matthew Taylor!!! Thank You

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Michael Sayer

Google 1 2 3 4 5
Claymont, DE 08/13/2025

Robert Turner was punctual, professional, knowledgeable, and thorough.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Dave Widdoes

Google 1 2 3 4 5
Wilmington, DE 08/12/2025

Came home on Saturday night after dinner and I had to crawl under the door which opened about a foot. One of the torsion springs had broken. Scheduled a repair for today with Precision Garage Door. The tech named Rob called and said he would arrive in about 15 minutes. Very personable, polite, and thorough with his analysis and estimates. He have everthing resolved in about 45 minutes. Very pleased..

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973