4.9 1 2 3 4 5 523 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 15

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 476 most recent customer reviews

Customers across New Castle and nearby communities consistently describe Precision Garage Door of Delaware as prompt, professional, and highly knowledgeable. Reviews highlight fast scheduling, same-day service, clear explanations of repair options, and efficient workmanship that gets garage doors, openers, springs, and new installations working reliably. Many customers also praise the team’s courteous, friendly approach, strong communication, and well-organized service experience from booking through completion.

What Customers in Your Area Mention Most

Professionalism (235) Reviewers frequently describe the technicians and staff as professional, courteous, respectful, and well-managed throughout the service experience. Responsiveness (181) Customers repeatedly praise quick follow-up, fast scheduling, and getting help soon after calling or booking online. Speed (166) Many reviews emphasize same-day or next-day service, rapid arrivals, and fast completion of repairs and installations. Expertise (159) Reviewers consistently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately. Communication (142) Customers value the clear explanations, updates, arrival notices, photos, and step-by-step walkthroughs provided before and during service. Service (136) Reviews commonly praise the overall customer service experience as helpful, attentive, pleasant, and easy to work with. Workmanship (121) Customers often mention quality repairs and installations, noting that the work is done neatly, efficiently, and to a high standard. Trustworthiness (84) Reviewers appreciate honest evaluations, straightforward recommendations, and a no-pressure approach that helps them feel confident in the work. Value (52) A recurring theme is fair or reasonable pricing and quotes that customers felt matched the service received.

Recent Reviews from New Castle, DE

Tyler Leblanc

Google 1 2 3 4 5
Bear, DE 06/02/2024

Great team. They installed 3 custom 10x12 doors on my new pole building. Communication was over the top, letting me know every detail along the way and showing me exactly what was going on. 10/10 would recommend them for your custom garage door needs!!! *1/7/25 Andrew came back out to adjust our doors for a better seal against the weatherstripping. The springs were also adjusted to keep the doors higher in the tracks. Thank you again for top notch service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Lance Hurtt

Google 1 2 3 4 5
Wilmington, DE 06/01/2024

Tyler is extremely professional, patient, and a great representation of your company! He is a true subject matter expert with great customer service skills.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Haibing Zhang

Google 1 2 3 4 5
Newark, DE 06/01/2024

Excellent work! High efficiency! Professional!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Peg Dullnig

Google 1 2 3 4 5
Middletown, DE 05/31/2024

Richard Clemente was great! My spring broke late afternoon, I got an appointment for that evening. Rich went over the points on the door mechanism. He replaced all the hardware, added an additional spring (I have a double door), and showed me where to lubricate the door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

George Moore

Google 1 2 3 4 5
Wilmington, DE 05/29/2024

Precision has done an excellent job repairing my garage doors and upgrading my equipment. For all of my garage door needs, they are my one stop shop.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Alan Sentel

Google 1 2 3 4 5
Newark, DE 05/29/2024

Matthew was Excellent. Great customer repoor. He explained everything that he was going to do and made sure that I understood. Very knowledgeable with what he was doing. My only. Regret is that I didn't call him 3 years ago to install the door. New customer for life thank you very much Matthew.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Kim Rollins

Google 1 2 3 4 5
Wilmington, DE 05/28/2024

The BEST experience I have had with a service technician in years! From setting up the appointment to the tech arriving promptly at our home. Bob was knowledgeable, courteous and finished the job faster than I could have expected. HIGHLY recipe d Prevision Garage Door of Delaware

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Richard Molinaro

Google 1 2 3 4 5
Claymont, DE 05/28/2024

Called first thing Tuesday morning after a holiday weekend. They answered, sent someone out and repaired my garage door within 2 hours. The turnaround was quick, and thorough as all options were presented. Very much appreciate the work and will be calling them again for future projects.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Jessica Carman

Google 1 2 3 4 5
Wilmington, DE 05/24/2024

We were so happy with the work Taylor Bartow did with Precision Garage Door. He listened to our garage door issues and presented us with options that fit our needs. His work was detailed and he explained everything very well. He even cleaned up his work area. Thank you, Taylor. For any additional needs, wed definitely request him!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Chris Logullo

Google 1 2 3 4 5
Wilmington, DE 05/24/2024

Tim Strauss was great. He got here sooner than expected, was incredibly knowledgeable, and got the job done quickly. It was a great experience.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Vicky Sullivan

Google 1 2 3 4 5
Wilmington, DE 05/22/2024

Very pleased with the service from booking an appointment online, to the responsiveness from the company to the quality of their service. They were here at the door within 2 hours of requesting an appt (would have been sooner but I wasnt available). Crisis averted and I would trust and use Precision Garage Door and recommend them to my friends.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Darien Wilson

Google 1 2 3 4 5
Newark, DE 05/19/2024

Great experience with them. Replaced the garage motor with an updated smart version. Professional technicians.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Cheng

Google 1 2 3 4 5
Wilmington, DE 05/18/2024

Tim Strauss was great. Professional, patient, knowledgeable, punctual, and thorough. He did a great job restoring our garage door and gave good pointers on regular maintenance. The price felt high but the work so far seems to be good. I would recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Bud Keegan

Facebook 1 2 3 4 5
Wilmington, DE 05/17/2024

I needed an unexpected repair to my existing unit. Tim Strauss an excellant technician assessed my issue and promptly made my day stress free by absolving my issue. I recommend Precision as they are efficient and honest. Best Ever!! Thank you Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Courtney Walker

Google 1 2 3 4 5
Newark, DE 05/14/2024

Josh Bourbon of Precision Garage Door is truly a top class in his demeanor and a professional at how he carries out his work.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Joan Carter

Google 1 2 3 4 5
Middletown, DE 05/04/2024

After backing my car out of our garage with the door half down and looking at the damage, we called Precision Door Repair. They got back to us in minutes, and the next day, a technician arrived, ready to repair the damage. We were expecting that we would have to replace the door. The price of the repair was very reasonable. We appreciate the professional way they handled our situation, and we highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Thomas Daynorowicz

Google 1 2 3 4 5
Middletown, DE 05/04/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Neysa Smith

Google 1 2 3 4 5
Wilmington, DE 05/03/2024

On time, professional, neat and efficient! Tim brings a brilliant smile and wonderful demeanor when he works wit skill and accuracy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Catherine Wirth

Google 1 2 3 4 5
Newark, DE 05/02/2024

Great overall experience!! Shortly after placing a call to request service, Taylor arrived and quickly determined the source of my garage door malfunctioning. He then proceeded to replace the extension cables and springs. Everything was completed to my satisfaction in one short visit.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

John Leddy

Google 1 2 3 4 5
Wilmington, DE 05/02/2024

TAYLOR visited today to fix a control problem with the garage opener. he was the installer back in February. He is very competent, professional and friendly. A delight to work with!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Kenneth Gearheart

Google 1 2 3 4 5
Bear, DE 04/29/2024

Awesome job Josh! Paid attention to every detail. Very personable.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: New Doors

Nick Oneill

Google 1 2 3 4 5
Wilmington, DE 04/29/2024

George showed up on time. No hassle about installation. Price was right.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Thomas Waeghe

Google 1 2 3 4 5
Wilmington, DE 04/29/2024

We accidentally damaged our garage door on April 20, 2024, Saturday. We called Precision Garage Door Company that afternoon, and they were able to send someone out for an estimate the very next day on Sunday morning!! Tim arrived the next morning around 9 AM, and he assessed the situation, gave us an estimate and he was also able to make some adjustments to the door and did some fixes that allowed us to be able to lower the door down so that the garage and house could be more secure until the repair could be done. Precision Door called me on Monday, April 21, and asked whether we could have the install on Tuesday or Thursday of this same week, and we chose Tuesday. Eric the installer arrived after 10 AM on Tuesday and had the entire door removed and the new one and a new garage door opener (Liftmaster) installed by 3:00 to 3:30 PM. Eric cleaned up everything after the work was completed, put the old door parts back on top of and in his truck, and even swept the garage floor thoroughly. We received two remotes with the garage door and Eric came back the next morning to install a thicker gasket on the bottom of the door and to provide us with three additional remotes, which we had paid for, because we had wanted a total of four of them. I highly recommend Precision Garage Door of Delaware. Their communication from their office, texts, and their estimator and installer are top notch. I don't know how we could be more happy and pleased with them. We will surely use them for any annual inspections and any repairs. The Liftmaster garage door works very quietly and is excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: New Doors

Susan Oldenburg

Google 1 2 3 4 5
Wilmington, DE 04/27/2024

Courteous and proactive customer service phone rep; punctual, efficient, pleasant technician; pricing exactly as quoted. Will definitely use again if garage door service is required.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

J.P. Pestana

Google 1 2 3 4 5
Bear, DE 04/26/2024

Tim S was just great. On time. Super efficient. Not a wasted moment. Add in pleasant, communicative and making sure things were done right and the all around service experience was a warranted five star.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

George Middleton

Google 1 2 3 4 5
Newark, DE 04/25/2024

Bob arrived timely, examined the issue and made some recommendations! Once we decided on how to move forward, Bob promptly went to work and made all repairs to our inoperative door. Door is working properly in a short period of time! Thanks to Bob and Precision Door for their prompt response and professionalism!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Julia Wuthnow

Google 1 2 3 4 5
Wilmington, DE 04/23/2024

Eric my technician called to ask if he could could come early and did an amazing job. Very pleased with my experience and they came out the same day my spring broke on my garage door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow

Technicians: Eric Bartow

Service: General Service

Denver Gonzales

Google 1 2 3 4 5
Hockessin, DE 04/21/2024

Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Barry Schultz

Google 1 2 3 4 5
Middletown, DE 04/17/2024

Needed repairs ASAP do to a car stuck in our garage. Precision responded first thing in the morning and had all the material on their truck to repair our garage door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Diane Harris

Google 1 2 3 4 5
Wilmington, DE 04/16/2024

Great.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

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Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973