Richard C came to my house promptly and delivered all my options thoroughly. Addressed any issues or questions and took my info. Received a call saying my door is in within the quoted time. Josh B arrived within the quoted hours and began work right away. He addressed any questions I had or issues with my garage. Pleased with the service. Update 16 Aug 2024: I thought i had a problem with my garage door. Scheduling services were quick easy and had fast responses. Andrew came out and thoroughly went through the entire door and system looking at my potential issues and concerns. He ensured me all was good, and took his time explaining everything and answering my questions. He also made sure I had the right tools for preventative maintenance. This is exactly why I continue to choose Precision Garage Door. Update - 1/9/25 - had an issue with a wire connection. Richard A came out and diagnosed it quickly, listened to my concerns, and fixed it within the same appointment. Payment was easy too. Again, highly recommend.
James Balsbaugh
01/09/2025

Serviceman was very friendly and did an inspection of equipment. He left me estimates for replacing everything as he said my set up is getting old. He repaired my problem which was exactly what I thought was wrong. Very professional and will definitely call again. Called this morning and service was an hour early. Great work.
Sally M.
01/08/2025

Great Service. The new garage door install was a snap. They removed the old door and associated hardware. Replaced it with the new door and all new hardware. Brendan Male from Precision Garage Door was our installer and he did a fantastic job. I would recommend Precision Garage Door to anyone, whether it's for service or a new door.
David DiGiovacchino
01/08/2025

As a returning customer to Precision Garage Door of Delaware & Eastern Shore Maryland, I remain impressed by the professionalism and promptness of the services rendered today. The current door opener motor failed and vehicles could not depart from the garage. My technician, Matthew Taylor, is outstanding and understands the customer's needs by delivering a first-rate service. Mr. Taylor's sales and technical skills are exceptional and one is fortunate to have him on a call. All recommended work was completed in a single visit, less than 12 hours after an appointment was confirmed. Mr. Taylor clearly explained the operation of the new Genie door opener and answered all questions on the installation. I would also mention all discarded material was neatly removed from the premises. In closing, Matthew Taylor processes a distinguished work ethic demonstrated by the quality of the finished work order. Justin Bahr, General Manager should be proud of the employees at the firm. As discerning customer, I recommend the services of Precision Garage Door of Delaware and Eastern Shore Maryland to current and future customers.
Lou S
01/08/2025

As a returning customer to Precision Garage Door of Delaware & Eastern Shore Maryland, I remain impressed by the professionalism and promptness of the services rendered today. The current door opener motor failed and vehicles could not depart from the garage. My technician, Matthew Taylor, is outstanding and understands the customer's needs by delivering a first-rate service. Mr. Taylor's sales and technical skills are exceptional and one is fortunate to have him on a call. All recommended work was completed in a single visit, less than 12 hours after an appointment was confirmed. Mr. Taylor clearly explained the operation of the new Genie door opener and answered all questions on the installation. I would also mention all discarded material was neatly removed from the premises. In closing, Matthew Taylor processes a distinguished work ethic demonstrated by the quality of the finished work order. Justin Bahr, General Manager should be proud of the employees at the firm. As discerning customer, I recommend the services of Precision Garage Door of Delaware and Eastern Shore Maryland to current and future customers.
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01/08/2025

Great team. They installed 3 custom 10x12 doors on my new pole building. Communication was over the top, letting me know every detail along the way and showing me exactly what was going on. 10/10 would recommend them for your custom garage door needs!!! *1/7/25 Andrew came back out to adjust our doors for a better seal against the weatherstripping. The springs were also adjusted to keep the doors higher in the tracks. Thank you again for top notch service!
Tyler LeBlanc
01/07/2025

I called Precision Garage Door for an emergency fix on a Sunday afternoon, they were at my house within an hour to address the issues. The repairman Trevor was amazing. He went over all my options and explained everything that needed to be done thoroughly, and I did not feel an ounce of sales pressure. Fully recommend
J Marie
01/06/2025

Great experience today! The garage door after 14yrs of ownership has been very sound. Recently the original metal upper support bracket broke from the garage door. In addition, one of the bolts separated and was no longer attached. Precision Garage Door or Delaware installed a more permanent, and sturdy, metal upper support bracket. This new metal bracket should hold in place for years to come! Thank you for repairing my garage door and also being friendly and kind during the time spent at my home. Great job overall!!
Gabriel Episcopo
01/05/2025

Ron was here in Jan3rd to install a new garage door. He called before hand to give me his time of arrival, showed up on time and was very pleasant. He kept me informed and answered all my questions. He also helped me program both of my cars to synch with the door opener and helped synch the outside panel. He did a great job and if you get home as your installer you'll be very pleased
Joan Desiderio
01/05/2025

I called for assistance with a broken garage door and was able to schedule an appointment for 2hrs later on the same day. Then I was called by one of the service representatives who was in the vicinity and could thank you Preciarrive within 5-10 minutes of my initial call. Andrew McCluskey arrived within 5 minutes, & promptly diagnosed the issue. He presented me with a couple of options for repair and completed the work within 45 minutes! What fantastic service! Andrew was professional, had the job completed quickly and was very nice and to the point! Thank you Precision Garage Door of Delaware.
Dianne B.
01/02/2025

First time experience at this place.Process of getting appointment on the same day was fantastic. Technician Trevor Kalista arrived on schedule, diagnosed the problem and gave options in repairing door. Trevor was very open to questions that we had and explained each step of making the repairs and the process and setup of the control box and other hardware associated with the installation. Would HIGHLY recommend Trevor for any installation that's needed
Bill Thompson
12/31/2024

Service professional was punctual, friendly, listened intently to problematic issue and took time to assess the problem. He then concisely explained the issue and solution and completed the work immediately. He was awesome and I will refer to Precision giving them 5++ stars. Thank you for excellent work.
Maureen Behuniak
12/23/2024
