Excellent experience in every way. Taylor Bartow was personable, knowledgeable, experienced, professional, helpful, informative and talented. He assessed the problems with the garage door, thoroughly explained various options & costs to address the issues involved, replaced a 21-year-old garage door system that had failed with a new rail, new springs, new sensors & wiring, new motor, new keypad, replaced the weather stripping, and took the time to demonstrate how to program the master control, the remotes, etc. and use the system even programing the car's HomeLink opener into the system, I was extremely impressed with his approach and abilities. thoroughly explained various options & costs to address the issues involved. He is truly a class act, an excellent representative of Precision Door. I highly recommend both Taylor and Precision Door for any garage related issue.
Larry Haid
10/01/2024
Great service. Placed the service call late Saturday afternoon. The technician arrived shortly after, repaired the garage door opener.
John Conley
10/01/2024
Tim was quite knowledgeable! quick and efficient install would highly recommend
Keith E
10/01/2024
Our experience began with a visit from Rich, who advised us that our door could not be repaired. A new door was ordered. It was installed today by Dylan. We are very pleased.
Patricia G.
10/01/2024
Taylor (my technician) was very knowledgeable, efficient and provided excellent customer service while repairing my tension springs that broke on my garage door. I was able to call and have my garage door repaired the same day and I would highly recommend this company to anyone who is in need of repairs or is looking to invest in home improvements. I will be a returning Precision customer in the future. Job well done!
Chris Taraska
09/29/2024
Top notch in every aspect
Mark Gayhardt
09/29/2024
Eric was awesome. I was extremely impressed with the entire process! Eric showed up, early I might add, looked at both of my broken doors. Gave me an estimate, we agreed on the very reasonable price. He ran to grab a couple of things from the warehouse that he needed, came back fixed both doors in a couple of hours. Great experience from start to finish!
Sam Messick
09/29/2024
Our tech was super awesome, knowledgeable and friendly! Would definitely recommend and use again! Thanks for the super service!
Jennifer Staley
09/28/2024
Coach Cameo Ali-Bey
09/26/2024
Great service and technician. Jorge(George) was very professional and efficient. Would recommend Precision to all.
Scott Morris
09/26/2024
Taylor did a phenomenal job installing our garage door closer and adjusting the existing door for maximum performance. He quickly walked me through the set up for our code and was very personable throughout.
Dianne Nichols
09/26/2024
Had a great experience with Trevor from PrecisionDoor. He was on time, respectful, and diagnosed the problem quickly. Highly recommend!
Cathy Smith
09/25/2024
Trevor arrived on time and solved the issue of my garage door going up and own by itself at 4am in the morning. Thank you Trevor for your persistence and your ability to think outside the box!
Barbara Hunt
09/25/2024
Brandon was friendly and very professional. I would recommend him anytime
Brian Gery
09/25/2024
Paula Crawford
09/25/2024
Mark G
09/25/2024
How quickly the company responded and did the repair. The customer service agent was excellent! Told me everything I needed to know about the service call and took all the information down.
James Simmons
09/25/2024
Bob, technician, was out in 2hrs and did a great job on a small repair
Sharon Satterfield
09/23/2024
Walter Hawsey
09/23/2024
Taylor Bartow is a very experienced service technician for Precision Door. This was the second time Taylor has worked on my aging garage door openers over the years and the quality of his work is exceptional. Taylor's friendliness and experience outweigh the very high pricing of Precision Door's products. Heavy duty pulleys and extension cables cost over $900, which was the least expensive option of the three presented.
Neil S.
09/23/2024
Mathew Taylor was awesome. He was a great help. He explained all he did and had to do to fix my issue. He was such a great help. Go Birds!
Derrick Murphy
09/23/2024
Linda Saad
09/23/2024
Door spring broke unexpectedly overnight, called Precision on Sunday morning and they had a tech out by late morning and fixed the problem before lunch. Tim did a thorough job explaining repair options and made sure everything worked properly when the job was done. Will use again.
Lee Mannering
09/22/2024
Fast response. Great service. The technician Matthew Taylor was extremely knowledgeable and polite. He installed a new garage door opener in a quick and efficient time. Highly recommend Precision Garage Door of Delaware. (For my father in law who is not on Facebook)
Gail Dunkleberger
09/22/2024
Top quality company from the secretary to the technician. We called at 12:15 pm with a broken garage door and by 3:30 pm we had a new one installed. Very professional and courteous installer. We recommend this company to all.
Mark Gayhardt
09/20/2024
Once again, Ron was excellent and extremely knowledgeable! Very friendly and professional! He even helped to program my new garage door to my car!
Master Calendar Renew
09/19/2024
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John Leckie
09/18/2024
Happy with service. Scheduled appointment online. Eric showed up on time and took care of problem and did maintenance on our system.
Michael Hammer
09/18/2024
Dylan was extremely professional and did an excellent job installing our new garage door! He was extremely pleasant from the call letting me know he was on his way until he finished! Highly recommend.
Stephanie Koria
09/17/2024
Ray Myers
09/17/2024
Great fast service
Diane Richer
09/15/2024
Courteous, professional and one time, in fact early. Technician was Bob Strauss and he was knowledgeable and presented 3 options for our repair. He did not pressure us to choose the highest price option, just presented and let us decide.
Debbie R
09/14/2024
David B
09/14/2024
Ron was amazing to work with! Communication was excellent and he showed up when promised. He did a great job, was very friendly and pleasant, very prisms I would highly recommend him and the company
Anonymous Author
09/14/2024
stephen letendre
09/14/2024
Tricia LaPlaca
09/14/2024
Excellent timely response. Tech was knowledgeable and courteous. Took care of all issues swiftly. Will use Precision Garage Door as my preferred vendor going forward!
Mary Kay Dolnack
09/14/2024
Ron was amazing to work with! Communication was excellent and he showed up when promised. He did a great job, was very friendly and pleasant, very prisms I would highly recommend him and the company
Lee Rock
09/14/2024
Dylan was very knowledgeable, helpful and professional. He was very friendly and courteous.
Michele G.
09/14/2024
Tim did a good job. He ass kind and knowledgeable.
Ebony Moore
09/14/2024
Tim was very efficient and explained everything he was going to do. He also offered some maintenance ideas for keeping the garage door operating properly Jim
Jim H
09/14/2024
No wait time. Same day appointment. Taylor Bartow was extremely polite and very informative. After he explained 4 different options of service, he installed our new garage door opener, then he took the time to help program our new equipment.
Allyson Sheehan
09/13/2024
Very knowledgeable and pleasant.
Diane Boc
09/13/2024
precision garage door OF DELAWARE ARE THE BEST. MY GARAGE DOOR WAS JAMMED UP. I CALLED THEM FOR HELP THEY CAME OUT THE NEXT DAY. TIM STRAUSS CAME ON TIME AND PUT NEW SPRING AND ROLLERS ON IN NO TIME.I WILL GIVE THEM 10 STARS.GREAT COMPANY. NOW I KNOW WHO TO CALL WHEN I NEED HELP THANKS TIM STRAUSS, YOU DID A GREAT JOB. THANK YOU.
Jeff Wallace
09/12/2024
Very fast work. Bob was awesome!
Fay Lawrence
09/12/2024
Eric was extremely professional and helpful. He carefully explained the problem and resolved it.
Warren Aiss
09/12/2024
Tim Strauss was excellent. He replaced our garage door opener which was probably 15 years old. He was very efficient and professional.
James Lemley
09/12/2024
Called Precision Door when the garage door would not close. Andrew McClusky was the service tech. He inspected the garrage door for any mechanical problems. Finding none he concluded the sensor had burned out. 15 minutes later a new set of sensors were in place and problem resolved. Explained each step and what to be monitoring as the door lift motor ages. Great service.
Mark Doherty
09/11/2024
Quick response Bob the technician was personable and knowledgeable of the product
Paul C
09/11/2024
So professional - from arrival on time to a 9 hr day to remove and install two new doors Ronald Hunt well represented Precision and his own talent!
Genie Hindall
09/10/2024