4.9 1 2 3 4 5 523 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 16

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 476 most recent customer reviews

Customers across New Castle and nearby communities consistently describe Precision Garage Door of Delaware as prompt, professional, and highly knowledgeable. Reviews highlight fast scheduling, same-day service, clear explanations of repair options, and efficient workmanship that gets garage doors, openers, springs, and new installations working reliably. Many customers also praise the team’s courteous, friendly approach, strong communication, and well-organized service experience from booking through completion.

What Customers in Your Area Mention Most

Professionalism (235) Reviewers frequently describe the technicians and staff as professional, courteous, respectful, and well-managed throughout the service experience. Responsiveness (181) Customers repeatedly praise quick follow-up, fast scheduling, and getting help soon after calling or booking online. Speed (166) Many reviews emphasize same-day or next-day service, rapid arrivals, and fast completion of repairs and installations. Expertise (159) Reviewers consistently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately. Communication (142) Customers value the clear explanations, updates, arrival notices, photos, and step-by-step walkthroughs provided before and during service. Service (136) Reviews commonly praise the overall customer service experience as helpful, attentive, pleasant, and easy to work with. Workmanship (121) Customers often mention quality repairs and installations, noting that the work is done neatly, efficiently, and to a high standard. Trustworthiness (84) Reviewers appreciate honest evaluations, straightforward recommendations, and a no-pressure approach that helps them feel confident in the work. Value (52) A recurring theme is fair or reasonable pricing and quotes that customers felt matched the service received.

Recent Reviews from New Castle, DE

Nancy Farmer

Google 1 2 3 4 5
Middletown, DE 04/15/2024

Brendan was polite and on time. He was very knowledgeable.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gregory Mazzotta

Google 1 2 3 4 5
Rockland, DE 04/15/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Kevin Greene

Google 1 2 3 4 5
Middletown, DE 04/14/2024

Taylor was prompt and great customer service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Jack Lefkowitz

Google 1 2 3 4 5
Wilmington, DE 04/12/2024

Very helpful and considerate. Technician did a fine job. Installed door is kind of noisy but works well. Special kudos to Justin for saving this project and to Tim for his hard work doing the installation.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Robert Privon

Google 1 2 3 4 5
Newark, DE 04/12/2024

Richard replaced the broken spring on my garage door. Im very happy with the prompt professional service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Philip Iadisernia

Google 1 2 3 4 5
Newark, DE 04/08/2024

Great service!! Tim arrived right on schedule quickly came up with an estimate and repaired our door spring. I highly recommend him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Michael Washington

Google 1 2 3 4 5
Middletown, DE 04/05/2024

Quick fast service did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Hari Athreya

Google 1 2 3 4 5
Wilmington, DE 04/01/2024

Excellent communication and service by Tim Strauss

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Paul Bryant

Google 1 2 3 4 5
Wilmington, DE 03/29/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Jim Oneill

Google 1 2 3 4 5
Middletown, DE 03/27/2024

If you need to repair or replace your garage door, look no further than Precision Door. Outstanding customer service by professional & courteous staff. Our installer (Tim) removed the damaged door & had the new one up & operational in less than 3 hours. Answered our questions & made sure everything was functioning properly. And all at a competitive price.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Bruce Dodson

Google 1 2 3 4 5
New Castle, DE 03/21/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Keith Sparks

Google 1 2 3 4 5
Middletown, DE 03/21/2024

Same day service was a game changer. The experience in dealing with this company was exceptional from beginning to end. My technician, Matt Taylor, was punctual and extremely competent. He kept me advised throughtout the process. I highly recommend this company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Stacey Grim

Google 1 2 3 4 5
Wilmington, DE 03/20/2024

Precision Door was able to have a technician out the same day to replace my garage door opener. Tim was friendly, courteous, and professional. He had the job done in an hour! When I replace my garage door in the future, I will be calling Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Mikayo Sibert

Google 1 2 3 4 5
Middletown, DE 03/18/2024

Glad our neighbors recommended Precision. The tech, Bob, is polite & efficient. And so patiently worked through with us to connect WiFi and how to use it.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sandi Gennusa

Facebook 1 2 3 4 5
Townsend, DE 03/13/2024

Matt was very professional and repaired our broken garage door in a timely manner. I highly reccommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Robyn Moxham

Google 1 2 3 4 5
Newark, DE 03/13/2024

Taylor was awesome! Very thorough and very professional. Very friendly. He didnt even mind my dogs. Highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Peggy Nuckols

Google 1 2 3 4 5
Wilmington, DE 03/12/2024

Bob was fast, professional, and fixed the problem with my door (one I created) quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Beth Walls

Google 1 2 3 4 5
Newark, DE 03/12/2024

Easy to book a time for service; quick, efficient & friendly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Anna Ogunnaike

Google 1 2 3 4 5
Hockessin, DE 03/07/2024

Jorge was prompt and professional and took the time to demonstrate how I can make minor adjustments to the sensors on my automatic garage door myself. He took the time to lubricate the rollers on my doors. Great service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Lori West

Google 1 2 3 4 5
New Castle, DE 03/06/2024

Jorge C. was great! He called to let me know is arrival time within the range I was given. He analyzed and reviewed my garage issue. He gave me a couple of options and was able to work with me on the best fit for my situation. Since my garage was coming off the track, I weighed my options to get the job done. Jorge was knowledgeable and worked rather quickly. I would use this company again. Thanks Jorge and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Barbara Jackson

Google 1 2 3 4 5
Wilmington, DE 03/02/2024

Great service came right away. Offered options. No pressure. Very pleasant and professional Bob Strauss was great he even programmed the door to my car.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sandra Pugh

Google 1 2 3 4 5
Middletown, DE 02/29/2024

Polite, on time, and thorough!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Magdelynne Muranga

Google 1 2 3 4 5
Wilmington, DE 02/29/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Juan Prado

Google 1 2 3 4 5
Middletown, DE 02/27/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Dylan Younger

Installers: Dylan Younger

Service: New Doors

Robin Mcdevitt

Google 1 2 3 4 5
Wilmington, DE 02/22/2024

Jasper came and inspected my garage door thoroughly. He explained the deficiencies he saw and what he could do to remedy and make the door safer. He came today ON TIME and proceeded to put in a new Liftmaster opener for me. He also replaced some rusted springs and rollers. He is very polite, very knowledgeable and we succeeded with this job no pressure included! He cleaned his area up perfectly and also explained all of the new remotes and keypad. Couldnt have asked for a better guy to deal with!! 5 star work!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Joseph Rose

Google 1 2 3 4 5
Townsend, DE 02/22/2024

I made an online appointment with Precsion garage doors after our garage door spring broke. I received a call from Tim the next day and he showed during the time frame I had selected. He showed me my options and had the garage door up and running in less then an hour. Perfect service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Barbara Jackson

Google 1 2 3 4 5
Wilmington, DE 02/22/2024

I called at 8 and even though it wasnt an emergency they came within 30 minutes. Of course the garage door was working again but he correctly diagnosed the problem gave me three options and fixed it within an hour. The door is 27 years old and its finally programmed to my car Bob Strauss was great, pleasant and professional. Thank you Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Nicole Gandolfo

Google 1 2 3 4 5
Hockessin, DE 02/21/2024

Jorge was very friendly, professional and thorough. Service was quick, easy to schedule, and exactly what I needed to repair a garage door. He had good knowledge on the life of my doors and the products. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

George Latsko

Google 1 2 3 4 5
Middletown, DE 02/19/2024

Bob Explained all steps and was very efficient!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Gerald Ditro

Google 1 2 3 4 5
Wilmington, DE 02/17/2024

Tim was professional, courteous and experienced. He adjusted my door and I bought a keypad that he installed and helped program. When he was finished with what I thought was a complete job, he went back and adjusted just a little more because he wasn't satisfied just yet. Perfectionist.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973