4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 16

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Stacey Grim

Google 1 2 3 4 5
Wilmington, DE 03/20/2024

Precision Door was able to have a technician out the same day to replace my garage door opener. Tim was friendly, courteous, and professional. He had the job done in an hour! When I replace my garage door in the future, I will be calling Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mikayo Sibert

Google 1 2 3 4 5
Middletown, DE 03/18/2024

Glad our neighbors recommended Precision. The tech, Bob, is polite & efficient. And so patiently worked through with us to connect WiFi and how to use it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sandi Gennusa

Facebook 1 2 3 4 5
Townsend, DE 03/13/2024

Matt was very professional and repaired our broken garage door in a timely manner. I highly reccommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Robyn Moxham

Google 1 2 3 4 5
Newark, DE 03/13/2024

Taylor was awesome! Very thorough and very professional. Very friendly. He didnt even mind my dogs. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Peggy Nuckols

Google 1 2 3 4 5
Wilmington, DE 03/12/2024

Bob was fast, professional, and fixed the problem with my door (one I created) quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Beth Walls

Google 1 2 3 4 5
Newark, DE 03/12/2024

Easy to book a time for service; quick, efficient & friendly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Anna Ogunnaike

Google 1 2 3 4 5
Hockessin, DE 03/07/2024

Jorge was prompt and professional and took the time to demonstrate how I can make minor adjustments to the sensors on my automatic garage door myself. He took the time to lubricate the rollers on my doors. Great service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Lori West

Google 1 2 3 4 5
New Castle, DE 03/06/2024

Jorge C. was great! He called to let me know is arrival time within the range I was given. He analyzed and reviewed my garage issue. He gave me a couple of options and was able to work with me on the best fit for my situation. Since my garage was coming off the track, I weighed my options to get the job done. Jorge was knowledgeable and worked rather quickly. I would use this company again. Thanks Jorge and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Barbara Jackson

Google 1 2 3 4 5
Wilmington, DE 03/02/2024

Great service came right away. Offered options. No pressure. Very pleasant and professional Bob Strauss was great he even programmed the door to my car.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sandra Pugh

Google 1 2 3 4 5
Middletown, DE 02/29/2024

Polite, on time, and thorough!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Magdelynne Muranga

Google 1 2 3 4 5
Wilmington, DE 02/29/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Juan Prado

Google 1 2 3 4 5
Middletown, DE 02/27/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Robin Mcdevitt

Google 1 2 3 4 5
Wilmington, DE 02/22/2024

Jasper came and inspected my garage door thoroughly. He explained the deficiencies he saw and what he could do to remedy and make the door safer. He came today ON TIME and proceeded to put in a new Liftmaster opener for me. He also replaced some rusted springs and rollers. He is very polite, very knowledgeable and we succeeded with this job no pressure included! He cleaned his area up perfectly and also explained all of the new remotes and keypad. Couldnt have asked for a better guy to deal with!! 5 star work!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Joseph Rose

Google 1 2 3 4 5
Townsend, DE 02/22/2024

I made an online appointment with Precsion garage doors after our garage door spring broke. I received a call from Tim the next day and he showed during the time frame I had selected. He showed me my options and had the garage door up and running in less then an hour. Perfect service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Barbara Jackson

Google 1 2 3 4 5
Wilmington, DE 02/22/2024

I called at 8 and even though it wasnt an emergency they came within 30 minutes. Of course the garage door was working again but he correctly diagnosed the problem gave me three options and fixed it within an hour. The door is 27 years old and its finally programmed to my car Bob Strauss was great, pleasant and professional. Thank you Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Nicole Gandolfo

Google 1 2 3 4 5
Hockessin, DE 02/21/2024

Jorge was very friendly, professional and thorough. Service was quick, easy to schedule, and exactly what I needed to repair a garage door. He had good knowledge on the life of my doors and the products. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

George Latsko

Google 1 2 3 4 5
Middletown, DE 02/19/2024

Bob Explained all steps and was very efficient!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Gerald Ditro

Google 1 2 3 4 5
Wilmington, DE 02/17/2024

Tim was professional, courteous and experienced. He adjusted my door and I bought a keypad that he installed and helped program. When he was finished with what I thought was a complete job, he went back and adjusted just a little more because he wasn't satisfied just yet. Perfectionist.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Gail Lodge

Google 1 2 3 4 5
Wilmington, DE 02/14/2024

My experience with Precision Door, from beginning to end, was a positive business transaction. It was incredibly easy to schedule my appointment online and several confirmation texts and emails were sent to verify. On the morning of my appointment, Bob Strauss called in advance and arrived when expected. He quickly assessed the situation and completed the repair. He was very pleasant and professional. I feel fortunate that I called Precision Door for my garage door repair.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Michael Davis

Google 1 2 3 4 5
Wilmington, DE 02/12/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Shawn Williams

Google 1 2 3 4 5
Wilmington, DE 02/12/2024

Tim was prompt and very proessional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Dave Edwards

Google 1 2 3 4 5
Bear, DE 02/11/2024

Bob Strauss did an awesome, quick and informative job. Excellent service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Kedron Thomas

Google 1 2 3 4 5
Wilmington, DE 02/09/2024

Jasper did a fantastic job repairing our garage door. He made it quick and easy. Thanks for your terrific work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kevin Needham

Google 1 2 3 4 5
Hockessin, DE 02/07/2024

I called this morning at 10:30 and Precision was able to schedule me between 12 and 2 today. Jasper called to say he was 10 minutes away, showed up a little before 12 and had me up and running by 1:30. He replaced both springs, 10 rollers and center roller. He was prompt, very professional and did an outstanding job. I highly recommend Jasper to work on your garage door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Marcia Reynolds

Google 1 2 3 4 5
Middletown, DE 02/03/2024

Was able to get Emergency service service on the weekend. Technician was courteous, gave me a suggestion that I greed with his expertise. Got updated equipment. Love it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Steven Bernhardt

Google 1 2 3 4 5
Wilmington, DE 02/01/2024

Dylan Younger replaced my old wood garage door with a new light weight unit. He represented his company well and was professional, worked efficiently and made a quality installation. He gave helpful advice and helped schedule a remaining piece to complete the installation. A very good job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Rhea Tannenbaum

Google 1 2 3 4 5
Middletown, DE 01/31/2024

Tim did a great job. He was very pleasant and professional. I will definitely use your service again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Kathleen Denight

Google 1 2 3 4 5
Middletown, DE 01/30/2024

Precision Door and Richard Clemente provide quick, friendly and effective service for our garage door. Quickly and accurately problem solved and fixed the issue causing our garage door to trigger safety Which prevented it from closing. They're our only garage door people. Thanks again for restoring order to our place!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Martin Aydelott

Google 1 2 3 4 5
Wilmington, DE 01/30/2024

Tech was Ryan. Came early and worked through to mid-afternoon. Very efficient and knowledgeable. Replaced two side by side garage doors, including repair and replacement of another installers mistakes from prior installation. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Ryan Bunting

Technicians: Ryan Bunting

Service: General Service

Christina Onyrscuk

Google 1 2 3 4 5
Wilmington, DE 01/30/2024

Tim came out at the exact time of schedule, even gave a courtesy call ahead of time. Figured out the issue with the garage door opener and quickly repaired it same day. Very professional and knowledgeable. Looking forward to doing business with Precision again in the future.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973