Read what people are saying
about Precision Garage Door in:
Bear, DE
Precision Garage Door of Delawarehas received 43 reviews, averaging 4.93 Stars:
Bear, DE
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Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
On July 8th Andrew McCluskey came to repair my garage door opener at my home. First Mr. McCluskey evaluated my garage door opener. My garage opener was old and beyond repairs. Then he shared some estimations of new garage openers with me. Mr. McCluskey was very polite and patient with me. He did not select any of the new openers, he waited for me to select the opener that was best for my garage door! Andrew did an excellent job with the installment of the new garage door opener!
- Renee Richardson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
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Good and bad. A spring on my overhead garage door opener broke. The old service place was long gone so I called these guys. First I had to listen to a recording saying they recorded all their messages--three times before I was put through to a scheduler. I asked for a next day appointment and they were able to make that happen. The tech called that morning and asked if he could come an hour earlier than the scheduled time, that was fine for me. Richard was an excellent technician, he was fast and efficient. First thing was a 15 minute safety review and a lot of notations on an IPad. Sounds good, but basically it is an opportunity to up-sell the customer with extra repairs they may not need. When I told him what repairs I needed and that was all, he did not press me. I decided before he even arrived to replace both springs because they were getting old and if one broke the other may break soon. When I received the bill I noticed a ten dollar fuel charge, for a local service call. No, that is like asking for a tip at a self service kiosk, just another charge . The bill was almost $500 for two springs, and a small pulley plus an hour's labor. Ten years ago I would have ordered them online and installed then myself.
- Mike L.
Hi Mike, thank you for taking the time to share your feedback with us. We're glad to hear that Richard provided you with excellent service and was able to accommodate your schedule. We appreciate your input regarding the additional charges, and we will certainly consider this for future improvements.
Bear, DE
My garage door torsion spring broke. I called Precision Garage door of Delaware for service since that was the company which installed the door about 12 years ago. I spoke to a very nice scheduler who was able to get a technician to me the very next day. Taylor Bartow was my technician for this repair. He was on time and he called me with his estimate ETA. I also got texts and emails from precision to confirm my 2 hour window of service. After inspecting the door He presented me with three options with explanations for the level of repair I desired. I decided on which option I preferred and Taylor then immediately went to work. He was safe, clean, professional and efficient. He took great care to adjust the spring, the track and the door opener correctly. I am very satisfied with Precision and with Taylor. If I have future issues with my garage doors I will definitely call them again.
- Tracy Winters
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
I was very pleased with the installation of my new garage doors. Ryan, was very informative and answered my questions about the functions of the various options on the door openers in easy to understand detail. The doors are well insulated and solid. I no longer see gaps around the outer edges of the door. Plus, these new doors are much quieter. I highly recommend Precision garage door of Delaware, they do outstanding, quality work.
- Robert Sieber
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Bear, DE
Great team. They installed 3 custom 10x12 doors on my new pole building. Communication was over the top, letting me know every detail along the way and showing me exactly what was going on. 10/10 would recommend them for your custom garage door needs!!! *1/7/25 Andrew came back out to adjust our doors for a better seal against the weatherstripping. The springs were also adjusted to keep the doors higher in the tracks. Thank you again for top notch service!
- Tyler Leblanc
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Bear, DE
Awesome job Josh! Paid attention to every detail. Very personable.
- Kenneth Gearheart
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
Tim S was just great. On time. Super efficient. Not a wasted moment. Add in pleasant, communicative and making sure things were done right and the all around service experience was a warranted five star.
- J.P. Pestana
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
Bob Strauss did an awesome, quick and informative job. Excellent service
- Dave Edwards
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
Taylor was excellent in resolving the issues I was having with my garage door. He took the time to explain what he found on my 20 year old system and what I should do to resolve the problem correctly. He completed the job in about 2 hours. I will highly recommend him. Taylor is a excellent representative of your company.
- Kenneth Wenke Jr
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
Ronald Hunt was our technician, he was timely, friendly and extremely knowledgeable. Excellent service. I've purchased a new house and could not get my remotes programmed, he made it easy and provided his number in case of any problems!! HIGHLY recommend this company!! Thanks Ronald!!
- Kelly L.
We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from Ronald. Thank you for your business!
Bear, DE
Andrew was quick and efficient in replacing our damaged door.
- Wayne Thorp
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bear, DE
- Jim Wilburn
Thank you for taking the time to leave Precision Garage Door of Delaware a great rating!
I greatly appreciate they responsiveness to a failure of my torsion spring off-hours. Jorge was at my house just a few hours after my call. He explained the job, repair options available, and had it fixed later that night.
- Aaron Grossman