4.9 1 2 3 4 5 539 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 14

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 491 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers consistently praising fast response times, professional and knowledgeable technicians, clear explanations of repair options, and efficient same-day service. Reviews also frequently mention courteous communication, easy scheduling, and workmanship that leaves garage doors, openers, and related systems working smoothly. A smaller set of reviews highlights fair or reasonable pricing and strong value, while repeat customers note reliable follow-through and a consistently dependable experience.

What Customers in Your Area Mention Most

Responsiveness (171) Customers frequently praise how quickly Precision Garage Door responds, often with same-day or next-day appointments and fast arrival after a call. Professionalism (165) Reviews consistently describe technicians as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (151) Customers often mention that technicians quickly diagnose issues, know what they are doing, and explain repairs clearly and confidently. Speed (137) Many reviews highlight fast repairs and efficient completion of jobs, often noting that work was finished quickly or in a single visit. Communication (126) Customers appreciate clear explanations, arrival updates, ETA texts or calls, and technicians who walk them through findings and options. Service (118) Reviews frequently praise the overall customer service experience, including helpfulness, attentiveness, and a no-pressure approach. Friendliness (111) Technicians are often described as friendly, personable, kind, and easy to work with, which customers value highly. Workmanship (103) Customers report solid repairs and installations, with doors, openers, springs, and hardware working smoothly after service. Value (42) Some customers specifically note fair or reasonable pricing, transparent quotes, and good value for the service provided.

Recent Reviews from New Castle, DE

Erin Egan

Google 1 2 3 4 5
Wilmington, DE 08/09/2024

I called Precision on a Thursday for repair. They had an opening the next day (other companies were giving me dates 3 weeks out). The service guy showed up on time and within a couple hours our garage door was repaired. The service man was knowledgeable and professional. Would definitely recommend Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Alisa Morkides

Google 1 2 3 4 5
Wilmington, DE 08/08/2024

Andrew helped us fix our garage door. He was a pleasure to work with highly professional, friendly and knowledgeable. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

George Trainor

Google 1 2 3 4 5
Wilmington, DE 08/08/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Bonnie Wilson

Google 1 2 3 4 5
Newark, DE 08/06/2024

Techican very knowledgeable and courteous. He answered all my questions. Am glad now to have garage door keypad for safety. Also technician programmed my car so can now open/close garage from botton in car and not use a garage door opener that never wanted to stay put!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sharon Miller

Google 1 2 3 4 5
Claymont, DE 08/06/2024

Taylor was on time, explained everything, fixed everything, and was very courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Mary Lenhoff

Google 1 2 3 4 5
New Castle, DE 08/05/2024

Very personable and knowledgeable.. didnt over sell.. made sure I was comfortable before leaving..love working with Taylor- always respectful..

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Aaron Grossman

Google 1 2 3 4 5
Bear, DE 08/02/2024

I greatly appreciate they responsiveness to a failure of my torsion spring off-hours. Jorge was at my house just a few hours after my call. He explained the job, repair options available, and had it fixed later that night.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Mark Breymeier

Google 1 2 3 4 5
Wilmington, DE 07/31/2024

Brendon Male was awesome. He is an asset to the company. In addition, they had someone at our home within an hour of our call. You just don't see this any longer. Great company!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: General Service

Sarah Wolfe

Google 1 2 3 4 5
Wilmington, DE 07/30/2024

Amazing experience, from scheduling to an in-depth explanation of options. Technician was polite, cleaned area, and helped create an affordable package to resolve the issues. Would highly recommend, especially the online scheduling tool.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Tommy Visco

Google 1 2 3 4 5
Middletown, DE 07/29/2024

Repairman Tim Strauss was right on time went right to his work and made the repair in record time. A+ Very Professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

William Kutcher

Google 1 2 3 4 5
Newark, DE 07/29/2024

I've used Precision three times over the years and am impressed by their work, materials used and their efficiency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Nick Cummings

Google 1 2 3 4 5
Townsend, DE 07/29/2024

Jorge was great install went smoothly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Steve Lykens

Google 1 2 3 4 5
Newark, DE 07/26/2024

Jorge Hope I spelled it correctly did a fabulous job was professional and explained everything I was just price shocked it cost more than the door and motor that you all installed in 2020 ..lol

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

George Brown

Google 1 2 3 4 5
Wilmington, DE 07/22/2024

Jorge called as promised he arrived on time examined the garage door and explained the required repairs he gave me options for for the repairs. He made the repairs in a professional and timely manner explained what was done all in a pleasant professional manner.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Carolyn Henry

Google 1 2 3 4 5
Middletown, DE 07/20/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Gary Rowe

Google 1 2 3 4 5
Wilmington, DE 07/18/2024

Taylor was very capable and courteous. He explained installation procedures and assisted with our final setup. Precision Garage Door of Delaware provided immediate same day service. We are very pleased and will recommend the business.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Donna Weibley

Google 1 2 3 4 5
Newark, DE 07/18/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware (Newark) a great rating!

Service: General Service

Clayton Cassidy

Google 1 2 3 4 5
Middletown, DE 07/18/2024

Matt was excellent! He explained everything that needed to be done with the garage and the science behind it very well. He was also able to come out the same day that I called!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ryan Matthews

Google 1 2 3 4 5
Wilmington, DE 07/18/2024

Mr. Brenden was excellent and thorough throughout the whole process from start to finish. Very informative and knowledgeable about your business. Thank you Brenden for job well done. Kind Regards, Pastor Ryan D. Matthews

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: New Doors

Michael Cavazzini

Google 1 2 3 4 5
Newark, DE 07/16/2024

Jorge C was very good, knowledgeable and professional. Garage door repair was done in a timely fashion and tje door works great after replacing the parts.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Steven Baldo

Google 1 2 3 4 5
Wilmington, DE 07/15/2024

Knowledgeable, fast, and neat. Great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Dayan Knox

Google 1 2 3 4 5
Wilmington, DE 07/13/2024

Professional, courteous, efficient

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Alex Mili

Google 1 2 3 4 5
Wilmington, DE 07/12/2024

Prompt and efficient service. Went on their websites this morning to schedule an appointment, was able to secure appointment the same day, and the problem was fixed. (sensors misaligned on the garage door).

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Steve Webb

Google 1 2 3 4 5
Middletown, DE 07/11/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Gwendolyn Carter-King

Google 1 2 3 4 5
Wilmington, DE 07/11/2024

The installation went smoothly, very happy with the results.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Mac Gardner

Google 1 2 3 4 5
Wilmington, DE 07/11/2024

Bob Strauss did a great job diagnosing and repairing my garage door issue. The door had begun making an alarming noise and Bob quickly determined the cause was related to the belt that is drivin by my Chamberlain garage door opener. He resolved the problem pretty quickly. He was prompt and professional. Thank you Bob.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

John Russell

Google 1 2 3 4 5
Wilmington, DE 07/10/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Renee Richardson

Google 1 2 3 4 5
Bear, DE 07/09/2024

On July 8th Andrew McCluskey came to repair my garage door opener at my home. First Mr. McCluskey evaluated my garage door opener. My garage opener was old and beyond repairs. Then he shared some estimations of new garage openers with me. Mr. McCluskey was very polite and patient with me. He did not select any of the new openers, he waited for me to select the opener that was best for my garage door! Andrew did an excellent job with the installment of the new garage door opener!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Helane Becker

Google 1 2 3 4 5
Wilmington, DE 07/08/2024

This was great. They called before they came when they were on the way and they sent a picture of the tech. He was very neat and did the job in 45 mins. It was great

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Andrew Moffett

Google 1 2 3 4 5
Townsend, DE 07/07/2024

Making an appointment online was quick and easy. Our technician (Matthew) was outstanding. From the communication before arrival and timeliness, to explaining the repairs and completing the work, he was awesome! We have had a Precision Door and been a customer since 2010. We highly recommend them!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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Unit A

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