Tim Strauss
Average: 4.95 stars
Tim Strauss's Bio:
Tim began working in the garage door industry in 2015. When he’s not working, he enjoys hiking trails.
Newark, DE
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Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
We accidentally damaged our garage door on April 20, 2024, Saturday. We called Precision Garage Door Company that afternoon, and they were able to send someone out for an estimate the very next day on Sunday morning!! Tim arrived the next morning around 9 AM, and he assessed the situation, gave us an estimate and he was also able to make some adjustments to the door and did some fixes that allowed us to be able to lower the door down so that the garage and house could be more secure until the repair could be done. Precision Door called me on Monday, April 21, and asked whether we could have the install on Tuesday or Thursday of this same week, and we chose Tuesday. Eric the installer arrived after 10 AM on Tuesday and had the entire door removed and the new one and a new garage door opener (Liftmaster) installed by 3:00 to 3:30 PM. Eric cleaned up everything after the work was completed, put the old door parts back on top of and in his truck, and even swept the garage floor thoroughly. We received two remotes with the garage door and Eric came back the next morning to install a thicker gasket on the bottom of the door and to provide us with three additional remotes, which we had paid for, because we had wanted a total of four of them. I highly recommend Precision Garage Door of Delaware. Their communication from their office, texts, and their estimator and installer are top notch. I don't know how we could be more happy and pleased with them. We will surely use them for any annual inspections and any repairs. The Liftmaster garage door works very quietly and is excellent.
- Thomas Waeghe
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Courteous and proactive customer service phone rep; punctual, efficient, pleasant technician; pricing exactly as quoted. Will definitely use again if garage door service is required.
- Susan Oldenburg
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
Tim S was just great. On time. Super efficient. Not a wasted moment. Add in pleasant, communicative and making sure things were done right and the all around service experience was a warranted five star.
- J.P. Pestana
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Prompt assistance on a Sunday night. Serviceman Jim was professional, honest and courteous. Recommended to everyone.
- Robert Beste
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hockessin, DE
Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!
- Denver Gonzales
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Very helpful and considerate. Technician did a fine job. Installed door is kind of noisy but works well. Special kudos to Justin for saving this project and to Tim for his hard work doing the installation.
- Jack Lefkowitz
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Newark, DE
Great service!! Tim arrived right on schedule quickly came up with an estimate and repaired our door spring. I highly recommend him.
- Philip Iadisernia
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Excellent communication and service by Tim Strauss
- Hari Athreya
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Middletown, DE
If you need to repair or replace your garage door, look no further than Precision Door. Outstanding customer service by professional & courteous staff. Our installer (Tim) removed the damaged door & had the new one up & operational in less than 3 hours. Answered our questions & made sure everything was functioning properly. And all at a competitive price.
- Jim Oneill
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Precision Door was able to have a technician out the same day to replace my garage door opener. Tim was friendly, courteous, and professional. He had the job done in an hour! When I replace my garage door in the future, I will be calling Precision.
- Stacey Grim
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Newark, DE
Easy to book a time for service; quick, efficient & friendly
- Beth Walls
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Townsend, DE
I made an online appointment with Precsion garage doors after our garage door spring broke. I received a call from Tim the next day and he showed during the time frame I had selected. He showed me my options and had the garage door up and running in less then an hour. Perfect service.
- Joseph Rose
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Tim was professional, courteous and experienced. He adjusted my door and I bought a keypad that he installed and helped program. When he was finished with what I thought was a complete job, he went back and adjusted just a little more because he wasn't satisfied just yet. Perfectionist.
- Gerald Ditro
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Middletown, DE
Was able to get Emergency service service on the weekend. Technician was courteous, gave me a suggestion that I greed with his expertise. Got updated equipment. Love it.
- Marcia Reynolds
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Middletown, DE
Tim did a great job. He was very pleasant and professional. I will definitely use your service again.
- Rhea Tannenbaum
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Tim came out at the exact time of schedule, even gave a courtesy call ahead of time. Figured out the issue with the garage door opener and quickly repaired it same day. Very professional and knowledgeable. Looking forward to doing business with Precision again in the future.
- Christina Onyrscuk
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
I wouldnt use any other company! Reliable. Responsive. Technicians are often long time employees. Tim Strauss was every bit the professional.
- John Pumphrey
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Tim did an awesome job!!! They came out within an hour and replaced the springs on my door...Made it look easy. Thanks, and appreciate the great service!!!
- Jim Donato
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wilmington, DE
Technician Tim Strauss was excellent! He was very prompt, knowledgeable and courteous. I actually dealt with another company several years ago for our original garage door opener, and I attempted to contact them this time to update the opener, however they never answered their phone - I tried multiple times. I moved on and contacted Precision Garage Door, and Im very glad I did. I highly recommend Precision Garage Door of Delaware & Eastern Shore Maryland and technician Tim Strauss.
- Chris Gillis
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
New Castle, DE
It was an excellent experience! Tim was efficient, professional, congenial and a great teacher. He was patient and kind with me. He left me feeling confident in his performance and my new equipment.
- Patricia Perkins
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Middletown, DE
We have use their Services in the past, they response very quick and always fix our issues and have parts to complete the job.. Highly recommend!!!
- Yvonne Miller
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wilmington, DE
Can I give more stars? My very high standards and expectations for service and quality were completely met by Precision Garage Door. The technician Justin was outstanding in every way.
- Niki Hawkins
Niki, were thrilled to hear that our service exceeded your high standards! Justin will be delighted to know he made such a positive impression. Thank you for your fantastic feedback and support!
Great overall experience!! Shortly after placing a call to request service, Taylor arrived and quickly determined the source of my garage door malfunctioning. He then proceeded to replace the extension cables and springs. Everything was completed to my satisfaction in one short visit.
- Catherine Wirth