Garage Door Repair in Newark, DE - Page 2

Meg Kennedy

We had Taylor from Precision Door identify and replace our garage door motor (lift master), spring and replace the rubber on bottom of door. He was fantastic!! Knowledgeable, personable, and efficient. Great quote for all that we had done! Fixed it same day! Precision is lucky to have him as a technician! I would recommend Precision on his work alone.

Elizabeth Mcdonough

I recently had my cable on my garage door snap, so I read reviews on Google and selected Precision Garage doors of Delaware based on the high ratings and positive reviews. I am glad that I did, as I have had a positive experience from start to finish. They scheduled me as quickly as possible and let me know when the technician would be coming and sent a picture of Jorge Creech. He called when he was 30 minutes away to let me know when he would be arriving, which was well within the timeframe I was given. He quickly assessed the issue and told me that he would be putting in the order for the new hardware and garage door. I receive an email from the company that it would be 4 weeks before their warehouse received the garage door and that they would be installing it within a week of receipt. After the installation was scheduled, I received an email informing me when the technician would be coming and then sent me a picture of Dylan Younger who also arrived well within the range that was given and who also called me while en route. He worked very hard and made sure that everything was perfect and that I was completely satisfied. I appreciate the communication from the company emails and the calls from the techs and how thorough Dylan was. The garage door looks great from the inside and outside, and a neighbor has already asked what company I used!

Elmer Saxton

The person that came to replace the electric door opener, and remotes was very good. He understood what I needed, accomplished the work in good time and I am satisfied with his service. The old garage door opener was oner 40 years old.

Gary Legreid

My garage door jammed and trapped my car inside shortly before noon. I called Precision Garage Door and they were able to schedule a service appointment between 2 and 4 that day. When the original technician was delayed, another was assigned. Taylor Bartow arrived within the original time period and promptly assessed the failure. He reviewed possible repair approaches and proceeded with the selected repair. After completing the repair, he answered my questions and made sure I was satisfied with the repairs. Excellent work with a focus on customer satisfaction.

Peter Crisona

Matt Taylor was very professional, and he diagnosed the problem, and fixed it effortlessly.

Rob Specter

Brendan Male at Precision Garage Door of Delaware and Eastern Shore Maryland is THE pro you need to guide you through the garage door replacement decision process. He is thoroughly professional and knowledgeable about his products and those of competitors. Brendan helped us understand aesthetic implications of our choices, and were delighted with the outcome. He quoted clear option sets at various price points, and kept us apprised during the ordering process. He did a first-rate installation job for us. Highly recommend!

Michael Farrell

Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend

Scott Cherry

Called and got a same day appointment with a window of 2:00-4:00. After calling to let me know he'd be about 30 minute late, the technician didn't show up around 6:00 PM. The repair was more extensive than expected and he gave me a few estimates that were significantly overpriced and presented in a confusing way. Ultimately I went with another company that did a great job and was about 1/3 the price. Update: received a call from Precision after the review and they took the feedback and seemed genuinely interested in making things right. It's possible I just got the wrong tech on the wrong day.

Unnati Sapre

Matthew was very knowledgeable and professional. Assessed the problem and explained garage door opener replacement options to me. Replacement was done quickly. Glad to have a working garage door again. Highly recommend Precision

Daniel Hunter

Very quick, fixed promptly and at a great price. Every helpful technition.

Michael Raymond

Power outage messed up the door opener. The tech was right on time and fixed it in minutes.

David Kohan

Tim was awesome at diagnosing the problem. Something electronic with my 21 year old motor and door wouldnt open. Replaced motor, remotes, key pad and wall switch in 1.5 hours. He was on time, very thorough, polite and professional. Communication thru phone, text, email was superior. Would call again without any reservations!

Joanne Falcone

Matthew Taylor was terrific! We needed an early morning visit for repairs. He arrived early and completed the task very quickly. He provided information we didn't have from the user manual and explained how we can troubleshoot if there's another issue in the future. Thanks Matt!!

Ken Levering

Matthews timely, professional and did a great job!

Kate Beck

Very prompt and professional service. Jorge was extremely nice and courteous

Chris Mantakounis

Matthew Taylor absolutely took care of me and fixed my garage door in a fast time and considerate manner. 10/10 would use his service for any future garage door services.

Mike Sammons

Dylan was excellent with installation and explanations of how everything worked once completed. Extremely satisfied and highly recommend for service. Thanks Dylan!

David John Salzano

The service man was very knowledgeable friendly and professional highly recommend your company to all my friends and family

David Raughley

Within an hour of my initial call to Precision Door, a technician was at my house. Taylor was extremely knowledgeable and courteous and explained the different options that were available. We are very pleased with our new garage door opener. Taylor also helped us sync both of our vehicles with the new opener! We have always used Precision Door for all of our garage door needs and have recommended them to our neighbors.

Kevin Healy

Matt was timely and thoroughly explained all of my options. He was skilled and efficient in completing the repairs, and instilled confidence in his work. Would highly recommend this company to friends and family. Thanks Matt!

Lisa Gore

Taylor was so professional and truly did an amazing job!

Lee Gibbs

These guys are the best, called them they showed up evaluated the problem fixed it and was fast and professional! The technician Brendan was great and very knowledgeable!

Charles Hall

Just perfect. Andrew was great with the evaluation, recommendations, and quoting process and Ryan was super efficient and precise at the same time during the install. Highly recommended.

Darien Wilson

Tech from Precision Garage was on time, professional and determined best actions to get my garage door to work properly.

Kelly Noonan

It was easy to schedule an appointment & a tech was available in 2 hours. Andrew came right out to help with my garage door. I had a broken spring. He explained all the different components to me & how to keep it running smoothly in the future. Highly recommend Precision

Keishun Afzal

Mr Clemente was on time very professional. Knew what he was doing . Got the job done!

James Hoover

Brendan did a quick installation, replacing our builder-grade opener. He gave details about the model he was installing and helped connect our new unit to our WiFi. Id feel comfortable recommending this company/Brendan to anyone in need of a new garage door opener.

Janet Belles

My technician was Tim Strauss. He was knowledgeable, courteous and thorough. I had my garage door opener replaced. I would highly recommend Precision Garage Door.