4.9 1 2 3 4 5 511 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 13

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 465 most recent customer reviews

Customer reviews for Precision Garage Door of Delaware across the New Castle area are overwhelmingly positive. Reviewers consistently praise fast response times, same-day or next-day service, and technicians who are professional, knowledgeable, courteous, and thorough. Customers also frequently mention clear communication, easy scheduling, honest explanations of repair options, and strong workmanship on repairs, installations, and opener replacements. Many note a smooth experience from the initial call through completion, with several highlighting clean job sites, helpful setup guidance, and equipment that works reliably afterward.

What Customers in Your Area Mention Most

Responsiveness (190) Customers repeatedly praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day appointments and fast follow-up when urgent issues come up. Professionalism (176) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and well-prepared throughout the service visit. Expertise (159) Customers frequently mention that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining what they found in plain language. Communication (128) Reviews often highlight strong communication, including arrival updates, ETA calls, texts, emails, and clear explanations of the work and options. Speed (117) Customers regularly note that repairs and installations are completed quickly, efficiently, and often within the same visit. Service (116) Many reviewers praise the overall customer service as friendly, helpful, attentive, and easy to work with from start to finish. Booking Experience (74) Customers say scheduling is simple and convenient, especially with online booking and quick appointment availability. Workmanship (71) Reviewers frequently compliment the quality of the repairs and installations, saying the work is thorough, careful, and done to a high standard. Trustworthiness (62) Customers often mention honest evaluations, no-pressure recommendations, and technicians who explain options without overselling.

Recent Reviews from New Castle, DE

Dianita White

Google 1 2 3 4 5
Middletown, DE 08/12/2024

So happy with experience. Scheduling was quick and easy. Brendan was on time, knowledgeable, friendly, and patient. Super happy with my service. Will use them again and recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

S Whyte

Google 1 2 3 4 5
Wilmington, DE 08/12/2024

Taylor was awesome , informative and professional..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Erin Egan

Google 1 2 3 4 5
Wilmington, DE 08/09/2024

I called Precision on a Thursday for repair. They had an opening the next day (other companies were giving me dates 3 weeks out). The service guy showed up on time and within a couple hours our garage door was repaired. The service man was knowledgeable and professional. Would definitely recommend Precision.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Alisa Morkides

Google 1 2 3 4 5
Wilmington, DE 08/08/2024

Andrew helped us fix our garage door. He was a pleasure to work with highly professional, friendly and knowledgeable. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

George Trainor

Google 1 2 3 4 5
Wilmington, DE 08/08/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Bonnie Wilson

Google 1 2 3 4 5
Newark, DE 08/06/2024

Techican very knowledgeable and courteous. He answered all my questions. Am glad now to have garage door keypad for safety. Also technician programmed my car so can now open/close garage from botton in car and not use a garage door opener that never wanted to stay put!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Sharon Miller

Google 1 2 3 4 5
Claymont, DE 08/06/2024

Taylor was on time, explained everything, fixed everything, and was very courteous.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Mary Lenhoff

Google 1 2 3 4 5
New Castle, DE 08/05/2024

Very personable and knowledgeable.. didnt over sell.. made sure I was comfortable before leaving..love working with Taylor- always respectful..

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Aaron Grossman

Google 1 2 3 4 5
Bear, DE 08/02/2024

I greatly appreciate they responsiveness to a failure of my torsion spring off-hours. Jorge was at my house just a few hours after my call. He explained the job, repair options available, and had it fixed later that night.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Mark Breymeier

Google 1 2 3 4 5
Wilmington, DE 07/31/2024

Brendon Male was awesome. He is an asset to the company. In addition, they had someone at our home within an hour of our call. You just don't see this any longer. Great company!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: General Service

Sarah Wolfe

Google 1 2 3 4 5
Wilmington, DE 07/30/2024

Amazing experience, from scheduling to an in-depth explanation of options. Technician was polite, cleaned area, and helped create an affordable package to resolve the issues. Would highly recommend, especially the online scheduling tool.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Tommy Visco

Google 1 2 3 4 5
Middletown, DE 07/29/2024

Repairman Tim Strauss was right on time went right to his work and made the repair in record time. A+ Very Professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

William Kutcher

Google 1 2 3 4 5
Newark, DE 07/29/2024

I've used Precision three times over the years and am impressed by their work, materials used and their efficiency.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Nick Cummings

Google 1 2 3 4 5
Townsend, DE 07/29/2024

Jorge was great install went smoothly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Steve Lykens

Google 1 2 3 4 5
Newark, DE 07/26/2024

Jorge Hope I spelled it correctly did a fabulous job was professional and explained everything I was just price shocked it cost more than the door and motor that you all installed in 2020 ..lol

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

George Brown

Google 1 2 3 4 5
Wilmington, DE 07/22/2024

Jorge called as promised he arrived on time examined the garage door and explained the required repairs he gave me options for for the repairs. He made the repairs in a professional and timely manner explained what was done all in a pleasant professional manner.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Carolyn Henry

Google 1 2 3 4 5
Middletown, DE 07/20/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Gary Rowe

Google 1 2 3 4 5
Wilmington, DE 07/18/2024

Taylor was very capable and courteous. He explained installation procedures and assisted with our final setup. Precision Garage Door of Delaware provided immediate same day service. We are very pleased and will recommend the business.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Donna Weibley

Google 1 2 3 4 5
Newark, DE 07/18/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware (Newark) a great rating!

Service: General Service

Clayton Cassidy

Google 1 2 3 4 5
Middletown, DE 07/18/2024

Matt was excellent! He explained everything that needed to be done with the garage and the science behind it very well. He was also able to come out the same day that I called!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Ryan Matthews

Google 1 2 3 4 5
Wilmington, DE 07/18/2024

Mr. Brenden was excellent and thorough throughout the whole process from start to finish. Very informative and knowledgeable about your business. Thank you Brenden for job well done. Kind Regards, Pastor Ryan D. Matthews

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Technicians: Brendan Male

Service: New Doors

Michael Cavazzini

Google 1 2 3 4 5
Newark, DE 07/16/2024

Jorge C was very good, knowledgeable and professional. Garage door repair was done in a timely fashion and tje door works great after replacing the parts.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Steven Baldo

Google 1 2 3 4 5
Wilmington, DE 07/15/2024

Knowledgeable, fast, and neat. Great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Dayan Knox

Google 1 2 3 4 5
Wilmington, DE 07/13/2024

Professional, courteous, efficient

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Alex Mili

Google 1 2 3 4 5
Wilmington, DE 07/12/2024

Prompt and efficient service. Went on their websites this morning to schedule an appointment, was able to secure appointment the same day, and the problem was fixed. (sensors misaligned on the garage door).

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Steve Webb

Google 1 2 3 4 5
Middletown, DE 07/11/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Gwendolyn Carter-King

Google 1 2 3 4 5
Wilmington, DE 07/11/2024

The installation went smoothly, very happy with the results.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Ryan Bunting

Technicians: Ryan Bunting

Service: New Doors

Mac Gardner

Google 1 2 3 4 5
Wilmington, DE 07/11/2024

Bob Strauss did a great job diagnosing and repairing my garage door issue. The door had begun making an alarming noise and Bob quickly determined the cause was related to the belt that is drivin by my Chamberlain garage door opener. He resolved the problem pretty quickly. He was prompt and professional. Thank you Bob.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

John Russell

Google 1 2 3 4 5
Wilmington, DE 07/10/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Renee Richardson

Google 1 2 3 4 5
Bear, DE 07/09/2024

On July 8th Andrew McCluskey came to repair my garage door opener at my home. First Mr. McCluskey evaluated my garage door opener. My garage opener was old and beyond repairs. Then he shared some estimations of new garage openers with me. Mr. McCluskey was very polite and patient with me. He did not select any of the new openers, he waited for me to select the opener that was best for my garage door! Andrew did an excellent job with the installment of the new garage door opener!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973