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Read what people are saying
about Precision Garage Door in:

New Castle County, DE

Precision Garage Door of Delaware
has received 441 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

We accidentally damaged our garage door on April 20, 2024, Saturday. We called Precision Garage Door Company that afternoon, and they were able to send someone out for an estimate the very next day on Sunday morning!! Tim arrived the next morning around 9 AM, and he assessed the situation, gave us an estimate and he was also able to make some adjustments to the door and did some fixes that allowed us to be able to lower the door down so that the garage and house could be more secure until the repair could be done. Precision Door called me on Monday, April 21, and asked whether we could have the install on Tuesday or Thursday of this same week, and we chose Tuesday. Eric the installer arrived after 10 AM on Tuesday and had the entire door removed and the new one and a new garage door opener (Liftmaster) installed by 3:00 to 3:30 PM. Eric cleaned up everything after the work was completed, put the old door parts back on top of and in his truck, and even swept the garage floor thoroughly. We received two remotes with the garage door and Eric came back the next morning to install a thicker gasket on the bottom of the door and to provide us with three additional remotes, which we had paid for, because we had wanted a total of four of them. I highly recommend Precision Garage Door of Delaware. Their communication from their office, texts, and their estimator and installer are top notch. I don't know how we could be more happy and pleased with them. We will surely use them for any annual inspections and any repairs. The Liftmaster garage door works very quietly and is excellent.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Courteous and proactive customer service phone rep; punctual, efficient, pleasant technician; pricing exactly as quoted. Will definitely use again if garage door service is required.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Tim S was just great. On time. Super efficient. Not a wasted moment. Add in pleasant, communicative and making sure things were done right and the all around service experience was a warranted five star.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Bob arrived timely, examined the issue and made some recommendations! Once we decided on how to move forward, Bob promptly went to work and made all repairs to our inoperative door. Door is working properly in a short period of time! Thanks to Bob and Precision Door for their prompt response and professionalism!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Eric my technician called to ask if he could could come early and did an amazing job. Very pleased with my experience and they came out the same day my spring broke on my garage door!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow Service Provided:
General Service

Technicians: Eric Bartow
Review:

Great service, fair pricing, timely response even on weekends. Tim Strauss was amazing with repair completed in less than an hour! Tim also offered repair pricing options and was patient in explaining the differences. I would use this service again!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Needed repairs ASAP do to a car stuck in our garage. Precision responded first thing in the morning and had all the material on their truck to repair our garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Great.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brendan Male Service Provided:
General Service

Technicians: Brendan Male
Review:

Brendan was polite and on time. He was very knowledgeable.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Taylor was prompt and great customer service

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow Service Provided:
General Service

Technicians: Taylor Bartow
Review:

Very helpful and considerate. Technician did a fine job. Installed door is kind of noisy but works well. Special kudos to Justin for saving this project and to Tim for his hard work doing the installation.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

Richard replaced the broken spring on my garage door. Im very happy with the prompt professional service!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente Service Provided:
General Service

Technicians: Richard Clemente
Review:

Great service!! Tim arrived right on schedule quickly came up with an estimate and repaired our door spring. I highly recommend him.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Quick fast service did a great job

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Excellent communication and service by Tim Strauss

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

If you need to repair or replace your garage door, look no further than Precision Door. Outstanding customer service by professional & courteous staff. Our installer (Tim) removed the damaged door & had the new one up & operational in less than 3 hours. Answered our questions & made sure everything was functioning properly. And all at a competitive price.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
New Doors

Field Manager: Tim Strauss
Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Same day service was a game changer. The experience in dealing with this company was exceptional from beginning to end. My technician, Matt Taylor, was punctual and extremely competent. He kept me advised throughtout the process. I highly recommend this company.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Precision Door was able to have a technician out the same day to replace my garage door opener. Tim was friendly, courteous, and professional. He had the job done in an hour! When I replace my garage door in the future, I will be calling Precision.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Glad our neighbors recommended Precision. The tech, Bob, is polite & efficient. And so patiently worked through with us to connect WiFi and how to use it.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Matt was very professional and repaired our broken garage door in a timely manner. I highly reccommend Precision Garage Door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Taylor was awesome! Very thorough and very professional. Very friendly. He didnt even mind my dogs. Highly recommend.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor Service Provided:
General Service

Technicians: Matthew Taylor
Review:

Bob was fast, professional, and fixed the problem with my door (one I created) quickly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Josh Bourdon Service Provided:
New Doors

Installers: Josh Bourdon
Review:

Easy to book a time for service; quick, efficient & friendly

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss Service Provided:
General Service

Field Manager: Tim Strauss
Review:

Jorge was prompt and professional and took the time to demonstrate how I can make minor adjustments to the sensors on my automatic garage door myself. He took the time to lubricate the rollers on my doors. Great service!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Jorge C. was great! He called to let me know is arrival time within the range I was given. He analyzed and reviewed my garage issue. He gave me a couple of options and was able to work with me on the best fit for my situation. Since my garage was coming off the track, I weighed my options to get the job done. Jorge was knowledgeable and worked rather quickly. I would use this company again. Thanks Jorge and Precision Garage Door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Jorge Creech Service Provided:
General Service

Technicians: Jorge Creech
Review:

Great service came right away. Offered options. No pressure. Very pleasant and professional Bob Strauss was great he even programmed the door to my car.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss Service Provided:
General Service

Field Manager: Bob Strauss
Review:

Polite, on time, and thorough!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

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New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
Precision Garage Door of Delmarva
Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973