4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 9

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Cheryl Evans

Google 1 2 3 4 5
Wilmington, DE 02/25/2025

I'm very happy with my new doors. The technicians did an excellent job!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Roger Greenbank

Google 1 2 3 4 5
Middletown, DE 02/24/2025

Bob Strauss came on time, was efficient and fixed the problem professionally.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Tracy Newman

Google 1 2 3 4 5
New Castle, DE 02/20/2025

Excellent customer service by repair man Andrew McCluskey

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amrat Patel

Google 1 2 3 4 5
Wilmington, DE 02/20/2025

Andrew as able to explain the problem and showed my how to fix this issue the next time it happens

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Davon Barrett

Google 1 2 3 4 5
Wilmington, DE 02/19/2025

Tim was friendly and knowledgeable. He took the time to listen and understand what the issue was then helped me reach a simplistic and cost-effective solution.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steven Wilson

Google 1 2 3 4 5
Newark, DE 02/17/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Greg Massott

Google 1 2 3 4 5
Middletown, DE 02/17/2025

The torsion tube on our two-car garage door broke at 6:00 PM on Friday. I called Precision Garage Door at 11:25 AM on Saturday, and their technician was at our house at @12:45 PM. Matthew Taylor was awesome! He thoroughly explained all of the repair options, completed the work quickly, and calibrated the system to function optimally. I couldn't be happier with the service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Wayne Knotts

Google 1 2 3 4 5
Wilmington, DE 02/10/2025

Ryan Bunting and his partner did an excellent job installing my garage doors today!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Darien Wilson

Google 1 2 3 4 5
Newark, DE 02/05/2025

Tech from Precision Garage was on time, professional and determined best actions to get my garage door to work properly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Monique Lloyd

Google 1 2 3 4 5
New Castle, DE 02/05/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Sylvia Wilkerson

Google 1 2 3 4 5
Middletown, DE 02/04/2025

Josh and Dylan installed our door with precision and care. They gave us instructions and answered all of our questions before considering the install complete. They were professional and courteous and the newly installed doors look and operate perfectly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Thomas Mason

Google 1 2 3 4 5
Bear, DE 02/04/2025

Excellent quality of materials. Technician was knowledgeable, friendly, and performed in a professional manner. He demonstrated the operation of the entire system and the apps.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Patrick Cunningham

Google 1 2 3 4 5
Hockessin, DE 02/03/2025

Andrew was polite professional and did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lou Krause

Google 1 2 3 4 5
Wilmington, DE 01/31/2025

Repair of our garage door. The technician, Taylor Bartow did a great job. He was very knowlegable an efficent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Kelly Noonan

Google 1 2 3 4 5
Newark, DE 01/31/2025

It was easy to schedule an appointment & a tech was available in 2 hours. Andrew came right out to help with my garage door. I had a broken spring. He explained all the different components to me & how to keep it running smoothly in the future. Highly recommend Precision

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Shrinidhi Holla

Google 1 2 3 4 5
Middletown, DE 01/31/2025

Quick response and knowledgeable workers. Was able to get my garage door issue fixed in no time!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Sheryl Zitzelberger

Google 1 2 3 4 5
Wilmington, DE 01/30/2025

Excellent work and right on time. Garage door looks and works great

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: New Doors

Richard Sourbrine

Google 1 2 3 4 5
New Castle, DE 01/30/2025

Came out right away and got the job done. Friendly and fast service. They did an amazing job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Mary Villanueva

Google 1 2 3 4 5
New Castle, DE 01/29/2025

Technician great job. Five minutes after he got there, everything was set and working again. but the pricing was ridiculous. Very expensive. All he did was reset everything and charge me an arm in a leg. Charged me $82 for one remote. The remote is sold on Amazon for $15 for two. a rip off. I would not recommend this company to anyone.

Response from Brandon Falone, President Business Owner

We are sorry, but we do not have any record of your name in our system. Wed love to make this right. Please call our office directly at 302-319-2466 EXT. 5206. Thank you!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Frances Baker

Google 1 2 3 4 5
Wilmington, DE 01/28/2025

Professional, knowledgeable and on time. I was given multiple options and price ranges.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Chris Fols

Google 1 2 3 4 5
Hockessin, DE 01/27/2025

Precision was great to work with. Jorge was helpful from the sales side to ensure we were getting all we wanted / needed for our new garage doors accessories. Ryan was fantastic for the install. He took the time to walk us through the setup of the new doors, all the features, as well as maintenance. He also cleaned up any mess from the install understanding this should be expected, it isnt always done with contractors or installers. Precision, Jorge and Ryan were excellent to work with would highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: New Doors

Keishun Afzal

Google 1 2 3 4 5
Newark, DE 01/25/2025

Mr Clemente was on time very professional. Knew what he was doing . Got the job done!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Gary Waalkes

Facebook 1 2 3 4 5
Bear, DE 01/24/2025

Fair price, excellent, professional service (Taylor Bartow). Same day, did the rebuild, all moving parts replaced. Door is perfectly balanced, I have a 5 year warranty and I am very happy !! Thank you !!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Jacob Kirkham

Google 1 2 3 4 5
Wilmington, DE 01/24/2025

Tim was great! Showed up same day and had my garage door fixed in an hour. Really great service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Joseph Giordano

Google 1 2 3 4 5
Hockessin, DE 01/22/2025

Bob came out and within minutes knew that I needed a new motor (and related equipment), being that its cold and the weather stinks I was thrilled when he had all of the necessary equipment to do the install on the same day. Highly recommend Precision.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ronald Tate

Google 1 2 3 4 5
Bear, DE 01/22/2025

The technician was punctual, that meant the great deal from the onset. He told me exactly what I needed, and got the job done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Rhys Levine

Google 1 2 3 4 5
Wilmington, DE 01/20/2025

Eric B. was great. Quick and very nice.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow

Technicians: Eric Bartow

Service: General Service

Ralph Dominica

Google 1 2 3 4 5
Wilmington, DE 01/20/2025

A Very positive experience. I called on Friday and was able to get an appointment for Saturday Morning. Bob the service technician was excellent. He replaced the garage door opener as well as the spring tensioner, and door wheels and realigned the track. Even took the time to program the opener in my car. I probably could have paid less, but don't think I would have received the quality product and level of service that I got from Bob and Precision Garage Door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Riva Moore

Google 1 2 3 4 5
Bear, DE 01/14/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Diane Marky

Google 1 2 3 4 5
Hockessin, DE 01/14/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973