4.9 1 2 3 4 5 539 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 16

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 491 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers consistently praising fast response times, professional and knowledgeable technicians, clear explanations of repair options, and efficient same-day service. Reviews also frequently mention courteous communication, easy scheduling, and workmanship that leaves garage doors, openers, and related systems working smoothly. A smaller set of reviews highlights fair or reasonable pricing and strong value, while repeat customers note reliable follow-through and a consistently dependable experience.

What Customers in Your Area Mention Most

Responsiveness (171) Customers frequently praise how quickly Precision Garage Door responds, often with same-day or next-day appointments and fast arrival after a call. Professionalism (165) Reviews consistently describe technicians as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (151) Customers often mention that technicians quickly diagnose issues, know what they are doing, and explain repairs clearly and confidently. Speed (137) Many reviews highlight fast repairs and efficient completion of jobs, often noting that work was finished quickly or in a single visit. Communication (126) Customers appreciate clear explanations, arrival updates, ETA texts or calls, and technicians who walk them through findings and options. Service (118) Reviews frequently praise the overall customer service experience, including helpfulness, attentiveness, and a no-pressure approach. Friendliness (111) Technicians are often described as friendly, personable, kind, and easy to work with, which customers value highly. Workmanship (103) Customers report solid repairs and installations, with doors, openers, springs, and hardware working smoothly after service. Value (42) Some customers specifically note fair or reasonable pricing, transparent quotes, and good value for the service provided.

Recent Reviews from New Castle, DE

Courtney Walker

Google 1 2 3 4 5
Newark, DE 05/14/2024

Josh Bourbon of Precision Garage Door is truly a top class in his demeanor and a professional at how he carries out his work.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Joan Carter

Google 1 2 3 4 5
Middletown, DE 05/04/2024

After backing my car out of our garage with the door half down and looking at the damage, we called Precision Door Repair. They got back to us in minutes, and the next day, a technician arrived, ready to repair the damage. We were expecting that we would have to replace the door. The price of the repair was very reasonable. We appreciate the professional way they handled our situation, and we highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Thomas Daynorowicz

Google 1 2 3 4 5
Middletown, DE 05/04/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Neysa Smith

Google 1 2 3 4 5
Wilmington, DE 05/03/2024

On time, professional, neat and efficient! Tim brings a brilliant smile and wonderful demeanor when he works wit skill and accuracy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Catherine Wirth

Google 1 2 3 4 5
Newark, DE 05/02/2024

Great overall experience!! Shortly after placing a call to request service, Taylor arrived and quickly determined the source of my garage door malfunctioning. He then proceeded to replace the extension cables and springs. Everything was completed to my satisfaction in one short visit.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

John Leddy

Google 1 2 3 4 5
Wilmington, DE 05/02/2024

TAYLOR visited today to fix a control problem with the garage opener. he was the installer back in February. He is very competent, professional and friendly. A delight to work with!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Kenneth Gearheart

Google 1 2 3 4 5
Bear, DE 04/29/2024

Awesome job Josh! Paid attention to every detail. Very personable.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Nick Oneill

Google 1 2 3 4 5
Wilmington, DE 04/29/2024

George showed up on time. No hassle about installation. Price was right.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Thomas Waeghe

Google 1 2 3 4 5
Wilmington, DE 04/29/2024

We accidentally damaged our garage door on April 20, 2024, Saturday. We called Precision Garage Door Company that afternoon, and they were able to send someone out for an estimate the very next day on Sunday morning!! Tim arrived the next morning around 9 AM, and he assessed the situation, gave us an estimate and he was also able to make some adjustments to the door and did some fixes that allowed us to be able to lower the door down so that the garage and house could be more secure until the repair could be done. Precision Door called me on Monday, April 21, and asked whether we could have the install on Tuesday or Thursday of this same week, and we chose Tuesday. Eric the installer arrived after 10 AM on Tuesday and had the entire door removed and the new one and a new garage door opener (Liftmaster) installed by 3:00 to 3:30 PM. Eric cleaned up everything after the work was completed, put the old door parts back on top of and in his truck, and even swept the garage floor thoroughly. We received two remotes with the garage door and Eric came back the next morning to install a thicker gasket on the bottom of the door and to provide us with three additional remotes, which we had paid for, because we had wanted a total of four of them. I highly recommend Precision Garage Door of Delaware. Their communication from their office, texts, and their estimator and installer are top notch. I don't know how we could be more happy and pleased with them. We will surely use them for any annual inspections and any repairs. The Liftmaster garage door works very quietly and is excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Susan Oldenburg

Google 1 2 3 4 5
Wilmington, DE 04/27/2024

Courteous and proactive customer service phone rep; punctual, efficient, pleasant technician; pricing exactly as quoted. Will definitely use again if garage door service is required.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

J.P. Pestana

Google 1 2 3 4 5
Bear, DE 04/26/2024

Tim S was just great. On time. Super efficient. Not a wasted moment. Add in pleasant, communicative and making sure things were done right and the all around service experience was a warranted five star.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

George Middleton

Google 1 2 3 4 5
Newark, DE 04/25/2024

Bob arrived timely, examined the issue and made some recommendations! Once we decided on how to move forward, Bob promptly went to work and made all repairs to our inoperative door. Door is working properly in a short period of time! Thanks to Bob and Precision Door for their prompt response and professionalism!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Julia Wuthnow

Google 1 2 3 4 5
Wilmington, DE 04/23/2024

Eric my technician called to ask if he could could come early and did an amazing job. Very pleased with my experience and they came out the same day my spring broke on my garage door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow

Technicians: Eric Bartow

Service: General Service

Denver Gonzales

Google 1 2 3 4 5
Hockessin, DE 04/21/2024

Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Barry Schultz

Google 1 2 3 4 5
Middletown, DE 04/17/2024

Needed repairs ASAP do to a car stuck in our garage. Precision responded first thing in the morning and had all the material on their truck to repair our garage door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Diane Harris

Google 1 2 3 4 5
Wilmington, DE 04/16/2024

Great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Nancy Farmer

Google 1 2 3 4 5
Middletown, DE 04/15/2024

Brendan was polite and on time. He was very knowledgeable.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gregory Mazzotta

Google 1 2 3 4 5
Rockland, DE 04/15/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Kevin Greene

Google 1 2 3 4 5
Middletown, DE 04/14/2024

Taylor was prompt and great customer service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Jack Lefkowitz

Google 1 2 3 4 5
Wilmington, DE 04/12/2024

Very helpful and considerate. Technician did a fine job. Installed door is kind of noisy but works well. Special kudos to Justin for saving this project and to Tim for his hard work doing the installation.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Robert Privon

Google 1 2 3 4 5
Newark, DE 04/12/2024

Richard replaced the broken spring on my garage door. Im very happy with the prompt professional service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Philip Iadisernia

Google 1 2 3 4 5
Newark, DE 04/08/2024

Great service!! Tim arrived right on schedule quickly came up with an estimate and repaired our door spring. I highly recommend him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Michael Washington

Google 1 2 3 4 5
Middletown, DE 04/05/2024

Quick fast service did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Hari Athreya

Google 1 2 3 4 5
Wilmington, DE 04/01/2024

Excellent communication and service by Tim Strauss

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Paul Bryant

Google 1 2 3 4 5
Wilmington, DE 03/29/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Jim Oneill

Google 1 2 3 4 5
Middletown, DE 03/27/2024

If you need to repair or replace your garage door, look no further than Precision Door. Outstanding customer service by professional & courteous staff. Our installer (Tim) removed the damaged door & had the new one up & operational in less than 3 hours. Answered our questions & made sure everything was functioning properly. And all at a competitive price.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Bruce Dodson

Google 1 2 3 4 5
New Castle, DE 03/21/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Keith Sparks

Google 1 2 3 4 5
Middletown, DE 03/21/2024

Same day service was a game changer. The experience in dealing with this company was exceptional from beginning to end. My technician, Matt Taylor, was punctual and extremely competent. He kept me advised throughtout the process. I highly recommend this company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stacey Grim

Google 1 2 3 4 5
Wilmington, DE 03/20/2024

Precision Door was able to have a technician out the same day to replace my garage door opener. Tim was friendly, courteous, and professional. He had the job done in an hour! When I replace my garage door in the future, I will be calling Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mikayo Sibert

Google 1 2 3 4 5
Middletown, DE 03/18/2024

Glad our neighbors recommended Precision. The tech, Bob, is polite & efficient. And so patiently worked through with us to connect WiFi and how to use it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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