5.0 1 2 3 4 5 159 Reviews

From Kent, DE Homeowners

Garage Door Repair in Kent, DE - Page 2

Precision Garage Door

Same-day garage door repair in Kent, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Kent, DE FREE Service Call With Any Repair

Serving Kent, DE

Proudly serving the Kent community with same day service.

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Local Garage Door Repair in Kent, DE

Precision Garage Door of Delaware provides same-day garage door repair in Kent, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Kent homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Kent and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 148 most recent customer reviews

Precision Garage Door of Delaware is described by customers across Kent as prompt, professional, and highly dependable, with many reviewers praising same-day or quick scheduling, clear communication, and technicians who explain the work thoroughly. Reviews consistently highlight knowledgeable service, careful workmanship, clean job sites, and a low-pressure approach that leaves customers feeling informed and confident in the results. Many customers also note strong long-term satisfaction and willingness to recommend the company for both repairs and new door installations.

What Customers in Your Area Mention Most

Professionalism (78) Customers repeatedly describe the team as professional, polite, courteous, and respectful throughout the service experience. Expertise (58) Reviewers frequently praise technicians for being knowledgeable, thorough, and able to diagnose issues quickly while explaining the system clearly. Responsiveness (49) Customers value the company's quick follow-up, fast appointments, and ability to respond promptly when service is needed. Speed (45) Many reviews note efficient service, fast repairs, and quick completion of work once the technician arrives. Communication (44) Reviewers often mention clear explanations, ETA updates, detailed options, and helpful communication from both office staff and technicians. Service (41) Customers consistently praise the overall service experience as helpful, pleasant, and easy to work with from start to finish. Friendliness (35) Technicians are frequently described as friendly, personable, kind, and easy to talk to. Reliability (29) Reviews emphasize on-time arrival, honoring appointment windows, and getting the job done as promised. Workmanship (27) Customers report solid repairs and installations, with doors, openers, and related parts working well and finished cleanly.

Recent Reviews from Kent, DE

Dana Morman

Google 1 2 3 4 5

Rich was very kind and explained everything in detail.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Clemente

Technicians: Richard Clemente

Service: General Service

Dominic Deblasio

Google 1 2 3 4 5
Clayton, DE 09/21/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Jeffrey Muse

Google 1 2 3 4 5
Dover, DE 09/13/2025

The technician was professional, efficient, knowledgeable, friendly and helpful. Highly recommended for all types of garage doors and projects.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Jorge Creech

Technicians: Jorge Creech

Service: General Service

Shon George

Google 1 2 3 4 5
Magnolia, DE 09/10/2025

It was great from phone call to completion of service. Matthew Taylor did a great job explaining the service and what I appreciated most was he was not pushy like other service agents. He allowed me to make the decision I wanted to make regarding parts.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Ronald Rochester

Google 1 2 3 4 5
Smyrna, DE 08/30/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Oribel Ray

Google 1 2 3 4 5
Smyrna, DE 08/25/2025

This company is very helpful and professional and know how to get the job done quickly and efficiently. Called them out to replace a garage door that was cracking and getting worse. They replaced it in no time. Love that it comes with a warranty. Thank you guys.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: New Doors

Traci Perry

Google 1 2 3 4 5
Dover, DE 08/20/2025

Justin Bahr and Josh Bourdon were easy to work with. They installed my new garage door and answered all my questions.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Desiree Young

Google 1 2 3 4 5
Dover, DE 08/19/2025

Very prompt and professional. Would definitely use the services again

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Anita Bullock

Google 1 2 3 4 5
Dover, DE 08/13/2025

I recently had a service call to Precision Garage (7/21/05) because one of my rollers/coils was broken. The technician on call was a Taylor Bartow and all I can say is that he made the service call informative and was very diligent in supplying superior customer service. Because of professionalism and superior work I will always use Precision and I have already recommended to my neighbors. Thank you again to Taylor, for all your help, patience and awesome customer service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Vincent Lewis

Google 1 2 3 4 5
Smyrna, DE 08/13/2025

Excellent service, and great customer service

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Robert Turner

Warehouse Supervisor: Robert Turner

Service: General Service

Ralph Neubauer

Google 1 2 3 4 5
Dover, DE 07/31/2025

Bob was on time, friendly, and professional. He gave me options and quickly installed a new opener. Very satisfied. I would recommend Precision Garage Doors

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

David Sanchez

Google 1 2 3 4 5
Smyrna, DE 07/30/2025

Matt was great. He arrived ahead of schedule and was very friendly, professional and understanding. He kept us up on everything he was doing and showed how everything worked. We were very happy with him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Scott Phelps

Google 1 2 3 4 5
Felton, DE 07/28/2025

Our second time using Precision. Service, from the phone appointment to the actual visit was first rate. Technician Richard was cordial, professional and expert...going the extra mile AFTER the extra mile to see that we were not only fully repaired but informed of possible future needs without the kind of "hard sell" too often found in other vendors. Totally satisfied, the only reason we only rate them five stars is that there aren't six stars available here.... (PS...hey boss...give your people raises....they are all keepers ;)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Jennifer Coulbourne

Google 1 2 3 4 5
Smyrna, DE 07/24/2025

Fast, professional, courteous service!! Taylor was fantastic! He went above and beyond to make sure I was happy!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Ryan Davis

Google 1 2 3 4 5
Dover, DE 07/17/2025

Great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Diana Redden

Google 1 2 3 4 5

Resolved the issue quickly. Was pleasant and professional. Would highly recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Jerry Davies

Facebook 1 2 3 4 5
Dover, DE 07/14/2025

Quick appointment, Tech arrived on time. Performed the work admirably and efficiently. Thank you Matt and Precisio. Door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Jerry Davies

Google 1 2 3 4 5
Dover, DE 07/14/2025

Quick appointment, tech arrived on time, performed the work admirably, and was efficient with his time.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Marcus Rush

Google 1 2 3 4 5
Smyrna, DE 07/14/2025

Taylor was very informative and great to work with.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Paul Darnell

Google 1 2 3 4 5
Smyrna, DE 06/28/2025

Great job my installer Josh worked thru one of the hottest day to up the new door. It's works just fine.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Kevin Barton

Facebook 1 2 3 4 5
Frederica, DE 06/06/2025

Eric was terrific! Right on time, polite and professional. I wouldnt hesitate to recommend Eric and Precision to anyone.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Eric Bartow

Technicians: Eric Bartow

Service: General Service

Eddie Olivo

Google 1 2 3 4 5
Clayton, DE 06/04/2025

Great work and very professional. Thanks to Josh and his assistant.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Josh Bourdon

Installers: Josh Bourdon

Service: New Doors

Robert Wiegel

Google 1 2 3 4 5
Dover, DE 06/02/2025

I am thoroughly pleased with my experience with Precision from the phone call inquiring to shaking Tim Strauss hand when finished. I was able to get an appointment right away to replace my spring and cables. Tim Strauss was very prompt and professional and knowledgeable. He is a credit to the company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Tim Strauss

Field Manager: Tim Strauss

Service: General Service

Ian Mccredie

Google 1 2 3 4 5
Dover, DE 05/27/2025

Very detailed. Mathew was excellent. He was able to use the existing tracks for both doors. Highly recommend!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Timothy Abel

Google 1 2 3 4 5
Dover, DE 05/27/2025

Arrived in an hour and half after my call, amazing service! My tech was able to reprogram my 3 garage doors explained the dos and donts of my key pads. A+

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Bob Strauss

Field Manager: Bob Strauss

Service: General Service

Ed Wiley

Google 1 2 3 4 5
Dover, DE 05/22/2025

It was easy to set up the appointment. Matt, the tech, arrived within the two-hour window. He was friendly and professional. I showed him the problem with the lighting, and he checked a few things and took pictures for documentation. Matt stated that the LED lights needed replacing, but they were not a part they regularly had on the truck. He connected with the office support and informed me that the part was no longer available but that the motor unit would be replaced at no charge and shipped directly to me. Once it arrives, I should call back to schedule a tech to come out and install it. There would be no cost to me since the warranty covered it. Quick follow-up one week later. New motor unit was delivered, Matt installed the following morning. It is now better than ever and includes a new warranty. Great Job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Denny Gaugler

Google 1 2 3 4 5
Dover, DE 05/21/2025

Very pleased with the installation of Genie garage door opener. Matt, the technician did a very professional job. Would use your company again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

John Singleton

Google 1 2 3 4 5
Dover, DE 05/21/2025

Taylor was exceptional. Friendly and professional. Pleasure to work with.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Taylor Bartow

Technicians: Taylor Bartow

Service: General Service

Robert Mellin

Google 1 2 3 4 5
Magnolia, DE 05/13/2025

awesome service! came out in hours and had a new door installed next day.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Richard Armbruster

Technicians: Richard Armbruster

Service: New Doors

Wayne Barton

Google 1 2 3 4 5
Clayton, DE 05/12/2025

Matthew Taylor was excellent.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Matthew Taylor

Technicians: Matthew Taylor

Service: General Service

Ready to Experience 5-Star Service?

Join your Kent neighbors and let our experts take care of your garage door.

New Castle County (302) 321-5830
Kent County (302) 554-8441
Sussex County (302) 554-8572
Precision Garage Door of Delaware
Office: (866) 266-6288
330 Water Street
Suite 109

Newport, DE 19804
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Office: (302) 899-1842
202 Peterson Dr.
Seaford, DE 19973