Garage Door Repair in New Castle, DE - Page 14

Helane Becker

This was great. They called before they came when they were on the way and they sent a picture of the tech. He was very neat and did the job in 45 mins. It was great

Andrew Moffett

Making an appointment online was quick and easy. Our technician (Matthew) was outstanding. From the communication before arrival and timeliness, to explaining the repairs and completing the work, he was awesome! We have had a Precision Door and been a customer since 2010. We highly recommend them!

Scott Jopson

Tim was great, he explained everything that needed to be done. He did an excellent job.

Walter Diehl

Very easy to call, get an appointment quickly, arrived on time, completed the job and provided quotes for additional improvement options. It was an excellent experience.

Hakeem Lawal

Excellent service. The technical was outstanding! Highly recommend

Keith Pierce

Jorge was very helpful and I would use them again. Poor guy had to work in our hot garage with no air moving but never complained.

Linda Murray

Bob from Precision came out the same day we called to have broken pulley replaced. Fixed it in less than an hour. Very pleased with service. Thanks so much

Steven Greenlee

This is the second time I have used precision garage door Co. The tech was on time, did good work and was fast. I would use them again for sure

David Grubb

Serviceman was very professional and had all the parts needed to repair my garage door on his truck. The only additional comment I have is that if I need another non-emergency repair I will make sure I get 3 estimates prior to agreeing to have the work done.

Connie Greeley

George corrected the problem efficiently and politely!

Vincent Martone

Bob was knowledgeable, respectful and kind. Kudos to him. He created a wonderful experience.

Joanne Fulton

Josh Bourdon was the technician from Precision Garage doors who installed my new garage doors. Josh was very helpful and professional in all he did. He was very polite, on time, and did a wonderful job overall. Would definitely recommend him and Precision to anyone looking to install new garage doors. He also explained maintenance of the new doors and told me if I had any trouble just give them a call. A job well done!!!

Mike L.

Good and bad. A spring on my overhead garage door opener broke. The old service place was long gone so I called these guys. First I had to listen to a recording saying they recorded all their messages--three times before I was put through to a scheduler. I asked for a next day appointment and they were able to make that happen. The tech called that morning and asked if he could come an hour earlier than the scheduled time, that was fine for me. Richard was an excellent technician, he was fast and efficient. First thing was a 15 minute safety review and a lot of notations on an IPad. Sounds good, but basically it is an opportunity to up-sell the customer with extra repairs they may not need. When I told him what repairs I needed and that was all, he did not press me. I decided before he even arrived to replace both springs because they were getting old and if one broke the other may break soon. When I received the bill I noticed a ten dollar fuel charge, for a local service call. No, that is like asking for a tip at a self service kiosk, just another charge . The bill was almost $500 for two springs, and a small pulley plus an hour's labor. Ten years ago I would have ordered them online and installed then myself.

Kenneth Dargis

I was completely impressed by fast, courteous & professional service I received this morning (6/14/24) from Bob. He fixed the problem in less than an hour. I would certainly use this company again.

Tracy Winters

My garage door torsion spring broke. I called Precision Garage door of Delaware for service since that was the company which installed the door about 12 years ago. I spoke to a very nice scheduler who was able to get a technician to me the very next day. Taylor Bartow was my technician for this repair. He was on time and he called me with his estimate ETA. I also got texts and emails from precision to confirm my 2 hour window of service. After inspecting the door He presented me with three options with explanations for the level of repair I desired. I decided on which option I preferred and Taylor then immediately went to work. He was safe, clean, professional and efficient. He took great care to adjust the spring, the track and the door opener correctly. I am very satisfied with Precision and with Taylor. If I have future issues with my garage doors I will definitely call them again.

George Bader

Good interpersonal skills .

Robert Sieber

I was very pleased with the installation of my new garage doors. Ryan, was very informative and answered my questions about the functions of the various options on the door openers in easy to understand detail. The doors are well insulated and solid. I no longer see gaps around the outer edges of the door. Plus, these new doors are much quieter. I highly recommend Precision garage door of Delaware, they do outstanding, quality work.

Jim Pastore

Great service and job. Complete professional, Bob was my tech. Great job all around.

Tyler Leblanc

Great team. They installed 3 custom 10x12 doors on my new pole building. Communication was over the top, letting me know every detail along the way and showing me exactly what was going on. 10/10 would recommend them for your custom garage door needs!!! *1/7/25 Andrew came back out to adjust our doors for a better seal against the weatherstripping. The springs were also adjusted to keep the doors higher in the tracks. Thank you again for top notch service!

Lance Hurtt

Tyler is extremely professional, patient, and a great representation of your company! He is a true subject matter expert with great customer service skills.

Haibing Zhang

Excellent work! High efficiency! Professional!

Peg Dullnig

Richard Clemente was great! My spring broke late afternoon, I got an appointment for that evening. Rich went over the points on the door mechanism. He replaced all the hardware, added an additional spring (I have a double door), and showed me where to lubricate the door.

George Moore

Precision has done an excellent job repairing my garage doors and upgrading my equipment. For all of my garage door needs, they are my one stop shop.

Alan Sentel

Matthew was Excellent. Great customer repoor. He explained everything that he was going to do and made sure that I understood. Very knowledgeable with what he was doing. My only. Regret is that I didn't call him 3 years ago to install the door. New customer for life thank you very much Matthew.

Kim Rollins

The BEST experience I have had with a service technician in years! From setting up the appointment to the tech arriving promptly at our home. Bob was knowledgeable, courteous and finished the job faster than I could have expected. HIGHLY recipe d Prevision Garage Door of Delaware

Richard Molinaro

Called first thing Tuesday morning after a holiday weekend. They answered, sent someone out and repaired my garage door within 2 hours. The turnaround was quick, and thorough as all options were presented. Very much appreciate the work and will be calling them again for future projects.

Jessica Carman

We were so happy with the work Taylor Bartow did with Precision Garage Door. He listened to our garage door issues and presented us with options that fit our needs. His work was detailed and he explained everything very well. He even cleaned up his work area. Thank you, Taylor. For any additional needs, wed definitely request him!

Chris Logullo

Tim Strauss was great. He got here sooner than expected, was incredibly knowledgeable, and got the job done quickly. It was a great experience.

Vicky Sullivan

Very pleased with the service from booking an appointment online, to the responsiveness from the company to the quality of their service. They were here at the door within 2 hours of requesting an appt (would have been sooner but I wasnt available). Crisis averted and I would trust and use Precision Garage Door and recommend them to my friends.

Darien Wilson

Great experience with them. Replaced the garage motor with an updated smart version. Professional technicians.