Garage Door Repair in New Castle, DE - Page 5

Gaurang Shah

Technician was punctual, very clear in explaining the problems, provided different alternatives and efficiently finished the work quickly, neatly and made sure everything worked smoothly before completing the work. Definitely recommend this business

Gary Legreid

My garage door jammed and trapped my car inside shortly before noon. I called Precision Garage Door and they were able to schedule a service appointment between 2 and 4 that day. When the original technician was delayed, another was assigned. Taylor Bartow arrived within the original time period and promptly assessed the failure. He reviewed possible repair approaches and proceeded with the selected repair. After completing the repair, he answered my questions and made sure I was satisfied with the repairs. Excellent work with a focus on customer satisfaction.

Andrea Perry

Bob Strauss installed a new garage motor after ascertaining the nature of the problem. Excellent demeanor, workmanship and knowledge. Much appreciated!!!

Mark Miller

Tim showed up as promised and fixed our balky garage door quickly. If you need quick service and can't afford to wait 1-2 weeks, Precision Garage Door is the way to go.

Bonnie Yeatman

Jorge was helpful and pleasant to work with. He quickly identified and fixed the problem with our garage door.

Frank Perko

Great work clean and respectful awesome jobb

Peter Crisona

Matt Taylor was very professional, and he diagnosed the problem, and fixed it effortlessly.

Jarrett Avena

Tim was timely, professional and knowledgeable. Thank you for installing our new door this morning, Tim.

Stephen Sheehy

Matt was a fabulous technician. He took the time to explain the hardware and app. I am happy with the new smart garage door opener installed.

Rob Specter

Brendan Male at Precision Garage Door of Delaware and Eastern Shore Maryland is THE pro you need to guide you through the garage door replacement decision process. He is thoroughly professional and knowledgeable about his products and those of competitors. Brendan helped us understand aesthetic implications of our choices, and were delighted with the outcome. He quoted clear option sets at various price points, and kept us apprised during the ordering process. He did a first-rate installation job for us. Highly recommend!

Samuel Dennis

My technician was Taylor. He called and provided the time that he would arrive. He was prompt, professional, courteous and polite. Even though I was only having the rubber on the bottom of my garage door replaced, Taylor performed a complete inspection of the entire door and gave sound recommendations. Im happy to provide this glowing feedback for Taylor, since I feel that he provided outstanding service and should be commended!

Valerie Gilliam

I called Precision today about a squeaky noise that the garage door just began making. They were able to send someone same day! My technician Bob Strauss was great. He identified the problem, made an adjustment and oiled it and no more noise. He was polite and kind.

Lawrence Rogers

Rob T came out to my home today and it was one the best experiences I've had with a tech. My garage door has been having issues for over a year now. I had over 3 techs come out and all they wanted to do was upcharge me on services that were not needed. Rob took the time out to show me exactly what was needed to get the job done with no hassle. This is how you do business. If I could give 10 stars I would. Thanks again Precision and Rob T for your fast and efficient service.

Theresa Clendening

Matthew Taylor is AWESOME!! He is very understanding and caring about the homeowner needs!! He goes above and beyond the call of duty to please the homeowner !!! He is always on time never late! Very pleasant young man!! Willing to help you out in anyway he can!! I will definitely call Precision Garage Door of Delaware for all my garage door issues and definitely ask for Matthew Taylor!!! Thank You

Michael Sayer

Robert Turner was punctual, professional, knowledgeable, and thorough.

Dave Widdoes

Came home on Saturday night after dinner and I had to crawl under the door which opened about a foot. One of the torsion springs had broken. Scheduled a repair for today with Precision Garage Door. The tech named Rob called and said he would arrive in about 15 minutes. Very personable, polite, and thorough with his analysis and estimates. He have everthing resolved in about 45 minutes. Very pleased..

Michele Rago

Great Job! Tim knows what hes doing and was professional and resolved our issue quickly and the price was fair. Thank you!!!

Rory Boulden

Precision Garage Door quickly dispatched a technician to service our door. Taylor arrived promptly and had a wonderful attitude. He quickly assessed the problem and fixed the broken parts. This was my first time working with PGD and I was very pleased with the experience.

Tom Moloney

The torsion spring on our garage door snapped, and I called Precision Garage Door to come and undertake the repairs. I had seen their trucks in our neighborhood before this on various occasions and read reviews ahead of time (just in case I ever needed them). Suddenly I needed someone, so PGD was the first I called. Matthew Taylor was the technician and he was polite, responsive to questions, and listened. He heard me talk about how noisy the door had been before the spring snapped, and proceeded to walk me through the reasons why that could be. We ended up getting some additional parts replaced along with the springs, and I must say the end result is wonderful. The garage door seems so quiet now compared to before. So much better. Great job and thanks to Matthew for the very pleasant interaction. I actually learned a lot about the mechanics of garage doors and that always helps. I know who I am calling next time I need garage door work.

Michael Farrell

Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend

Dawn Dibiaso

All around excellence!!!! The technician, Robert Turner, arrived just a few hours after my call. He was very polite & professional. My garage opener works better than new. Outstanding work Robert. Thank you!!!

John Clifton

The technician was thorough and gave an valuable overview of our garage doors condition and maintenence requirements. Highly recommended.

Scott Cherry

Called and got a same day appointment with a window of 2:00-4:00. After calling to let me know he'd be about 30 minute late, the technician didn't show up around 6:00 PM. The repair was more extensive than expected and he gave me a few estimates that were significantly overpriced and presented in a confusing way. Ultimately I went with another company that did a great job and was about 1/3 the price. Update: received a call from Precision after the review and they took the feedback and seemed genuinely interested in making things right. It's possible I just got the wrong tech on the wrong day.

Taylor Sloniewski

Precision door was a great experience, they were prompt with information, on time. Would do business again.

Brian Sweeney

Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.

Wayne Shufelt

Every company should have an employee like Matthew Taylor. When our garage door opener motor broke, Matthew was at my house by noon that day. He did a super job quickly and went over in detail about the features of our new opener. He was truly professional and I wish all service people were as competent as Matthew. You have a great employee, don't lose him.

Frank Sutman

Service was very prompt, with Rich Clemente arriving 90 mins after my call to schedule. He was personable and professional in completing a spring system replacement on our 20-year old garage door.

Unnati Sapre

Matthew was very knowledgeable and professional. Assessed the problem and explained garage door opener replacement options to me. Replacement was done quickly. Glad to have a working garage door again. Highly recommend Precision

Bernice Sims

Timely, professionally, and courteous.