Andrew from Precision Door was amazing! Our spring broke and needed completely replaced. Knowing nothing about garage doors, he explained everything ahead of time and the work that would need to be done. He got everything done within an hour or so which was impressive! Afterwards he went through everything that was replaced and what to be mindful of. Fantastic work and would absolutely recommend! Thank you Andrew!
Alexandra Held
11/30/2024
I was able to get an appointment with Precision in 2 days. Andrew M. was an installer 3 years ago and he explained my very minor issues and corrected them. it surely was not $100 worth of work, but I understand how such a business works. I Will not hesitate to call Precision again to keep things working properly.
Paul M.
11/29/2024
Extremely reliable company. I have been using Precision for years and the technician who came out today knew everything that had been done in the past and was able to troubleshoot the issue very quickly. Online scheduling was easy and the tech arrived on time and completed the job to my expectations. Now I have peace of mind knowing my garage will be secure ahead of the busy holiday season. Thanks Precision!
Chris Staehle
11/27/2024
Richie called us to let us know he was just arriving at the appointment before ours and could possibly be early to our 12:00-2:00 window and would it be ok if he was early. We said absolutely and Richie called us when he finished his appointment to let us know he was 10 minutes out. When he arrived he asked us what the issue was and then went to check. Within 20 minutes he diagnosed and resolved a bad wire in one of our sensors. Great experience all around.
Bryan Fitzgerald
11/24/2024
Bob Strauss did a great job today. He called to give me an expected arrival time, was right on schedule, assessed the issue I was having with my garage door and then gave me a list of optional solutions. He was then efficient in completing the job, and showing me how to finish the set up.
Dawn Rittenhouse
11/22/2024
Very professional and courteous. Gave us his consult and recommended options. We chose to go with one of the options. He completed his work and cleaned up the area afterwards. Then he explained in great detail what he did and what we needed to do in order to utilize the new garage door opener to its fullest.
Paul H
11/19/2024
Ricky from Precision Garage Door in Lewes, DE is the perfect customer service and garage door technician. He calls and texts 30 minutes ahead of time, arrives on time, provides easily understood information, does what work is requested and more if needed, and is extremely polite and friendly! Prices are very reasonable as well.
Diane Lund
11/13/2024
Jorge appeared a half hour after I called, and fixed our door in an hour. I couldn't be happier with Precision. I wish I had not signed a contract with another contractor last week. It will take 4-6 weeks to receive the new door from the manufacturer, and 2 more weeks to find time in their schedule to replace it.
Kevin O’Brien
11/12/2024