4.9 1 2 3 4 5 555 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 5

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 502 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers repeatedly praising fast response, prompt arrival, knowledgeable technicians, and clear communication. Reviews also consistently highlight professional, courteous service, thorough diagnostics, efficient repairs and installations, and a low-pressure approach that gives customers options and confidence in the work. Many customers describe the company as reliable and easy to work with for both routine service and urgent garage door problems.

What Customers in Your Area Mention Most

Responsiveness (170) Customers frequently praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day service, fast callbacks, and short wait times for urgent repairs. Professionalism (165) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (149) Customers repeatedly note that technicians are knowledgeable, skilled, and able to diagnose problems accurately while explaining what is going on in clear terms. Communication (126) Reviewers appreciate the clear communication, including arrival updates, ETA texts or calls, detailed explanations, and step-by-step guidance on repairs and options. Speed (121) Many reviews mention quick repairs and efficient work completion, with technicians often finishing the job in a short visit or the same day. Service (114) Customers consistently praise the overall service experience, especially friendly interactions, helpful staff, and a low-pressure approach to recommendations and sales. Reliability (78) Reviewers describe the company as dependable and consistent, often returning for repeat service because the work is completed as promised and problems are resolved. Workmanship (77) Customers commonly highlight high-quality repairs and installations, noting that doors, openers, springs, and hardware are fixed correctly and working smoothly afterward. Value (36) Several reviews specifically mention fair or reasonable pricing, good quotes, and strong value for the quality of service received.

Recent Reviews from New Castle, DE

Ernie Frisicchio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 03/26/2026

Great experience. He was honest, professional and had great ideas.

Service: General Service

Roseann DiPilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 03/26/2026

My new car would not sync to the garage door opener. I had followed directions and even returned to the dealership to have and watch the salesman sync it. No luck. after month of struggling with it I called Precision. I got an appointment for the following day. Jorge called in advance as promised, showed up within the promised time frame and quickly accomplished the task. I am impressed and thrilled.

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Matthew Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bear, DE 03/24/2026

Service technician was nice, but the price quoted was premium pricing for a midrange job. No free estimates, you have to pay $75 for and estimate then get overpriced quote. Precision, you really need to do better. Shameful

Taylor Bartow

Service Technician: Taylor Bartow

Service: Garage Door Opener Install

Product: Garage Door Opener

ANDY KACMAR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hockessin, DE 03/24/2026

Tim Straus was courteous and professional. He quoted me three options and let me decide which to pursue. He approached the job like he knew what he was doing and got it done quickly.

Tim Strauss

Lead Technician: Tim Strauss

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 03/23/2026

Bob Strauss, Did an Outstanding job. He was friendly, knowledgeable & professional. Thank You

Bob Strauss

Lead Technician: Bob Strauss

Service: Broken Garage Door Spring Repair

Product: Rollers

Frances Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 03/20/2026

The tech Bob Strauss was professional and pleasant. He explained everything and was done after some adjustments were made to the garage door opener.I was also made aware what to expect in the future in regard for the need of a new system.

Bob Strauss

Lead Technician: Bob Strauss

Service: Garage Door Opener Repair

Barbara Pelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 03/19/2026

Precision Door responded quickly. Bob did a great job determining the issue, gave options and quickly repaired everything

Bob Strauss

Lead Technician: Bob Strauss

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jim Talley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilmington, DE 03/19/2026

I was really impressed with how quickly you arrived after I called, I was also impressed with Tim. He was very professional as well as friendly and polite. I would recommend you company to anyone who has a garage door problem. Jim Talley

Tim Strauss

Lead Technician: Tim Strauss

Service: Broken Garage Door Spring Repair

Joan/Alan Irwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, DE 03/16/2026

Precision has consistently provided prompt and dependable service. The technician arrived on time, explained what had to be done and completed the job in a timely manner.

Bob Strauss

Lead Technician: Bob Strauss

Service: Garage Door Repair

David Moore

Google 1 2 3 4 5
Wilmington, DE 10/28/2025

Excellent service on my broken garage door springs and motor today by Trevor. My lifetime warranty covered everything. precision door is a great company and I highly recommend them.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Kevin Rogers

Google 1 2 3 4 5
Townsend, DE 10/27/2025

Fast on-time, Great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Xuekai Zhang

Google 1 2 3 4 5
Newark, DE 10/25/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware (Newark) a great rating!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Luba Berbeza

Google 1 2 3 4 5
Wilmington, DE 10/23/2025

Tim was a pleasure to work with. He explained what was necessary to get my garage door opener back to functioning. He is a great asset to your company. Tim, keep up the good work!! Luba Berbeza

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Dominic Campagnola

Google 1 2 3 4 5
Wilmington, DE 10/22/2025

The service to date has been outstanding! Very responsive and fair pricing, highly recommended!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: New Doors

Karron Jones

Google 1 2 3 4 5
New Castle, DE 10/22/2025

Good friendly service at a reasonable price. Driver had everything that needed to be replaced already on the truck. Hassle free.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Keith Henderson

Google 1 2 3 4 5
Wilmington, DE 10/22/2025

Excellent work! Kudos!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Service Technician: Brendan Male

Service: New Doors

Dwayne Roberts

Facebook 1 2 3 4 5
Middletown, DE 10/22/2025

Called Precision on Tuesday , set up an appointment for Wednesday morning and they came out on time with an update before arrival that they were on their way and the technician Tim called as he was arriving. Very professional and knowledgeable.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Richard Green

Google 1 2 3 4 5
Middletown, DE 10/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Dylan Younger

Install Technician: Dylan Younger

Service: New Doors

Bill Buckingham

Google 1 2 3 4 5
Middletown, DE 10/20/2025

Tier-1 level support! I was truly impressed by the Precision Door technicians, namely Brendan and Richard, who removed our two original garage doors and replaced them with the highest-quality Olympiad premium doors. They were absolutely professional, courteous, timely, and exceptionally efficient. Brendan even set up my phone app afterwards to ensure I was fully-connected and took time with me to ensure I understand and could perform semi-annual maintenance by ensuring the rollers were properly lubricated. Precision exceeded my expectations with exceptional customer service, rapid response time, and the kind of personal attention I dont see too often. Id like to personally thank the team that answered my call for an estimate, Rich, who came out to perform the estimate, and everyone else who sped this process along to an outstanding delivery and installation. (Reference Project 128680113) You guys are the bestthank you! BB

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Service Technician: Brendan Male

Service: New Doors

Gwen Smith

Google 1 2 3 4 5
Wilmington, DE 10/11/2025

Exact service and repaired garage door all in the same first visit.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Gary Cain

Google 1 2 3 4 5
Wilmington, DE 10/09/2025

Dylan replaced our unusable, broken garage door quickly, with great care and minimal bother, and was very friendly. The new door looks great and works smoothly. I highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Dylan Younger

Install Technician: Dylan Younger

Service: New Doors

Keith Pierce

Google 1 2 3 4 5
Wilmington, DE 10/09/2025

They came out when they said they would and their rep was professional and got the job done. I would recommend them to anyone who needs to have garage repairs done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Kim Sporay

Google 1 2 3 4 5
Middletown, DE 10/04/2025

Absolutely the best...kind of an emergency call and here within hours...thanks Precision Garage Door of Delaware

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Robert Sporay

Google 1 2 3 4 5
Middletown, DE 10/04/2025

Great

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Mary Higgins

Google 1 2 3 4 5
Newark, DE 10/03/2025

Prompt and friendly service to fix a broken spring on our garage door opener. Great service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Russ Hale

Google 1 2 3 4 5
Wilmington, DE 10/02/2025

Young man was thorough and very knowledgeable. My wife and I were very impressed.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: New Doors

Meg Kennedy

Google 1 2 3 4 5
Newark, DE 10/02/2025

We had Taylor from Precision Door identify and replace our garage door motor (lift master), spring and replace the rubber on bottom of door. He was fantastic!! Knowledgeable, personable, and efficient. Great quote for all that we had done! Fixed it same day! Precision is lucky to have him as a technician! I would recommend Precision on his work alone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Bill Page

Google 1 2 3 4 5
Wilmington, DE 10/01/2025

Great service and disposition

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Vikki Dulin

Google 1 2 3 4 5
Wilmington, DE 09/29/2025

Tim was so helpful and knowledgeable too service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Paul Robinson

Google 1 2 3 4 5
Bear, DE 09/28/2025

My spring broke last night. I called today and they had an appointment today and for the cheapest price. The technician was professional and quoted me the same price mentioned on the phone by the representative. Did not pressure me and I would use them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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