4.9 1 2 3 4 5 555 Reviews

From New Castle, DE Homeowners

Garage Door Repair in New Castle, DE - Page 13

Precision Garage Door

Same-day garage door repair in New Castle, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Castle, DE FREE Service Call With Any Repair

Serving New Castle, DE

Proudly serving the New Castle community with same day service.

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Local Garage Door Repair in New Castle, DE

Precision Garage Door of Delaware provides same-day garage door repair in New Castle, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Castle homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around New Castle and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 502 most recent customer reviews

Precision Garage Door of Delaware is viewed very positively across the New Castle area, with customers repeatedly praising fast response, prompt arrival, knowledgeable technicians, and clear communication. Reviews also consistently highlight professional, courteous service, thorough diagnostics, efficient repairs and installations, and a low-pressure approach that gives customers options and confidence in the work. Many customers describe the company as reliable and easy to work with for both routine service and urgent garage door problems.

What Customers in Your Area Mention Most

Responsiveness (170) Customers frequently praise how quickly Precision Garage Door of Delaware responds, often with same-day or next-day service, fast callbacks, and short wait times for urgent repairs. Professionalism (165) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and well-mannered throughout the service experience. Expertise (149) Customers repeatedly note that technicians are knowledgeable, skilled, and able to diagnose problems accurately while explaining what is going on in clear terms. Communication (126) Reviewers appreciate the clear communication, including arrival updates, ETA texts or calls, detailed explanations, and step-by-step guidance on repairs and options. Speed (121) Many reviews mention quick repairs and efficient work completion, with technicians often finishing the job in a short visit or the same day. Service (114) Customers consistently praise the overall service experience, especially friendly interactions, helpful staff, and a low-pressure approach to recommendations and sales. Reliability (78) Reviewers describe the company as dependable and consistent, often returning for repeat service because the work is completed as promised and problems are resolved. Workmanship (77) Customers commonly highlight high-quality repairs and installations, noting that doors, openers, springs, and hardware are fixed correctly and working smoothly afterward. Value (36) Several reviews specifically mention fair or reasonable pricing, good quotes, and strong value for the quality of service received.

Recent Reviews from New Castle, DE

Mark Windfelder

Google 1 2 3 4 5
Wilmington, DE 10/19/2024

Tim Strauss Just came over and had us fixed within a minute. Excellent service and even better that we were fixed on a Saturday afternoon within a hour of calling. Great customer service, highly recommend! Thanks Precision Garage Door of Delaware.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Diane Pillarella

Google 1 2 3 4 5
Newark, DE 10/16/2024

Just had Bob Strauss at my home to fix my keypad. In the end I had to replace it. He was courteous, polite, and respectful. He checked the garage door as well and explained what had to be repaired. I am very pleased with the work done.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Timothy Abeel

Google 1 2 3 4 5
Wilmington, DE 10/15/2024

Highly recommend they came out to do a standard repair and went above and beyond to make sure my garage doors were in good working order

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male

Service Technician: Brendan Male

Service: General Service

James Galoff

Google 1 2 3 4 5
Middletown, DE 10/15/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Richard Clemente

Service Technician: Richard Clemente

Service: General Service

Kate Mcgovern

Google 1 2 3 4 5
Wilmington, DE 10/14/2024

Tim Strauss was my technician. He showed up early, assessed the problem, got right to work and installed my new system in no time. The price was reasonable and he even took the time to show me how to use the app and program the visor in my vehicle. Very professional and knowledgeable! I am very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Ursula Li

Google 1 2 3 4 5
Hockessin, DE 10/12/2024

This was a quick and excellent job! Technician was on time and well prepared and professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Len Legette

Google 1 2 3 4 5
Bear, DE 10/11/2024

Excellent Service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Diana Mcgriff

Google 1 2 3 4 5
Hockessin, DE 10/11/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: New Doors

Brien Fetters

Google 1 2 3 4 5
Wilmington, DE 10/10/2024

Great and timely service ! Much appreciated!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Brendan Male

Service Technician: Brendan Male

Service: General Service

Audrey Kirchner

Google 1 2 3 4 5
Hockessin, DE 10/09/2024

Matt came out the same day I called and replaced the broken springs on my door, as well as cleaning up the whole set up. He was very nice, efficient, professional and it was a pleasure!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Patrick Kerns

Google 1 2 3 4 5
Bear, DE 10/09/2024

Fast, professional, effective.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Service Technician: Matthew Taylor

Service: General Service

Paul Fager

Google 1 2 3 4 5
Townsend, DE 10/09/2024

Tim Strauss called me and told the exact time he would be at my house to repair my garage door. He arrived on time and we reviewed the problem. He gave me 2 options. I selected one and he went to work. Tim was very knowledgeable and completed the job in one hour. Tim did an excellent job and you should be thankful to have an employee of that caliber.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Ken Comegys

Google 1 2 3 4 5
Newark, DE 10/07/2024

I got an appointment within an hour of when I called. Taylor showed up on time, determined what needed to be done, and developed a repair plan right away. Taylor is a true professional. He explained everything clearly, presented me with options and completed the work perfectly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Larry Haid

Google 1 2 3 4 5
Middletown, DE 10/01/2024

Excellent experience in every way. Taylor Bartow was personable, knowledgeable, experienced, professional, helpful, informative and talented. He assessed the problems with the garage door, thoroughly explained various options & costs to address the issues involved, replaced a 21-year-old garage door system that had failed with a new rail, new springs, new sensors & wiring, new motor, new keypad, replaced the weather stripping, and took the time to demonstrate how to program the master control, the remotes, etc. and use the system even programing the car's HomeLink opener into the system, I was extremely impressed with his approach and abilities. thoroughly explained various options & costs to address the issues involved. He is truly a class act, an excellent representative of Precision Door. I highly recommend both Taylor and Precision Door for any garage related issue.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Scott Morris

Google 1 2 3 4 5
Newark, DE 09/26/2024

Great service and technician. Jorge(George) was very professional and efficient. Would recommend Precision to all.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Dianne Nichols

Google 1 2 3 4 5
Newark, DE 09/26/2024

Taylor did a phenomenal job installing our garage door closer and adjusting the existing door for maximum performance. He quickly walked me through the set up for our code and was very personable throughout.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

John Sisson

Google 1 2 3 4 5
Newark, DE 09/26/2024

Awful. Technician came out and tried to upsale every aspect of the job. Will never use them again.

Response from Brandon Falone, President Business Owner

Hello, John, I tried calling the number on file and left a voicemail. I would like to talk this over. Can you please call me at 302-319-2466 extension 7114. Thank you, I hope to hear from you soon. Justin

Trevor Kalista

Service Technician: Trevor Kalista

Service: General Service

Linda Saad

Google 1 2 3 4 5
Wilmington, DE 09/23/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Sharon Satterfield

Google 1 2 3 4 5
Wilmington, DE 09/23/2024

Bob, technician, was out in 2hrs and did a great job on a small repair

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Ray Myers

Google 1 2 3 4 5
Wilmington, DE 09/17/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Dylan Younger

Install Technician: Dylan Younger

Service: New Doors

Diane Richer

Google 1 2 3 4 5
Wilmington, DE 09/15/2024

Great fast service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Service Technician: Jorge Creech

Service: General Service

Mary Kay Dolnack

Google 1 2 3 4 5
Wilmington, DE 09/14/2024

Excellent timely response. Tech was knowledgeable and courteous. Took care of all issues swiftly. Will use Precision Garage Door as my preferred vendor going forward!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Allyson Sheehan

Google 1 2 3 4 5
Bear, DE 09/13/2024

No wait time. Same day appointment. Taylor Bartow was extremely polite and very informative. After he explained 4 different options of service, he installed our new garage door opener, then he took the time to help program our new equipment.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

James Lemley

Google 1 2 3 4 5
Wilmington, DE 09/12/2024

Tim Strauss was excellent. He replaced our garage door opener which was probably 15 years old. He was very efficient and professional.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Mark Doherty

Google 1 2 3 4 5
Wilmington, DE 09/11/2024

Called Precision Door when the garage door would not close. Andrew McClusky was the service tech. He inspected the garrage door for any mechanical problems. Finding none he concluded the sensor had burned out. 15 minutes later a new set of sensors were in place and problem resolved. Explained each step and what to be monitoring as the door lift motor ages. Great service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alex Appiah

Google 1 2 3 4 5
Middletown, DE 09/10/2024

Excelent service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Jessica Howard

Google 1 2 3 4 5
Hockessin, DE 09/08/2024

Great company! Fast and professional - highly recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Cindy Cohen

Google 1 2 3 4 5
Wilmington, DE 09/06/2024

Tyler was prompt, courteous, and got the job done quickly and efficiently. Would recommend, especially when time is of the essence.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Service Technician: Taylor Bartow

Service: General Service

Andrew Frank

Google 1 2 3 4 5
Wilmington, DE 09/03/2024

Tim Strauss did a superior job when repairing our garage door. He explained absolutely everything and tested everything in our presence. We would definitely recommend him and your company to our friends and neighbors. Cindy and Andy Frank

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Lead Technician: Tim Strauss

Service: General Service

Andrea Jackson-Forbes

Google 1 2 3 4 5
New Castle, DE 09/01/2024

The technician, Bob Strauss, was very efficient in diagnosing my garage door problem and working with me to get it resolved.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Lead Technician: Bob Strauss

Service: General Service

Ready to Experience 5-Star Service?

Join your New Castle neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
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Unit A

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