Garage door broke late in evening. Tried calling the people that fixed it last time and got no response. We called Precision door. They responded right away and they had a tech out within hours. The tech was Eric Bartow. He was great. He was informative, showed all the damaged parts, replaced everything right then and there. It was worth every penny and the charge was reasonable for an emergency visit So , very informative , efficient, great communication by text, job well done. Would recommend him and this company to anyone and everyone. Couldn't have had a better experience. *The last company we used was called ASAP. They would not call back and then when they finally did, they said they didn't do the last repair to our garage the month before, they are scam artist, liars.
Heather A.
07/14/2024
Trevor showed up right on time. Very nice guy, and a pleasure to deal with. Our chain had come off the rail. He inspected the pully on the door side of the rail...plastic broken. Naturally, he didn't have one and due to the opener's 14 year age, he started talking about a new one. I was open to that, having experience on the life of openers. When he quoted the price for a new one. My wife and I gasped. However, partly because I didn't feel up to chasing down competitors, but mostly because of Trevor's personality, we went ahead and had him install a new belt drive unit. I am very pleased. He did a great job in an hour or so. Ultimately I am a happy customer; great product, belt driven so it's very quiet, more hp motor, even wifi so we can answer "did we close the garage door?", and close it from afar. Would definitely use Precision again. Summary: expensive-units at the big box stores around 1/2 the price without installation. Probably came in around $200 more than buying at big box with installation. The wall units, and install and Trevor were worth it to us
Steve Selway
07/13/2024
Professional, courteous, efficient
Dayan Knox
07/13/2024
We received excellent service from Bob at Precision Garage Door Service today. He called before he came, listened to our problem, and gave us a reasonable estimate. He installed a new Genie door opener in less than an hour, and then demonstrated its features for us. He was friendly, fast, and professional. My wife and I were both very pleased.
Dancing Bear
07/12/2024
Jay Clark
07/12/2024
shell717
07/12/2024
Tim Strauss from Precision Door was able to quickly identify our issue and make the necessary repairs. Appreciate the responsiveness of Precision and communications throughout.
Oceanrise President
07/12/2024
Prompt and efficient service. Went on their websites this morning to schedule an appointment, was able to secure appointment the same day, and the problem was fixed. (sensors misaligned on the garage door).
Alex Mili
07/12/2024
Excellent service! Appointment was available very quickly and servoce was great.
Maria Gonzalez
07/12/2024
Tim Strauss did a great job of replacing the seals on the bottom of my garage doors. Quick service and reasonable price. Thank you Tim and Precision!
Margie Fisher
07/12/2024
Precision came out to do a temporary repair within one day. As my garage door was 25 years old and in poor condition, I explored replacement options. The Salesperson listened, presented several options and never pushed. The new door came in as promised and was installed by Technician Ron Hunt who was on time, efficient and neat. Very pleased with the experience and new door.
Anonymous Author
07/11/2024
Bob Strauss did a great job diagnosing and repairing my garage door issue. The door had begun making an alarming noise and Bob quickly determined the cause was related to the belt that is drivin by my Chamberlain garage door opener. He resolved the problem pretty quickly. He was prompt and professional. Thank you Bob.
Mac Gardner
07/11/2024
Precision came out to do a temporary repair within one day. As my garage door was 25 years old and in poor condition, I explored replacement options. The Salesperson listened, presented several options and never pushed. The new door came in as promised and was installed by Technician Ron Hunt who was on time, efficient and neat. Very pleased with the experience and new door.
Barry Depew
07/11/2024
Steve Webb
07/11/2024
Robert C Sembly
07/11/2024
The installation went smoothly, very happy with the results.
Gwendolyn CarterKing
07/11/2024
Bob Strauss was fantastic not only in his skills to address my garage door issue but also exemplary customer service
Rita Landgraf
07/11/2024
We have used Precision twice and thus far, they have provided wonderful service, quickly. Their response has been what we needed. Their staff members assisting us have been exceptional customer responsive, professional and got the job done.
John A
07/11/2024
john russell
07/10/2024
Patricia Sheehy
07/10/2024
Collins
07/10/2024
Amy Florenzo
07/09/2024
Tim Strauss was on time and very kind and respectful. He knew what to do and had all the parts he needed to properly fix the problem. Everything works like a champ now. Very happy with Precision and will use in the future. Thanks Tim
James
07/09/2024
The representative Richie was truly a five star employee for Precision door. Their service was prompt and I was extremely satisfied with the cost of the repair. Thank you.
william thompson
07/09/2024
Trevor was the Best!! Professional and explain the problem with garage door-excellent service
Carolyn H
07/09/2024
Prompt, reliable, courteous, excellent customer service, and a very efficient and friendly technician. Would highly recommend.
Dr. Mike Francis
07/09/2024
On July 8th Andrew McCluskey came to repair my garage door opener at my home. First Mr. McCluskey evaluated my garage door opener. My garage opener was old and beyond repairs. Then he shared some estimations of new garage openers with me. Mr. McCluskey was very polite and patient with me. He did not select any of the new openers, he waited for me to select the opener that was best for my garage door! Andrew did an excellent job with the installment of the new garage door opener!
Renee Richardson
07/09/2024
Matt courteous & well done
Re Gu
07/08/2024
This was great. They called before they came when they were on the way and they sent a picture of the tech. He was very neat and did the job in 45 mins. It was great
Helane Becker
07/08/2024
Precision Door installed a new garage door a few days ago, and it is sweet! A couple days later(during a heatwave with bad humidity), the door would randomly stop and reverse when closing. Everything looked fine to us, except a sensor alignment. We called to have a technician come and check it out. Tim S. came to inspect the door, tried closing the door and it did not close. After adjusting the sensor, he tried the door and it was ok! We could have done the adjustment ourselves, but with the new door we felt it was best to call. They have great customer service, the technicians and salesman(just ours!) were very knowledgeable about their products. Will definitely recommend this company for their professionalism!
Kimberly M
07/08/2024
From the call to set up appointment to the installer arriving and do a great service I give 5 stars.Both were very professional.
Lee Goforth
07/08/2024
My garage door opener broke on Sunday morning. I called Precision Garage and immediately got an appointment with a technician. Andrew McCluskey called me when he was on his way and promptly installed a brand new garage door opener and explained everything to me. He was very polite and professional. I would highly recommend Andrew and Precision Garage Door for excellent service.
James Everette
07/08/2024
We had an issue with our garage door' opener Failing to operate. The team from Precision was able to quickly diagnose the structural issue and correct the problem. The whole experience was positive. From my initial call to Richard Armbruster, their representative coming out to perform the seevice to the follow up to ensure everything went well! Thanks again! Job well done!
Jeff C.
07/08/2024
Trevor Kalista was extremely professional and knowledgeable. Support and service well done. Thank you.
Anna Huntemann
07/08/2024
Prompt professional and excellent work. Love the new features and Trevor explained call very clear.
Thomas Brandt
07/08/2024
I called Precision on a Saturday morning to repair the builder's quality garage door springs and bearings which failed after 2 years. A newly installed garage door should last 7+ years. Precision gave me same day service, quality work, fair pricing, guaranteed parts and labor. Recommended.
Edward F M.
07/07/2024
Making an appointment online was quick and easy. Our technician (Matthew) was outstanding. From the communication before arrival and timeliness, to explaining the repairs and completing the work, he was awesome! We have had a Precision Door and been a customer since 2010. We highly recommend them!
Andrew Moffett
07/07/2024
I was very pleased with our experience our garage opener stopped working and the same day I called, this company was able to setup an appointment to not only diagnose the issue, but also repair it. Matthew was very professional and knowledgeable. I would definitely recommend this company to anyone looking for fast reliable service. Thanks Again!
TrueMs_ Wallace
07/06/2024
We called Precicion because our garage door's motor went out. That same day they had a technician out to our home. Our technician was Matthew and the service he provided was absolutely superb. Friendly, knowledgeable, and efficient. Couldn't have asked for a better experience. The price was higher than what we expected but everything we had was upgraded and we're satisfied with the work and have peace of mind with the warranty.
Dame
07/06/2024
Early Saturday morning and my garage door won't open all the way. Nice opening to the weekend. I called Precision who sent Trevor to assess and fix which he did in abt an hour. Prompt service plus they guarantee the repair. I recommend Precision as the Go-To guys when your builder's grade springs and bearings fail which they will w/in 2 years.
Ed M.
07/06/2024
The technician Eric was excellent. He did a thorough job and wasn̢ t satisfied with it unless it was correctly done. Eric is one of the best technicians that I̢ ve dealt with from Precision.
Mike Lumia
07/05/2024
Mike Lumia
07/05/2024
Highly recommend Precision Garage Door of Delaware and Eastern Shore, Maryland! If I could give more stars, I would do so. Service was prompt, professional and Trevor was polite and thorough in completing the job. Thanks so much!
Janine Harig
07/05/2024
Richard was awesome! Showed up as promised and was able to fix our garage door issue quickly. Precision Garage Door is the best in the area!
Lynne Ferguson
07/05/2024
Thanks to Rick, our garage door is working. Showed up, same day & completed work same day. Will recommend
Back Side
07/03/2024
On time and quick, very professional! Thank you!
Jacqui Frederick
07/03/2024
Very professional and thorough
Holly Muff
07/03/2024
Tim was great, he explained everything that needed to be done. He did an excellent job.
Scott Jopson
07/03/2024
Today, my garage door wouldn't open, and Precision Garage Door of Delaware quickly responded. Within an hour of my call, technician Bob Strauss arrived, assessed the issue, and provided options. He installed a new motor, keypad, and remotes in another hour. The new motor made the original door operate smoothly and quietly. The service was excellent and affordable. Precision Garage Door of Delaware and Bob Strauss were outstanding.
Robert S.
07/02/2024
Excellent service. The technical was outstanding! Highly recommend
Hakeem Lawal
07/01/2024