4.9 1 2 3 4 5 554 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 14

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 502 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers repeatedly praising fast response, prompt arrival, knowledgeable technicians, and clear communication. Reviews also consistently highlight professional, courteous service, thorough diagnostics, efficient repairs and installations, and a low-pressure approach that gives customers options and confidence in the work. Many customers describe the company as reliable and easy to work with for both routine service and urgent garage door problems.

What Customers in Your Area Mention Most

Responsiveness (170) Customers frequently praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day service, fast callbacks, and short wait times for urgent repairs. Professionalism (165) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (149) Customers repeatedly note that technicians are knowledgeable, skilled, and able to diagnose problems accurately while explaining what is going on in clear terms. Communication (126) Reviewers appreciate the clear communication, including arrival updates, ETA texts or calls, detailed explanations, and step-by-step guidance on repairs and options. Speed (121) Many reviews mention quick repairs and efficient work completion, with technicians often finishing the job in a short visit or the same day. Service (114) Customers consistently praise the overall service experience, especially friendly interactions, helpful staff, and a low-pressure approach to recommendations and sales. Reliability (78) Reviewers describe the company as dependable and consistent, often returning for repeat service because the work is completed as promised and problems are resolved. Workmanship (77) Customers commonly highlight high-quality repairs and installations, noting that doors, openers, springs, and hardware are fixed correctly and working smoothly afterward. Value (36) Several reviews specifically mention fair or reasonable pricing, good quotes, and strong value for the quality of service received.

Recent Reviews from New Castle, DE

Nancy Mauchin

Google 1 2 3 4 5
Wilmington, DE 08/31/2024

My experience with Precision Garage Door was good. I was notified when technician ( Andrew McClosky) would arrive. He was on time and completed work in a timely fashion. All work looks great. He was both professional and personable to deal with. Answers all my questions. I would recommend their services.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Christopher Lyons

Google 1 2 3 4 5
Wilmington, DE 08/31/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Rosanne T

Google 1 2 3 4 5
Middletown, DE 08/29/2024

It was a pleasure meeting Richard, the Precision Garage Door Services of Delaware service man this morning. He called to let me know he finished his last service call and could come over early. Richard was polite, inspected all the components including the springs, rails and opener. He lubricated all parts and was able to reset the keypad and improve my remote's transmission. The service charge for all of this was very reasonable. I highly recommend Richard and Precision Garage Door Services.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Karla Harris

Google 1 2 3 4 5
Wilmington, DE 08/27/2024

When my garage door spring broke, I Called precision, garage door company. They sent a technician out the same day and fix the problem. The same day. Taylor was very nice to work with. I would absolutely call them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Laura T.

Google 1 2 3 4 5
Middletown, DE 08/27/2024

Ritchie identified our issue and our garage door no longer squeaks. He was very knowledgeable and efficient. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

John Rafferty

Google 1 2 3 4 5
Wilmington, DE 08/27/2024

Very nice prompt and thorough

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ray Stone

Google 1 2 3 4 5
Middletown, DE 08/26/2024

Tim Strauss was an excellent technician. Very helpful and informative in breaking down the different packages available to me.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ellen Shackelford

Google 1 2 3 4 5
Newark, DE 08/20/2024

Very satisfied. Bob assed the problem, gave us options and installed a new motor. He was able to do it in a short amount of time and then added the new motor to my car control. He showed us how everything worked. It works so much better than before.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Dena Birdsall

Google 1 2 3 4 5
Wilmington, DE 08/20/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Service: General Service

Thomas Vincent

Google 1 2 3 4 5
Newark, DE 08/15/2024

Brandon called and let me know he was on his way and arrived on time. He was very professional and he knows his job very well. He has everything working that I had asked for. I would highly recommend Brandon.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Richard Damian

Google 1 2 3 4 5
Bear, DE 08/14/2024

The tech Dylan is expert installing my $7,000.00 dual garage door including motorize opener. Highly recommended

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Chris L.

Yelp 1 2 3 4 5
Bear, DE 08/13/2024

The entire Team was terrific, from Mike Cahill, the office staff, and Ron Hunt. They provided options on cost and features, then set clear expectations on timing of delivery and installation, and did everything as promised. Everyone was professional, friendly and very helpful. We highly recommend Precision Garage Door of Delaware, great work!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Sachin Mhaskar

Google 1 2 3 4 5
Wilmington, DE 08/12/2024

Jorge Creech provided a sound estimate, did the work quickly, and stayed to answer my questions and set up my garage door opener for immediate use.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Dianita White

Google 1 2 3 4 5
Middletown, DE 08/12/2024

So happy with experience. Scheduling was quick and easy. Brendan was on time, knowledgeable, friendly, and patient. Super happy with my service. Will use them again and recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

S Whyte

Google 1 2 3 4 5
Wilmington, DE 08/12/2024

Taylor was awesome , informative and professional..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Erin Egan

Google 1 2 3 4 5
Wilmington, DE 08/09/2024

I called Precision on a Thursday for repair. They had an opening the next day (other companies were giving me dates 3 weeks out). The service guy showed up on time and within a couple hours our garage door was repaired. The service man was knowledgeable and professional. Would definitely recommend Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Alisa Morkides

Google 1 2 3 4 5
Wilmington, DE 08/08/2024

Andrew helped us fix our garage door. He was a pleasure to work with highly professional, friendly and knowledgeable. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

George Trainor

Google 1 2 3 4 5
Wilmington, DE 08/08/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Bonnie Wilson

Google 1 2 3 4 5
Newark, DE 08/06/2024

Techican very knowledgeable and courteous. He answered all my questions. Am glad now to have garage door keypad for safety. Also technician programmed my car so can now open/close garage from botton in car and not use a garage door opener that never wanted to stay put!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sharon Miller

Google 1 2 3 4 5
Claymont, DE 08/06/2024

Taylor was on time, explained everything, fixed everything, and was very courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Mary Lenhoff

Google 1 2 3 4 5
New Castle, DE 08/05/2024

Very personable and knowledgeable.. didnt over sell.. made sure I was comfortable before leaving..love working with Taylor- always respectful..

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Aaron Grossman

Google 1 2 3 4 5
Bear, DE 08/02/2024

I greatly appreciate they responsiveness to a failure of my torsion spring off-hours. Jorge was at my house just a few hours after my call. He explained the job, repair options available, and had it fixed later that night.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Mark Breymeier

Google 1 2 3 4 5
Wilmington, DE 07/31/2024

Brendon Male was awesome. He is an asset to the company. In addition, they had someone at our home within an hour of our call. You just don't see this any longer. Great company!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: General Service

Sarah Wolfe

Google 1 2 3 4 5
Wilmington, DE 07/30/2024

Amazing experience, from scheduling to an in-depth explanation of options. Technician was polite, cleaned area, and helped create an affordable package to resolve the issues. Would highly recommend, especially the online scheduling tool.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Tommy Visco

Google 1 2 3 4 5
Middletown, DE 07/29/2024

Repairman Tim Strauss was right on time went right to his work and made the repair in record time. A+ Very Professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

William Kutcher

Google 1 2 3 4 5
Newark, DE 07/29/2024

I've used Precision three times over the years and am impressed by their work, materials used and their efficiency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Nick Cummings

Google 1 2 3 4 5
Townsend, DE 07/29/2024

Jorge was great install went smoothly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Steve Lykens

Google 1 2 3 4 5
Newark, DE 07/26/2024

Jorge Hope I spelled it correctly did a fabulous job was professional and explained everything I was just price shocked it cost more than the door and motor that you all installed in 2020 ..lol

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

George Brown

Google 1 2 3 4 5
Wilmington, DE 07/22/2024

Jorge called as promised he arrived on time examined the garage door and explained the required repairs he gave me options for for the repairs. He made the repairs in a professional and timely manner explained what was done all in a pleasant professional manner.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Carolyn Henry

Google 1 2 3 4 5
Middletown, DE 07/20/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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Unit A

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