4.9 1 2 3 4 5 536 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 18

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 491 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers consistently praising fast response times, professional and knowledgeable technicians, clear explanations of repair options, and efficient same-day service. Reviews also frequently mention courteous communication, easy scheduling, and workmanship that leaves garage doors, openers, and related systems working smoothly. A smaller set of reviews highlights fair or reasonable pricing and strong value, while repeat customers note reliable follow-through and a consistently dependable experience.

What Customers in Your Area Mention Most

Responsiveness (171) Customers frequently praise how quickly Precision Garage Door responds, often with same-day or next-day appointments and fast arrival after a call. Professionalism (165) Reviews consistently describe technicians as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (151) Customers often mention that technicians quickly diagnose issues, know what they are doing, and explain repairs clearly and confidently. Speed (137) Many reviews highlight fast repairs and efficient completion of jobs, often noting that work was finished quickly or in a single visit. Communication (126) Customers appreciate clear explanations, arrival updates, ETA texts or calls, and technicians who walk them through findings and options. Service (118) Reviews frequently praise the overall customer service experience, including helpfulness, attentiveness, and a no-pressure approach. Friendliness (111) Technicians are often described as friendly, personable, kind, and easy to work with, which customers value highly. Workmanship (103) Customers report solid repairs and installations, with doors, openers, springs, and hardware working smoothly after service. Value (42) Some customers specifically note fair or reasonable pricing, transparent quotes, and good value for the service provided.

Recent Reviews from New Castle, DE

Selvam Mascarenhas

Google 1 2 3 4 5
Hockessin, DE 01/23/2024

Quick, friendly and efficient

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lucinda Taber

Google 1 2 3 4 5
Newark, DE 01/22/2024

Excellent service. Explained options to fix the garage door

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Tj Korb

Google 1 2 3 4 5
Middletown, DE 01/18/2024

Eric was great! Super helpful and knowledgeable. Made recommendations and worked with me to find the solution to the problem. Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mario Iacono

Google 1 2 3 4 5
Wilmington, DE 01/17/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

John Pumphrey

Google 1 2 3 4 5
Wilmington, DE 01/15/2024

I wouldnt use any other company! Reliable. Responsive. Technicians are often long time employees. Tim Strauss was every bit the professional.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Jim Donato

Google 1 2 3 4 5
Wilmington, DE 01/12/2024

Tim did an awesome job!!! They came out within an hour and replaced the springs on my door...Made it look easy. Thanks, and appreciate the great service!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Debbie Ryan

Google 1 2 3 4 5
Newark, DE 01/09/2024

Taylor diagnosed the problem, gave me options, and rebuilt the garage door system same day. Top notch quality and professionalism!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Andrea Perry

Google 1 2 3 4 5
Middletown, DE 01/09/2024

Truly satisfied with the services provided by Bob Strauss. Mr. Strauss, very knowledgeable and skilled, assessed our garage problem, provided multiple options and repaired the problem expeditiously. Much appreciated.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Jim Wilburn

Google 1 2 3 4 5
Bear, DE 01/08/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Chris Gillis

Google 1 2 3 4 5
Wilmington, DE 01/08/2024

Technician Tim Strauss was excellent! He was very prompt, knowledgeable and courteous. I actually dealt with another company several years ago for our original garage door opener, and I attempted to contact them this time to update the opener, however they never answered their phone - I tried multiple times. I moved on and contacted Precision Garage Door, and Im very glad I did. I highly recommend Precision Garage Door of Delaware & Eastern Shore Maryland and technician Tim Strauss.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Brian Jones

Google 1 2 3 4 5
Townsend, DE 01/06/2024

Needed service quickly late one Friday evening. Trevor came out early Saturday morning and fixed our garage door. Personable and professional service. A+

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Josh Wilson

Google 1 2 3 4 5
Middletown, DE 01/05/2024

Great service. Taylor Bartow was my tech today. He was on time, polite, and gave me a ton of options. While I only did the one thing needed for the repair and didnt get anything else, he still showed me a ton of respect. Great work, would absolutely use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

St T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 01/04/2024

Job done fast and correct.

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Patricia Perkins

Google 1 2 3 4 5
New Castle, DE 01/04/2024

It was an excellent experience! Tim was efficient, professional, congenial and a great teacher. He was patient and kind with me. He left me feeling confident in his performance and my new equipment.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gordon Jeremiah

Google 1 2 3 4 5
Middletown, DE 01/03/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Elaine Szumowski

Google 1 2 3 4 5
Newark, DE 12/10/2023

Just had Taylor B repair my door & he was awesome! Made adjustments & then walked me thru everything. Very professional, courteous & helpful. Highly recommend Precision Garage Doors!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Danni Lyu

Google 1 2 3 4 5
Newark, DE 10/13/2023

Absolutely a five-star review! They were fast, punctual, and even helped me solve the problem. They replaced a spring under warrantythank you! Ill definitely choose this company again next time!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Andrew Straus

Google 1 2 3 4 5
Hockessin, DE 09/19/2023

Excellent service, very happy with personal and company

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Jack Peyton

Google 1 2 3 4 5
Newark, DE 09/14/2023

We needed the works - new garage door, opener, and track system. Our technician Josh was excellent - he worked through the day setting everything up and when our new garage was completed went over all the details. I would definitely recommend Precision Garage Door. Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Glen Ragan

Google 1 2 3 4 5
Middletown, DE 09/01/2023

Matthew Taylor of Precision Garage Door of Delaware fixed our broken garage door by replacing the torsion spring that had broken. He also recommended replacing the other parts of the 20+ year old garage door. After he completed replacing all the parts, he also made sure the door was balanced and made adjustments to the garage door opener so that it practically made no noise as it opened or closed! It felt like getting a brand new garage door! Jorge Creech of Precision Garage Door of Delaware came to the house to adjust the door so that there was no gap at the top of the door. This only took him about 15-20 minutes and was at no charge. Thanks to Jorge for coming to my house less than 2 hours after I called and for the quick adjustment!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Dale King

Google 1 2 3 4 5
Wilmington, DE 08/29/2023

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Yvonne Miller

Google 1 2 3 4 5
Middletown, DE 07/14/2023

We have use their Services in the past, they response very quick and always fix our issues and have parts to complete the job.. Highly recommend!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Chetana Kripalu

Google 1 2 3 4 5
Wilmington, DE 01/08/2022

Mike was very personable, very knowledgable and has good skills. Job well done! Extremely satisfied

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Gery

Google 1 2 3 4 5
Wilmington, DE 08/08/2018

Brandon was friendly and very professional. I would recommend him anytime

Response from Brandon Falone, President Business Owner

Thanks for the fantastic feedback, Brian! We're thrilled to hear you had a great experience with Brandon. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Brendan Male

Technicians: Brendan Male

Service: General Service

Niki Hawkins

Google 1 2 3 4 5
Wilmington, DE 05/15/2017

Can I give more stars? My very high standards and expectations for service and quality were completely met by Precision Garage Door. The technician Justin was outstanding in every way.

Response from Brandon Falone, President Business Owner

Niki, were thrilled to hear that our service exceeded your high standards! Justin will be delighted to know he made such a positive impression. Thank you for your fantastic feedback and support!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Michael Oakes

Google 1 2 3 4 5
Middletown, DE 10/10/2016

Phenomenal

Response from Brandon Falone, President Business Owner

Mr. Oakes, Thank you for taking the time to submit your rating and for being a wonderful customer to us here at Precision Door Service!!

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973