4.9 1 2 3 4 5 547 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 18

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 502 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers repeatedly praising fast response, prompt arrival, knowledgeable technicians, and clear communication. Reviews also consistently highlight professional, courteous service, thorough diagnostics, efficient repairs and installations, and a low-pressure approach that gives customers options and confidence in the work. Many customers describe the company as reliable and easy to work with for both routine service and urgent garage door problems.

What Customers in Your Area Mention Most

Responsiveness (170) Customers frequently praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day service, fast callbacks, and short wait times for urgent repairs. Professionalism (165) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (149) Customers repeatedly note that technicians are knowledgeable, skilled, and able to diagnose problems accurately while explaining what is going on in clear terms. Communication (126) Reviewers appreciate the clear communication, including arrival updates, ETA texts or calls, detailed explanations, and step-by-step guidance on repairs and options. Speed (121) Many reviews mention quick repairs and efficient work completion, with technicians often finishing the job in a short visit or the same day. Service (114) Customers consistently praise the overall service experience, especially friendly interactions, helpful staff, and a low-pressure approach to recommendations and sales. Reliability (78) Reviewers describe the company as dependable and consistent, often returning for repeat service because the work is completed as promised and problems are resolved. Workmanship (77) Customers commonly highlight high-quality repairs and installations, noting that doors, openers, springs, and hardware are fixed correctly and working smoothly afterward. Value (36) Several reviews specifically mention fair or reasonable pricing, good quotes, and strong value for the quality of service received.

Recent Reviews from New Castle, DE

Marcia Reynolds

Google 1 2 3 4 5
Middletown, DE 02/03/2024

Was able to get Emergency service service on the weekend. Technician was courteous, gave me a suggestion that I greed with his expertise. Got updated equipment. Love it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Bernhardt

Google 1 2 3 4 5
Wilmington, DE 02/01/2024

Dylan Younger replaced my old wood garage door with a new light weight unit. He represented his company well and was professional, worked efficiently and made a quality installation. He gave helpful advice and helped schedule a remaining piece to complete the installation. A very good job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Rhea Tannenbaum

Google 1 2 3 4 5
Middletown, DE 01/31/2024

Tim did a great job. He was very pleasant and professional. I will definitely use your service again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Kathleen Denight

Google 1 2 3 4 5
Middletown, DE 01/30/2024

Precision Door and Richard Clemente provide quick, friendly and effective service for our garage door. Quickly and accurately problem solved and fixed the issue causing our garage door to trigger safety Which prevented it from closing. They're our only garage door people. Thanks again for restoring order to our place!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Martin Aydelott

Google 1 2 3 4 5
Wilmington, DE 01/30/2024

Tech was Ryan. Came early and worked through to mid-afternoon. Very efficient and knowledgeable. Replaced two side by side garage doors, including repair and replacement of another installers mistakes from prior installation. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Ryan Bunting

Technicians: Ryan Bunting

Service: General Service

Christina Onyrscuk

Google 1 2 3 4 5
Wilmington, DE 01/30/2024

Tim came out at the exact time of schedule, even gave a courtesy call ahead of time. Figured out the issue with the garage door opener and quickly repaired it same day. Very professional and knowledgeable. Looking forward to doing business with Precision again in the future.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Brian Jacobsmeyer

Google 1 2 3 4 5
Middletown, DE 01/29/2024

Jorge was early to the emergency call, very professional, informative of the work that needed to be done any why. He identified several errors made by the previous installer, and corrected everything in a timely manner.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Kenneth Wenke Jr

Google 1 2 3 4 5
Bear, DE 01/29/2024

Taylor was excellent in resolving the issues I was having with my garage door. He took the time to explain what he found on my 20 year old system and what I should do to resolve the problem correctly. He completed the job in about 2 hours. I will highly recommend him. Taylor is a excellent representative of your company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Norma Pressman

Google 1 2 3 4 5
Wilmington, DE 01/26/2024

My garage door opener was installed in 2017. I had a problem yesterday when my power went out and I couldnt open the door manually. Precion Door came out about two hours later and assessed the problem. They returned this morning as promised and installed the new part quickly and efficiently. No charge! Heir technician Matthew was skillful and efficient and was a pleasure to deal with. I cant recommend this company enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Kelly L.

Yelp 1 2 3 4 5
Bear, DE 01/25/2024

Ronald Hunt was our technician, he was timely, friendly and extremely knowledgeable. Excellent service. I've purchased a new house and could not get my remotes programmed, he made it easy and provided his number in case of any problems!! HIGHLY recommend this company!! Thanks Ronald!!

Response from Brandon Falone, President Business Owner

We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from Ronald. Thank you for your business!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Wayne Thorp

Google 1 2 3 4 5
Bear, DE 01/24/2024

Andrew was quick and efficient in replacing our damaged door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Selvam Mascarenhas

Google 1 2 3 4 5
Hockessin, DE 01/23/2024

Quick, friendly and efficient

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lucinda Taber

Google 1 2 3 4 5
Newark, DE 01/22/2024

Excellent service. Explained options to fix the garage door

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Tj Korb

Google 1 2 3 4 5
Middletown, DE 01/18/2024

Eric was great! Super helpful and knowledgeable. Made recommendations and worked with me to find the solution to the problem. Highly recommended!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mario Iacono

Google 1 2 3 4 5
Wilmington, DE 01/17/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

John Pumphrey

Google 1 2 3 4 5
Wilmington, DE 01/15/2024

I wouldnt use any other company! Reliable. Responsive. Technicians are often long time employees. Tim Strauss was every bit the professional.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Jim Donato

Google 1 2 3 4 5
Wilmington, DE 01/12/2024

Tim did an awesome job!!! They came out within an hour and replaced the springs on my door...Made it look easy. Thanks, and appreciate the great service!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Debbie Ryan

Google 1 2 3 4 5
Newark, DE 01/09/2024

Taylor diagnosed the problem, gave me options, and rebuilt the garage door system same day. Top notch quality and professionalism!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Andrea Perry

Google 1 2 3 4 5
Middletown, DE 01/09/2024

Truly satisfied with the services provided by Bob Strauss. Mr. Strauss, very knowledgeable and skilled, assessed our garage problem, provided multiple options and repaired the problem expeditiously. Much appreciated.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Jim Wilburn

Google 1 2 3 4 5
Bear, DE 01/08/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Chris Gillis

Google 1 2 3 4 5
Wilmington, DE 01/08/2024

Technician Tim Strauss was excellent! He was very prompt, knowledgeable and courteous. I actually dealt with another company several years ago for our original garage door opener, and I attempted to contact them this time to update the opener, however they never answered their phone - I tried multiple times. I moved on and contacted Precision Garage Door, and Im very glad I did. I highly recommend Precision Garage Door of Delaware & Eastern Shore Maryland and technician Tim Strauss.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Brian Jones

Google 1 2 3 4 5
Townsend, DE 01/06/2024

Needed service quickly late one Friday evening. Trevor came out early Saturday morning and fixed our garage door. Personable and professional service. A+

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Josh Wilson

Google 1 2 3 4 5
Middletown, DE 01/05/2024

Great service. Taylor Bartow was my tech today. He was on time, polite, and gave me a ton of options. While I only did the one thing needed for the repair and didnt get anything else, he still showed me a ton of respect. Great work, would absolutely use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

St T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, DE 01/04/2024

Job done fast and correct.

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Patricia Perkins

Google 1 2 3 4 5
New Castle, DE 01/04/2024

It was an excellent experience! Tim was efficient, professional, congenial and a great teacher. He was patient and kind with me. He left me feeling confident in his performance and my new equipment.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gordon Jeremiah

Google 1 2 3 4 5
Middletown, DE 01/03/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Elaine Szumowski

Google 1 2 3 4 5
Newark, DE 12/10/2023

Just had Taylor B repair my door & he was awesome! Made adjustments & then walked me thru everything. Very professional, courteous & helpful. Highly recommend Precision Garage Doors!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Danni Lyu

Google 1 2 3 4 5
Newark, DE 10/13/2023

Absolutely a five-star review! They were fast, punctual, and even helped me solve the problem. They replaced a spring under warrantythank you! Ill definitely choose this company again next time!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Andrew Straus

Google 1 2 3 4 5
Hockessin, DE 09/19/2023

Excellent service, very happy with personal and company

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Jack Peyton

Google 1 2 3 4 5
Newark, DE 09/14/2023

We needed the works - new garage door, opener, and track system. Our technician Josh was excellent - he worked through the day setting everything up and when our new garage was completed went over all the details. I would definitely recommend Precision Garage Door. Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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