4.9 1 2 3 4 5 524 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 9

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 476 most recent customer reviews

Customers across New Castle and nearby communities consistently describe Precision Garage Door of Delaware as prompt, professional, and highly knowledgeable. Reviews highlight fast scheduling, same-day service, clear explanations of repair options, and efficient workmanship that gets garage doors, openers, springs, and new installations working reliably. Many customers also praise the team’s courteous, friendly approach, strong communication, and well-organized service experience from booking through completion.

What Customers in Your Area Mention Most

Professionalism (235) Reviewers frequently describe the technicians and staff as professional, courteous, respectful, and well-managed throughout the service experience. Responsiveness (181) Customers repeatedly praise quick follow-up, fast scheduling, and getting help soon after calling or booking online. Speed (166) Many reviews emphasize same-day or next-day service, rapid arrivals, and fast completion of repairs and installations. Expertise (159) Reviewers consistently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately. Communication (142) Customers value the clear explanations, updates, arrival notices, photos, and step-by-step walkthroughs provided before and during service. Service (136) Reviews commonly praise the overall customer service experience as helpful, attentive, pleasant, and easy to work with. Workmanship (121) Customers often mention quality repairs and installations, noting that the work is done neatly, efficiently, and to a high standard. Trustworthiness (84) Reviewers appreciate honest evaluations, straightforward recommendations, and a no-pressure approach that helps them feel confident in the work. Value (52) A recurring theme is fair or reasonable pricing and quotes that customers felt matched the service received.

Recent Reviews from New Castle, DE

Matt Stevenson

Google 1 2 3 4 5
Middletown, DE 03/15/2025

For quoting $10,700 for 2 doors and openers for a residential property, you would think they would text, email or call you back at least but you are in no danger of that. Total waste of time and misleading email.. Went with a company located in elkton for a very reasonable price and actually answers the phone.

Response from Brandon Falone, President Business Owner

Matt, were sorry to hear about your experience. Timely communication is important to us, and we clearly fell short. We appreciate your feedback and will address this internally to improve our service. Thank you for bringing this to our attention. Wishing you the best with your new doors!

Matthew Taylor

Technicians: Matthew Taylor

Service: New Doors

Daniel Simmons

Google 1 2 3 4 5
Wilmington, DE 03/12/2025

I called the office mid morning and my technician, Justin Barr, arrived at 12:30 and my rebuilt garage door was completed by 1:45. Same day service with a great technician.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Michael Bull

Google 1 2 3 4 5
Hockessin, DE 03/11/2025

Andrew was on time, professional and did a good job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Healy

Google 1 2 3 4 5
Newark, DE 03/11/2025

Matt was timely and thoroughly explained all of my options. He was skilled and efficient in completing the repairs, and instilled confidence in his work. Would highly recommend this company to friends and family. Thanks Matt!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Lisa Gore

Google 1 2 3 4 5
Newark, DE 03/07/2025

Taylor was so professional and truly did an amazing job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Spencer Henry

Google 1 2 3 4 5
Middletown, DE 03/03/2025

Very clean and professional work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Janet Kilpatrick

Google 1 2 3 4 5
Hockessin, DE 03/03/2025

Garage door was off the track. They got the door closed for us. The new door was ordered and installed today. The installer was extremely efficient. The old door was removed, new bracing was put in place and the new door installed and hooked up to the opener all in about 6 hours. Thank you

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lee Gibbs

Google 1 2 3 4 5
Newark, DE 03/01/2025

These guys are the best, called them they showed up evaluated the problem fixed it and was fast and professional! The technician Brendan was great and very knowledgeable!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Technicians: Brendan Male

Service: General Service

Judi Pulig

Google 1 2 3 4 5
Townsend, DE 03/01/2025

Taylor was great. He was on time, very professional and installation was completed within the time he stated.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Charles Hall

Google 1 2 3 4 5
Newark, DE 02/28/2025

Just perfect. Andrew was great with the evaluation, recommendations, and quoting process and Ryan was super efficient and precise at the same time during the install. Highly recommended.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Sue Leek

Google 1 2 3 4 5
Townsend, DE 02/28/2025

Everything was fixed in record time! Bob did an excellent job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Willie Mckinzie

Google 1 2 3 4 5
Wilmington, DE 02/27/2025

Tim was friendly, detailed and professional. He arrived promptly and ready to go. An excellent experience with a great company. I highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Paul Grynkiewicz

Google 1 2 3 4 5
Middletown, DE 02/25/2025

Our Precision Door Tech Tim was very professional. He provided an honest evaluation of the situation with different options. Polite and a job well done. I am pleased with the end result.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Cheryl Evans

Google 1 2 3 4 5
Wilmington, DE 02/25/2025

I'm very happy with my new doors. The technicians did an excellent job!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Roger Greenbank

Google 1 2 3 4 5
Middletown, DE 02/24/2025

Bob Strauss came on time, was efficient and fixed the problem professionally.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Tracy Newman

Google 1 2 3 4 5
New Castle, DE 02/20/2025

Excellent customer service by repair man Andrew McCluskey

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amrat Patel

Google 1 2 3 4 5
Wilmington, DE 02/20/2025

Andrew as able to explain the problem and showed my how to fix this issue the next time it happens

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Davon Barrett

Google 1 2 3 4 5
Wilmington, DE 02/19/2025

Tim was friendly and knowledgeable. He took the time to listen and understand what the issue was then helped me reach a simplistic and cost-effective solution.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steven Wilson

Google 1 2 3 4 5
Newark, DE 02/17/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Greg Massott

Google 1 2 3 4 5
Middletown, DE 02/17/2025

The torsion tube on our two-car garage door broke at 6:00 PM on Friday. I called Precision Garage Door at 11:25 AM on Saturday, and their technician was at our house at @12:45 PM. Matthew Taylor was awesome! He thoroughly explained all of the repair options, completed the work quickly, and calibrated the system to function optimally. I couldn't be happier with the service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Wayne Knotts

Google 1 2 3 4 5
Wilmington, DE 02/10/2025

Ryan Bunting and his partner did an excellent job installing my garage doors today!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Darien Wilson

Google 1 2 3 4 5
Newark, DE 02/05/2025

Tech from Precision Garage was on time, professional and determined best actions to get my garage door to work properly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Monique Lloyd

Google 1 2 3 4 5
New Castle, DE 02/05/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Sylvia Wilkerson

Google 1 2 3 4 5
Middletown, DE 02/04/2025

Josh and Dylan installed our door with precision and care. They gave us instructions and answered all of our questions before considering the install complete. They were professional and courteous and the newly installed doors look and operate perfectly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Thomas Mason

Google 1 2 3 4 5
Bear, DE 02/04/2025

Excellent quality of materials. Technician was knowledgeable, friendly, and performed in a professional manner. He demonstrated the operation of the entire system and the apps.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Patrick Cunningham

Google 1 2 3 4 5
Hockessin, DE 02/03/2025

Andrew was polite professional and did a great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lou Krause

Google 1 2 3 4 5
Wilmington, DE 01/31/2025

Repair of our garage door. The technician, Taylor Bartow did a great job. He was very knowlegable an efficent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Kelly Noonan

Google 1 2 3 4 5
Newark, DE 01/31/2025

It was easy to schedule an appointment & a tech was available in 2 hours. Andrew came right out to help with my garage door. I had a broken spring. He explained all the different components to me & how to keep it running smoothly in the future. Highly recommend Precision

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Shrinidhi Holla

Google 1 2 3 4 5
Middletown, DE 01/31/2025

Quick response and knowledgeable workers. Was able to get my garage door issue fixed in no time!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Sheryl Zitzelberger

Google 1 2 3 4 5
Wilmington, DE 01/30/2025

Excellent work and right on time. Garage door looks and works great

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: New Doors

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
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Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973