4.9 1 2 3 4 5 556 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 17

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 514 most recent customer reviews

Precision Garage Door of Delaware earns consistently strong praise across New Castle-area communities for fast response, professional technicians, clear communication, and efficient garage door and opener repairs and installations. Customers frequently mention same-day or next-day service, helpful explanations of options, clean workmanship, and a courteous, low-pressure experience. Many reviewers also highlight reliable follow-through, including warranty support, setup help, and technicians who take time to make sure everything works properly before leaving.

What Customers in Your Area Mention Most

Professionalism (205) Reviewers consistently describe the technicians as professional, courteous, polite, respectful, and easy to work with. Responsiveness (187) Customers frequently praise the company for same-day or next-day appointments, quick callbacks, and rapid dispatch when problems arise. Expertise (171) Customers often note that technicians are knowledgeable, diagnose issues quickly, and clearly explain what is wrong and how it will be fixed. Speed (160) Many customers say repairs and installations were completed quickly, often in under an hour or within the same day. Service (150) Customers frequently praise the overall customer service as friendly, helpful, attentive, and focused on making the experience easy. Communication (143) Reviews repeatedly highlight clear explanations, advance arrival notices, option breakdowns, and helpful guidance before and after the work. Workmanship (126) Reviewers describe the repairs and installations as thorough, neat, efficient, and done to a high standard with doors working smoothly afterward. Trustworthiness (84) Customers appreciate honest evaluations, transparent recommendations, no-pressure visits, and feeling confident that only needed work was suggested. Value (58) Several reviewers say pricing was fair or reasonable and note that the service felt worthwhile given the quality, warranty support, and follow-through.

Recent Reviews from New Castle, DE

Denver Gonzales

Google 1 2 3 4 5
Hockessin, DE 04/21/2024

Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Barry Schultz

Google 1 2 3 4 5
Middletown, DE 04/17/2024

Needed repairs ASAP do to a car stuck in our garage. Precision responded first thing in the morning and had all the material on their truck to repair our garage door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Service Technician: Richard Clemente

Service: General Service

Diane Harris

Google 1 2 3 4 5
Wilmington, DE 04/16/2024

Great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Service Technician: Brendan Male

Service: General Service

Nancy Farmer

Google 1 2 3 4 5
Middletown, DE 04/15/2024

Brendan was polite and on time. He was very knowledgeable.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gregory Mazzotta

Google 1 2 3 4 5
Rockland, DE 04/15/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Kevin Greene

Google 1 2 3 4 5
Middletown, DE 04/14/2024

Taylor was prompt and great customer service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Jack Lefkowitz

Google 1 2 3 4 5
Wilmington, DE 04/12/2024

Very helpful and considerate. Technician did a fine job. Installed door is kind of noisy but works well. Special kudos to Justin for saving this project and to Tim for his hard work doing the installation.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: New Doors

Robert Privon

Google 1 2 3 4 5
Newark, DE 04/12/2024

Richard replaced the broken spring on my garage door. Im very happy with the prompt professional service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente

Service Technician: Richard Clemente

Service: General Service

Philip Iadisernia

Google 1 2 3 4 5
Newark, DE 04/08/2024

Great service!! Tim arrived right on schedule quickly came up with an estimate and repaired our door spring. I highly recommend him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Michael Washington

Google 1 2 3 4 5
Middletown, DE 04/05/2024

Quick fast service did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Hari Athreya

Google 1 2 3 4 5
Wilmington, DE 04/01/2024

Excellent communication and service by Tim Strauss

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Paul Bryant

Google 1 2 3 4 5
Wilmington, DE 03/29/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Jim Oneill

Google 1 2 3 4 5
Middletown, DE 03/27/2024

If you need to repair or replace your garage door, look no further than Precision Door. Outstanding customer service by professional & courteous staff. Our installer (Tim) removed the damaged door & had the new one up & operational in less than 3 hours. Answered our questions & made sure everything was functioning properly. And all at a competitive price.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: New Doors

Bruce Dodson

Google 1 2 3 4 5
New Castle, DE 03/21/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Keith Sparks

Google 1 2 3 4 5
Middletown, DE 03/21/2024

Same day service was a game changer. The experience in dealing with this company was exceptional from beginning to end. My technician, Matt Taylor, was punctual and extremely competent. He kept me advised throughtout the process. I highly recommend this company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Stacey Grim

Google 1 2 3 4 5
Wilmington, DE 03/20/2024

Precision Door was able to have a technician out the same day to replace my garage door opener. Tim was friendly, courteous, and professional. He had the job done in an hour! When I replace my garage door in the future, I will be calling Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Mikayo Sibert

Google 1 2 3 4 5
Middletown, DE 03/18/2024

Glad our neighbors recommended Precision. The tech, Bob, is polite & efficient. And so patiently worked through with us to connect WiFi and how to use it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Sandi Gennusa

Facebook 1 2 3 4 5
Townsend, DE 03/13/2024

Matt was very professional and repaired our broken garage door in a timely manner. I highly reccommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Robyn Moxham

Google 1 2 3 4 5
Newark, DE 03/13/2024

Taylor was awesome! Very thorough and very professional. Very friendly. He didnt even mind my dogs. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Peggy Nuckols

Google 1 2 3 4 5
Wilmington, DE 03/12/2024

Bob was fast, professional, and fixed the problem with my door (one I created) quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Josh Bourdon

Install Technician: Josh Bourdon

Service: New Doors

Beth Walls

Google 1 2 3 4 5
Newark, DE 03/12/2024

Easy to book a time for service; quick, efficient & friendly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Anna Ogunnaike

Google 1 2 3 4 5
Hockessin, DE 03/07/2024

Jorge was prompt and professional and took the time to demonstrate how I can make minor adjustments to the sensors on my automatic garage door myself. He took the time to lubricate the rollers on my doors. Great service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Lori West

Google 1 2 3 4 5
New Castle, DE 03/06/2024

Jorge C. was great! He called to let me know is arrival time within the range I was given. He analyzed and reviewed my garage issue. He gave me a couple of options and was able to work with me on the best fit for my situation. Since my garage was coming off the track, I weighed my options to get the job done. Jorge was knowledgeable and worked rather quickly. I would use this company again. Thanks Jorge and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Barbara Jackson

Google 1 2 3 4 5
Wilmington, DE 03/02/2024

Great service came right away. Offered options. No pressure. Very pleasant and professional Bob Strauss was great he even programmed the door to my car.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Sandra Pugh

Google 1 2 3 4 5
Middletown, DE 02/29/2024

Polite, on time, and thorough!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Magdelynne Muranga

Google 1 2 3 4 5
Wilmington, DE 02/29/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Juan Prado

Google 1 2 3 4 5
Middletown, DE 02/27/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Dylan Younger

Install Technician: Dylan Younger

Service: New Doors

Robin Mcdevitt

Google 1 2 3 4 5
Wilmington, DE 02/22/2024

Jasper came and inspected my garage door thoroughly. He explained the deficiencies he saw and what he could do to remedy and make the door safer. He came today ON TIME and proceeded to put in a new Liftmaster opener for me. He also replaced some rusted springs and rollers. He is very polite, very knowledgeable and we succeeded with this job no pressure included! He cleaned his area up perfectly and also explained all of the new remotes and keypad. Couldnt have asked for a better guy to deal with!! 5 star work!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Joseph Rose

Google 1 2 3 4 5
Townsend, DE 02/22/2024

I made an online appointment with Precsion garage doors after our garage door spring broke. I received a call from Tim the next day and he showed during the time frame I had selected. He showed me my options and had the garage door up and running in less then an hour. Perfect service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Barbara Jackson

Google 1 2 3 4 5
Wilmington, DE 02/22/2024

I called at 8 and even though it wasnt an emergency they came within 30 minutes. Of course the garage door was working again but he correctly diagnosed the problem gave me three options and fixed it within an hour. The door is 27 years old and its finally programmed to my car Bob Strauss was great, pleasant and professional. Thank you Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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